RoadVitals

2004 Jeep Liberty Other / unspecified Problems

Owner-reported complaints naming the other system, filed with NHTSA

Data refreshed

Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Sep 24, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,100 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2004 Jeep Liberty submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming other

The 25 most recent of 31, in the owner's own words

Body & structureOther / unspecified
Filed Sep 24, 2020

I HAD JUST GOTTEN OFF THE HIGHWAY AND TOOK THE WRONG TURN SO IN THE MIDDLE OF THE STREET I TRIED TO WHIP A UTURN AND WHEN I TURNED MY WHEEL TO THE LEFT I HEARD A LOUD CRACK AND MY VEHICLE WAS UNLEVEL SO I ASKED MY PASSENGER TO SEE IF WE HAD BLOWN A TIRE AND HE SAID IT LOOKED FINE BUT I GOT OUT AND LOOKED AND SAW THAT THE WHOLE ENTIRE WHEEL ASSEMBLY FELL OFF. I HAD BRAKE FLUID DRAINING IN THE STREET AND THERE WAS THE PIECE (CONTROL ARM) THAT WAS SNAPPED IN HALF LEAVING MY CAR STUCK AND BROKEN .

NHTSA ID
11361002
Incident
Sep 15, 2020
Mileage
178,000 mi
Other / unspecifiedSteeringSuspension
Filed Dec 20, 2019

MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING

NHTSA ID
11290232
Incident
Dec 1, 2018
Other / unspecifiedSteering
Filed Sep 4, 2019

MANUFACTURERS RECALL: MY VEHICLE MAKES A SERIOUS VIBRATION IN THE STEERING WHEEL AND A LOUD HUMMING NOISE WHEN I DRIVE DOWN THE ROAD. IT PULLS TO THE RIGHT TERRIBLY AND WEARS OOT MY TIRES CONSTANTLY. IT FISH TALES WHEN I ACCELERATE THE GAS PETAL AND ALSO WHEN I TAKE MY FOOT OFF OF THE GAS. IT WALKS THE ROAD. AND FEELS UNSTABLE WHEN U REACH 60MPH. IT FEELS VERY UNSAFE AND DOES IT'S OWN THING WHEN WE ARE DRIVING . IT JUST GOES ALL OVER THE ROAD .THE RESULTS ARE THE SAME WHETHER IT'S BEING DRIVEN IN THE CITY OR HIGHWAY. UNPREDICTABLE MY VEHICLE HAS BEEN RECALLED BY CHRYSLER U38 IS THE RECALL NUMBER AND IT'S OFF THE RECALL EXPANSION OF 12V-085

NHTSA ID
11253317
Incident
Jun 26, 2018
Mileage
140,000 mi
Other / unspecifiedSteeringSuspension
Filed Jun 18, 2019

TURNING WITH NOISE ON THE FREEWAY AND STREET. CLICKING WHEN PUSHING BRAKES.

NHTSA ID
11220956
Incident
Jun 1, 2019
Mileage
198,000 mi
Other / unspecifiedSteeringSuspension
Filed Aug 3, 2017

65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.

NHTSA ID
11012477
Incident
Aug 2, 2017
Mileage
99,102 mi
Body & structureOther / unspecified
Filed Apr 15, 2017
Crash reported1 injury reported

WAS GOING DOWN A HILL. DIDN'T NOTICE A STOP SIGN. TRIED TO STOP BUT COULDN'T IN TIME. TOOK THE CORNER AND HIT A TREE WITH MY PASSENGER FRONT CORNER AND THE JEEP FLIPPED ON ITS SIDE. SMASHED MY FACE ON THE STEERING WHEEL SHATTERING MY JAW DUE TO AIRBAGS NOT GOING OFF AND SEATBELTS NOT LOCKING. NEEDED IMMEDIATE SURGERY. THEY HAD TO SMASH THE FRONT WINDOW TO GET ME OUT OF THE VEHICLE.

NHTSA ID
10978641
Incident
Feb 25, 2017
Mileage
106,000 mi
Interior & seatsOther / unspecifiedSeat belts
Filed Oct 28, 2016

IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.

