Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 3 NHTSA owner-reported complaints for the 2002 Mercedes-Benz 300, most frequently naming the body & structure, electrical and engine categories. 1 manufacturer communication is on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
DT: THE CONTACT STATED THE BATTERY RAN DOWN WITHOUT ANY CAUSE OR WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE REPAIRS WILL BE MADE UNDER WARRANTY.*AK
THE ENGINE STALLED WITHOUT WARNING, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. *JB
MY SON'S HAND WAS PULLED INTO THE SPACE BETWEEN THE DOOR AND THE WINDOW, WHEN THE WINDOW WAS LOWERED BY THE DRIVER. THE BOY WAS PROPERLY SEATED AND BELTED, AND RESTING HIS RIGHT ARM ON THE DOOR SEAL NEXT TO THE WINDOW. THE DRIVER, MY WIFE, LOWERED THE WINDOW AT HIS REQUEST, AS THE WINDOW STARTED DOWN, HIS ARM WAS PULLED INTO THE GAP BETWEEN THE WINDOW AND THE CAR DOOR. THIS CAUSED PAIN AND SUFFERING, HE WAS ABLE TO PULL HIS HAND OUT OF THE SPACE BEFORE FURTHER INJURED OCCURRED. THE DESIGN OF THAT WINDOW/DOOR INTERFACE IS FLAWED , AS THERE IS SPACE ENOUGH FOR A CHILD'S HAND TO BE PULLED INTO THE GAP, CAUSING INJURY. SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****740913
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
MERCEDES: AIRBAG DURABILITY AND RELIABILITY. AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. WITH 164, 216 221, 251 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET FIVE TIMES. WITH MODES 202, 210 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET THREE TIMES. EARLIER MODELS WOULD HAVE TO HAVE THEIR AIRBAG CONTROL UNIT AND TRIGGERED RESTRAIN COMPONENTS CHANGED ONLY AFTER AN ACCIDENT. NO MODELS OR MODEL YEARS LISTED. *PE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.