2002 Chevrolet Silverado Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chevrolet Silverado, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes35044.1%
- Engine627.8%
- Transmission465.8%
- Steering394.9%
- Body & structure364.5%
- Tires & wheels313.9%
- Airbags303.8%
- Suspension293.7%
- Electrical253.1%
- Driver assistance232.9%
- Fuel system232.9%
- Powertrain (other)212.6%
- Visibility192.4%
- Seat belts182.3%
- Interior & seats182.3%
- Exterior lighting101.3%
- Other / unspecified91.1%
- Heating & air conditioning50.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
RUSTY BRAKELINES
ABOUT 165,000 MILES BRAKE PEDAL STARTED TO PULSATE AT LOW SPEED WHEN STOPPING.STARTED OUT ONLY WHEN I WOULD BE TURNING LEFT,NOW DOES IT GOING STAIGHT,ABOUT 170,000 MILES NOW.HAD NEW CALIPER ON DRIVER SIDE,NEW HUB ASSEMBLIE AND SENSOR ON PASSENGER SIDE,BRAKE SYSTEM FLUSHED,STILL HAVE PROBLEMS WITH BRAKE PEDAL PULSATING,DOES NOT MATTER WHAT KIND OF ROAD I'M ON.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2009 AND TWICE IN 2010. SINCE THEN IT HAS HAPPENED A FEW TIMES PER YEAR AT RANDOM TIMES. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT. *JS
ENGINE STALLS OCCASIONALLY WHILE DRIVING, AND PUT ME IN A DANGEROUS SITUATION. FORTUNATELY I LIVE IN A SMALL TOWN HAS LITTLE FREEWAYS. ALSO THE DRIVER SIDE SEATBELT IS STUCK AND I CAN NOT PULL IT OUT. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE APPROACHING A STOP, THE CONTACT HEARD GRINDING METAL, WHICH SOUNDED AS IF THE GEAR WAS SLIPPING. THE VEHICLE WAS STILL ABLE TO BE DRIVEN, BUT MADE A CONTINUOUS WHINING SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A TRANSMISSION SHOP AND THE ENTIRE TRANSMISSION WILL NEED TO BE REBUILT. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 72,945.
WHILE DRIVING MY 02 SILVERADO Z71 (49900 MILES) ON THE FREEWAY AT 65/75 MPH, I NOTICED THAT THE TRUCK WAS SLOWING DOWN AND MY FOOT WAS STILL ON THE GAS PEDAL. THE TACHOMETER JUMPED TO 6000-7000 RPM AND I WAS GOING AT 30-40 MPH. MY TRUCK GOT TOWED TO A CHEVY DEALER AND COST ME 3600.00 TO INSTALL A NEW/REMAN TRANSMISSION. THE DEALER COULD NOT SPECIFY WHY THE TRANSMISSION FAILED.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED AT ANY SPEED THE STEERING WHEEL MADE A LOUD POPPING, VIBRATION AND CLICKING NOISE WHILE DRIVING THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE OR WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS GOING TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97000.
UPPER STEERING COLUMN INTERMEDIATE SHAFT CLUNKING NOISE WHEN TURNING OR ON BUMPY ROAD, HAVE TO REPLACE THIS PART AT MY COST. GM KNOWS ABOUT THIS COMMON DEFECT BUT THERE IS NO RECALL ON THIS PART EVEN THOUGH THEY MANUFACTURED 2 REPLACEMENT SHAFTS TO FIX THIS PROBLEM. I DON'T KNOW WHY THERE IS NO RECALL. SEEMS A STEERING ISSUE IS IMPORTANT. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
INSTRUMENT CLUSTER WENT COMPLETELY DEAD. *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