NHTSA ID
10919870
Incident
Oct 21, 2016
Other / unspecifiedSteeringSuspension
Filed Jun 5, 2016

I HAVE HAD THE FRONT LOWER BALL JOINTS REPLACED TWICE ON MY 2004 JEEP LIBERTY. I WAS DRIVING BOTH TIMED IT HAS HAPPENED COSTING ME TOW AND REPAIR COSTS. I FEEL I SHOULD HAVE BEEN NOTIFIED ABOUT THE DANGEROUS SAFETY RECALL ON THIS VEHICLE. I AM NOW AFTER LEANING THAT IT ALSO HSSV12 RECALLS AND SAFETY ISSUES INCLUDING THE GAS TANK AND SUSPENSION AND STABILITY OF MY VEHICLE AM AFRAID TO EVEN DRIVE IT OUT IF CONCERN FOR MINE AND OTHERS SAFETY. I AM A 62 YEAR OLD FUDABLRD WOMAN AND NEED THIS VEHICLE FIXED AND BROUGHT UP TO SAFETY STANDARDS. PLEASE TELL ME WHAT AND WHERE TO DO TO GET ISSUES RESOLVED. THANK YOU *TR

NHTSA ID
10872575
Incident
Jun 2, 2016
Mileage
11,600 mi
Other / unspecifiedSteeringSuspension
Filed Feb 25, 2016

ON MY 2004 JEEP LIBERTY I HAVE HAD THE LOWER FRONT BALL JOINTS REPLACE A FEW YEARS BACK BY THE F23 RECALL. THIS WEEK AS I WAS REPLACING UPPER CONTROL ARMS, WHICH COME PRE ASSEMBLED WITH THE BALL JOINT, I NOTICED THE BOOTS FOR THE LOWER BALL JOINTS WERE AGAIN DAMAGED. I ALSO NOTICED THAT THERE IS A LOUD NOISE WHEN GOING OVER UNSMOOTH SURFACE ROADS, ETC. I AM THINKING THIS COULD BE CAUSED BY THE REAR UPPER CONTROL ARM. NOW I'M NOT A PROFESSIONAL MECHANIC, BUT COMMON SENSE TELLS ME THAT THE ENGINEERING ON THE SUSPENSION HAS BEEN COMPROMISED. I CONTACTED CHRYSLER, WHO TOLD ME TO CONTACT A DEALER, WHO TOLD ME THEY WOULD GET BACK TO ME ON THIS PROBLEM. I ALSO EXPERIENCED MULTIPLE WINDOW REGULATOR PROBLEMS, ALONG WITH RECALLS ON THE AIR BAGS SYSTEM AS WELL AS GAS TANK PROTECTION RECALLS.

NHTSA ID
10838172
Incident
Feb 24, 2016
Mileage
100,000 mi
Other / unspecifiedSuspension
Filed Jan 22, 2016

SOMETHING LOOSE AND SMOKING UNDER MY SUV, TOLD HAS TO DO WITH FRONT END SUSPENSION , THE 2 FRONT TIRES SHAKES ,DRIVING OVER RAILROAD TRACKS, SPEED BUMPS ETC. CAUSES MY FRONT TO LOOK LOWER DOWN TO THE GROUND. THE R R SIDE ALONG WITH BACK TIRE SENSOR SAYING PREFORM SERVICE. MY FRONT END SUSPENSION VIBRATES AND SHAKE LIKE ITS COMING APART, ALONG WITH TIRE SENSOR FLASHING.DRIVING CITY NEIGHBORHOODS WITH HIGH SPEED BUMPS CAUSES THE SUSPENSION TO FEEL AS IF IT COMING OFF VEHICLE.

