2021 Kia Sedona

the drivers side passenger sliding door will not latch or close properly. The door started opening while driving and would not close. Luckily i had no children in the car at the time. The safety of my CHILD or any passenger could have been at risk. Driving while a van door is OPENING. I am taking it to the dealer this morning. Have to figure out how to get it there since the door wont close. Has not been inspected yet. The door ajar started to go off and the door started opening.

NHTSA ID

11755181

Incident

Aug 5, 2026

For starters, my lights go out every six months on queue. Cannot find a reason why. My car sputters or shutters when accelerating. I heard other Kia models have recalls due to the same thing. I have had my car in the shop multiple times and no one can figure out why it is doing it. It feels like the belts are slipping or the transmission is slipping or something, but no one can find a legit reason as to why. This has been happening since I bought the car and it has never stopped with anything I have tried to do or I’ve had inspected.

NHTSA ID

11691853

Incident

Jun 30, 2024

The engine started knocking while I was on [XXX] between mile marker [XXX] and [XXX]. This area is under construction with no shoulders to access and pull over. A shutdown in this situation would surely cause a multi-car accident. There were no warning lamps. Car was towed to Ancira Kia in San Antonio. Here is the RO# [XXX] for reference. Also case number from Kia [XXX]. As there is no current Recall Kia refused to take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11683663

Incident

Aug 15, 2025

We purchased a brand-new 2021 Kia Sedona in 2021. Since January, we’ve been experiencing an intermittent but serious issue where the vehicle refuses to accelerate or shift beyond a certain point. This issue has put us in dangerous situations multiple times. One incident occurred while crossing a fast-moving, single-lane road—our vehicle would not accelerate to the appropriate speed, placing us at serious risk. On another occasion, while merging onto a highway, the car failed to accelerate, and we feared being rear-ended due to our inability to keep up with traffic. There are no warning lights or error messages to indicate a problem when this occurs. The only temporary solution has been to pull over, turn the car off, and restart it. After doing this, the vehicle functions normally for a few days, weeks, or even months before the issue reoccurs. We have taken the vehicle to our local Kia dealership, but they were unable to replicate the problem or identify any issues. We also brought it to a second Kia dealership with the same result—no diagnosis and no resolution. We are extremely concerned for our safety and would appreciate guidance on how to escalate this issue or pursue a resolution. I also have a video of an incident.

NHTSA ID

11667589

Incident

Jun 6, 2025

I was in a car wreck and my air bags did not deploy and my seat belt did not lock. The other vehicle involved in the car accident immediately deployed its airbags. I did not ask for an ambulance because I do not know if my insurance covers it so I went personally to the emergency room after the accident.

NHTSA ID

11662588

Incident

May 21, 2025

The first of four tire failures (all the same DOT Number) of the OEM tires that were on the 2021 Kia Sedona when purchased in April, 2021. The first tire belt broke when on an approximate 1000 mile drive and was replaced on an emergency basis on January 24, 2024 with 16,760 miles on the vehicle. The second tire belt broke on the trip home and was replaced on an emergency basis on March 8, 2024 with 18,927. After arriving home, the tires were inspected, found to have defective belts and were replaced with a warranty adjustment by Discount Tire in Oswego with 19,191 miles. Kumho has still not honored the warranty by sending checks for the first two defective tires. (Can't find receipt from warranty replacement by Discount Tires but will continue looking. Have many photos of defective tire if desired.)

NHTSA ID

11591931

Incident

Jan 23, 2024

The contact owns a 2021 Kia Sedona equipped with Kumho Tires, Tire Line: Crugen, Tire Size :235/65/R17, DOT Number: (N/A). The contact stated that while driving 80 MPH, there was an abnormal vibration coming from the tires. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of tread separation to the driver’s and passenger’s side rear tires. The tires were replaced. The tires were the original tires. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID

11537443

Incident

Aug 6, 2023

Vehicle is easily stolen, and is a safety risk for others. Kia's are getting stolen at an alarming rate and should be recalled! Not only are they getting stolen but they pose a major safety risk because the people stealing them are crashing them, running from police, etc. Damage to my own property as well as others (mine had mysterious damage but I have no idea who or what they hit). Something must be done!

NHTSA ID

11422400

Incident

Jun 26, 2021

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)