2004 Jeep Liberty Steering Problems

I have a 2004 Jeep Liberty and while DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. I got woke up this morning with the alarm going off.. no one was around the Jeep.. I know this because I have security cameras.. my husband check the fuse box and inside they were water in the fuse box..which it rain last night and I don’t know how it is getting wet.. my lights are wanted to stay on. And when I turn the ignition off my Jeep off wants to continue running.. I have had it to several different mechanics and no one seems to know exactly what the problem is.. please help me fix this problem..

NHTSA ID

11586050

Incident

Apr 30, 2024

Control arm just instantly broke while I was driving down the highway. I didn't know about the recall till I seen it on web site so no authorities were contacted.

NHTSA ID

11425600

Incident

Jul 20, 2021

FRONT SUSPENSION WENT OUT LOST ALL CONTROL OF VEHICLE

NHTSA ID

11317280

Incident

Mar 4, 2020

Mileage

160,000 mi

THE STEERING GEAR IS COMING APART AND IS SLIPPING WHICH CAUSES IT TO FEEL LIKE YOU'RE DRIVING SIDEWAYS DOWN THE ROAD. THE WINDOWS WILL NOT GO DOWN WITHOUT MAKING A HORRIBLE NOISE AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED. AFTER DRIVING THE JEEP IT SMELLS LIKE ITS BEEN ON FIRE.

NHTSA ID

11300731

Incident

Jan 16, 2020

Mileage

3 mi

MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING

NHTSA ID

11290232

Incident

Dec 1, 2018

MANUFACTURERS RECALL: MY VEHICLE MAKES A SERIOUS VIBRATION IN THE STEERING WHEEL AND A LOUD HUMMING NOISE WHEN I DRIVE DOWN THE ROAD. IT PULLS TO THE RIGHT TERRIBLY AND WEARS OOT MY TIRES CONSTANTLY. IT FISH TALES WHEN I ACCELERATE THE GAS PETAL AND ALSO WHEN I TAKE MY FOOT OFF OF THE GAS. IT WALKS THE ROAD. AND FEELS UNSTABLE WHEN U REACH 60MPH. IT FEELS VERY UNSAFE AND DOES IT'S OWN THING WHEN WE ARE DRIVING . IT JUST GOES ALL OVER THE ROAD .THE RESULTS ARE THE SAME WHETHER IT'S BEING DRIVEN IN THE CITY OR HIGHWAY. UNPREDICTABLE MY VEHICLE HAS BEEN RECALLED BY CHRYSLER U38 IS THE RECALL NUMBER AND IT'S OFF THE RECALL EXPANSION OF 12V-085

NHTSA ID

11253317

Incident

Jun 26, 2018

Mileage

140,000 mi

TURNING WITH NOISE ON THE FREEWAY AND STREET. CLICKING WHEN PUSHING BRAKES.

NHTSA ID

11220956

Incident

Jun 1, 2019

Mileage

198,000 mi

BROKEN RIGHT REAR CONTROL ARM. ALMOST CAUSED A MAJOR ACCIDENT,ALSO BROKE UNIVERSAL JOINT. NOW THAT I FIXED THOSE ISSUES , STEERING ON THE FRONT NOW IS GOING OUT

NHTSA ID

11197004

Incident

Apr 10, 2019

Mileage

161,000 mi

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM GREENSBORO AT (336) 790-9850 (LOCATED AT 3710 W WENDOVER AVE, GREENSBORO, NC 27407) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11122095

Incident

May 9, 2018

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). WHILE DRIVING 50 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BRUISES AND THE PASSENGER SUSTAINED BACK INJURIES; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT COLUMBUS, 3000 N LAKE PKWY STE 100, COLUMBUS, GA (706) 522-2116) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. **TR CONSUMER STATED I WAS DRIVING ON THE HIGHWAY AND ALL AT ONCE THE VEHICLE VEERED TO THE RIGHT AND HIT A GUARDRAIL, IT WAS NO LIGHT THAT CAME ON OR ANYTHING. I GOT SOME BRUSIES AND PASSENGER BACK INJURIES BUT ONE DIDN'T GO TO THE ER. CONSUMER TOOK THE JEEP DEALERSHIP AND HAD THE JEEP INSPECTED IT WAS NOT THE SUSPENSION. FROM JULY TO NOW THE PARTS HAVE NOT BEEN ORDER AND I DON'T NEED THEM NOW BECAUSE THE JEEP IS NOT FIXABLE. THE AIRBAGS DID NOT DEPLOY. UPDATED 10/26/18*JB *TT*JB

