Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Oct 28, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 1,100 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 Jeep Liberty submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
The 25 most recent of 30, in the owner's own words
IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.
NHTSA ID
10919870
Incident
Oct 21, 2016
Interior & seats
Filed Oct 3, 2016
Fire reported
WHILE DRIVING TO WORK, THE PASSENGER HEATED SEAT CAUGHT FIRE. THE JEEP GRAND CHEROKEE ALREADY HAS A RECALL FOR THIS SAME PROBLEM UNDER NHTSA CAMPAIGN # 09V117000. I CONTACTED JEEP IN AN EFFORT TO GET THEM TO EXPAND THEIR RECALL AND THEY BASICALLY TOLD ME THEY COULDN'T DO ANYTHING. PLEASE, ASSIST ME IN INVESTIGATING THIS PROBLEM AND HAVING THE COMPANY FIX THIS PROBLEM. I'M GUESSING THE GRAND CHEROKEE, WHICH IS MORE LUXURIOUS, HAS MANY MORE VEHICLES WITH HEATED SEATS THAN THE LIBERTY THUS MORE COMPLAINTS. HAVING SAID THAT, JUST BECAUSE THERE ARE FEWER VEHICLES WITH THE PROBLEM DOESN'T MEAN THE VEHICLE IS ANY LESS HAZARDOUS THAN THE CHEROKEE.
NHTSA ID
10911322
Incident
Feb 10, 2016
Mileage
177,000 mi
ElectricalInterior & seats
Filed Nov 18, 2015
MY REMOTE FAILED TO LOCK OR UNLOCK THE DOORS, AND LIFTGATE DOOR. THE DOORS HAD TO BE LOCKED MANUALLY. THE LIFTGATE WINDOW WOULD NOT CLOSE AT ALL. REMOTE BATTERIES WERE REPLACED . HOWEVER, IT STILL WOULD NOT LOCK OR UNLOCK THE DOORS AND LIFTGATE. WHEN I PRESSED THE UNLOCK BUTTON ON THE REMOTE, THE EMERGENCY FLASHERS CAME ON.
NHTSA ID
10807044
Incident
Sep 17, 2015
Mileage
125,000 mi
ElectricalInterior & seats
Filed Aug 21, 2014
I WENT TO LOCK MY DOORS AFTER I CAME FROM THE DEALER AND I NOTICED BOTH MY BACK DOORS DO NOT LOCK. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE THE BACK DOORS DO NOT LOCK WHEN I AM DRIVING DOWN THE ROAD AND I HAVE 1 YEAR OLD THAT LIKE TO TOUCH EVERYTHING INCLUDING DOOR HANDLES. *TR
NHTSA ID
10627321
Incident
Aug 21, 2014
Mileage
87,667 mi
Interior & seats
Filed Jun 17, 2014
TL* THE CONTACT OWNS 2004 JEEP LIBERTY. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES) WAS RELATED TO THE KEY LESS ENTRY. HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT HAD EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 8/28/14*CN
NHTSA ID
10598754
Incident
Jun 16, 2009
Mileage
50,000 mi
Interior & seats
Filed Feb 19, 2014
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
10564949
Incident
Feb 9, 2014
Interior & seats
Filed Feb 10, 2014
Fire reported
TL-THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 40 MPH,THE FRONT DRIVER'S SIDE SEAT HEATER WAS ACTIVATED AND BURNED A HOLE IN THE BOTTOM SEAT CUSHION. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. JS
NHTSA ID
10563649
Incident
Feb 4, 2014
Mileage
170,000 mi
Fuel systemInterior & seats
Filed May 15, 2013
Crash reported1 injury reported