2002 CHEVROLET SILVERADO. CONSUMER WRITES REGARDING PROBLEM WITH TIRES *TGW THE CONSUMER STATED SHE PURCHASED FOUR COOPER TIRES ON JULY 6, 2006. WHEN THE VEHICLE HAD 60,893 MILES ON IT. 34,573 MILES LATER, THE FRONT PASSENGER TIRE TREAD STARTED COMING OUT IN CHUNKS. THE CONSUMER ONLY DISCOVERED THE PROBLEM AFTER HEARING A NOISE AGAINST THE TRUCK. THE SECOND FAILURE WAS ON AUGUST 8, 2010 WHEN THE PASSENGER REAR TIRE TREAD COMPLETELY SHREDDED OFF AND CAUSED DAMAGE TO THE TRUCK. THE CONSUMER STATED THE TIRES WERE DEFECTIVE AND IS REQUESTING REIMBURSEMENT. *JB
I PURCHASED NEW, A 2002 CHEVROLET 2500 HD CREW CAB 4X4 FROM ED MORSE SAWGRASS CHEVROLET. IN 2004, AFTER NOTICING SIGNS OF CRACKING ON THE SIDEWALLS AND AREA WHERE THE SIDEWALL MEETS THE TREADS ON ALL FOUR TIRES, I BROUGHT THE TRUCK TO MAROONE CHEVROLET SERVICE CENTER FOR INSPECTION. I EXPLAINED THAT I WAS CONCERNED THAT THE TIRES, HAVING APPROXIMATELY 24,000 MILES ON THEM, SHOULD NOT BE CRACKING THAT IT MIGHT BE DANGEROUS. THE SUPERVISOR INSPECTED THEM AND TOLD ME THAT IT WAS NORMAL AND I HAD NOTHING TO WORRY ABOUT. I ASKED FOR SOMETHING IN WRITING AND HE REFUSED TO GIVE ME ANYTHING. AS A RESULT, IN DECEMBER 2005, WHILE RETURNING FROM VACATION WITH MY FAMILY, WITHOUT WARNING THERE WAS A SUDDEN LOUD NOISE FOLLOWED BY A SEVERE VIBRATION AND DIFFICULTY IN HANDLING. I IMMEDIATELY PULLED OFF THE ROAD. UPON INSPECTION I FOUND THAT THE ENTIRE TREAD WAS MISSING FROM THE RIGHT REAR TIRE (FIRESTONE STEELTEX A/T). LUCKILY AT THAT TIME THE TIRE STILL HELD PRESSURE. HAD I NOT IMMEDIATELY PULLED OVER, THE TIRE COULD HAVE BLOWN OUT AND THE RESULTS COULD HAVE BEEN DEVASTATING. UPON FURTHER INSPECTION WHEN I ARRIVED HOME, WHEN THE TREAD SEPARATED FROM THE TIRE IT DAMAGED THE SUPPORT BARS IN THE WHEEL WELL AND FOLDED UP THE FENDER BEHIND THE TIRE. AS THE OTHER THREE TIRES LOOK THE SAME, I AM CONCERNED FOR MY FAMILY'S SAFETY AND AM NOT DRIVING THE VEHICLE UNTIL I HAVE REPLACED ALL TIRES. I HAVE WRITTEN TO THE DEALERSHIP AND CONSUMER AFFAIRS AND HAVE NOT GOTTEN A RESPONSE FROM EITHER. *JB
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, A VEHICLE CRASHED INTO THE FRONT OF THE DRIVER SIDE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AFTER SUSTAINING INJURIES TO THE HEAD, NECK AND LIP. THE AMBULANCE AND POLICE ARRIVED AND A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE LEVEL OF IMPACT. THERE WERE NO WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE CRASH. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE VEHICLE WAS REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 55,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TRAVELING ON A GRAVEL ROAD @ ABOUT 45 MPH. OTHER THAN BEING GRAVEL, THE ROAD IS VERY SMOOTH. HEARD A LOUD BANG AND FELT IT IN THE VEHICLE AND IN THE STEERING WHEEL. FOUND DRIVER'S SIDE REAR LEAF SPRING REAR MOUNTING SHACKLE HAD BROKEN ALLOWING LEAF SPRING TO SLAM AGAINST THE BOTTOM OF THE BED, PUTTING AN UPWARD DENT IN IT. REPAIR MECHANIC COMMENTED THE VEHICLE IS RUSTED FAR MORE THAN NORMAL. RAILS UNDER DOORS HAVE LARGE 3 INCH HOLES. REAR BUMPER IS RUSTED THROUGH, THE REAR TAILGATE HAS HOLES IN IT. VEHICLE ONLY DRIVEN TO WORK (2 MILES WHICH ARE GRAVEL) AND HAS VERY LOW MILES. NO ONE ELSE EXCEPT SILVERADO OWNERS ARE EXPERIENCING THIS ISSUE. VERY LIKELY INFERIOR DESIGN OR MATERIALS OR BOTH. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2002 THEN CONSTANTLY 4-5 TIMES A YEAR AND AGAIN TODAY. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT.
