Body & structureFuel systemSuspension
Filed Sep 19, 2023
The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.
- NHTSA ID
- 11545411
- Incident
- Jun 19, 2023
- Mileage
- 183,674 mi
Fuel system
Filed Mar 24, 2021
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AFTER PLACING FUEL INTO THE VEHICLE, THE FUEL SPEWED OUT OF THE FUEL TANK. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO PLACE FUEL INTO THE FUEL TANK. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE MINOR REPAIRS WERE MADE TO THE VEHICLE HOWEVER, HE WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE HOWEVER, THE FAILURE PERSISTED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
- NHTSA ID
- 11404643
- Incident
- Sep 23, 2020
- Mileage
- 130,000 mi
Fuel system
Filed Oct 21, 2019
THE VEHICLE DIES AFTER FILLING IT UP WITH FUEL. IT HAS NOW HAPPENED TO US MULTIPLE TIMES, FROM WHAT I HAVE BEEN READING IT HAS BEEN HAPPENING TO LOTS OF OTHER PEOPLE WITH JEEPS/CHRYSLERS AS WELL
- NHTSA ID
- 11270047
- Incident
- Oct 21, 2019
- Mileage
- 96,000 mi
Fuel system
Filed Sep 5, 2019
ON SEPT. 2, 2019 WHILE DRIVING ON ROUTE 23 OUR 2004 JEEP LIBERTY'S GAS TANK BROKE OFF AND WE DRAGGED IT DOWN THE ROAD WITH GAS POURING OUT, ANOTHER DRIVER ALERTED US THAT THE GAS TANK WAS DRAGGING. IF A SPARK HAPPENED WE WOULD HAVE BEEN SET ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE CALLED AND OUR CAR WAS TOWED TO A REPAIR SHOP. I SAW A RECALL #18V278000 ONLINE TODAY 09/05/19, WE WERE NEVER NOTIFIED OF THIS RECALL.
- NHTSA ID
- 11253509
- Incident
- Sep 2, 2019
- Mileage
- 140,000 mi
Body & structureDriver assistanceFuel system+1 more
Filed Dec 26, 2018
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE CONTACT CALLED SOUTH POINTE CHRYSLER JEEP DODGE RAM AT 918-584-1481 (LOCATED AT 9240 S MEMORIAL DR, TULSA, OK 74133) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR BOTH RECALLS. *TT CONSUMER STATED THE SAFETY RECALL ON THE REAR LOWER CONTROL ARMS COULD BE DEFECTIVE DUE TO EXCESSIVE CORROSION EVENTUALLY RESULTING IN CRACKING. *JB
- NHTSA ID
- 11163475
- Incident
- May 10, 2018
Fuel system
Filed Nov 12, 2018
AFTER FILLING FUEL TANK THE CAR STARTS FINE BUT THEN THE ENGINE STALLS MULTIPLE TIMES IN THE FIRST 3-5 MILES. THIS IS HAZARDOUS SINCE IT OFTEN HAPPENS WHEN PULLING INTO TRAFFIC LEAVING THE GAS STATION. IT SEEMS TO GO AWAY AND THE CAR RUNS FINE AFTER SEVERAL MILES OF DRIVING AND STALLING AS I SLOW DOWN FOR STOP LIGHTS OR STOP SIGNS. I RECENTLY BOUGHT THIS JEEP AND THIS HAS HAPPENED SEVERAL TIMES AFTER FILLUPS. I JUST GOOGLED THE PROBLEM AND FOUND IT IS A COMMON ISSUE. I THOUGHT IT WOULD BE GOOD TO ADD MY INFORMATION TO THE LIST. I HAVE DONE NOTHING TO TRY TO SOLVE THE PROBLEM AT THIS POINT.
- NHTSA ID
- 11150967
- Incident
- Nov 10, 2018
- Mileage
- 127,000 mi
BrakesFuel systemSuspension
Filed Sep 14, 2018
HAVE NOT BEEN NOTIFIED OF ANY RECALLS AND WHEN I CALLED THE DEALER THEY SAID I DIDNT HAVE ANY RECALLS BUT WHEN I CHECK IN THE DATE BASE IT SAID I HAD TWO RECALLS; I WOULD LIKE TO GET NOTIFIED OF THE RECALLS BY A DEALERSHIP.