HIT FROM BEHIND. THE DRIVERS SEAT HELD UP WELL, BUT THE FORCE OF THE IMPACT FORCED MY LEGS BACKWARD OFF OF THE FIREWALL CONTROLS AND MY LEGS WERE UP AGAINST THE SEAT WHEN THE VEHICLE CAME TO A STOP. MY LOWER LEGS AT THE CALVES WERE CRUSHED AND THIS LED TO SEVERE BLEEDING CONTAINED IN THE LEGS (COMPARTMENT SYNDROME). NO FRACTURES BUT EMERGENCY SURGERY WAS NEEDED. AFTER REVIEWING PHOTOS OF THE VEHICLE INTERIOR TODAY, IT IS APPARENT THAT MY CALVES HIT THE SEAT ADJUSTMENT BAR THAT STICKS OUT UNDER AND FORWARD OF THE PADDED PORTION OF THE SEAT. I FIND THIS A COMMON PLACEMENT OF THE SEAT ADJUSTMENT BAR IN MANY VEHICLES. IF NOT FOR THIS BAR I WOULD BE BACK TO WORK THIS WEEK AND NO SIGNIFICANT MEDICAL BILLS. OVERALL THE SEAT CONFORMED WELL TO ME AND DID NOT CAUSE ME TO FRACTURE MY NECK (SEVERE OSTEOPOROSIS AND PRIOR NECK FUSION). UPDATED 06/10/13 *BF UPDATED 6/13/13 *CN..*TR UPDATED 06/13/2013 *JS UPDATED 06/17/2013 *JS UPDATED 7/31/13*CN..UPDATED 10/30/13 *BF UPDATED 10/31/2013 *JS
NHTSA ID
10512282
Incident
May 9, 2013
Mileage
72,000 mi
ElectricalInterior & seats
Filed Jan 24, 2013
DRIVER'S SEAT HEATER FELT EXTREMELY HOT AGAINST MY BACK WHILE DRIVING. LEANED FORWARD AND SMELLED A BURNING ODOR, ALSO FELT JACKET AND BACK OF SEAT WHICH WERE BOTH EXTREMELY HOT AND IMMEDIATELY TURNED OFF THE HEATED SEATS. UPON ARRIVING AT WORK,GOT OUT OF THE VEHICLE AND SAW THE FRONT SEAT LEATHER AGAINST WHERE MY BACK WAS HAD BEEN BURNED, AS WELL AS THE BACK OF MY JACKET. CALLED THE CHRYSLER RECALL PHONE NUMBER AND WAS TOLD THAT ALTHOUGH THERE WAS A RECALL FOR THE JEEP GRAND CHEROKEE FOR THE HEATED SEATS MALFUNCTIONING AND OVERHEATING, THAT THERE WAS NOT A RECALL AVAILABLE FOR THE SAME PROBLEM WITH THE JEEP LIBERTY. BECAUSE THE VEHICLE'S WARRANTY IS EXPIRED, THEY SAID THEY WILL NOT COVER EXPENSES DUE TO REPAIRS. I THEN CALLED MY LOCAL DEALER, WHO ALSO SAID I WOULD BE RESPONSIBLE FOR REPAIRS SINCE THERE IS NOT A RECALL FOR THIS MODEL OF JEEP. UPON SEARCHING THE WEB, THERE ARE NUMEROUS ACCOUNTS OF OTHER JEEP LIBERTIES WITH THIS ISSUE, INCLUDING A COURT CASE THAT WAS FILED 10/29/12 FOR A 2004 JEEP LIBERTY WHICH THE HEATED SEATS GENERATED DANGEROUSLY HIGH TEMPERATURES IN WHICH A CONSUMER ENDURED THIRD DEGREE BURNS. THIS IS A SERIOUS SAFETY ISSUE, WHICH COULD POTENTIALLY CAUSE A FIRE OR INJURY TO CONSUMERS. *TR
NHTSA ID
10494615
Incident
Jan 24, 2013
Mileage
96,300 mi
Body & structureElectricalInterior & seats
Filed Aug 30, 2012
Fire reported
VEHICLE INDICATED THAT PASSENGER FRONT DOOR WAS AJAR, THIS AFTER TEN MINUTES OF DRIVING. DOOR WAS IN FACT NOT AJAR. PASSENGER OPENED AND CLOSED DOOR JUST TO CHECK, DOOR THEN WOULD NO LONGER FULLY CLOSE. PULLED MANUAL LOCK TO SEE IF IT WAS STUCK, WHOLE PIECE CAME OUT. SMOKE STARTED POURING OUT OF HOLE AND DOOR METAL WAS VERY HOT TO THE TOUCH. REMOVED DOOR PANEL TO PUT OUT FIRE INSIDE. LOCK ACTUATOR MOTOR MELTED DOWN AND PARTS WERE SMOLDERING. DURING THIS PROCESS THE ELECTRONIC BACK GLASS POPPED OPEN AS WELL AND WILL NO LONGER LATCH EITHER. CHRYSLER RECALLED SOME 2004 LIBERTY'S FOR THESE MOTORS OVERHEATING AND SEIZING, WAS INFORMED THAT THIS VEHICLE WAS NOT INCLUDED AND THAT WE SHOULD HAVE 'MAINTAINED THE WIRING IN THE DOOR'. THIS VEHICLE IS METICULOUSLY MAINTAINED! *TR