WHEN TO USE THE HORN IN A TRAFFIC SITUATION AND NOTHING. NO POWER AT FUSE BOX FOR HORN STATED BY MY MECHANIC. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
I HAD JUST DRIVEN 15 MILES TO ON THE EXPRESSWAY, I STOPPED AT A STORE FOR A COUPLE OF MINUTES. WHEN I WENT BACK TO THE TRUCK, I DIDN'T SEE THE FLUID UNDER IT, BUT GOT IN AND STARTED THE TRUCK. AT THAT TIME I WAS ACCELERATING SLOWLY TO PULL OUT OF A PARKING SPOT. ABOUT THAT TIME A PEDESTRIAN STEPPED OFF THE CURB IN FRONT OF ME. I HIT THE BREAK AND IT WENT TO THE FLOOR! I MISSED THE PEDESTRIAN AND COASTED TO THE END OF THE PARKING LOT WHERE I TRIED TO APPLY THE EMERGENCY BREAK, THAT ALSO FAILED! A CONCRETE CURB ALLOWED ME TO STOP THE VEHICLE WITHOUT INCIDENT. I HAD THE VEHICLE TOWED TO 2 GARAGES BEFORE I COULD FIND ONE TO REPAIR IT AT A COST OF JUST UNDER $900.00. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
ON 26 SEPTEMBER 2011 SAID VEHICLE HAD TO HAVE ALL BRAKE LINES AND OTHER BRAKE PARTS REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 71,012 WELL MAINTAINED MILES AT A COST OF $1300.00 PLUS. ON 30 DECEMBER 2014 SAID VEHICLE HAD TO HAVE ALL FUEL LINES AND FUEL FILLER TUBE REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 90,790 WELL MAINTAINED MILES AT A COST OF $1800.OO PLUS. *JS
HI THIS IS THE SECOND SET OF THE FUEL INJECTOR ON THIS DIESEL ENGINE,I TALK TO THE DIFFERENT MECHANIC ON DEALERS AN PRIVET SHOPS AND ASK WHAT IS THIS PROBLEM AND SAY IS BECAUSE THE FUEL,THE USED,HOW YOU DRIVE,ETC BUT NO BODY SAY WHAT IS THE REASON, MY PROBLEM IS THIS INJECTOR SET IS NOT LIKE REPLACE LIKE A SET THE SPARK PLUGS ON GAS ENGINE IS MUCH MONEY $5600, AND I NOT THE ONLY PERSON, I CHECK ONLINE MANY TRUCKS OF THIS GET THIS PROBLEMS, PLEASE HELP AS, THE COMPANY MAKE THIS TRUCK WHIT THIS PROBLEMS AND PEOPLE LIKE ME USED FOR WORK AND IS NOT FEAR. *JS
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
ON FEB 21ST 2013 MY TRANSMISSION BROKE AND IT LOST 2ND, 4TH, AND REVERSE, BUT WAS STILL DRIVABLE. I TOOK IT TO A LOCAL INDEPENDENT TRANSMISSION SHOP AND THEY SAID IT WAS A WELL-KNOWN PROBLEM. AFTER DOING EXTENSIVE RESEARCH I FOUND THAT GM HAS KNOWN ABOUT THIS WEAK SUN GEAR SHELL SINCE AT LEAST 1998. THE PROBLEM IS THAT GM DIDN'T REMOVE THE FAULTY PARTS FROM THEIR INVENTORY, ALTHOUGH THEY UPDATED THE PART SOMETIME IN2000 GM MIXED THE NEW PARTS IN WITH THE OLD SO THAT THEIR STATISTICS WOULD SHOW THAT NOT ALL 4L60E TRANSMISSIONS FAILED. TRANSMISSION REBUILDERS SAY YOU CAN ONLY TELL THE FAULTY SHELL FROM THE UPDATED VERSION BY THE SERIAL NUMBER INSIDE THE FAULTY SUN GEAR SHELL. MANY ENGINEERING ACCOMPLISHMENTS IN TRANSMISSIONS HAVE BEEN MADE IN THE PAST TWO DECADES WITH MATERIALS AND LUBRICANTS. THERE IS ABSOLUTELY NO REASON FOR SUCH A MASSIVE GM TRANSMISSION FAILURE. WHAT MAKES IT SO BAD AFTER THE TEN DOLLAR PART FAILS GM CHARGES $3,000 FOR A REBUILT TRANSMISSION. IF THE FAULTY SUN GEAR SHELL WAS REPLACED BEFORE TOTAL FAILURE THE PRICE IS LESS THAN $1,000. I WATCHED AS MY TRANSMISSION WAS BEING REBUILT AND THERE WAS NO VISIBLE WEAR ON ANY OTHER PARTS. IT LOOKED LIKE BRAND NEW EXCEPT THIS FAULTY SUN GEAR SHELL. IF THIS PROBLEM IS SO WIDELY KNOWN FOR SO MANY YEARS THROUGHOUT THE INDUSTRY WHY WASNT THERE A FORCED RECALL? IF THERE WAS JUST ONE RELATED DEATH THE GOVERNMENT WOULD HAVE BEEN ALL OVER THIS, WHAT A SHAME. I FOR ONE WOULD LIKE SOME OF MY MONEY BACK, NOW KNOWING THAT GM FRAUDULENTLY COVERED UP THIS MASSIVE PROBLEM.
