RoadVitals

2001 Keystone Springdale

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Nov 4, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 22, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2001 Keystone Springdale, most frequently naming the other / unspecified and body & structure categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified480.0%
  • Body & structure120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V134000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 22, 2007
122,162 units potentially affected
The defect: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: THIS COULD RESULT IN A FIRE.
The remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
KEYSTONE RV COMPANYView on NHTSA.gov
03V463000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 12, 2003
3,641 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR KEYSTONE AT 574-535-2100.
KEYSTONE RV COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Nov 4, 2009
Fire reported

A FEW DAYS AGO I GOT A CALL FROM THE RV PARK WHERE MY UNIT IS PARKED, AND WAS TOLD MY UNIT HAS BURNT TO THE GROUND. AFTER DOING SOME RESEARCH I FOUND THE WEB SITE SHOWING VARIOUS RECALLS RELATING TO DOMETIC REFRIGERATORS. I COULD NOT LOCATE THE TAGS SHOWING THE MODEL AND SERIAL NUMBER TO SEE IF THIS FIRE COULD BE RELATED TO THE RECALLS. I CALLED THE KEYSTONE MANUFACTURE AND THEY VERIFIED MY UNIT SERIAL NUMBER FELL UNDER THE RECALL. THE FIRE CHIEF INVESTIGATING THE FIRE STATED THIS WAS A STANDARD RV FIRE ORIGINATING IN THE REFRIGERATOR AREA (REPORT WILL BE AVAILABLE IN A FEW DAYS). *TR

NHTSA ID
10290962
Incident
Nov 1, 2009
Other / unspecified
Filed Apr 25, 2008

TL*THE CONTACT OWNS A 2001 KEYSTONE SPRINGDALE (TAG ALONG). THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE EQUIPMENT IN APPROXIMATELY FEBRUARY OF 2008 WHILE THE VEHICLE WAS IN STORAGE. THE VEHICLE WAS TAKEN OUT OF STORAGE ON MARCH 3, 2008. THE CONTACT NOTICED THAT THE COOLANT UNIT RUPTURED AND CURRENTLY NEEDS TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY NO LONGER PERFORM THE RECALL REPAIR. RECALL NUMBER 07V134000. UPDATED 05/01/08.

NHTSA ID
10225680
Incident
Mar 3, 2008
Other / unspecified
Filed Mar 6, 2008

DOMETIC REFRIGERATOR YEAR 2001 SPRINGDALE RV MOD # RM 2652 SERIAL # 14200177," FAILED TO KEEP FOOD COOL WHILE WE WERE STAYING IN IT." THERE WAS A VERY FOUL ODOR. AFRAID TO USE THIS THING AGAIN ." WE WERE NEVER NOTIFIED BY DEALER WHERE WE PURCHASED RV (DANDY RV BIRMINGHAM AL OF A RECALL OR DANGER TO US. WE KNEW NOTHING ABOUT RECALL ON THIS THING TILL WE FOUND ARTICLE IN THE 2008 EQUUS HORSE MAGAZINE MARCH ISSUE. *TR

NHTSA ID
10220291
Incident
Dec 10, 2007
Other / unspecified
Filed Jan 12, 2007

DOMETIC REFRIGERATOR FAILURE: *JB

NHTSA ID
10178496
Incident
Oct 15, 2006
Body & structure
Filed Jul 10, 2002

IN FIFTH WHEEL SLOT THERE WAS SOME CRACKING DUE TO STRESS, CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.

NHTSA ID
8013639
Incident
Jun 2, 2002

Compare model years

Complaint and recall counts across every year of this model

Keystone Springdale by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024020—
2023000—
2022020—
2021210—
2020250—
2019230—
2018130—
2017030—
2016140—
2015130—
2014060—
2013250—
2012130—
2011240—
2010410—
2009020—
2008120—
2007130—
2006320—
2005430—
2004130—
2003220—
2002610—
2001Viewing520—
2000210—
1999320—
1998220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.