2019 Nissan Altima

NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.  The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash.  Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect.  When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles.  In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine.  Based on the information included with the early warning report, the fire can be directly related to the alleged defect.   A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components.  In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Back up camera did occasionally did work properly. Some time the image went dark, other time the picture changed. It cost me $674 to have the unit replaced and software updated at the dealer. Was told that the Altima has had recalls for this issue, my car was not part of the list. When the dealer ordered the camera they where on backorder.

NHTSA ID

11766767

Incident

Sep 9, 2026

Active grille shutter failed with DTC P059F, covered under Nissan warranty extension PC989 (15 years/150,000 miles). Vehicle at 64,867 miles. Campbell Nissan of [XXX] denied warranty coverage citing outside influence from debris. However, dealer removed the debris and shutter still does not function, proving debris was not the cause. Tech video shows electronic connection to grille shutter motor — motor did not react to close/reopen commands. Independent shop ([XXX], Seattle) also confirmed motor non-responsive with proper power and ground. Dealer's own OEM report confirms warranty extension is active. Nissan Consumer Affairs Case #XXX opened. Dealer has not submitted warranty claim to Nissan corporate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11763470

Incident

Sep 10, 2026

The contact owns a 2019 Nissan Altima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic, where it was diagnosed with internal engine failure. The contact was informed that there was oil leaking onto the spark plugs. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was contacted by phone and made aware of the failure. The contact was awaiting a return call from the manufacturer. The failure mileage was approximately 70,000.

NHTSA ID

11763065

Incident

Jul 15, 2026

Mileage

70,000 mi

The contact owns a 2019 Nissan Altima. The vehicle was taken to a local dealer for a trade-in, and during the test drive, the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic who determined that the cam actuator and the bearings were falling apart. The mechanic informed the contact about NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that there were metal shavings inside the oil and in the oil pan. The engine replacement fees were provided. The vehicle had not been repaired. The manufacturer was contacted and advised that the mechanic was unable to force the dealer to repair the vehicle. The approximate failure mileage was 80,000.

NHTSA ID

11759394

Incident

Aug 11, 2026

Mileage

80,000 mi

The contact owns a 2019 Nissan Altima. The contact stated that while driving at an undisclosed speed, the front passenger occupant sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the occupant sensor and module needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed and determined that the occupant sensor and module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11758367

Incident

Aug 6, 2026

Mileage

120,000 mi

The contact owns a 2019 Nissan Altima. The contact stated that the driver's side front door failed to open. The contact entered the vehicle through the rear door. No warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the door lock actuator, and the part was replaced under warranty; however, the failure reoccurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

NHTSA ID

11756644

Incident

Jan 1, 2023

Mileage

45,000 mi

Cracked Engine Head- The vehicle is around 165,000 miles and the engine has cracked. No collisions or crashes or any fault of owner. At around 100,000 miles ALL four doors had the actuators stop working within 1 week. All doors now must be manually locked and unlocked.

NHTSA ID

11753431

Incident

Jul 13, 2026

All 4 door actuators failed over the course of a few months. Now none of the locks work, and the cost to fix them is prohibitive.

NHTSA ID

11752714

Incident

Jan 1, 2026

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. · A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. · A CHECK-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK-OFF SHEET to the repair order.

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions:  When contamination or foreign material adhere to the lane camera viewing window on the windshield.  When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield.  When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information:  Refer to the following pages.  Use the search keyword “blinking” in the ESM.

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used.  For all other models/model years, consult the Electronic Service Manual (ESM).