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED WHILE BRAKING FROM SPEEDS OF 5 MPH THE ANTILOCK BRAKES ENGAGED, INCREASING STOPPING DISTANCE BY APPROXIMATELY SEVEN FEET. THE DEALER ADVISED HIM THAT THE ROTORS, BRAKES AND SPEED SENSOR WOULD NEED TO BE REPLACED. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE CONTACT STATED HE HAD EXPERIENCED THE FAILURE BEFORE AND REPAIRS WERE MADE BY THE DEALER. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE IS 153,847 UPDATED 08/17/10. *LJ THE CV BOOT WAS LEAKING. UPDATED 09/28/10
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHENEVER WINDSHIELD WIPERS ON CONTINUOUSLY FOR MORE THAN A FEW MINUTES THE LINKAGE "FALLS APART OR POPS OFF" LEAVING ONLY THE DRIVERS SIDE WIPER WORKING. *JB
DT*: THE CONTACT STATED THE ABS ENGAGES AT LOW SPEEDS OF 20 MPH AND BELOW. AS A RESULT, THE STOPPING DISTANCE WAS INCREASED. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL BECAUSE OF THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER CLEANED THE WHEEL SPEED SENSOR, REPLACED THE PADS AND ROTORS. HOWEVER, THOSE REPLACEMENTS DID NOT CORRECT THE PROBLEM. ADDITIONALLY, A KNOCKING NOISE WAS HEARD IN THE ENGINE. THE DEALER INSPECTED THE ENGINE ALTHOUGH, NO REPAIRS WERE MADE. THE PASSENGER SIE WINDOW WAS INOPERATIVE. UPDATED 03/28/06. *JB
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
ENGINE STALLS OCCASIONALLY WHILE DRIVING, AND PUT ME IN A DANGEROUS SITUATION. FORTUNATELY I LIVE IN A SMALL TOWN HAS LITTLE FREEWAYS. ALSO THE DRIVER SIDE SEATBELT IS STUCK AND I CAN NOT PULL IT OUT. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 30 MPH, THE CONTACT STRUCK A DEER AND SWERVED INTO A DITCH. HIS CHEST SLAMMED INTO THE STEERING WHEEL AND WAS INJURED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT RETRACT. THE DRIVER'S SIDE BUMPER WAS CRUSHED INTO THE FRONT GRILL ALL THE WAY ACROSS TO THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE INSURANCE AGENT, BUT NO POLICE REPORT WAS FILED. HE WAS THE ONLY OCCUPANT IN THE VEHICLE AND THE SEAT BELT WAS WORN PROPERLY AT THE TIME OF THE CRASH. THERE WAS NO MAINTENANCE PERFORMED ON THE AIR BAGS OR SEAT BELT PRIOR TO THE FAILURES. THE CONTACT FILED A COMPLAINT WITH GM CONCERNING HIS AIR BAGS AND SEAT BELT (COMPLAINT NUMBER 71-670143505). GM IS NOT TAKING RESPONSIBILITY FOR THE AIR BAG FAILURE. IN ADDITION, NO ONE CAME OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 61,752.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT APPROXIMATELY 2 MONTHS AGO SHE BEGAN TO NOTICE THAT THE DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR FLEW OPEN WHILE SHE WAS GOING AROUND A CORNER AT APPROXIMATELY 35 MPH. SHE ALSO SAID THAT THE DOOR HANDLE DOES NOT GO IN AFTER SHE PULLS IT OUT TO OPEN THE DOOR AND AS A RESULT YOU CAN NOT GET OUT OF THE VEHICLE IF YOU ARE INSIDE. THE DEALER HAD NOT BEEN CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 01/03/11
MY 2002 SILVERADO TRUCK HAS A DEFECT IN MATERIAL IN THE HOOD LATCH, WHICH IS CORRODING AND RUSTING. THIS IS A SAFETY MATTER THAT THE MANUFACTURER DOES NOT WANT TO DEAL WITH. *JB
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INTERIOR DASHBOARD LIGHT FAILED AND THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER. THE CONTACT CALLED THE DEALER REGARDING THE DASHBOARD LIGHT FAILURE AND THE DEALER ADVISED THAT THE MODULE THAT CONTROLLED THE LIGHTING NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE MODULE REPLACED. THE FAILURE MILEAGE WAS 118,000.