NHTSA ID
10821753
Incident
Jan 3, 2016
Mileage
95,000 mi
Body & structureFuel systemOther / unspecified
Filed May 29, 2015

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND THE DEALER STATED THAT THE FRAME HAD EXTENSIVE RUST AND NEEDED TO BE REPLACED BY THE CONTACT TO RECEIVE THE RECALL REPAIR. THE DEALER REFUSED TO SUPPLY THE OEM TRAILER HITCH UNLESS THE CONTACT REPLACED THE FRAMING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/21/15*CN

NHTSA ID
10722338
Incident
Mar 10, 2014
Other / unspecifiedSteeringSuspension
Filed Apr 20, 2015

VEHICLE VIBRATES AT ANY SPEED AND WORSENS UPON BRAKING. HAVE HAD ALIGNMENT DONE 3 TIMES AND ALIGNMENT KEEPS FAILING. TIRES ARE ALL NEW. HAVE HAD THE CAMBER AND CASTERS REPLACED IN FRONT, DID NOT HELP VIBRATION. BRAKES HAVE BEEN REPLACED, VIBRATION PERSISTS. VIBRATION IS SO POWERFUL UPON BRAKING THAT STERRING WHEEL BOUNCES OUT OF MY HANDS. THE VIBRATION WHEN DRIVING SOUNDS LIKE I HAVE A FLAT TIRE. *TR

NHTSA ID
10706581
Incident
Nov 19, 2014
Mileage
150,000 mi
Other / unspecified
Filed Apr 2, 2015

THERE WAS NOT AN ACCIDENT. I'M JUST HAVING A VERY HARD (IMPOSSIBLE) TIME GETTING ANY JEEP DEALER TO PERFORM THE SAFETY RECALL N46 (INSTALLING TRAILER HITCH ON THE BACK OF JEEP TO PREVENT FIRES/EXPLOSIONS IN A COLLISION). EVERY JEEP DEALER KEEPS TELLING ME THE PARTS ON NATIONAL BACKORDER AND THERE IS NOTHING THEY CAN DO. *TR

NHTSA ID
10703419
Incident
Mar 2, 2015
Mileage
85,000 mi
Other / unspecified
Filed Dec 26, 2014

I HAD MY VEHICLE SERVICED AT EWALD CHRYSLER JEEP DODGE LLC IN FRANKLIN WIS TO ADDRESS SAFETY RECALL N46/NHTSA 13V-252. MY VEHICLE ORIGINALLY CAME WITH THE TOW PACKAGE AND A FACTORY INSTALLED HITCH. ACCORDING TO THE RECALL NOTICE I RECEIVED THE FACTORY HITCH WOULD BE INSPECTED AND THE TWO MOST REARWARD MOUNTING BOLTS WOULD BE REPLACED. THE DEALER DID NOT REPLACE THE BOLTS AND SAID THAT WOULD ONLY BE DONE "IF NECESSARY". AS THE RECALL NOTICE STATES THAT THE BOLTS WOULD BE REPLACED AND SAYS NOTHING REGARDING "IF NECESSARY" I AM WONDERING IF THIS RECALL WAS PERFORMED ADEQUATELY. *TR

NHTSA ID
10668343
Incident
Dec 16, 2014
Mileage
53,000 mi
Other / unspecified
Filed Sep 2, 2014

I RECEIVED TWO SAFETY RECALL NOTICES FOR MY CAR. MY CHRYSLER DEALER WILL NOT MAKE THE SAFETY FIX. THE DEALER CLAIMS THEY DO NOT RECEIVE ENOUGH TRAILER HITCHES FOR ALL THE CARS NEEDING THE SAFETY FIX. WHY BOTHER SENDING ME A NOTICE TO HAVE MY CAR MADE SAFE WHEN CHRYSLER WILL NOT MAKE THERE CARS SAFE? I AM DO NOT THINK CHRYSLER OR YOU REALLY CARE ABOUT PEOPLE'S SAFETY. IT SEEMS CHRYSLER AND YOU JUST TALK AND NO ACTION BECAUSE...MY GUESS...THIS INACTION SAVES MANY PEOPLE A LOT OF MONEY. THE SAD PART OF THE WHOLE THING NO ONE CARES. *TR

