2020 Kia Sedona

Paint delaminating due to latent defects.

NHTSA ID

11736775

Incident

Dec 31, 1969

The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were bent. The mechanic inspected the tires and steering system, performed a safety inspection, and determined that the vehicle was unsafe to drive. The tires were replaced, and the wheels were repaired; however, the sliding doors were not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,245.

NHTSA ID

11711006

Incident

Jan 8, 2026

Mileage

65,245 mi

March 2024 just before hitting 100,000 miles I started having oil consumption issues. Current milage is 137,300 About 10,000 miles ago my check engine light came on. I took it to an auto parts store and it was reading bank 1 O2 sensor. I took it for an oil change and never scheduled for the sensor replacement due to life events. I took it in for another service About 5,000 miles ago. At around 2,000 miles after the service the motor started stalling and sounded horrible. I took it to the dealership and it was 4.5 quarts low on oil. Took it back at 1,200 miles after top off and it was 2.5 quarts low. Started the new motor process which wasn't covered on the extended warranty due to manufactur defect. It cost me 500.00. Before the new motor was in my van started getting me stranded places. Motor wouldn't turn over at all. Got it started went to auto parts store and it was reading 4 bad sensors in bank 1 and 2 (O2 and air intake on the motor). Finally got it to KIA for the new motor told them about they sensors they were supposed to check/replace them when they put the new crate motor in. Picked my van up 3 days ago. I asked when they called if the engine light was off. They called me back several hours later and said yes. Picked it up at 5 pm 3 days ago. By 8am the next morning the engine light was back on. It's scheduled for 9am Monday. The van has now gotten me stranded 2 times in 3 days. Auto parts store ran the computer and the same 4 sensors are still showing bad. Sensors are in bank 1 and 2. The report on the old motor showed cylinder 1 and 2 oil fouling on the spark plugs (replaced at 100,000 miles by dealer) and excessive oil leakage in cylinder 1 and 2 into the crank case due to carbon stuck piston rings. I was told before the motor replacement that the KIA cares warranty may not cover these sensors. Even though the sensors are going out because they are gunked up with 7 quarts of oil their motor used and they didn't go out until the issue started.

NHTSA ID

11708408

Incident

Dec 10, 2025

Check engine light came on all of a sudden. Smell of exhaust/gas coming from car. Took car to the dealership to get the cause of the check engine light coming on. Dealership said it came back 02 sensor bank 2 and exhaust gasket to header.

NHTSA ID

11701347

Incident

Nov 14, 2025

Problem: The Vehicle Slows down all of a sudden on the middle of the road from around 70 miles to 10 miles, then slowly drives at 15 or 20 miles speed. Safety Concern: On the Interstate Hwy, this has happened many time. Fortunately without any accidents. Very recently also this happened and I do not drive the vehicle out now, since it does not accelerate. Reason: The failure of the accelerator Pedal. Symptoms: The "Check Engine" light comes one and the Engine abruptly slows down. First time it occurred: I a year after the Vehicle was bought -- 15000 miles -- Company did a Warranty replacement after almost a month (Multiple Visits). Second time it occurred: After 4 years-- 50000 miles -- company did a Warranty Replacement after a month (Multiple visits). Third time it is occurring: After 5 years -- 63000 miles -- Company claims it is no longer a warranty issue and also it is a different problem that is causing the same issue and charging me $5000 for repairs. Present Situation: The Vehicle is unusable and since it is the 3rd time this is happening, there is a serious issue with the Vehicle and I am worried about my/my families Safety. A replacement of the Vehicle with the fully tested one (With no such safety issues)and with guarantee that the Company/Its dealers will service the vehicle without delay will be helpful. Available details: All the correspondence from the first time this issue happened (complete correspondence with the company of my safety and replacement of the vehicle) is available. Also my Service records with the Dealerships and the warranty issues are also available. The False charges by the dealers is also available. The recent visit to another authorized Car shop and their report that this issue is the same old Accelerator pedal issue is also available.

NHTSA ID

11685963

Incident

May 11, 2025

The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.

NHTSA ID

11676231

Incident

Jul 25, 2025

Mileage

77,000 mi

The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.

NHTSA ID

11663173

Incident

Feb 25, 2025

Sliding door trys to continue to open when already open all the way, it try’s to open too far, jams and clicks, then beeps.

NHTSA ID

11662106

Incident

Jan 1, 2025

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.