RoadVitals

2002 Chevrolet Silverado Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Sep 24, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 710 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

The 25 most recent of 29, in the owner's own words

BrakesSuspension
Filed Sep 24, 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10776455
Incident
Sep 7, 2015
Mileage
90,000 mi
Suspension
Filed Dec 13, 2014

TRAVELING ON A GRAVEL ROAD @ ABOUT 45 MPH. OTHER THAN BEING GRAVEL, THE ROAD IS VERY SMOOTH. HEARD A LOUD BANG AND FELT IT IN THE VEHICLE AND IN THE STEERING WHEEL. FOUND DRIVER'S SIDE REAR LEAF SPRING REAR MOUNTING SHACKLE HAD BROKEN ALLOWING LEAF SPRING TO SLAM AGAINST THE BOTTOM OF THE BED, PUTTING AN UPWARD DENT IN IT. REPAIR MECHANIC COMMENTED THE VEHICLE IS RUSTED FAR MORE THAN NORMAL. RAILS UNDER DOORS HAVE LARGE 3 INCH HOLES. REAR BUMPER IS RUSTED THROUGH, THE REAR TAILGATE HAS HOLES IN IT. VEHICLE ONLY DRIVEN TO WORK (2 MILES WHICH ARE GRAVEL) AND HAS VERY LOW MILES. NO ONE ELSE EXCEPT SILVERADO OWNERS ARE EXPERIENCING THIS ISSUE. VERY LIKELY INFERIOR DESIGN OR MATERIALS OR BOTH. *TR

NHTSA ID
10664037
Incident
Oct 24, 2014
Mileage
105,731 mi
BrakesSuspension
Filed Aug 1, 2012

SLOWING DOWN TO PARK, PUSHED BRAKES, PEDAL WENT TO THE FLOOR. BARELY STOPPED BEFORE PINNING SOMEONE BETWEEN MY VEHICLE AND ANOTHER TRUCK. REAR BRAKE LINE BURST BELOW DRIVER SEAT, BRAKE FLUID PUDDLE UNDER TRUCK. UPON INSPECTION, ALL 4 BRAKE LINES RUNNING ALONG THE FRAME TOTALLY RUSTED, ABOUT TO BURST. NEED TO REPLACE ALL LINES ON WHOLE TRUCK. ON THE FLATBED TOWTRUCK, NOTICED THE DRIVER REAR LEAF SPRING WHERE IT WRAPS AROUND THE BUSHING WAS MISSING THE TOP HALF. THIS IS WHERE FORCE IS TRANSMITTED FROM AXLE TO FRAME (BACK IS A HANGER / PIVOT). THE WHOLE REAR AXLE COULD HAVE TORN OFF. NOTICED WHERE IT HAD CRACKED AND HAD RUSTED 1/2 THROUGH BEFORE FALLING OFF, LIKELY SOMETIME RECENTLY. *TR

NHTSA ID
10468896
Incident
Jul 27, 2012
Mileage
146,000 mi
Suspension
Filed Mar 21, 2006

DT*: THE CONTACT STATED THERE IS A POPPING NOISE IN THE STEERING AND THE STEERING IS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN CONTACTED. THERE WAS A POPPING NOISE WHEN VEHICLE WAS MOVING. ALSO FELT EXCESSIVE PLAY IN STEERING WHEEL. DEALER DETERMINED THERE WAS NO PROBLEM. *AK

NHTSA ID
10153347
Incident
Oct 1, 2005
Mileage
68,000 mi
Body & structureBrakesElectrical+2 more
Filed Feb 1, 2006

2002 SILVERADO PARKING BRAKE DOES NOT HOLD, REAR AXLE SEALS WERE LEAKING. *TS ***NO ANSWER REQUIRED*** THE CONSUMER RECEIVED A RECALL REGARDING THE PARKING BRAKE AFTER SEVERAL ATTEMPTS OF TRYING TO GET IT REPAIRED. THE ABS LIGHT ILLUMINATED, THE DEALER REPLACED THE SPEED SENSOR. THE CD PLAYER FAILED. THE COMPLAINED ABOUT A RATTLE WHEN GOING OVER BUMPS. THE DEALER TIGHTENED THE SHOCKS. THE TAILGATE LATCH WAS REPLACED. *JB

NHTSA ID
10150810
Incident
Jun 29, 2004
BrakesSuspension
Filed Sep 7, 2005

THE ABS COMES ON AT LOW SPEED WHEN IT SHOULDN'T, RESULTING IN EXTENDING STOPPING DISTANCE. DEALER MISS DIAGNOSED THE PROBLEM AS THE LEFT FRONT HUB. REPLACING BOTH FRONT HUBS AND WHEEL SPEED SENSORS WHICH FIXED THE PROBLEM. *AK

NHTSA ID
10136663
Incident
Jun 1, 2005
Mileage
40,200 mi
Suspension
Filed Aug 29, 2005

