RoadVitals

2012 Keystone Laredo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 14, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Keystone Laredo, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jan 14, 2017

I BOUGHT THIS KEYSTONE LAREDO 295RK IN 2012. THE CAMPER CAME WITH POWER KING TOWMAX STR ST235/80R/16E TIRES. THEN IN OCT 2015 THE RIGHT REAR SEPARATED INTERNALLY, BUT DID NOT GO FLAT, DATE CODE 4910 CALLED MANUFACTURER AND THEY ADJUSTED TIRE. THEN IN OCT. 2016 ANOTHER TIRE SEPARATED RIGHT FRONT POWER KING TOWMAX STR ST235/80R/16E DATE CODE 4910 CAUSING DAMAGE TO CAMPER, CALLED WRECKER AND HAD SPARE INSTALLED. AT THE TIME THE TIRE BLEW I WAS DRIVING ON 2 LANE STATE HIGHWAY WITH SPEED LIMIT OF 45. GOT TO CAMP GROUND 1/4 MILE AWAY AN INSPECTED OTHER TIRES AND THE FOUND THAT THE LEFT FRONT HAD AND INTERNAL SEPARATION, BUT STILL HOLDING AIR, POWER KING TOWMAX STR ST235/80R/16E DATE CODE 4910. I STILL HAVE THE TIRE THAT BLEW ON THE RIGHT FRONT AND THE INTERNAL SEPARATION ON THE LEFT FRONT. THE OTHER 2 TIRES OUT OF THE 5 ORIGINAL TIRES HAVE THE SAME DATE CODE 4910. THE MARKINGS ON THE TIRE ARE DOT 83B5 GPB 4910. CONTACTED MANUFACTURER AND THEY WILL GIVE ME A CREDIT FOR 3 TIRES AND WILL PICKUP 3 TIRES, AFTER I HAVE TIRES REPLACED AND THEY INSPECT TO SEE IF IT IS THE FAULT OF THE TIRE. THEY ALSO HAVE OPENED A DAMAGE CLAIM. MY PROBLEM, THESE TIRES ARE NOT READILY AVAILABLE IN MY AREA, HAD TO BUY A HERCULES TIRE TO REPLACE THE LEFT FRONT. I WOULD LIKE TO SEE IF YOU CAN CHECK THESE TIRES AND MAKE THE DETERMINATION SINCE I FEEL THE MANUFACTURER WILL NOT BE TOTALLY HONEST ABOUT THE RESULTS.

NHTSA ID
10945274
Incident
Oct 26, 2016
Mileage
500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

12-184

EQUIPMENT

THIS ADVISORY 12-184 INVOLVES 2012-2013 LAREDO MODELS THAT MAY HAVE BEEN MANUFACTURED WITHOUT A RETURN AIR VENT FOR THE FURNACE.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Laredo by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010
2019010
2018010
2017020
2016120
2015330
2014030
2013330
2012Viewing110
2011270
2010140
2009340
2008440
2007420
2006030
2005310
2004410
2003010
2002110
2001210

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.