NHTSA ID
10630208
Incident
Aug 26, 2014
Mileage
124,000 mi
Fuel systemOther / unspecified
Filed Jul 9, 2014

RECEIVED A RECALL NOTICE SAYING FUEL TANK HAS CHANCE OF FUEL LEAK DURING REAR END COLLISION AND CHRYSLER WOULD INSTALL A TRAILER HITCH. THEY STATED THAT THE PARTS REQUIRED FOR THIS PROGRAM "ARE CURRENTLY NOT AVAILABLE" AND THEY WOULD CONTACT ME BY MAIL WITH A FOLLOW-UP NOTICE. IT HAS BEEN MONTHS AND I HAVE STILL NOT RECEIVED ANY FOLLOW-UP NOTICE AND WOULD LIKE TO KNOW THE STATUS OF THIS RECALL. *TR

NHTSA ID
10609286
Incident
Jul 9, 2014
Mileage
80,000 mi
Other / unspecified
Filed Mar 17, 2014

I RECEIVED A NOTICE OF RECALL FOR THE INSTALLATION OF A TRAILER HITCH. AS OF TODAY THE DEALER CLAIMS NO PARTS ARE AVAILABLE. WHAT IS GOING ON? AM I GETTING A RUNAROUND? *TR

NHTSA ID
10572915
Incident
Mar 17, 2014
Other / unspecifiedSteering
Filed Feb 25, 2014

THERE WAS A LOUD POP AND THE FRONT WHEEL STARTED WOBBLING AND I COULD NOT MOVE THE CAR, AND ACCORDING TO OPELIKA FORD CHRYSLER DODGE JEEP, MY LOWER BALL JOINT BROKE . MY COMPLAINT: MY VEHICLE HAS BEEN AT THE DEALERSHIP IN OPELIKA, AL FOR A MONTH WITH PROMISES OF THE PARTS COMING IN, BUT AS OF TODAY, 2/25/2014, ARE STILL NOT THERE. ALTHOUGH, THE DEALERSHIP IS COVERING THE CHARGE, HAD I KNOWN IT WAS GOING TO TAKE THIS LONG, I'M SURE I COULD HAVE HAD IT REPAIRED WITH ALL OF THE RENTAL CAR EXPENSES I HAVE INCURRED. THIS IS HARSH LESSON ABOUT DEALING WITH A DEALERSHIP. THANK YOU. *TR

NHTSA ID
10565771
Incident
Jan 27, 2014
AirbagsFuel systemOther / unspecified
Filed Feb 24, 2014
Crash reported1 injury reported

MY JEEPS AIRBAG FAILED AFTER VEHICLE CRASHED INTO A BUSH AND ROLLED 60-80 FEET DOWN AN EMBANKMENT AFTER HITTING AN ANIMAL ON AN ICY ROAD.. MY CONCERN IS THAT I WAS NOT NOTIFIED BY MY DEALER (TAYLOR & SONS, PONDERAY IDAHO) OR BY CHRYSLER REGARDING ANY SAFETY RECALLS UNTIL AFTER THE CRASH. I FOUND OUT ABOUT RECALLS AFTER MY INSURANCE AGENT GAVE ME A LIST OF RECALLS RECENTLY . *TR

NHTSA ID
10565657
Incident
Nov 5, 2013
Mileage
81,000 mi
Other / unspecified
Filed Dec 18, 2013

CALLED JEEP AND STILL NO ANSWER AS TO WHEN THEY ARE GOING TO COMPLY WITH GOVERNMENT SAFETY REGULATIONS. I'M STILL WAITING ON A HITCH FOR MY JEEP. AT THIS POINT IF I DO HAVE A ACCIDENT AND AN INCIDENT OCCURS I'M SURE THIS WOULD BE CONSIDERED A NON COMPLY TO GOVERNMENT REGULATIONS. ALL I'M ASKING FOR IS EITHER THEY FIX THE ISSUE OR GIVE ME FTV ON MY JEEP SO I CAN BUY A SAFER CAR. SORRY TO SAY THIS IS THE TYPE OF ISSUES THAT CAUSE ME NOT TO WANT TO GET ANOTHER JEEP. FORD OR CHEVY NEXT TIME.. *TR

