RoadVitals

2013 Keystone Laredo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Nov 14, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2013 Keystone Laredo, most frequently naming the tires & wheels category. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
13V305000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Jul 10, 2013
239 units potentially affected
The defect: Keystone RV is recalling certain model year 2013-2014 Laredo Fifth Wheel vehicles, models 270SRL, 280SBH, 290SRE and 293SBH, manufactured March 6, 2013, through June 27, 2013. The battery box has inadequate support for the battery and the box may fall out of position during travel.
The risk: The battery box may fall out of position resulting in electrical shorts which may lead to a fire. Also, the battery box may fall from the vehicle creating a road hazard.
The remedy: Keystone RV will notify owners and will install a battery box mounting reinforcement kit, free of charge. The recall began on July 22, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's identification code for this recall is 13-194.
Keystone RV CompanyManufacturer number 13-194View on NHTSA.gov
13V155000

EQUIPMENT

Apr 23, 2013
6,561 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
The risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
The remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Keystone RV CompanyManufacturer number 13-193View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Nov 14, 2016

TL* THE CONTACT OWNS A 2013 KEYSTONE LAREDO EQUIPPED WITH SUTONG, TIRE LINE: SUPERCARGO, TIRE SIZE: ST 235/80R16 TIRES (N/A). THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL VIBRATING AND RUMBLING SOUND EMITTED FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE HAD BLOWN OUT. THE VEHICLE WAS NOT DIAGNOSED HOWEVER, THE CONTACT REPLACED THE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 500. THE DOT NUMBER AND VIN WERE UNAVAILABLE.

NHTSA ID
10925884
Incident
Oct 17, 2016
Tires & wheels
Filed Aug 1, 2015

I HAVE HAD THREE TIRES EXPLODE WHILE PULLING MY 2013 5TH WHEEL CAMPER. ONE TIRE FAILED IN MARCH OF 2015 AND I RECENTLY HAD TWO MORE FAIL JULY THE 3RD OF 2015. I HAD TO BUY NEW TIRES WHILE TRAVELING. THE TWO THAT FAILED IN JULY DID OVER $5,000.00 IN DAMAGE. I AM VERY MAINTENANCE MINDED AND THE TIRES WERE WHAT APPEARED TO BE IN GOOD CONDITION AND THE TIRE PRESSURE WAS CORRECT. THE TIRE MANUFACTURER SAYS NO TIRES NO CLAIMS. THEY DO NOT WANT ANY RECORD. HOW MANY PEOPLE KEEP A HOT, HUGE BALL OF WIRE WHEN THEY FAIL. THE COMPANY KNEW ABOUT MY LOSS THREE DAYS AFTERWARDS AND MADE EVERYTHING MY PROBLEM. THREE OUT OF FOUR TIRES SUGGEST A TIRE ISSUE AND THE COMPANY WILL NOT LISTEN. AFTER I COMPLAINED ENOUGH THEY SAID SEND IN THE GOOD TIRE AND THEY WILL LOOK AT IT. NO ONE EVEN INTERVIEWED ME TO SEE WHAT WENT ON. THEY DON'T WANT TO KNOW BECAUSE YOU GUYS MIGHT MAKE THEM PULL SOME TIRES. WHEN THESE TIRES BLOW AT 65 MPH THEY ARE DANGEROUS. ..UPDATED 10/27/15*BF

NHTSA ID
10745521
Incident
Mar 1, 2015
Mileage
5,000 mi
Tires & wheels
Filed Mar 18, 2015

TIRE BLOW OUT. I WAS PULLING MY CAMPER AT 60 MPH, JUST N OF THE FLA LINE ON 1-95. THE ROAD TEMPERATURE WAS MODERATE. I CHECKED TIRE PRESSURE BEFORE LEAVING SAVANNAH, 80 PSI. THE TIRE HAD APPROXIMATELY 4500 MILES ON IT, IT WAS NOT WORN AND WAS IN GOOD SHAPE. THE TIRE BURST WITH A LOUD NOISE AND IMMEDIATELY DEFLATED. I HAD TO CHANGE THE TIRE ON THE SHOULDER OF THE ROAD. WE REPLACED THE TIRE IN JAX FLA. THE TECHNICIAN EXAMINED THE TIRE AND SAID HE HAD NO CLUE WHY IT FAILED. I AM TIRED OF TRAILER TIRES BLOWING OUT. I HAVE HAD THREE TIRE FAILURES ON MY BOAT TRAILER/ CAMPER OVER THE LAST 5 YEARS AND IT IS DANGEROUS. IS THERE A SAFE TRAILER TIRE ON THE MARKET? I PLAN TO START REPORTING THESE FROM NOW ON. THE CAMPER MANUFACTURER NOR THE TIRE MANUFACTURER WILL EVEN LISTEN TO COMPLAINTS. I LEFT THE TIRE WITH DISCOUNT TIRE IN JAX. *TR

NHTSA ID
10695167
Incident
Mar 11, 2015
Mileage
4,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

12-184

EQUIPMENT

THIS ADVISORY 12-184 INVOLVES 2012-2013 LAREDO MODELS THAT MAY HAVE BEEN MANUFACTURED WITHOUT A RETURN AIR VENT FOR THE FURNACE.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Laredo by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019010—
2018010—
2017020—
2016120—
2015330—
2014030—
2013Viewing330—
2012110—
2011270—
2010140—
2009340—
2008440—
2007420—
2006030—
2005310—
2004410—
2003010—
2002110—
2001210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.