RoadVitals

2003 Keystone Springdale

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 30, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2003 Keystone Springdale, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
07V134000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 22, 2007
122,162 units potentially affected
The defect: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: THIS COULD RESULT IN A FIRE.
The remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
KEYSTONE RV COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed May 30, 2008

2003 - SPRINGDALE CAMPER WITH DOMETIC REFRIGERATOR - MODEL: 2652. REFRIGERATOR STOPPED WORKING @NOVEMBER 2007. SERVICE TECH SAID WHOLE REFRIGERATOR WOULD NEED TO BE REPLACED. DUE TO COST - REFRIG WAS NOT REPLACED. IN APRIL DISCUSSED WITH ANOTHER SERVICE TECH AND FOUND OUT ABOUT THE RECALL. CALLED THE DOMETIC CUSTOMER SERVICE 2X'S THE LAST TIME THE REP SAYS THEY MAILED NOTICE OF RECALL FEB 2008. TOOK VEHICLE IN AND RECALL REPAIR WAS PERFORMED BY SERVICE DEALER. DEALER NOW STATES THAT THE REPAIR WILL NOT CAUSE THE REFRIGERATOR TO WORK. THE COOLING SYSTEM NEEDS TO BE REPLACED DUE TO THE DAMAGE CAUSED BY THE LEAK (WHICH WAS THE RECALL). DOMETIC'S CUSTOMER SERVICE SAYS THAT SINCE THE REFRIGERATOR IS NO LONGER WORKING THEN IT IS OUT OF WARRANTY. CUSTOMER SERVICE AGENT SUGGEST I CALL NHTSA THERE IS NOTHING FURTHER SHE CAN DO. *TR

NHTSA ID
10229335
Incident
Nov 20, 2007
Other / unspecified
Filed Mar 16, 2007

TL*- THE CONTACT STATED THAT HER 2003 KEYSTONE SPRINGDALE BUMPER POOL TRAVEL TRAILERS DOMETIC REFRIGERATOR MODEL # RM2652, SERIAL # 32003447 HAD BEEN LEAKING COOLANT SINCE 9/15/2006, LAST DAY OF USE. THE DOMETIC REFRIGERATOR WAS LEAKING COOLANT, BUT THE SERIAL NUMBER WAS NOT INCLUDED IN THE RECALL. *AK UPDATE *4/23/07TR

NHTSA ID
10185303
Incident
Sep 15, 2006

Compare model years

Complaint and recall counts across every year of this model

Keystone Springdale by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024020—
2023000—
2022020—
2021210—
2020250—
2019230—
2018130—
2017030—
2016140—
2015130—
2014060—
2013250—
2012130—
2011240—
2010410—
2009020—
2008120—
2007130—
2006320—
2005430—
2004130—
2003Viewing220—
2002610—
2001520—
2000210—
1999320—
1998220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.