Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ON 26 SEPTEMBER 2011 SAID VEHICLE HAD TO HAVE ALL BRAKE LINES AND OTHER BRAKE PARTS REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 71,012 WELL MAINTAINED MILES AT A COST OF $1300.00 PLUS. ON 30 DECEMBER 2014 SAID VEHICLE HAD TO HAVE ALL FUEL LINES AND FUEL FILLER TUBE REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 90,790 WELL MAINTAINED MILES AT A COST OF $1800.OO PLUS. *JS
HI THIS IS THE SECOND SET OF THE FUEL INJECTOR ON THIS DIESEL ENGINE,I TALK TO THE DIFFERENT MECHANIC ON DEALERS AN PRIVET SHOPS AND ASK WHAT IS THIS PROBLEM AND SAY IS BECAUSE THE FUEL,THE USED,HOW YOU DRIVE,ETC BUT NO BODY SAY WHAT IS THE REASON, MY PROBLEM IS THIS INJECTOR SET IS NOT LIKE REPLACE LIKE A SET THE SPARK PLUGS ON GAS ENGINE IS MUCH MONEY $5600, AND I NOT THE ONLY PERSON, I CHECK ONLINE MANY TRUCKS OF THIS GET THIS PROBLEMS, PLEASE HELP AS, THE COMPANY MAKE THIS TRUCK WHIT THIS PROBLEMS AND PEOPLE LIKE ME USED FOR WORK AND IS NOT FEAR. *JS
I HAD JUST DRIVEN 15 MILES TO ON THE EXPRESSWAY, I STOPPED AT A STORE FOR A COUPLE OF MINUTES. WHEN I WENT BACK TO THE TRUCK, I DIDN'T SEE THE FLUID UNDER IT, BUT GOT IN AND STARTED THE TRUCK. AT THAT TIME I WAS ACCELERATING SLOWLY TO PULL OUT OF A PARKING SPOT. ABOUT THAT TIME A PEDESTRIAN STEPPED OFF THE CURB IN FRONT OF ME. I HIT THE BREAK AND IT WENT TO THE FLOOR! I MISSED THE PEDESTRIAN AND COASTED TO THE END OF THE PARKING LOT WHERE I TRIED TO APPLY THE EMERGENCY BREAK, THAT ALSO FAILED! A CONCRETE CURB ALLOWED ME TO STOP THE VEHICLE WITHOUT INCIDENT. I HAD THE VEHICLE TOWED TO 2 GARAGES BEFORE I COULD FIND ONE TO REPAIR IT AT A COST OF JUST UNDER $900.00. *TR
CORRODED FUEL AND BRAKE LINES RESULTING IN PERFORATION OF METAL LINES AND FUEL AND BRAKE FLUID LEAKS. *TR
FUEL LINES RUSTED OUT. BRAKE LINES RUSTED OUT EARLIER. TAILGATE, WHEEL WHEELS,CAB, ETC ALL RUSTED THRO. WHEELS HUBS SO RUSTED, THEY HAD TO BE CUT OUT WITH A TOUCH. IT'S SO RUSTED OUT, I FEEL IT'S ALMOST UNSAFE. FUEL LINES SO RUSTED OUT, THEY WERE DRIPPING GAS. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. FIVE YEARS PRIOR TO THIS FAILURE, THE CONTACT HAD THE FUEL INJECTORS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE CURRENT MILEAGE WAS APPROXIMATELY 173,000.
INJECTORS WENT OUT AT 199,727 MILES. DEALER REPLACED WITH SAME TYPE INJECTORS, NOT AN UPGRADE TO THE FAULTY ONES GM INSTALLED, SO, NOW THERE IS NO WARRANTY ON THESE AND I WILL BE OUT $4,000 DOWN THE ROAD. *TR
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE ENGINE RAN ROUGH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION AND THE MECHANIC DETERMINED THE FUEL INJECTORS WERE BLOCKED. THE INJECTORS WERE CHANGED; HOWEVER, THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE INJECTORS WERE CLEANED. AGAIN, THE PROBLEM WAS APPARENT AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. DURING THE LAST INSPECTION, THE MECHANIC DETERMINED THE FUEL LINES WERE CORRODED DUE TO ROAD SALT CORROSION. THE FUEL LINES WERE REPLACED AND THE PROBLEM WAS CORRECTED.