DT: A NOISE WAS COMING FROM THE DRIVER'S SIDE FRONT WHEEL AREA. THE CONSUMER NOTICED IT WHEN TURNING THE VEHICLE AT SLOW SPEEDS. WHEN THE CONSUMER TOOK IT TO THE DEALER THEY DID NOT HEAR THE NOISE, AND DID NOTHING TO SOLVE THE PROBLEM THE CONSUMER WAS UNSURE OF THE EXACT PROBLEM. IT FIRST STARTED OCCURRING ON 7-14-05. *AK

NHTSA ID
10134673
Incident
Jul 14, 2005
Mileage
45,034 mi
Suspension
Filed Aug 25, 2005
Crash reported

DT: THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. CONTACT'S VEHICLE HIT A WALL AT A DEPARTMENT STORE LAST NIGHT BECAUSE SHE COULD NOT STOP THE VEHICLE. THE CONTACT STATED SHE HAD NO PREVIOUS PROBLEMS WITH THE VEHICLE. COULD NOT PRESS DOWN ON THE BRAKE PEDAL. THERE WERE NO WARNING LIGHTS OR WARNING SIGNS TO LET THE CONSUMER KNOW THERE WAS A PROBLEM WITHIN THE BRAKES. THE SERVICE DEALER REPLACED R&R LEFT FRONT HUB BEARING. *AK

NHTSA ID
10134231
Incident
Aug 24, 2005
BrakesSuspension
Filed Jun 28, 2005

DT: AT LOW SPEEDS THE ABS KICKS IN AND THE VEHICLE IS HARD TO STOP. USUALLY OCCURS ABOUT 5-10 MPH. THIS PROBLEM OCCURS UNDER ALL WEATHER AND DRIVING CONDITIONS. IT DOESN'T MATTER IF THE VEHICLE IS TURNING OR GOING STRAIGHT. THE VEHICLE HAS 4 WHEEL ANTILOCK. THE OWNER HAS NOT CALLED THE DEALER YET. VEHICLE IS REGULARLY SERVICED BUT HAS NOT BEEN TESTED YET. NO WARNING LIGHT ILLUMINATED. A VIBRATION COULD BE FELT AND HEARD IN THE BRAKE PEDAL. *AK

NHTSA ID
10124942
Incident
May 10, 2005
Mileage
119,000 mi
SuspensionVisibility
Filed Jun 23, 2005

DEFECTIVE ELECTRIC WINDOW ON DRIVERS SIDE. WINDOW WILL NOT GO UP.

NHTSA ID
10126413
Incident
Jun 23, 2005
Mileage
63,106 mi
BrakesSuspension
Filed May 11, 2005

DT: THE ABS SYSTEM, THE BEARINGS WENT OUT ON BOTH SIDE IN THE FRONT ON BOTH TIRES. COULD HEAR POPPING ON BRAKES BEFORE THEY FAILED. THEY WENT OUT WHILE DRIVING. THE CONSUMER HAD BRAKES REPAIRED AND PAID OUT OF POCKET. THEY REPLACED BOTH SIDES OF BRAKES TODAY. *NM

NHTSA ID
10120683
Incident
Apr 1, 2005
Mileage
17,684 mi
Body & structureInterior & seatsSuspension
Filed Jan 14, 2005

COMPLAINT RECEIVED VIA E-MAIL. "WE HAVE A TRUCK WHICH WE BROUGHT BRAND NEW AND HAVE HAD IT BACK TO THE DEALER FOR VIBRATION EVER SINCE WE BOUGHT IT." THEY HAVE DONE NOTHING, BUT BALANCE AT THE TIRE. WE HAVE HAD BRAND NEW GOODYEAR TIRES PUT ON THE TRUCK, MOUNTED, BALANCED, ETC,. AND IT CONTINUED TO VIBRATE. THEY SAID THERE WAS NOTHING WRONG WITH IT, YET IT CONTINUED TO VIBRATE BETWEEN 40-50 MPH. WE RECENTLY FOUND A SERVICE BULLETIN ON THE TRUCK #3009. *AK THE PASSENGER DOOR LOCK WAS FALLING OFF, THE PASSENGER SIDE REAR DOOR WAS HARD TO SHUT AND THE DRIVER DOOR LOCK POPPED OUT. *SC

NHTSA ID
10097911
Incident
Oct 28, 2003
Suspension
Filed Jan 13, 2005
Crash reported

WHILE DRIVING 30 MPH, THE ABS SYSTEM ENGAGE. THE DRIVER APPLIED THE BRAKE PEDAL, AND THE VEHICLE FAILED TO STOP COMPLETELY. THIS CAUSED THE VEHICLE TO COLLIDED INTO A TREE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT SUSPENSION HUB NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM THE CONSUMER WAS TOLD THAT THE FAILURE OF THE FRONT HUBS ON HIS VEHICLE WAS A COMMON PROBLEM AND REQUIRES COMPLETE REPLACEMENT OF BOTH FRONT HUBS. *TC