NHTSA ID
10472993
Incident
Aug 16, 2012
Mileage
100,175 mi
Interior & seatsVisibility
Filed Jun 25, 2012
2004 JEEP LIBERTY, WINDOWS REPEATATLY FALL OFF TRACK WHEN DRIVING, DOOR AND REAR LATCH DO NOT LOCK. THE WINDOWS HAVE BROKEN 6 TIMES. THE CAR WILL NOT LOCK. *TR
NHTSA ID
10463082
Incident
May 14, 2010
Interior & seatsVisibility
Filed Jun 23, 2012
REAR DRIVER'S SIDE WINDOW FELL INTO DOOR. COULD NOT GET IT BACK UP. WINDOW IS NOW HELD IN BY ZIP TIES. 6/23/2012 FRONT PASSENGER POWER DOOR LOCK STOPPED WORKING. PURCHASED VEHICLE USED IN JUNE 2007, REAR PASSENGER POWER DOOR LOCK NOT WORKING AT THAT TIME. OCCAISIONALLY VEHICLE WILL STALL AND RESTART WHILE DRIVING. *TT
NHTSA ID
10462819
Incident
Oct 20, 2011
Mileage
42,000 mi
Interior & seats
Filed Jan 27, 2012
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED HE COULD NOT UNLOCK THE DOORS USING THE KEY FOB. THE CONTACT COULD NOT ENTER THE VEHICLE UNLESS THE DOORS WERE MANUALLY OPENED WITH THE KEY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT ALL DOOR LOCKS NEEDED TO BE REPLACED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000. RVK
NHTSA ID
10445561
Incident
Dec 1, 2011
Mileage
95,000 mi
Interior & seats
Filed Oct 14, 2011
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT DOOR LOCK SYSTEM WAS INOPERABLE, WHICH PROHIBITED THE DOOR LOCKS FROM LOCKING. A MANUFACTURER AND DEALER MADE THE CONTACT AWARE OF THE NHTSA CAMPAIGN ID NUMBER: 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) RECALL, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 145,000.
NHTSA ID
10430223
Incident
Sep 9, 2011
Mileage
140,000 mi
Interior & seatsVisibility
Filed Oct 26, 2010
2004 JEEP LIBERTY, REAR DRIVER SIDE ELECTRIC WINDOW DROPS DOWN INTO DOOR, JAMS DOOR LOCK, RUNS DOWN BATTERY-ALL DUE TO A TINY PLASTIC PART BREAKING REPEATEDLY. I PAID TO HAVE THIS FIXED IN 10/15/08 ($205),READ ON INTERNET ALL JEEP OWNERS ALL MODELS WITH ELECTRIC WINDOWS HAVING SAME PROBLEM. SO, DID NOT USE WINDOW OR DOOR EVER SINCE. SAME CLIP BROKE AND WAS REPLACED UNDER WARRANTY 9/18/09. STILL DON'T USE DOOR OR WINDOW. SAME CLIP BROKE AGAIN 10/25/10. NO LONGER UNDER WARRANTY SO DEALER WON'T REPAIR. CALLED JEEP CORPORATE. THEY REFUSE TO EVEN CONSIDER WORKING WITH ME OR EXPLAINING WHAT THEY WILL DO UNTIL I GET "AN OFFICIAL DIAGNOSIS" FROM A JEEP DEALER WHICH WILL COST ME $94.50 TO GET. ONLY THEN WILL THEY EVEN TALK TO ME ABOUT THIS PROBLEM. EVERYONE IS HAVING THIS PROBLEM.A TINY PLASTIC CLIP INTO WHICH THE FUZZY CABLE CONNECTS GETS WORN OVER TIME AND BREAKS. NO ROCKET SCIENCE THERE, TAKE A THIN PIECE OF PLASTIC AND PUT METAL AGAINST IT AND EVEN IF NOT USED WILL VIBRATE IF YOU DRIVE THE CAR AND IT WILL BREAK. COSTING JEEP OWNERS BIG TIME.FIRST TIME IT STRANDED MY DAUGHTER IN THE MIDDLE OF THE NIGHT,JAMMING THE DOOR AND RUNNING DOWN THE BATTERY AS ELECTRIC WINDOW KEPT TRYING TO ENGAGE. NOW IT IS SITTING IN MY YARD,CANNOT SECURE MY CAR AS WINDOWS IS DOWN INSIDE DOOR,AND HAVE PLASTIC OVER WINDOW TO KEEP OUT THE RAIN. THIS IS RIDICULOUS. CASE # NOW WITH JEEP IS [XXX],CASE MANAGER