HIGH BEAM HEADLIGHT WENT OUT WHILE DRIVING AT NIGHT AND I AM UNABLE TO USE DUE TO WIRES MELTING OFF ON DIMMER SWITCH ON STEERING COLUMN. *JB
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WAS HOOKING UP TRAILER AND STARTED TO MOVE TOUCHED THE BRAKE AND PEDAL WENT TO FLOOR. LEFT REAR BRAKE LINE RUSTED COMPLETELY INTO . ALL BRAKE LINES VERY RUSTY. BECAUSE OF RUST I HAVE REPLACED ALL 4 ROTORS,ALL 4 CALIPERS ALL 4 SHOCKS, ALWAYS PARKED IN GARAGE.THE TRUCK FRAME IS TOTAL RUST. THE RIMS HAD TO BE PAINTED BECAUSE OF RUST THE SPARE IS SOLID RUST. *TR
THE ENGINE KEEP CRASHING DOWN, THE INDICATOR SAY LOW ENGINE PRESSURE, CHECK ENGINE PRESSURE, THEN THE HOLE TRUCK WILL SHUT DOWN IN THE MIDDLE OF PRODUCING. THIS HAPPEN THREE TIME ALREADY. IM ON THE HIGHWAY DRIVING 80MIL AND THE TRUCK WILL SHUT DOWN, CANT MOVE THE WHEEL, CANT CHANGE LINES, CANT RESTART THE TRUCK OR ANYTHING. THIS HAS ALMOST COAST ME LIFE THREE TIME. WHAT KIND OF SAFETY SHUT DOWN IS THAT. I THINK IT IS VERY UNSAFE AND NEEDS TO CHANGE OR FIX. I SPENT OVER 2,500.00 ON MY TRUCK THINKING THE PROBLEM IS FIX, BUT IT KEEP RECURRING. THE CHEVY ENGINEERS GUYS JUST SAY THAT THE PROB CANT BE FIX AND MY BEST BET IS TO GET A NEW TRUCK, OR ENGINE. I DON'T HAVE MONEY FOR THAT. *TR
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THE CONSUMER STATED WATER SEEPED INTO THE ENGINE DISTRIBUTOR WITHOUT WARNING. AS A RESULT THE ENGINE FAILED. *JB THE CONSUMER WROTE ABOUT TWO VEHICLES, THE SECOND VIN #[XXX] SAME MAKE AND MODEL. THE CONSUMER FELT THAT THE PROBLEM WAS WITH THE A/C CONDITIONER HOSE (METAL) WAS ROUTED OVER THE DISTRIBUTOR AND CONDENSATION WAS FORMING ON THE HOSE AND RUNNING ONTO THE DISTRIBUTOR CAUSING FAILURE. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE STALLED WHILE DRIVING AT 55 MPH. *MR THE CONSUMER WAS TOLD THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED. THE PROBLEM CONTINUED, THEN THE CONSUMER WAS TOLD AGAIN THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED AGAIN. THE DEALER FOUND THAT THE A/C LINE WAS ROUTED DIRECTLY ABOVE THE DISTRIBUTOR CAP TO RETAIN MOISTURE AND MISFIRE. *SC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .