RoadVitals

2015 Keystone Laredo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jun 7, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2015 Keystone Laredo, most frequently naming the other / unspecified and suspension categories. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
15V317000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 27, 2015
1,529 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
The remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Keystone RV CompanyManufacturer number 15-225View on NHTSA.gov
14V699000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Nov 4, 2014
507 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Laredo trailers manufactured July 7, 2014, to October 14, 2014. In the affected vehicles, a circuit breaker may rub against the propane cylinder.
The risk: If the circuit breaker rubs against the propane cylinder, an electrical short may result, increasing the risk of a fire.
The remedy: Keystone has notified owners, and dealers will relocate the breaker away from the propane cylinder, free of charge. The recall began on November 10, 2014. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 14-219.
Keystone RV CompanyManufacturer number 14-219View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jun 7, 2019

TL* THE CONTACT OWNS A 2015 KEYSTONE LAREDO. WHILE DRIVING OVER 60 MPH, THE RV BECAME VERY UNSTABLE AND SWAYED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO RIVER CITY RV (4545 W. BETHANY RD, NORTH LITTLE ROCK, AR), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

NHTSA ID
11218453
Incident
Apr 1, 2016
Mileage
100 mi
Filed Jan 18, 2017

CARBON MONOXIDE AND FIRE HAZARD. ON DECEMBER 4, 2016 WHILE CAMPING IN MESA, AZ WE ENCOUNTERED A HEAVY RAIN. AFTER TURNING ON THE FURNACE WE SMELLED SOMETHING OUT OF THE ORDINARY AND THE FURNACE WAS HARD TO IGNITE. FURNACE WAS SHUT DOWN AND AFTER EXTENSIVE INVESTIGATION IT WAS DISCOVERED THAT SMELL CAME FROM THE FURNACE COMBUSTION CHAMBER. IT WAS FOUND THAT A METAL VENT COVER THAT COMBINES INTAKE COMBUSTION AIR AND AN EXHAUST OPENING BELOW IT HAD LOUVERED HORIZONTAL OPENINGS POINTED UP, THAT ALLOWED RAINWATER AND OTHER WATER FLOWING DOWN THE SIDE OF THE TRAVEL TRAILER TO ENTER THE ENCLOSED COMBUSTION CHAMBER. INVESTIGATION OF THAT PROBLEM LED TO VARIOUS WEB-SITES WHERE OTHER PEOPLE HAD ENCOUNTERED SIMILAR PROBLEMS. THE WATER INFILTRATION INTO THE COMBUSTION CHAMBER PRESENTS A HAZARD TO THE OCCUPANTS OF THE TRAILER, IN THAT IT CAN SHORT OUT THE ELECTRONIC BOARD THAT RUNS THE FURNACE AND IT CORRODE THE CHAMBER AND CREATE HOLES IN THE CHAMBER THEREBY ALLOWING THE COMBUSTION FROM INSIDE THE COACH DEPRIVING THE OCCUPANTS OF OXYGEN. A SILENT KILLER! THE MANUFACTURER OF THE LAREDO MK240 WERE NOTIFIED BY HAS FAILED TO ACT OTHER THAN TO LET ME KNOW THAT I SHOULD TAKE TO TRAILER TO THE DEALER, (A 40 MILE TREK) AND THAN KEYSTONE WOULD DECIDE IF THEY WANTED TO 'PARTICIPATE IN THE REPAIR'. THE MANUFACTURER OF THE FURNACE MAY ALSO BE AWARE OF THE PROBLEM, SINCE THE PROBLEM HAS BEEN DISCUSSED ON WEB-SITES. THIS CONDITION ON MANY RV'S, AND TRAVEL TRAILERS PRESENTS A DANGER OF NOT ONLY A FIRE BUT ALSO OF POSSIBLE SUFFOCATION OF THE OCCUPANTS OF ANY AFFECTED RV'S AND TRAVEL TRAILERS. WEB LINKS AND PHOTOS ENCLOSED. HTTP://WWW.FORESTRIVERFORUMS.COM/FORUMS/F113/NEW-ATWOOD-FURNACES-AFMD-SERIES-79088.HTML HTTP://WWW.ARFC.ORG/RVS/KEYSTONE/LAREDO/RECALLS.ASPX *TR

NHTSA ID
10946198
Incident
Dec 4, 2016
Mileage
1,600 mi
Other / unspecified
Filed Jul 24, 2016

A 2015 TRAVEL TRAILER, KEYSTONE LAREDO 240MK PURCHASED IN AUGUST 2015 HAD THE FOLLOWING PROBLEM, CONSIDERED A SAFETY HAZARD: WHILE UNDERWAY WE HAD A FLAT TIRE. WHEN I ATTEMPTED TO CHANGE THE TIRE AND INSTALL THE SPARE TIRE, IT TURNED OUT THAT THE BOLT PATTERN DID NOT MATCH THE AXLE LUGS. IT WAS CLOSE BUT NOT QUITE. WE HAD TO MANAGE TO CRAWL TO A SAFER PLACE WHERE FROM HELP COULD BE SUMMONED. AN INEXPERIENCED OR OLDER DRIVER MAY MISTAKENLY HAVE THOUGHT THAT THE WHEEL WAS SECURELY ATTACHED TO THE AXLE AND DRIVEN OFF. THAT WOULD UNQUESTIONABLY HAVE RESULTED IN THE WHEEL SHEERING OFF THE LUGS AND A 'RUN-AWAY' WHEEL ON THE HIGHWAY, POSSIBLY CAUSING ALL KIND OF ACCIDENTS. THE MANUFACTURER, KEYSTONE OF GOSHEN, IN, HAVE BEEN NOTIFIED OF THE PROBLEM, BUT SO FAR 2 WEEKS LATER HAVE YET TO RESPOND. I STRONGLY SUSPECT THAT I AM NOT THE ONLY TRAVEL TRAILER WITH THAT PROBLEM, AND I THINK NHRSA SHOULD INVESTIGATE THIS MATTER ASAP, SOMEONE GETS HURT. THIS IS A SAFETY ISSUE! AND WE STILL DON'T HAVE A USEABLE SPARE TIRE/WHEEL.

NHTSA ID
10888049
Incident
Jul 8, 2016
Mileage
1,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

14-215

SUSPENSION

THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING, IT MAY ALLOW EXCESSIVE SUSPENSION MOVEMENT POSSIBLY CAUSING ABNORMAL WEAR OF THE SUSPENSION COMPONENTS OR TIRES. THE COMPONENT, AS INSTALLED AND NOT HAVING BEEN ADJUSTED, POSES NO SAFETY PROBLEM AND SHOULD BE INSPECTED FOR THE CONDITION AND REPLACED ALLOWING ADJUSTMENT IN THE FUTURE SHOULD IT BE REQUIRED.

14-215

EQUIPMENT

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.

14-215

EQUIPMENT

THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Laredo by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019010—
2018010—
2017020—
2016120—
2015Viewing330—
2014030—
2013330—
2012110—
2011270—
2010140—
2009340—
2008440—
2007420—
2006030—
2005310—
2004410—
2003010—
2002110—
2001210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.