- NHTSA ID
- 11129602
- Incident
- Sep 14, 2018
- Mileage
- 130,000 mi
Body & structureFuel systemSuspension
Filed Aug 20, 2018
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 424-3559) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). AFTER THE VEHICLE WAS INSPECTED BY THE DEALER, THE CONTACT WAS PROMISED A CALL BACK. THE CONTACT STATED THAT HIS CALLS HAD NOT BEEN RETURNED IN OVER THREE WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 11121095
- Incident
- Jul 31, 2018
Fuel system
Filed May 12, 2017
I GOT MY JEEP REPOED IN 2016 BECAUSE OF NOT MAKING MY PAYMENTS. I WAS HAVING THE PROBLEMS WITH THE GAS TANK AND THE ENGINE WAS NOT RUNNING CORRECTLY. IS THERE ANYTHING YOU CAN DO? PLEASE LET ME KNOW. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
- NHTSA ID
- 10985472
- Incident
- Jan 1, 2016
Driver assistanceEngineFuel system
Filed Mar 8, 2017
AT INTERSTATE SPEED THE JEEP ACCELERATES UNEXPECTEDLY AS IF THE THROTTLE IS PRESSED TO THE FLOOR. THIS IS THE THIRD TIME THIS HAS HAPPENED. ACCELERATES TO 80 MILES PER HOUR ALMOST INSTANTLY.
- NHTSA ID
- 10959702
- Incident
- Mar 8, 2017
- Mileage
- 105,000 mi
Fuel system
Filed Jan 17, 2017
MY CAR CAUGHT ON FIRE LAST NIGHT, FIRE DEPARTMENT WAS UNABLE TO CONFIRM SOURCE OF FIRE. I RESEARCHED JEEP LIBERTY 2004 RECALLS AND FOUND ON JUNE 12,2012 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED (EA) 12-005 TO INVESTIGATE AN ALLEGED SAFETY RELATED DEFECTS CONCERNING FUEL TANK SYSTEM INTEGRITY FOR JEEP MY 1993-2007 FOR , WHICH INCLUDED NUMEROUS FIRE. ON 1/16/2017 MY JEEP LIBERTY CAUGHT ON FIRE, IN THE SNOW. CAR WAS STATIONARY, HAD ONLY DRIVEN 2 BLOCKS, GOT STUCK IN THE SNOW, REVVED UP THE ENGINE AND SMOKE BEGAN COMING OUT THE HOOD. CAR COMPLETELY COMBUSTED IN FLAMES,
- NHTSA ID
- 10945775
- Incident
- Jan 16, 2017
- Mileage
- 193,000 mi
Body & structureFuel system
Filed Jan 4, 2017
FUEL TANK STRAPS ROTTED & BROKE OFF
- NHTSA ID
- 10939668
- Incident
- Jan 4, 2017
- Mileage
- 143,000 mi
ElectricalFuel systemSuspension
Filed Oct 17, 2016
I BOUGHT THE CAR USED AFTER I'VE BEEN HIT IN THE BACK FROM SOMEBODY AND I NO LONGER HAD MY SUBARU OR THE MONEY TO BUY ANOTHER SUBARU SO I WAS STUCK BUYING THIS CAR IN THE MEANTIME AND THE WINDOWS WORK BUT ONLY FOR A LITTLE BIT 6 HOURS AFTER I BOUGHT THE CAR THE ENGINE LIGHT TURNED ON COURSE IT DIDN'T HAVE ANY TRANSMISSION FLUID SO I PUT SOME IN BUT ONE WINDOW DROPPED HAD TO PULL IT OUT AND NOW THE DRIVER DOOR DOES COMPLETELY WILL NOT ROLL UP OR ROLLED DOWN AND THEN I SEE THAT THEY HAVE DONE SOME WORK TO IT BECAUSE I DIDN'T NOTICE WHEN I BOUGHT IT THAT THE DOOR HAS POWER THEY HAVE OPENED IT ANOTHER ISSUE IS THAT I WASHED MY CAR WHEN I CALL THE PERSON THAT BOUGHT IT WAS A LITTLE SMALL DEALERSHIP I STATED THAT I WASHED THE CAR HE STATED TO ME TO ME "YOU WASHED THE CAR?" I SAID YES I DIDN'T ASK ANY QUESTIONS HOWEVER THE NEXT DAY THE FRONT LEFT HEADLIGHT WENT OUT AND IT COST ME $15 SO NOT SURE WHAT ELSE I CAN DO IT APPEARS THAT THERE WAS A RECALL THERE IS A RECALL ON THE FUEL TANKER WHAT NOT THEY CAN CATCH FIRE I WOULD LIKE THE RECALL TO BE REPAIRED ALSO I SHOULD HAVE NOTICED THAT THE CAR OCCASIONALLY RANDOMLY FEEL LIKE IT'S FISHTAILING WHILE I'M DRIVING I WAS STRUCK BY A VEHICLE ON THE FREEWAY WHILE I WAS WALKING AFTER MY JEEP GRAND CHEROKEE THAT I HAD PRIOR TO MY SUBARU COMPLETELY DIED ON THE MIDDLE OF THE FREEWAY I BEGAN TO WALK TO THE CALL BOX WHEN I WAS STRUCK BY A CAR SO I HAVE TO HAVE A SAFE CAR I AM A SINGLE MOTHER AND GRANDMOTHER THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