NHTSA ID

11120098

Incident

Aug 2, 2018

Mileage

150,000 mi

"TAKATA RECALL" I DON'T UNDERSTAND WHY MY JEEP LIBERTY HAS ALL RECALL PROBLEMS YET NHTSA SAYS NOT FOR MY VIN #

NHTSA ID

11120054

Incident

Feb 1, 2017

Mileage

170,000 mi

"TAKATA RECALL" PULLS HARD TO RIGHT AND LEFT STEERING IS LOOSE HARD TO KEEP ON ROAD BAD BALL JOINTS AND STEERING RACK ALL HAVING TO DO WITH STEERING.

NHTSA ID

11120039

Incident

Feb 1, 2017

Mileage

170,000 mi

WHILE DRIVING, IT WOULD FEEL AS IF THE REAR OF THE VEHICLE WAS GOING SIDE TO SIDE. WHEN ACCELERATING, THE CAR WOULD FEEL AS IF IT WAS TORQUING IN ONE DIRECTION AND THEN WHEN I WOULD BRAKE IT WOULD FEEL AS IF IT WOULD PULL THE OTHER DIRECTION. I HAD NOTICED THIS FEELING FOR A WHILE BUT IT WAS WORSE ON WET OR SNOWY ROADS AND ALSO WHILE GOING AT HIGHER RATES OF SPEED (OVER 50 MPH). I WAS UNABLE TO DETECT WHAT EXACTLY WAS HAPPENING BECAUSE IT HAD DEVELOPED SO GRADUALLY AND I REGULARLY DRIVE THIS VEHICLE. I THOUGHT WHEN I WAS DRIVING IT WAS EITHER WINDY OR THAT THE VEHICLE WAS SLIDING DUE TO WET ROADS. THIS CAUSED AN ISSUE WHEN DRIVING IN THE WINTER AND CAUSED ME TO HIT A GUARDRAIL. I WAS DRIVING MY DAUGHTER BACK TO COLLEGE. WHILE ACCELERATING, THE CAR LUNGED TO THE LEFT, I THEN THOUGHT I WAS SLIDING AND PROCEEDED TO PUMP THE BRAKES TO SLOW DOWN WHICH THEN CAUSED THE VEHICLE TO PULL TO THE RIGHT, SLAMMING THE VEHICLE INTO THE GUARDRAIL. ABOUT 8 MONTHS AFTER THE ACCIDENT, MY HUSBAND WAS DRIVING THE VEHICLE WHEN HE NOTICED THIS PULLING AND WAS ABLE TO DESCRIBE IT. I TOOK IT IN AND BOTH REAR CONTROL ARMS HAD TO BE REPLACED.

NHTSA ID

11093484

Incident

Jan 15, 2017

Mileage

191,344 mi

65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.

NHTSA ID

11012477

Incident

Aug 2, 2017

Mileage

99,102 mi

I HAVE HAD THE FRONT LOWER BALL JOINTS REPLACED TWICE ON MY 2004 JEEP LIBERTY. I WAS DRIVING BOTH TIMED IT HAS HAPPENED COSTING ME TOW AND REPAIR COSTS. I FEEL I SHOULD HAVE BEEN NOTIFIED ABOUT THE DANGEROUS SAFETY RECALL ON THIS VEHICLE. I AM NOW AFTER LEANING THAT IT ALSO HSSV12 RECALLS AND SAFETY ISSUES INCLUDING THE GAS TANK AND SUSPENSION AND STABILITY OF MY VEHICLE AM AFRAID TO EVEN DRIVE IT OUT IF CONCERN FOR MINE AND OTHERS SAFETY. I AM A 62 YEAR OLD FUDABLRD WOMAN AND NEED THIS VEHICLE FIXED AND BROUGHT UP TO SAFETY STANDARDS. PLEASE TELL ME WHAT AND WHERE TO DO TO GET ISSUES RESOLVED. THANK YOU *TR