WHEN TAKEN FOR INSPECTION, THE DEALER INFORMED THE CONSUMER THAT THE VEHICLE NEEDED NEW BRAKES AND ROTORS. THE ROTORS WERE SLIGHTLY PULLING AWAY FROM THE WHEEL. CONSUMER NEVER HAD ANY SIGNS OF A SAFETY DEFECT PRIOR TO THIS. THE CAUSE WAS UNDETERMINED.*AK THE CONSUMER STATED WHEN HE PLACED THE VEHICLE IN PARK AND TURNED OFF THE ENGINE, THE AUTOMATIC DOORS LOCKS FAILED. WHEN THE CONSUMER ATTEMPTED TO GAIN SPEED, THE VEHICLE STALLED, THE DEALER STATED THE INJECTOR WAS BAD. *JB
DT: CONSUMER STATES: THE FUEL RETURN LINES AND FUEL RAILS WHEN THEY COME APART THE DIESEL AND OIL MIX TOGETHER AND SHOOTS OUT AND COATS THE REAR WINDSHIELD. ALSO, COATS THE SIDES OF THE TRUCK AND ALL OVER THE TAILGATE IN VERY LARGE AMOUNTS. THIS WAS 3RD TIME THAT TOOK THE VEHICLE TO DEALER AND HAD IT FIXED.*AK
ON OCT 13, 2004 MY 2002 CHEVY TRUCK, 2500HD 4WD CREW CAB, WAS STRUCK HEAD ON BY ANOTHER VEHICLE AND A FIRE WAS STARTED UNDER THE HOOD ON THE DRIVERS SIDE. THIS FIRE WAS EXTINGUISHED SEVERAL TIMES BY SMALL EXTINGUISHERS BUT KEPT COMING BACK UNTIL THERE WAS NO EXTINGUISHER LEFT. THE RESULT WAS THE TOTAL DISTRUCTION OF THIS VEHICLE. MY FAMILY AND I AND A FRIEND (4) WERE IN THIS VEHICLE AND FORTUNATELY GOT OUT PRIOR TO THE TRUCK BEING TOTALLY ENGULFED BY FIRE. WE RECOGNIZE THAT IF ANYONE OF USE WERE PINNED IN THIS VEHICLE MORE THAN WE WERE, WE WOULD NOT BE HERE TODAY. THE TRUCK WAS TOTALLY BURNED UP IN 5-10 MINUTES BEFORE THE FIRE DEPARTMENT ARRIVED. WE ARE CONCERNED THAT THERE IS NO SAFETY MECHANISM TO SHUT DOWN THE FUEL PUMP AFTER A HEAD-ON COLLISION LIKE THIS ONE. EVERYONE I TALKED TO TOLD ME NOTHING COULD BE DONE BECAUSE YOU WERE NOT SERIOUSLY BURNED. OUR INJURIES WERE MINER COMPARED TO WHAT THEY COULD HAVE BEEN IF I COULD NOT HAVE GOTTEN OUT. I WANT TO PROPOSE A SENSOR BE ADDED TO RECOGNIZE AIRBAG DEPLOYMENT AND THEN SHUTDOWN POWER OR FUEL. THIS WILL SAVE LIVES FOR ANYONE LESS FORTUNATE THAN MY FAMILY. DOES A LIFE NEED TO BE GIVEN BEFORE CHANGE IS MADE? IF I CAN HELP MAKER THIS VEHICLE SAFER, I WILL HAVE FELT I HAVE BEEN HEARD. THE FAILURE WAS THAT THE FUEL PUMP KEPT RUNNING AFTER THE COLLISION AND SHOULD HAVE HAD A WAY TO SHUT IT DOWN AUTOMATICALLY. *NM
2002 SIVERADO 2500HD 6 LITER ENGINE QUITS. FUEL PUMP FAILED WITH ONLY 27400 MILES ON THE VEHICLE.*AK
THE TRUCK HAS A FUEL LEAK THAT CAUSED THE OIL PRESSURE TO GO DOWN. THERE'S A RECALL FOR THE CNG FUEL LEAKAGE 03V435000 BUT THE VIN NUMBER IS OUTSIDE THE REMEDY SCOPE. *NM
MANY OF THE PROBLEMS TOOK SEVERAL TIMES IN THE SHOP TO FIX. THE CASTROPHIC FAILURES IN THE ENGINE & TRANSMISSION HAVE NEVER BEEN FIXED. THE TRUCK HAS LUNGING, DEAD SPOTS & SURGES & THE TRANSMISSION CLUNKS (SHIFTS HARD, JERKY) THE AUTO MAY OR MAY NOT ACCELERATE ON DEMAND & WILL LATER ACCELERATE WHEN YOU NEED TO APPLY THE BRAKES.