- NHTSA ID
- 10916690
- Incident
- Oct 17, 2016
Fuel system
Filed Jul 21, 2016
I WAS APPROACHING THE ONRAMP,& AS I TURNED ON I HEARD A NOISE. THINKING I HAD A FLAT I IMMEDIATELY PULLED OFF TO CHECK MY TIRES UPON ROUNDING THE REAR OF MY VEHICLE I SAW LIQUID ON THE GROUND UPON BACKING UP A STEP I COULD SEE IT WAS MY GAS TANK WITH THE BROKEN BRACKETS. I THANK GOD THERE WERE NO SPARKS & THAT I WAS NOT YET @ SPEED ON THE INTERSTATE. I WAS TERRIFIED AS TO HOW CLOSE TO DEATH I POSSIBLY WAS. THEN I FIND OUT HERE THAT IT HAD HAPPENED 1 OTHER TIME (THAT'S REPORTED HERE) BUT NOT TO THE MANUFACTURER. NOW I'M OUT OF MY VEHICLE WHILE BEING REPAIRED AND OUT OF WORK TILL IT'S FIXED. THIS SHOULD NEVER HAVE TO COME OUT OF MY POCKET BUT WILL BECAUSE OF NEGLIGENCE. I ONLY WISH I HAD THOUGH TO TAKE PICTURES BEFORE IT WAS LOADED & TOWED TO THE GARAGE.
- NHTSA ID
- 10887372
- Incident
- Jul 19, 2016
- Mileage
- 78,000 mi
Fuel system
Filed Jun 1, 2016
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED INTO THE INTERIOR WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT THE VEHICLE, LIFT THE HOOD, AND DISCOVERED THAT THE FRONT OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
- NHTSA ID
- 10871828
- Incident
- Apr 4, 2016
- Mileage
- 198,000 mi
Fuel system
Filed Mar 29, 2016
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE GAS TANK REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE GAS TANK WAS LYING ON THE GROUND, WHEN SHE ARRIVED AT THE GAS STATION TO GET GAS. *JB
- NHTSA ID
- 10852625
- Incident
- Mar 1, 2016
Fuel systemSuspension
Filed Jan 29, 2016
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 10823140
- Incident
- Dec 3, 2013
- Mileage
- 100,000 mi
Fuel system
Filed Jan 7, 2016
NTSB: 2004 JEEP LIBERTY: CONSUMER STATED THE GAS TANK STRAPS WERE NOT SECURE AND NEEDS TO BE RECALLED. *SS
- NHTSA ID
- 10838232
- Incident
- Jul 3, 2015
Fuel system
Filed Oct 19, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10783447
- Incident
- Jun 30, 2014
Body & structureFuel system
Filed Sep 9, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED IN MAY 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10762405
- Incident
- May 1, 2015
Body & structureFuel system
Filed Aug 25, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6. UPDATED 3/28/2016 *JS
- NHTSA ID
- 10759231
- Incident
- Dec 13, 2013
Body & structureFuel system
Filed Aug 12, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10748174
- Incident
- Jan 1, 2014
Fuel systemSuspension
Filed Aug 5, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V085000 (SUSPENSION) AND 13V252000 (FUEL, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE ENGINE STALLED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 10746533
- Incident
- Aug 1, 2015
- Mileage
- 130,000 mi
Driver assistanceFuel system
Filed Jul 20, 2015
14440 NEW FALLS OF NEUSE RD
- NHTSA ID
- 10735290
- Incident
- Jul 31, 2014
- Mileage
- 200,154 mi
Body & structureFuel systemOther / unspecified
Filed May 29, 2015
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND THE DEALER STATED THAT THE FRAME HAD EXTENSIVE RUST AND NEEDED TO BE REPLACED BY THE CONTACT TO RECEIVE THE RECALL REPAIR. THE DEALER REFUSED TO SUPPLY THE OEM TRAILER HITCH UNLESS THE CONTACT REPLACED THE FRAMING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/21/15*CN
- NHTSA ID
- 10722338
- Incident
- Mar 10, 2014
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.