CASEY, 1-800-763-8422 BUT LIKE I SAID,UNTIL I'M WILLING TO PAY $94.50 FOR "OFFICIAL DIAGNOSIS" OF A BROKEN TEN CENT PART,THEY WON'T TELL ME IF THEY WILL WORK WITH ME AT ALL OR TO WHAT EXTENT. ONLY THAT WITHOUT THE DIAGNOSIS, NOTHING CAN BE DONE FURTHER. FIRST TIME IT BROKE, SITTING IN DRIVEWAY. SECOND TIME I PULLED UP IN PARKING LOT AND EXITED FRONT DOOR WHEN WINDOW IN REAR DOOR CRASHED DOWN INSIDE, I HADN'T EVEN TOUCHED THE DOOR. THIS TIME BROKE IN PARKING LOT, NO ONE IN CAR. WINDOW JUST FALLS DOWN INTO DOOR. COSTING JEEP OWNERS BIG TIME, YOU HAVE TO CHANGE ENTIRE WINDOW REGULATOR, JEEP WON'T SELL CLIP. *TR
NHTSA ID
10362402
Incident
Oct 25, 2010
Mileage
38,583 mi
Interior & seatsOther / unspecifiedVisibility
Filed Oct 12, 2010
MY 2004 JEEP LIBERTY CONTINUES TO HAVE PROBLEMS WITH THE DOOR REGULATOR. THIS IS THE FOURTH TIME IT HAS HAPPENED AND CHRYSLER WILL NOT RECALL THE DEFECTIVE PART. THE GLASS ON THE DOOR WILL SLIDE DOWN, AND THE WINDOW WILL NOT OPERATE. THIS HAS HAPPENED TWICE ON THE HIGHWAY AND IT IS VERY DANGEROUS. THE REPAIR COST IS APPROX $500 EACH TIME THIS HAS HAPPENED. IT KEEPS HAPPENING TO THE WINDOWS THAT I HAVE EVEN GOTTEN REPAIRED ALREADY. THE DEALER STATED THAT IT WAS A DEFECTIVE PART, THEY CHANGED THE PART AND NOW THEY ARE GOING BACK TO THE ORIGINAL AS THAT ONE WAS NO BETTER. SO EVEN THOUGH I AM GETTING THE WINDOWS REPAIRED, IT CONTINUES TO HAPPEN TO ALL THREE OF THE WINDOWS. THERE IS ONLY ONE THAT IT HASN'T HAPPEN TO. *TR
NHTSA ID
10360189
Incident
Oct 4, 2010
Mileage
60,000 mi
Interior & seatsVisibility
Filed Sep 9, 2010
WHILE DRIVING THROUGH CONGESTED TRAFFIC ON THE HIGHWAY, THE REAR WINDOW OF MY 2004 JEEP LIBERTY MADE A GRINDING NOISE AND UNEXPECTEDLY FELL DOWN INSIDE OF THE DOOR, MY DOG NEARLY FELL OUT AND I NEARLY CAUSED AN ACCIDENT WHILE PULLING OVER TO SAFETY. MY FAMILY AND I HAD TO DRIVE 45 MINUTES IN THE RAIN WITH NO REAR WINDOW. I HAVE SINCE LEARNED THIS IS A VERY COMMON PROBLEM WITH POWER WINDOWS IN THE JEEP LIBERTY YEARS 2002-2006 AND THERE IS EVEN A COMPANY THAT STAYS IN BUSINESS SELLING REPLACEMENT PARTS SPECIFICALLY FOR THIS PROBLEM (HTTP://WWW.STEIGERPERFORMANCE.COM/PRODUCTS/SP13001.HTML)., *TR
NHTSA ID
10354779
Incident
Sep 6, 2010
Mileage
87,738 mi
Interior & seats
Filed Jul 22, 2010
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE THREE DOORS LATCHES, EXCLUDING THE DRIVER SIDE DOOR, NO LONGER WORKED. THE CONTACT COULD NOT LOCK THEM MANUALLY OR WITH THE REMOTE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LATCHES NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 67,455. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 09/27/10 *BF UPDATED 10/01/10*JB
NHTSA ID
10344763
Incident
Jan 20, 2007
Mileage
40,000 mi
Body & structureInterior & seats
Filed Jul 5, 2010
I HAVE A 2004 JEEP LIBERTY THAT I HAVE OWNED SINCE 8/21/07. ABOUT 1 MONTH AGO I STARTED HAVING PROBLEMS WITH MY TAILGATE NOT OPENING, BUT THE GLASS DOES WILL OPEN. IT REMAINS LOCKED, BUT I HEAR THE ACTUATOR WORKING AND I KNOW THE RECALL ON THIS VEHICLE HAS BEEN COMPLETED IN 12/2006. *TR