NHTSA ID

10872575

Incident

Jun 2, 2016

Mileage

11,600 mi

ON MY 2004 JEEP LIBERTY I HAVE HAD THE LOWER FRONT BALL JOINTS REPLACE A FEW YEARS BACK BY THE F23 RECALL. THIS WEEK AS I WAS REPLACING UPPER CONTROL ARMS, WHICH COME PRE ASSEMBLED WITH THE BALL JOINT, I NOTICED THE BOOTS FOR THE LOWER BALL JOINTS WERE AGAIN DAMAGED. I ALSO NOTICED THAT THERE IS A LOUD NOISE WHEN GOING OVER UNSMOOTH SURFACE ROADS, ETC. I AM THINKING THIS COULD BE CAUSED BY THE REAR UPPER CONTROL ARM. NOW I'M NOT A PROFESSIONAL MECHANIC, BUT COMMON SENSE TELLS ME THAT THE ENGINEERING ON THE SUSPENSION HAS BEEN COMPROMISED. I CONTACTED CHRYSLER, WHO TOLD ME TO CONTACT A DEALER, WHO TOLD ME THEY WOULD GET BACK TO ME ON THIS PROBLEM. I ALSO EXPERIENCED MULTIPLE WINDOW REGULATOR PROBLEMS, ALONG WITH RECALLS ON THE AIR BAGS SYSTEM AS WELL AS GAS TANK PROTECTION RECALLS.

NHTSA ID

10838172

Incident

Feb 24, 2016

Mileage

100,000 mi

FRONT PASSENGER SIDE, LOWER BALL JOINT HAS FAILED (AGAIN) EVEN AFTER REPLACED BY RECALL # 06V288000... TAKING A LEFT HAND TURN ON A CITY STREET AND IT BLEW OUT, THANKFULLY I WAS ABLE TO PULL OVER INTO A BUS STOP. DEALERSHIP IS REFUSING TO COVER THEM UNDER WARRANTY. NHTSA ACTION NUMBER :EA06008

NHTSA ID

10816683

Incident

Dec 26, 2015

Mileage

87,000 mi

HEARD SOME KIND OF POP, THEN SOME GRINDING WHEN HOLDING THE BRAKE DOWN AND TURNING THE WHEEL. TOOK CAR TO MY REGULAR MECHANIC. THEY FOUND ALL 4 BALL JOINTS BOOTS PERFORATED & HANDED ME A RECALL NOTICE FOR LOWER BALL JOINTS ONLY THAT WAS FROM SEPT. 2006. I PURCHASED THE VEHICLE JAN. 2006 & NEVER REC'D THIS RECALL. EVEN WHEN I WENT TO THE DEALER FOR THE FUEL TANK RECALL ON 7/11/15, THEY DIDN'T NOTIFY ME OF IT. I WENT ON MOPAROWNERCONNECT.COM & IT SHOWS THIS RECALL AS REPAIRED, WHICH OBVIOUSLY ISN'T POSSIBLE. ACCORDING TO AUDOMD.COM THERE ARE SEVERAL ISSUES RELATED TO THIS VEHICLE THROUGH DIFFERENT MANUFACTURERS. I HAVE AN APPT. SET UP AT THE DEALER NEXT WEEK & DEPENDING ON WHAT THEY SAY ABOUT FIXING ALL THE BALL JOINTS AND CHECKING FOR OTHER SAFETY CONCERNS, I MAY BE SENDING IN ANOTHER COMPLAINT.

NHTSA ID

10747145

Incident

Jul 31, 2015

Mileage

143,000 mi

WHILE PULLING INTO A PARKING LOT, THE LEFT LOWER BALL JOINT SEPARATED AND DESTROYED ITSELF, THE LEFT UPPER CONTROL ARM,THE LEFT CV JOINT AND THE ALIGNMENT. HAD WE BEEN TRAVELING AT HIGHWAY SPEED WE WOULD HAVE BEEN IN A SEVERE ACCIDENT. THIS PROBLEM WAS COVERED UNDER A PREVIOUS RECALL HOWEVER WE WERE NEVER NOTIFIED OF THIS AT THE TIME WE PURCHASE THE VEHICLE AND WAS TOLD THAT THE RECALL HAS BEEN CLOSED WITH NO RECOURSE FOR REIMBURSEMENT FOR THE REPAIRS DONE AND NO RECOURSE TO HAVE THE OTHER SIDE REPAIRED. UPDATED 11/30/2017*CN

