RoadVitals

2016 Keystone Laredo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 29, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 Keystone Laredo, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Aug 10, 2015
405 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL, 3590RS, 3591RS, 3600RS, 3601RS, and 3730RS, manufactured from October 8, 2014, through July 28, 2015; and model year 2016 Keystone Laredo, models 325RL, 350FB, and 355RL, manufactured from July 13, 2015, through July 21, 2015. The affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. However, this window may be partially blocked by the rear ladder and was not intended to be a secondary emergency exit.
The risk: In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
The remedy: Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. The recall began on August 17, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-233.
Keystone RV CompanyManufacturer number 15-233View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 29, 2017

TIRE #1 BLEW OUT IN OKLAHOMA ON JUNE 14TH AND WAS LEFT BEHIND. AT THE TIME, I THOUGHT IT WAS A RANDOM FAILURE AND JUST MOVED ON. TIRE #2 BLEW OUT IN TENNESSEE ON JUNE 28TH. THE TIRE TECHNICIAN AT DISCOUNT SHOWED ME HOW TIRE #3 WAS SEPARATED AND READY TO FAIL. THE SPARE NEXT TO IT WAS FLAT ACROSS THE TREAD, BUT #3 WAS NOTICEABLY DOMED. AFTER IT WAS REPLACED HE PUSHED DOWN ON THE TREAD AND YOU COULD HEAR THE SOUND OF THE METAL PLIES IN THE TIRE MOVING AROUND. TBC BRANDS PASSED MY CLAIM ONTO UNICORN TIRE CORPORATION. THEY HAD THE TIRE INSPECTED AND AGREED IT SHOWED STEEL BELT SEPARATION. THEY OFFERED $375 FOR $2000 DAMAGE. IT IS SAD THESE TIRES ARE USED ON NEW KEYSTONE TRAILERS. TRAILER MODEL IS COUGAR, NOT AVAILABLE IN WEBSITE PULLDOWN BOX.

NHTSA ID
11030564
Incident
Jun 28, 2017
Mileage
10,000 mi

Compare model years

Complaint and recall counts across every year of this model

Keystone Laredo by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010
2019010
2018010
2017020
2016Viewing120
2015330
2014030
2013330
2012110
2011270
2010140
2009340
2008440
2007420
2006030
2005310
2004410
2003010
2002110
2001210

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.