Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2004 Jeep Liberty submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The driver side seatbelt will not stay buckled has a hard time to buckle if it does and then comes unbuckled again driving down the road. There has been numerous complaints I see already for this what do I need to fix it
THE SEAT BELT DOES NOT CONSISTENTLY LATCH. ALSO, THE SEAT BELT COMES UNLATCHED WHILE DRIVING WITH THE BUTTON UNTOUCHED. AS AN EXAMPLE, THE SEAT BELT UNLATCHES WITHOUT TOUCHING THE RED BUTTON ON THE EXPRESSWAY AT 70 MPH.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED IN THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PASSENGER SIDE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS ADVISED THAT THE UPPER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE REPAIRS WERE NOT PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN PHONE CALL. THE FAILURE MILEAGE WAS UNKNOWN.
IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SPRING HARNESS SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/11/15*LJ THE CONSUMER STATED THE SEAT BELT WOULD NO LONGER FASTEN AND THE TRANSMISSION FAILED AT 80,000 MILES. UPDATED 10/13/2015*JS
THE DRIVER SIDE SEAT BELT BUCKLE RED LATCH STUCK IN OPEN POSITION, UNABLE TO BUCKLE SEAT BELT DUE TO UNSAFE QUALITY OF MECHANISMS. SAFETY CONCERN. *TR
SEAT BELT ON DRIVER SIDE WILL NOT LOCK ANYMORE. *TR
MY DAUGHTERS WERE DRIVING HOME AND THE REAR TIRE SLID ON SOME GRAVEL AND IT APPEARED SHE OVER CORRECTED AND THEY WENT OVER AN EMBANKMENT AND ROLLED AT LEAST 8 TO 10 TIMES. AT SOME POINT WHILE THEY WERE ROLLING BOTH OF THEIR SEATBELTS (BOTH FRONT SEAT)CAME UNHOOKED AND CAUSED MY YOUNGEST DAUGHTERS HEAD TO HANG OUT THE WINDOW. PEOPLE SHOULD KNOW THAT THIS WILL OR MAY OCCUR IN AN ACCIDENT OF THIS TYPE FOR THEIR SAFETY. *TR
THE VEHICLE IN QUESTION IS A 2004 JEEP LIBERTY COLUMBIA EDITION. AS NOTED IN EARLIER COMPLAINT REPORTS, THE DRIVER SIDE SEAT BELT LATCH BECOMES STUCK IN THE OPEN POSITION AND HAS TO BE PRIED OPEN. *TR
REAR SEAT BELT ON PASSENGER SIDE WILL NOT LATCH. *NM
WHEN PUTTING BACK SEAT DOWN, SEAT HITS SEAT BELT BUTTONS AND NOW BOTH SEAT BELT LOCK AND RELEASE BUTTONS BROKEN AND INOPERABLE. CAN NOT SECURE REAR SEAT PASSENGERS SAFELY. *NM
DT*: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE THE VEHICLE LURCHED FORWARD. WHEN ATTEMPTING TO MAKE A LOW SPEED STOP AT A STOP SIGN, THE VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC. THE VEHICLE CONTINUED TO ACCELERATE EVEN THOUGH BRAKE PRESSURE WAS APPLIED. THE VEHICLE STRUCK A CULVERT, ROLLED 3 TIMES AND EVENTUALLY CAME TO A STOP ALONG THE EMBANKMENT. THE CONTACT WAS EXTRACTED FROM THE VEHICLE BY EMERGENCY SERVICES. ALTHOUGH THE CONTACT WAS WEARING A SEAT BELT, MINOR INJURIES WERE SUSTAINED. UPON INITIAL IMPACT, THE SEAT BELT RELEASED FROM THE BUCKLE ASSEMBLY AND THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE ADJUSTOR. *NM
T-BONE ANOTHER VEHICLE AT 45 MPH, AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT HOLD DRIVER OR PASSENGER BACK FROM HITTING WINDSHIELD AND STEERING WHEEL.*AK
CONSUMER COMPLAINED THAT THE SECOND ROW PASSENGER SIDE SEAT BELT CONTINUED TO TIGHTEN DOWN ON CHILD WHILE DRIVING. THEY WERE UNABLE TO RELEASE THE BUCKLE OR THE RETRACTOR BY HAND. THEY HAD TO CUT THE SEAT BELT TO FREE CHILD. THEY INFORMED THE DEALER AND THE MANUFACTURER, BUT BOTH REFUSED TO REPLACE THE SEAT BELT AT NO COST TO THE CONSUMER. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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