NHTSA ID

10735254

Incident

Dec 4, 2014

Mileage

144,078 mi

I WAS DRIVING ON HWY 620S APPROXIMATELY 65 MPH AND MY REAR END BEGAN JERKING FROM THE RIGHT TO THE LEFT AND I ALMOST ENDED UP IN THE DITCH AND I WAS VERY SCARED. RECALL L27 WAS ISSUED IN 2012 BUT JEEP WILL NOT HELP ME. I HAVE BEEN CALLING AND FOR MONTHS WITH THIS COMPLAINT AND PROBLEM I HAD BEEN HAVING BUT I WAS TOLD JEEP WOULD ONLY COVER JEEPS THAT RESIDED IN "SALT STATES". I'VE SPOKEN WITH SEVERAL CUSTOMER CARE REP'S WITH JEEP AND ON MAY2ND THAT THERE WAS ACTUALLY 3 STIPULATIONS TO THIS RECALL: 1. I NEEDED TO LIVE IN A SALT STATE 2. THE STATE WHERE MY JEEP WAS BUILT/MADE AT 3. WHAT YEAR MY JEEP WAS. I SPOKE WITH 2 REPRESENTATIVES THAT COULD NOT TELL ME WHAT STATE MY JEEP WAS BUILT/MADE IN WITH MY VIN #. I FOUND THIS STRANGE, THEY SHOULD KNOW THIS INFORMATION. THE 3RD PERSON [XXX] ON MAY 2, 2015 WAS ABLE TO INFORM ME MY JEEP WAS BUILT IN TOLDEO, OHIO AND I WAS REFERRED TO ANOTHER # [XXX]. [XXX] TOLD ME MY VIN# WAS NOT CONSIDERED A "NO OPEN RECALL". I'VE BEEN LAID OFF MY LAST 2 JOBS AND CAN'T AFFORD TO HAVE THIS REPAIRED. I'M SCARED I'M GOING TO LOSE CONTROL OF MY CAR AND END UP KILLED OR KILLING SOMEONE ELSE. PLEASE HELP ME... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10714235

Incident

May 1, 2015

VEHICLE VIBRATES AT ANY SPEED AND WORSENS UPON BRAKING. HAVE HAD ALIGNMENT DONE 3 TIMES AND ALIGNMENT KEEPS FAILING. TIRES ARE ALL NEW. HAVE HAD THE CAMBER AND CASTERS REPLACED IN FRONT, DID NOT HELP VIBRATION. BRAKES HAVE BEEN REPLACED, VIBRATION PERSISTS. VIBRATION IS SO POWERFUL UPON BRAKING THAT STERRING WHEEL BOUNCES OUT OF MY HANDS. THE VIBRATION WHEN DRIVING SOUNDS LIKE I HAVE A FLAT TIRE. *TR

NHTSA ID

10706581

Incident

Nov 19, 2014

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE HAVING MAINTENANCE PERFORMED BY THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT AND REAR CONTROL ARMS AND BALL JOINTS WERE CORRODED. IN ADDITION, THE CONTACT MENTIONED THAT THE POWER STEERING AND GASKET VALVE COVERS HAD TO BE REPLACED MULTIPLE TIMES FOR A RECURRING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

NHTSA ID

10670302

Incident

Jan 3, 2015

Mileage

164,000 mi

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT OF VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN STATED THAT THE FRONT CONTROL ARM WOULD NEED REPLACING. THE VEHICLE WAS NOT FURTHER REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (STRUCTURE).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TR

NHTSA ID

10568512

Incident

Mar 3, 2008

Mileage

73,000 mi

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BEGAN TO MOVE UP AND DOWN INDEPENDENTLY. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE STEERING WHEEL POSITION LOCKING MECHANISM HAD FAILED AND CAUSED THE STEERING WHEEL TO MOVE OUT OF POSITION. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000. *TR

NHTSA ID

10568255

Incident

Feb 20, 2014

Mileage

147,000 mi

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK COULD EXPLODE IF HIT FROM REAR AND TRAILER HITCH NEEDS TO BE INSTALLED TO PROTECT GAS TANK. *SMD THE CONSUMER HAD THE HITCH INSTALLED, BY A COMPANY THAT WAS RECOMMENDED BY CHRYSLER. HOWEVER, SEVERAL DAYS LATER, THE CONSUMER RECEIVED A CALL FROM CHRYSLER SAYING THE HITCH THAT WAS INSTALLED WAS THE WRONG ONE, AND HE WOULD NOT BE GETTING REIMBURSED. ALSO, THE POWER STEERING PUMP FAILED. *JB

NHTSA ID

10566137

Incident

Jan 28, 2014