CONSUMER HAD AN EIGHT CYLINDER VEHICLE THAT OPERATED AS IF IT WAS 4 CYLINDERS. VEHICLE SHOOK/HESITATED AND LOST POWER. CONSUMER TRIED TO ACCELERATE ON THE HIGHWAY BUT VEHICLE HAD NO POWER. VEHICLE HAD BEEN IN THE REPAIR SHOP 5 TIMES FOR THE SAME PROBLEM, AND IT KEPT HAPPENING. CONSUMER WAS TOLD BY MECHANIC THAT IT WAS THE FUEL INJECTION SYSTEM, BUT MECHANIC COULD NOT RESOLVE THE PROBLEM.*AK
CHECK ENGINE LIGHT COMES ON WHEN FUEL TANK IS MORE THAN HALF FULL. *LA
2002 CHEVY DURAMAX DIESEL WITH ALLISON TRANSMISSION ENGINE SURGING, LUNGING & DEAD SPOTS WHEN YOU TRY TO ACCELERATE OR BRAKE. TRANSMISSION CLUNKS & ALSO JERKS THE VEHICLE. DANGEROUS IN PARKING AREAS & WHEN TRYING TO ACCELERATE ONTO INCOMING TRAFFIC WHERE IS OFTEN HAS DAILY CATASTROPHIC FAILURE. *LA
2002 CHEVROLET 2500HD DURAMAX FUEL INJECTOR FAILURE. SEEMS TO BE ASSOCIATED WITH LEAKING AT 'TEST PORT' ON INJECTORS. APPEARS TO BE A GLOBAL PROBLEM WITH THIS ENGINE. OCCURS AT AROUND 50-70,000 MILES. CHEVROLET WILL NOT ANSWER AS TO WHETHER THEY PLAN A RECALL OR NOT. WHEN THE INJECTORS LEAK, THE DIESEL FUEL ENTERS THE ENGINE BLOCK, CAUSING LOSS OF OIL PRESSURE, LOSS OF FUEL MILEAGE, OIL LEAKS, LOSS OF POWER, AND SIGNIFICANT AMOUNTS OF DIESEL FUEL LEAKAGE. CHEVROLET HAS THESE PARTS BACK ORDERED AS A RESULT OF THE MAGNITUDE OF THE PROBLEM.
FUEL WAS NOT FLOWING FREELY THROUGH THE FUEL LINES TO THE ENGINE. THIS IS CAUSING VEHICLE TO FUNCTION POORLY. DEALERSHIP REPLACED THE DISTRIBUTOR AND THE FUEL TANK, BUT THE CAUSE OF THE BLOCKAGE WAS UNDETERMINED.*AK
WHILE DRIVING ON TWO SEPARATE OCCASIONS THE VEHICLES FUEL INJECTORS FAILED AND CAUSED A DRASTIC LOSS OF POWER. THE FIRST FAILURE WAS AT 36,500 MILES AND THE SECOND FAILURE WAS AT 39,700 MILES. *NLM
THE FUEL INJECTOR LEAKED DIESEL GAS ONTO THE ENGINE. *JB
THE FUEL GAUGE DID NOT WORK. THE DEALER INSPECTED THE VEHICLE, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
I HAD TWO INSIDE DOOR PANEL REPLACED ALREADY. THESE TWO THINGS WERE FIXED FROM THE ENGINE COMPARTMENT, IT GETS WORSE WHEN IT IS COLDER. FUEL GAUGE IS INACCURATE AND JUMPS AROUND WHEN TRUCK IS NOT IN A MOVING GEAR. I AM VERY UPSET ABOUT THE LAST TWO, BECAUSE CHEVY SAYS THE TRUCK IS WORKING WITHIN "NORMAL CHEVY PARAMETER". I HAVE ASKED MANY MECHANICS AND THEY SAY EITHER ONE SHOULD BE HAPPENING. THE DATE BELOW IS AN APPROXIMATE TIME THE LAST TWO STARTED. I ALSO HAVE HAD IT IN TWICE FOR BOTH OF THESE PROBLEMS. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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