NHTSA ID
10556546
Incident
Dec 18, 2013
Mileage
119,000 mi
Other / unspecified
Filed Aug 21, 2013

2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED AFTER PURCHASING THE VEHICLE, HE WAS ADVISED BY THE LOCAL DEALERSHIP NOT TO INSTALL A TRAILER HITCH, AS CHRYSLER WOULD INSTALL IT IN THE BEGINNING OF JULY 2013. THE CONSUMER IS DISABLED AND HE NEEDED TO RELOCATE AND NEEDED A TRAILER TO PULL A U-HALL TO MOVE. AFTER REPEATED ATTEMPTS WITH JEEP/CHRYSLER, HE WAS TURNED DOWN WITH A VARIETY OF EXCUSES. THE CONSUMER WAS FINALLY FORCED TO HAVE A HITCH PROFESSIONALLY INSTALLED.

NHTSA ID
10536624
Incident
Aug 1, 2013
ElectricalExterior lightingOther / unspecified
Filed Jul 28, 2013

AS I PRESS THE UNLOCK BUTTON ON MY REMOTE THE DOOR REMAINS LOCKED. I NEEDED TO HAVE THE DOOR OPENED TO CHANGE THE TAILLIGHTS, BUT THE DOOR COULDN'T OPEN SO I TOOK IT TO THE DEALER SINCE I ONLY OWNED THE TRUCK FOR A YEAR.THEY SAID IT WOULD COST ME ABOUT $200.00 TO OPEN THE DOOR AND CHANGE THE BULB, . BECAUSE THE DOOR ACTUATOR WAS BUSTED.I COULDN'T AFFORD THAT BECAUSE THE BULB ONLY COST ME $5.99. I ONLY WANTED THE DOOR OPEN TO CHANGE THE TAILLIGHT MYSELF.WELL I RETURNED HOME ONLY TO TELL MY NEIGHBOR THE PROBLEM, HE TOOK OFF THE PANEL AND UN LOCKED THE DOOR CHANGED THE BULB IN 10 MINUTES AND TOLD ME THE PROBLEM IS THE PLASTIC HINGE NOT THE ACTUATOR , HE RIGGED A STRING SO THAT I CAN UNLOCK THE DOOR UNTIL I CAN FIND THE PART, BUT NO ONE SELLS THE PART.IT IS A SMALL LATCH THAT UNLOCKS THE DOOR. VERY SIMPLE. THE BEST PART IS NEIGHBOR FIXED IT FOR NOW FOR FREE!! *TR

NHTSA ID
10532201
Incident
Jul 15, 2013
Mileage
79,000 mi
Other / unspecified
Filed May 19, 2013

I WAS DRIVING ABOUT 55MPH WHEN THE VEHICLE STARTING SHAKING. I SLOWED DOWN AND EXITED THE FREEWAY. THE SHAKING GOT WORSE, AND WHEN I TURNED INTO THE GAS STATION, THE FRONT WHEEL ACTUALLY CAME OFF AND ROLLED DOWN THE STREET. VEHICLE HAD TO BE TOWED. IT LOOKS LIKE THE LUG NUTS JUST BROKE OFF. I HAD NO WORK DONE ON THE VEHICLE FOR THE PAST 2 MONTHS OR SO. *TR

NHTSA ID
10512701
Incident
May 18, 2013
Mileage
138,000 mi
Interior & seatsOther / unspecifiedVisibility
Filed Oct 12, 2010