NHTSA ID
10341466
Incident
Jun 5, 2010
Mileage
106,972 mi
Interior & seats
Filed Jul 2, 2010
2004 JEEP LIBERTY-CAN NOT REMOVE KEY FROM IGNITION-APPEARS TO BE A VERY COMMON PROBLEM WITH THESE CARS-DEALER WANTS $500.00 TO REPLACE IGNITION SWITCH AND SHIFTER INTERLOCK-I DO NOT KNOW HOW MANY JEEP OWNERS HAVE REPORTED THIS PROBLEM, BUT IF YOU SEARCH ON LINE, IT IS OBVIOUS THAT THIS A FACTORY DEFECTIVE SYSTEM AND SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPAIRING . *TR
NHTSA ID
10341291
Incident
Jun 27, 2010
Mileage
45,000 mi
Interior & seats
Filed Jul 1, 2010
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DOOR AND BOTH REAR DOORS WERE UNLOCKED. THE SWITCH WAS STUCK IN THE UNLOCKED POSITION AND COULD NOT BE LOCKED BY REMOTE OR MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A RELATED RECALL. THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED AND INFORMED THE CONTACT HIS VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 04V111000, LATCHES, LOCKS, LINKAGES, DOORS LATCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 34,262.
NHTSA ID
10340969
Incident
Jun 30, 2010
Mileage
34,262 mi
Interior & seats
Filed Dec 26, 2008
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE KEYLESS ENTRY FAILED. HE WAS ABLE TO LOCK THE DOORS MANUALLY. THE DEALER REPLACED A FUSE TO REMEDY THE FAILURE; HOWEVER, THE KEYLESS ENTRY FAILED AGAIN. THREE OUT OF THE FOUR DOORS COULD NOT BE LOCKED OR UNLOCKED WITH THE KEYLESS ENTRY NOR BY HAND. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 28,000.
NHTSA ID
10252850
Incident
Oct 25, 2008
Mileage
28,000 mi
Interior & seats
Filed Jun 24, 2008
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S DOORS CONTINUOUSLY LOCKED AUTOMATICALLY. THE DEALER INSTALLED TWO NEW FUSES, BUT THEY BLEW OUT IMMEDIATELY. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), ALTHOUGH THE FAILURES WERE IDENTICAL. A COUPLE OF DAYS LATER, THE REAR HATCH FAILED TO LOCK; THEREFORE, THE VEHICLE CANNOT BE DRIVEN. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 58,000.
NHTSA ID
10232167
Incident
Apr 22, 2008
Mileage
58,000 mi
Interior & seats
Filed Oct 5, 2007
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE REMOTE KEY WOULD NOT LOCK OR UNLOCK THE DOORS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LOCK FAILED COMPLETELY. THE OTHER DOORS WERE ABLE TO BE MANUALLY LOCKED AND UNLOCKED. THE DEALER STATED THAT THE SOLENOIDS FOR EACH DOOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT AND FAILURE MILEAGES WERE 23,000.
NHTSA ID
10205103
Incident
Oct 4, 2007
Mileage
23,000 mi
Interior & seats
Filed Sep 7, 2007
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER DOORS REFUSED TO LOCK, REGARDLESS OF MANUAL AND REMOTE ATTEMPTS. THE DEALER STATED THAT THE DOOR LOCKS FAILED, HOWEVER, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT MILEAGE WAS 99,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 07/29/08.*LJ UPDATED 08/06/08
NHTSA ID
10202151
Incident
Sep 1, 2007
Mileage
50,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own