2025 Nissan Altima

This vehicle was rented to me on 04/23/2026. While driving, the gear shifter detached from its housing, causing the vehicle to become stuck in Drive. Due to this mechanical failure, I was unable to shift the vehicle into Park, Reverse, or Neutral. As a result, I was required to continuously apply pressure to the brake pedal to prevent the vehicle from moving until law enforcement arrived and assisted me. This incident created a hazardous condition that placed both myself and other motorists at risk. The California Highway Patrol responded to the scene and contacted Payless Rental Company, from whom the vehicle was rented, to report the incident. A police report was subsequently filed documenting that a defective and mechanically unsafe vehicle had been rented to a customer.

NHTSA ID

11735890

Incident

Apr 23, 2026

I am reporting a severe combined safety failure involving fuel delivery and electronic systems. Between 1:22 PM and 3:37 PM, documented evidence shows the vehicle's fuel range dropped by 37 miles while the odometer recorded only 6 actual miles driven—a 600% abnormal fuel consumption rate accompanied by excessive engine noise. The odometer also exhibited erratic behavior, reversing and then spiking while stationary. Additionally, the unit was provided with critically low tire pressure (26 PSI), which continued to drop while parked, indicating an active leak neglected by maintenance. Furthermore, there is a discrepancy in records: the VIN indicates a black vehicle, but the actual unit provided is white. These defects posed an immediate fire and road safety risk, causing significant psychological and physical distress (vertigo).

NHTSA ID

11725685

Incident

Mar 16, 2026

My car was parked in a driveway for 1 hour and when going to approach my car from that 1 hour of leaving I came back to my front windshield cracked in the center , crack did start from the bottom and go up , no forced trauma , no sign of rock or pebble hit , no sign of any issue on a ring camera within that 1 hour of sitting .

NHTSA ID

11684006

Incident

Jul 21, 2025

Rear view camera visibility is not clear and brightness at night makes it difficult to see at night. I made appointment with Nissan dealer to check camera. Dealer agreed that camera was not clear and much to bright at night. Dealer said they checked with other Altimms that had same troubles with camera. Dealer said there is nothing they can do. dealer said maybe wait for a manufactures download to correct problem. Well it's been nine months and no downloads or call from dealer. This is definitely a safety hazzard.

NHTSA ID

11678515

Incident

Nov 27, 2024

The contact owns a 2025 Nissan Altima. The contact stated that while driving at an undisclosed speed, the back-over prevention camera failed to function as intended. The contact stated that the image appeared blurry and distorted. The contact stated that it was difficult to identify a human from an object because of the failure. The vehicle was taken to two dealers, where it was confirmed that the images appeared blurry and distorted. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 145.

NHTSA ID

11649430

Incident

Mar 19, 2025

Mileage

145 mi

A tractor trailer hit my vehicle from behind/driver side rear in snowy road conditions and then jackknifed causing my vehicle to spin out of control across the interstate. My 2 children were in the backseat, my [XXX] son driver side rear & [XXX] daughter passenger rear. My husband was in front passenger seat. No air bags deployed, the vehicle was a total loss, we almost got killed. The impact was mainly on the driver side rear where the initial impact happened & my son’s seat was pushed up & completely detached from the rest of the vehicle and yet his SRS Side Airbag never deployed. Please see images below of the air bags not deploying . If that tractor trailer hit us 2 inches different, my son would be dead right now. There were injuries and we were seen by EMS on scene & then the hospital later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11642097

Incident

Feb 8, 2025

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

*****Dealer Announcement***** To ensure continued customer satisfaction and confidence, Nissan is now updating the temporary hold on specific model year 2025 Altima vehicles identified in Service Comm to a dealer inventory quality action to update the software to the Body Control Module (BCM). On affected vehicles, the battery can potentially be drained due to the BCM waking up periodically when ignition is off. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PD124 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to NPSB 15-460 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. The service department should submit the applicable warranty claim for the action performed to close the campaign in Service Comm and release the vehicle.

*****Dealer Announcement***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on certain specific 2025 Nissan Altima vehicles while Nissan investigates a potential concern with the Body Control Module (BCM). Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** 1. Please do not retail the specific vehicles in dealer inventory subject to this quality hold. In order for Nissan customers to have the best experience, please discontinue test drives in the affected vehicles. 2. Nissan is currently investigating a potential customer satisfaction concern regarding the BCM. Additional information on next steps will be provided as soon as possible.