Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INTERIOR DASHBOARD LIGHT FAILED AND THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER. THE CONTACT CALLED THE DEALER REGARDING THE DASHBOARD LIGHT FAILURE AND THE DEALER ADVISED THAT THE MODULE THAT CONTROLLED THE LIGHTING NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE MODULE REPLACED. THE FAILURE MILEAGE WAS 118,000.
HIGH BEAM HEADLIGHT WENT OUT WHILE DRIVING AT NIGHT AND I AM UNABLE TO USE DUE TO WIRES MELTING OFF ON DIMMER SWITCH ON STEERING COLUMN. *JB
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ABS BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO THE STATE THE CONTACT RESIDES. *AK THE HEADLAMP BULB WAS REPLACED. UPDATED 01/04/06. *JB
WHILE DRIVING ON A RURAL ROAD AT NIGHT, THE HEADLIGHTS ON MY PICKUP TRUCK WENT OUT. BECAUSE OF GROUND FOG, I WAS UNABLE TO USE HIGH BEAMS AND RESORTED TO FOG LIGHTS UNTIL I REACHED MY DESTINATION. THIS PROBLEM THEN OCCURRED PERIODICALLY WHEN I DROVE AT NITE. THE HEADLIGHTS WOULD SHUT OFF. EVENTUALLY I WAS ABLE TO DETERMINE THAT WHEN I RAISED AND LOWERED THE TILT WHEEL, THE HEADLIGHTS WOULD SHUT OFF AND TURN ON. AT CERTAIN POINTS IN THE TILT WHEEL RANGE OF MOTION, THE HEADLIGHTS WOULD SHUTOFF AND STAY OFF UNTIL I RAISED OR LOWERED THE STEERING WHEEL SLIGHTLY. I WAS NOT TRAVELING AT A HIGH RATE OF SPEED THE FIRST TIME THIS PROBLEM APPEARED BUT I HAD JUST EXITED THE INTERSTATE. I ALSO WAS THANKFULL THAT MY WIFE HAD NOT BEEN DRIVING BECAUSE SHE MAY HAVE REACTED DIFFERENTLY AND A VEHICLE CRASH MAY HAVE BEEN THE RESULT. SINCE THE VEHICLE, A 2002 CHEVY SILVERADO LT 1500 4WD, WAS OUT OF WARRANTY, I TOOK THE VEHICLE TO A NEIGHBORHOOD AUTO REPAIR SHOP WHERE I HAVE DONE BUSINESS BEFORE. THE MECHANIC EVENTUALLY REMOVED THE "TURN SIGNAL/MULTIFUNCTION LEVER". AT A POINT WHERE THE WIRING HARNESS PLUGS INTO THE SWITCH HE AND I BOTH OBSERVED SEVERAL BURNED WIRES AS WELL AS THE INSULATION THAT APPEARED TO HAVE BEENED BURNED OFF. A NEW MULTI FUNCTION SWITCH WAS ORDERED AND INSTALLED. EVERYTHING SEEMS TO WORKED FINE NOW. FORTUNATELY NO FIRE OCCURRED AND THERE WAS NO CRASH OR INJURY. I HAVE THE OLD PART AND WILL RETAIN IT. I CONTACTED GENERAL MOTORS CUSTOMER ASSISTANCE AND REPORTED THE INCIDENT AND RECEIVED A SERVICE REQUEST CASE FILE NUMBER OF 1-372503129. THE PERSON I SPOKE WITH ADVISED ME THAT THERE HAD BEEN NO RECALL OR SERVICE BULLETIN CONCERNING THAT PROBLEM.
WHILE DRIVING HEADLIGHTS GO OUT INADVERTENTLY. CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER, AND THEY REPROGRAMMED THE COMPUTER, BUT THE LIGHTS STILL GO OUT. *AK THE LIGHTS WENT OUT COMPLETLY BOTH HEADLIGHTS AND DASH. HEADLIGHTS ONLY WORKED WHEN THE CONSUMER HELD THE DIMMER SWITCH WHILE DRIVING. *TC
DAYTIME RUNNING LIGHTS BURN OUT ALL THE TIME, AND I HAVE BEEN DOING A SURVEY ON OTHER LIKE TRUCKS, CHEV 2002 ,2003, AND 2004, FOR EVERY (10) I CHECK (7) HAVE A LIGHT OUT ON ONE SIDE OR THE OTHER UP FRONT UNDER THE HEADLIGHTS . *AK
SAFETY ISSUE. THE DAY TIME RUNNING LIGHTS ON FULL SIZE GM TRUCKS BURN OUT FREQUENTLY. I REPLACE AT LEAST ONE BULB PER MONTH ON MY 2002 CHEVERLOT SILVERADO PICK UP TRUCK. THIS ISSUE IS EVIDENT BY THE NUMBER OF GM TRUCKS YOU SEE ON THE ROAD WITH AT LEAST ONE BULB BURNED OUT. I PERSONALLY KNOW PEOPLE THAT HAVE GIVEN UP ON REPLACING THESE BULBS AND ARE DRIVING WITH OUT THE DAY TIME RUNNING LIGHT. I HAVE FILED A COMLAINT WITH GM (FILE NUMBER 1-211800556). DEALER SAYS THAT THE VEHICLES THAT THEY HAVE DONE DIAGNOSTIC CHECKS ON SHOW NO PROBLEMS. THE DEALER ALSO SAYS ALL THEY CAN DO IS REPLACE THE BULBS (AT A COST IF YOU ARE OUT OF WARRANTY). *AK
WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS. *LA
HEADLIGHT FAILURE.*AK
CONSUMER STATES WHILE TRYING TO USE THE HIGH BEAMS, THE HEADLIGHTS WITH OUT WARNING WILL CROSS PATHS LEFT LIGHT WITH REAR TO RIGHT AND LEFT TO RIGHT RESULTING IN LIMITED LIGHT TO THE SIDE OF THE ROAD.*JB *YD
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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