MY 2004 JEEP LIBERTY CONTINUES TO HAVE PROBLEMS WITH THE DOOR REGULATOR. THIS IS THE FOURTH TIME IT HAS HAPPENED AND CHRYSLER WILL NOT RECALL THE DEFECTIVE PART. THE GLASS ON THE DOOR WILL SLIDE DOWN, AND THE WINDOW WILL NOT OPERATE. THIS HAS HAPPENED TWICE ON THE HIGHWAY AND IT IS VERY DANGEROUS. THE REPAIR COST IS APPROX $500 EACH TIME THIS HAS HAPPENED. IT KEEPS HAPPENING TO THE WINDOWS THAT I HAVE EVEN GOTTEN REPAIRED ALREADY. THE DEALER STATED THAT IT WAS A DEFECTIVE PART, THEY CHANGED THE PART AND NOW THEY ARE GOING BACK TO THE ORIGINAL AS THAT ONE WAS NO BETTER. SO EVEN THOUGH I AM GETTING THE WINDOWS REPAIRED, IT CONTINUES TO HAPPEN TO ALL THREE OF THE WINDOWS. THERE IS ONLY ONE THAT IT HASN'T HAPPEN TO. *TR

NHTSA ID
10360189
Incident
Oct 4, 2010
Mileage
60,000 mi
ElectricalOther / unspecifiedPowertrain (other)+1 more
Filed Nov 7, 2009
Crash reported1 injury reported

MY HUSBAND IS A MECHANIC. HE AND HIS EMPLOYER WERE TRYING TO MANEUVER A 2004 JEEP LIBERTY INTO THE WORK STALL FROM THE PARKING LOT. THE JEEP HAD A BROKEN BALL JOINT (A CONDITION THAT THEY LATER FOUND WAS UNDER RECALL NOTICE) AND WOULD NOT STEER, SO MY HUSBAND WAS GUIDING IT WITH A FLOOR JACK WHILE HIS BOSS WAS BEHIND THE WHEEL, BRAKING WHEN NECESSARY TO HELP CONTROL FORWARD MOMENTUM. THE VEHICLE WAS IDLING. THIS IS STANDARD PROCEDURE, ONE CARRIED OUT MANY TIMES BY BOTH MEN. BOTH MEN HAVE AT LEAST 25 YEARS OF EXPERIENCE EACH AS AUTO MECHANICS. THERE IS A LIP JUST AT THE DOOR OF THE SHOP TO PREVENT WATER FROM COMING IN, AND WHEN THE JEEP CAME TO THIS LIP, THE VEHICLE TIPPED SLIGHTLY, AND THE RIGHT FRONT TIRE TOUCHED THE GROUND. INSTANTLY, THE ENGINE REVVED AND THE VEHICLE JUMPED FORWARD AT FULL POWER. THE BOSS LITERALLY STOOD AS HARD AS HE COULD ON THE BRAKE BUT TO NO EFFECT. THE VEHICLE LEFT A LONG BLACK SKID LINE BEHIND IT WHERE THE BACK TIRES WERE TRYING TO BRAKE, BUT THE FRONT TIRES WERE CONTINUING TO ACCELERATE. MY HUSBAND WAS HIT AND DRAGGED FIFTEEN FEET THEN CRUSHED AGAINST AN UPRIGHT SUPPORT. ACCORDING TO BOTH MECHANICS, THE FRONT WHEELS SHOULD NOT HAVE HAD POWER TO THEM, SINCE THE VEHICLE WAS NOT IN FOUR-WHEEL DRIVE AND CANNOT PUT ITSELF INTO FOUR-WHEEL DRIVE: A LEVER MUST BE RAISED MANUALLY. MY HUSBAND HAD TO BE LIFE FLIGHTED TO EMMANUEL HOSPITAL WHERE HE WAS DIAGNOSED WITH A COLLAPSED LUNG, BROKEN NOSE, BROKEN COLLARBONE, NINE BROKEN RIBS, AND A BROKEN ANKLE. HE ALSO SUFFERED GENERAL CRUSHING OF MOST OF HIS BODY. A BROKEN LEFT RIB WAS DIAGNOSED TWO WEEKS LATER. THE JEEP WAS TAKEN TO A LOCAL CHRYSLER DEALERSHIP FOR REPAIR OF THE BROKEN BALL JOINT AND THE TRANSMISSION PAN, DAMAGED IN THE ACCIDENT. *TR

NHTSA ID
10291353
Incident
Jul 2, 2009
Mileage
100,908 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .