RoadVitals

2004 Keystone Laredo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jul 20, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2004 Keystone Laredo, most frequently naming the body & structure, other / unspecified and powertrain (other) categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure233.3%
  • Other / unspecified233.3%
  • Powertrain (other)116.7%
  • Suspension116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 20, 2010

TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 2500 HITCHED TO A 2004 KEYSTONE LAREDO 284BH TRAVEL TRAILER. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE SLIGHTLY COLLAPSED ON THE GROUND AND BOTH A FRAME BEAMS WERE EQUALLY BENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE A FRAME BEAM WAS POORLY DESIGNED WITH INEXPENSIVE MATERIALS. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS LESS THAN 10,000.

NHTSA ID
10344275
Incident
Jul 17, 2010
Mileage
10,000 mi
Body & structureOther / unspecifiedSuspension
Filed Dec 14, 2006

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH ON DRY ROAD CONDITIONS, THE FRONT PASSENGER TIRE EXPLODED WITHOUT WARNING AND WRAPPED ITSELF AROUND THE FRONT AXLE. THE TRAILER WAS PULLED OVER, AND WHEN CHANGING THE TIRE, IT WAS NOTICED THAT THE OTHER 3 TIRES ONLY WORE ON THE INSIDE TREAD. THE TIRE WAS CHANGED, AND THE TRAILER WAS TAKEN TO A TIRE DEALER, WHO REPLACED ALL 4 TIRES. THE TRAILER DEALER WAS CONTACTED THE FOLLOWING DAY, WHO EXPRESSED THAT THE TRAILER, ALONG WITH OTHER MODELS HAD PROBLEMS WITH THE AXLES. THE AXLE MANUFACTURER WAS CONTACTED, AND ADMITTED THAT SOME TRAILERS HAD THE INCORRECT AXLES INSTALLED ON THEM. THE TRAILER MANUFACTURER ALSO CONFIRMED THE AXLE PROBLEM. NEW AXLES WERE ORDERED, AND UPON INSTALLATION, IT WAS NOTICED THAT THE HUBS ON THE DRUMS WERE NOT PRESSED IN ALL THE WAY. THIS CAUSED THE HUBS TO LEAK GREASE ON THE BRAKE SHOES, WHICH CAUSED THE ELECTRIC BRAKES TO NOT WORK CORRECTLY. ALSO, THE SPRING BRACKETS ON THE NEW AXLES WERE NOT WELDED CORRECTLY, AND WERE 3/16 OF AN INCH OFF. ALSO, WHEN MOVING THE TRAILER TO INSTALL THE NEW AXLES, THE SERVICE DEALER NOTICED THE HITCH GOING UP, BUT THE TRAILER WAS NOT MOVING. UPON INSPECTION, IT WAS NOTICED THAT 2 WELDS FRACTURED WHERE THE HITCH WAS WELDED TO THE FRAME OF THE TRAILER. THE CONTACT EXPRESSED CONCERN THAT INCORRECT AXLES INSTALLED ON A TRAILER, AND A DEFECTIVE HITCH POSED A MAJOR RISK TO SAFETY. THIS WAS A 2003 KEYSTONE LAREDO, NOT 2004 MODEL.

NHTSA ID
10176163
Incident
Jul 8, 2006
Other / unspecified
Filed Dec 4, 2006

DT*: THE CONTACT STATED THE KING PIN BOX AREA WELDS BEGAN TO FAIL. THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER. THE FRAME MANUFACTURER AND THE TRAILER MANUFACTURER WERE NOTIFIED.

NHTSA ID
10175116
Incident
Aug 30, 2006
Powertrain (other)
Filed Nov 4, 2006

DEFECTIVE AXLES CAUSING SEVERE TIRE WEAR. I ALSO AM AWARE OF TWO OTHER LAREDO TRAILERS WITH THE SAME PROBLEM. ONE OF WHICH SUFFERED A TIRE FAILURE DUE TO THIS AXLE PROBLEM. *JB

NHTSA ID
10172621
Incident
Nov 3, 2006

Compare model years

Complaint and recall counts across every year of this model

Keystone Laredo by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019010—
2018010—
2017020—
2016120—
2015330—
2014030—
2013330—
2012110—
2011270—
2010140—
2009340—
2008440—
2007420—
2006030—
2005310—
2004Viewing410—
2003010—
2002110—
2001210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.