NHTSA ID
10107393
Incident
Dec 26, 2004
Suspension
Filed Dec 1, 2004

2002 CHEVROLET EXT CAB TRUCK 4X4 WILL NOT GO DOWN THE ROAD STRAIGHT, TRUCK PULLS TO RIGHT WHEN STEERING WHEEL IS STRAIGHT,MANY ALIGNMENTS ,TIRE WEAR ON NEW TIRES DEALER SAYS THIS IS NORMAL.THIS IS A SAFTEY ISSUE.THIS STARTED IN JAN 03 NEVER DID THIS THE FIRST YEAR I HAD IT.ALSO ENGINE KNOCK, AND DRIVELINE CLUNK, ALL NORMAL DEALER SAYS.TRUCK HAS NEW STEERING BOX ,SHAFTS,MANY ALIGNMEMTS,GM SAYS THEY CANNOT INTERVINE AND TELL DEALER TO FIX MY TRUCK, NO OTHER DEALER GM WILL LOOK OR WORK ON MY TRUCK.*AK

NHTSA ID
10100885
Incident
Jan 10, 2003
Mileage
16,000 mi
Suspension
Filed Nov 3, 2004

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE STARTED TO PINION/SMOKED, AND LOST POWER. RPMS DROPPED FROM 60 TO 40 IN A MATTER OF SECONDS. THIS HAS HAPPENED TO THE CONSUMER A TOTAL OF THREE TIMES. THE LAST TIME THERE WAS ALMOST AN ACCIDENT.*AK

NHTSA ID
10099316
Incident
Sep 30, 2004
ElectricalExterior lightingSuspension
Filed Apr 20, 2004

WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS. *LA

NHTSA ID
10064849
Incident
Mar 17, 2004
Mileage
35,094 mi
BrakesSuspension
Filed Jan 21, 2004

WHILE TURNING CONSUMER LOST CONTROL OF STEERING. CONSUMER LATER FOUND OUT THAT THE WHEEL, HUB, BRAKELINE AND BRAKES WERE DISCONNECTED FROM THE VEHICLE. *AK

NHTSA ID
10055535
Incident
Jan 19, 2004
Mileage
29,000 mi
BrakesSuspension
Filed Dec 13, 2003

SOFT BRAKE PEDAL...GOES TO THE FLOOR. QUESTIONABLE BRAKE RESPONSE. ALSO "CLUNK" HEARD IN FRONT-END AND FELT THROUGH STEERING AROUND TURNS. BOTH SINCE NEW IN MARCH 2002. *AK

NHTSA ID
10049683
Incident
Mar 30, 2002
Mileage
1 mi
Suspension
Filed Jul 3, 2003

THE VEHICLE LEANED TO ONE SIDE. *AK *CB *NLM

NHTSA ID
10022627
Incident
Apr 24, 2003
Mileage
10,500 mi
Suspension
Filed Jun 4, 2003

CONSUMER WILL PROVIDE INFORMATION ON THIS REAR SUSPENSION PROBLEM , (AFTER MARKET PRODUCTS). *AK

NHTSA ID
10022322
Incident
Jun 4, 2003
Suspension
Filed Mar 19, 2003

THE LOWER BALL JOINT COLLAPSED, WHEN THE VEHICLE TURNED A CORNER. *JB

NHTSA ID
10012060
Incident
Mar 7, 2003
Mileage
19,675 mi
Suspension
Filed Mar 4, 2003

WHILE A LOUD NOISE COULD BE HEARD COMING FROM THE FRONT END. *NLM

NHTSA ID
10009724
Incident
Feb 28, 2003
Suspension
Filed Feb 11, 2003

CONSUMER TOOK THE VEHICLE IN FOR AN OIL CHANGE AND WAS INFORMED THE BEARINGS WERE WORN. *JG *JB

NHTSA ID
10006112
SteeringSuspension
Filed Jan 16, 2003

WHILE DRIVING VEHICLE WILL CONTINUOUSLY PULL TO THE RIGHT, MAKING IT VERY DIFFICULT TO STEER. THE DEALERSHIP HAS REPLACED THE STEERING GEAR AND DID SOME ALIGNMENT, BUT PROBLEM STILL OCCURS. PH THE VEHICLE HAS BEEN ALIGNED ON NUMEROUS OCCASIONS, AND HAVE NOT CORRECTED. THE FRONT TIRES WERE WEARING OUT UNEVENLY. SCC

NHTSA ID
10004048
Incident
Nov 16, 2001
Mileage
200 mi
Suspension
Filed Nov 22, 2002

WHILE DRIVING IF DRIVER RELEASES STEERING WHEEL FOR A SECOND VEHICLE WILL IMMEDIATELY PULL TO THE RIGHT INTO THE OTHER LANE. THE DEALERSHIP HAS SERVICE THE VEHICLE SEVERAL TIMES BUT CANNOT DIAGNOIS THE PROBLEM. CONSUMER IS AFRAID THAT THIS PROBLEM WILL CAUSE AN ACCIDENT. TS

NHTSA ID
8023204

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .