RoadVitals

2024 Keystone Springdale

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 9, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Keystone Springdale. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V521000

STRUCTURE:BODY

Jul 9, 2024
393 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2024 Springdale 245ML, Hideout 24L0F, Aspen Trail 260THLOFT, 360THLOFT, and Colorado 360THLOFT travel trailers. The metal sidewall may be incorrectly attached and come loose during transit.
The risk: Loose sidewalls that detach during transit can create a road hazard, increasing the risk of injury or crash.
The remedy: Dealers will install additional support, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact Keystone customer service at 1-574-535-2100. Keystone's number for this recall is 24-456.
Keystone RV CompanyManufacturer number 24-456View on NHTSA.gov
24V119000

STRUCTURE

Feb 19, 2024
1,978 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2024 Hideout 175BH, 177RD, 178RB, 179RB, 181BH, and 2024 Springdale 1700FQ, 1760 FQ, 1800BH, 1810BH, 1860SS, 2010BH travel trailers. The propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.
The risk: A detached propane cylinder can become a road hazard, increasing the risk of a crash.
The remedy: Dealers will replace the holder, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-451.
Keystone RV CompanyManufacturer number 24-451View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KSB-260417

This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.

24-448

EQUIPMENT:OTHER:LABELS; TIRES

Advisory 24-448 Springdale 1810BH Fed Tag Campaign. It has been determined the vehicles subject to this service campaign may have been manufactured with the incorrect information on the Federal Identification Tag. The tag indicates the tire size as ST255/75R15E at 80 PSI. The corrected tags are tire size ST225/75R15E at 80 PSI.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Springdale by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024Viewing020—
2023000—
2022020—
2021210—
2020250—
2019230—
2018130—
2017030—
2016140—
2015130—
2014060—
2013250—
2012130—
2011240—
2010410—
2009020—
2008120—
2007130—
2006320—
2005430—
2004130—
2003220—
2002610—
2001520—
2000210—
1999320—
1998220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.