2025 Jeep Wagoneer

For the past year I have been dealing with multiple vehicle failures with our 2025 Jeep Wagoneer. I have worked with my dealer a dozen times. Adnt he vehicle has been under service for roughly 13 weeks. Each time the dealership tells me the issue was a software update or they were not able to "recreate the issue". Our 2025 Wagoneer has been stalling out, shifting to park and then requiring a complete restart multiple times per week. This happens at low speed or at idle. On the afternoon of XXX, while driving the vehicle back from a different dealer for service of the same issue the vehicle stalled out completely on [XXX] just outside of [XXX]. Please see attached video. It is more than apparent that this vehicle is faulty and putting me and anyone else in my family that night drive this vehicle at risk. Over the past 7 months I have documented all issues and the dismissiveness of Herb Chambers Jeep Chrysler in Danvers, MA where we purchased/leased the vehicle from. Herb Chambers is stating I have to pay nearly $3000 dollars to exit our current lease. But, this is ridiculous as the vehicle is a danger to drive. Something bad will happen if our vehicle continues to be driven. And given the amount of time and energy I have wasted on trying to resolve these ongoing issues, Jeep/Stellantis, should actually pay me for the inconvenience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11749619

Incident

Jul 10, 2026

This happened twice but the second time could've caused a serious accident. I was turning left through an intersection and the vehicle on the opposite side of the road was turning left (we were going opposite directions) When the other vehicle got "close" to me (not close enough to crash) my collision assistance/automatic emergency braking stopped my car in the middle of the intersection with other people turning also behind me. I had to put my car in park and then in drive again to get it going. it was very scary and if anyone wasn't paying attention it would've cause a collision in an intersection which the safety feature was trying to avoid. I have since turned that off and only get visual alerts to brake.

NHTSA ID

11744980

Incident

Feb 16, 2026

While driving on the interstate, the vehicle continuously bounces, shakes, and vibrates, making it difficult to maintain safe control. The issue occurs at highway speeds and creates concern for both safety and drivability.

NHTSA ID

11683518

Incident

Aug 27, 2025

ABS and Stability control lights came on and I immediately lost braking pressure within 100 yards of warning lights and could not stop the vehicle and drove through a stop light. Fortunately there were no cars in the intersection. I also have had steering warning light as well as engine warning light. My Wagoneer’s engine stumbled and put itself in park at a stop light in another issue with the vehicle. The loss of braking force is most concerning safety issue to me. My car is only 4 days old and has already had numerous issues.

NHTSA ID

11680220

Incident

Aug 11, 2025

With only 4811 miles on our Jeep Wagoneer, it had TOTAL BRAKE FAILURE causing my wife to drive thru a stop sign avoiding pedestrians. I had it towed by Jeep roadside assistance to St.Clair Chrysler Jeep in St. Clair MI. on [XXX]. A week later on [XXX] I was told to come pick up the car and that it was repaired. The porter went to move the car and again TOTAL BRAKE FAILURE. The vehicle was again repaired and when I went to get it, I asked if the brakes were guaranteed to work and no one would say that they were. This car model has a lot of brake issues and I can't have my family drive in it anymore, I traded it in on another new car but lost $14.000 in depreciation do to brakes. This is not my fault. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11677089

Incident

Jul 7, 2025

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

MODULE - LIFTGATE

Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B.

PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.

PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.