2010 Toyota Tundra

My understanding is that my vehicle went in for the frame issue. However on both the driver and passenger sides the frame is literally disintegrating. The metal is falling apart in solid chunks, not flakes actual chunks ⅜" x 2" x 3"! This is taking place in the exact same locations on each side. Just aft of the front suspension cross frame and in front of the transmission/transfer case cross support.

NHTSA ID

11746857

Incident

Jun 26, 2026

Odometer Fraud. The contact purchased a 2010 Toyota Tundra. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 100,000 and at the time of registration, it was discovered that the mileage was 250,000.

NHTSA ID

11672503

Incident

Jul 10, 2025

Mileage

250,000 mi

I am writing to formally bring to your attention a troubling situation I have encountered regarding the purchase of a vehicle that I believe constitutes fraud. On [XXX], I, [XXX] , purchased a 2010 Toyota Tundra from Beaverton Car Company in Beaverton, Oregon. I agreed to a high-interest loan, expecting to refinance the vehicle shortly thereafter. However, upon attempting to trade the vehicle on September 13, 2024, I learned that the outstanding loan balance exceeded the truck's value due to an illegal odometer rollback. The dealer informed me that the odometer had been rolled back prior to the auction from which they acquired the vehicle; at the time of sale, it displayed 81,000 miles but had actually accrued 268,000 miles. Despite signing the CARFAX indicating a “potential odometer rollback,” I was misled regarding the vehicle’s actual mileage. This significant discrepancy has caused financial distress and I believe it breaches legal statutes regarding odometer accuracy. Given the dealership’s dishonesty and the impact on my financing arrangements, I am seeking a full refund for the vehicle. I appreciate your attention to this matter and look forward to your guidance on how to proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11672458

Incident

Feb 1, 2024

Took my 2010 Tundra in for service at a local repair shop and was told that my frame has severe rust on the frame and is in poor condition. I am worried about the safety of this vehicle for me and my family. I am the only owner of the truck and purchased it brand new. What can be done? Thank you

NHTSA ID

11671839

Incident

Jul 1, 2025

Rusting frame on the vehicle leading to potential cracks and creating safety concerns. Truck has low miles and been well maintained.This is my second Toyota truck with a rusted frame. No help or support from Toyota on my concerns with the 2010 Tundra.

NHTSA ID

11645705

Incident

Feb 21, 2025

Gas Pump: Over the last few months, the vehicle has stalled twice, with the engine not functioning. Upon turning the ignition switch, the starter engages and the engine cranks, but it does not sustain operation. In both cases, the vehicle was able to start and run only after numerous attempts, exceeding 10 to 15, while consistently pressing the gas pedal.

NHTSA ID

11634726

Incident

Jan 2, 2025

The contact owns a 2010 Toyota Tundra. The contact stated while the vehicle was in for inspection, the mechanic discovered corrosion present on the subframe of the vehicle. The contact stated that along with corrosion, the subframe was cracked and had several holes. The cause of the damage was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The contact was informed that the vehicle was not eligible for the manufacturer's Extended Warranty coverage for the failure. The failure mileage was 82,000.

NHTSA ID

11589934

Incident

May 21, 2024

Mileage

82,000 mi

My 2010 Toyota Tundra is like new and only has 56,000 miles on it. I ordered new tires and when I brought it to have the tires installed I was told me the frame was rusted through and they couldn’t lift it off the ground. They were concerned with me driving it and suggested that I bring it to my Toyota dealership and see what they could do. The dealership said there was nothing they could do because there was no recall on my vehicle. I asked if they could look at it to see it was safe to drive, and was told there would be a $167 to just look a my vehicle. I called Toyota Customer Service (800-331-4331) to complain and opened case# 23122000824. I called a frame shop to make an appointment to have it looked at and was told that they get lots of Tundra’s in with rotted frames. Apparently Toyota is ignoring this problem. They had an issue with rusted frames on the Toyota Tacoma and they issued a recall.

NHTSA ID

11561391

Incident

Dec 20, 2023

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.