RoadVitals

2002 Chevrolet Silverado Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Sep 22, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 710 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Sep 22, 2010

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT APPROXIMATELY 2 MONTHS AGO SHE BEGAN TO NOTICE THAT THE DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR FLEW OPEN WHILE SHE WAS GOING AROUND A CORNER AT APPROXIMATELY 35 MPH. SHE ALSO SAID THAT THE DOOR HANDLE DOES NOT GO IN AFTER SHE PULLS IT OUT TO OPEN THE DOOR AND AS A RESULT YOU CAN NOT GET OUT OF THE VEHICLE IF YOU ARE INSIDE. THE DEALER HAD NOT BEEN CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 01/03/11

NHTSA ID
10357035
Incident
May 6, 2010
Mileage
50,000 mi
Interior & seats
Filed Feb 28, 2006

MY 2002 SILVERADO TRUCK HAS A DEFECT IN MATERIAL IN THE HOOD LATCH, WHICH IS CORRODING AND RUSTING. THIS IS A SAFETY MATTER THAT THE MANUFACTURER DOES NOT WANT TO DEAL WITH. *JB

NHTSA ID
10151472
Incident
Feb 27, 2006
Interior & seats
Filed Feb 28, 2006

DT*: THE CONTACT STATED THE AUTOMATIC DOOR LOCKS FAIL INTERMITTENTLY. ON ONE OCCASION THE DRIVER AND PASSENGER WERE BOTH TRAPPED IN THE VEHICLE FOR SEVERAL MINUTES BECAUSE THE DOOR LOCKS FAILED AND THE OVERRIDE FEATURE WOULD NOT WORK. THE CONTACT MADE SEVERAL ATTEMPTS TO UNLOCK THE DOORS BOTH MANUALLY AND AUTOMATICALLY, WITHOUT SUCCESS, HOWEVER THE DOORS OPENED AS UNEXPECTEDLY AS THEY HAD LOCKED. ON ANOTHER OCCASION THE KEY HAD TO BE USED TO UNLOCK THE DOORS FROM THE OUTSIDE. THE VEHICLE WAS SEEN BY THE SERVICE DEALER SEVERAL TIMES, BUT THE ORIGIN OF THE PROBLEM WAS NEVER DETERMINED. UPDATED 03/06/07. *JB

NHTSA ID
10151390
Incident
Jan 1, 2006
Mileage
46,000 mi
BrakesInterior & seats
Filed Oct 11, 2005
Crash reported1 injury reported

DT: CONSUMER STATES THE DRIVERS SEAT SLID FORWARD SIX INCHES FROM BACK, IT BROKE AND HIT THE TILT LEVER. IT CAUSEDTHE CONSUMER'S AUNT TO HAVE A BROKEN BACK, AND SHE WAS PARALYZED FROM THE WAIST DOWN. THIS HAPPENED ON OCTOBER 3, 2005, CONSUMER STATED THAT HER AUNT HAD FOOT ON THE BRAKES, BUT THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THERE WAS NO FOREWARNING BEFORE THIS HAPPENED. AT THIS TIME CONSUMER HAS NOT CONTACTED THE DEALER OR MANUFACTURER.*AK

NHTSA ID
10139317
Incident
Oct 3, 2005
Mileage
87,594 mi
Interior & seats
Filed Oct 6, 2005
1 injury reported

I HAD JUST PARKED MY 2002 CHEVROLET SILVERADO EXTENDED CAB PICKUP TRUCK AND STEPPED OUT TO TALK WITH SOMEONE. THE KEYS WERE NOT IN THE IGNITION AND THE WINDOWS WERE DOWN. MY 4-YEAR OLD SON WHO WAS IN THE REAR SEAT, UNBUCKLED HIMSELF AND REACHED OVER THE DRIVER'S SEAT AND PRESSED THE SEAT POSITION MEMORY BUTTON. THE SEAT RETRACTED AND PINNED HIM BETWEEN THE SEAT AND THE B-PILLAR. AS A RESULT MY SON WAS ASPHYXIATED AND NEARLY DIED. SINCE HIS CHEST WAS IMMEDIATELY CRUSHED, HE COULD NOT YELL FOR HELP AND HAD I NOT TURNED TO CHECK ON HIM FOR ANOTHER MINUTE HE WOULD HAVE NOT RECOVERED. LUCKILY FOR US AND FOR THE HELP OF A QUICK RESPONDING RESCUE SQUAD, PARAMEDICS, AND EMERGENCY ROOM STAFF, MY SON IS ALIVE AND APPEARS TO BE WELL. MY COMPLAINT LIES WITH THE FACTS THAT THE MEMORY BUTTONS ARE 1) ACCESSIBLE BY A CHILD FROM THE REAR SEAT, AND 2) THAT (UNLIKE A MODERN GARAGE DOOR OPENERS) THE MOTOR MECHANISM WHICH GENERATES A GREAT DEAL OF POWER, DOES NOT SENSE ANY LEVEL OF RESISTANCE. I HAVE SINCE DISCONNECTED THE SEAT POSITION MEMORY BUTTONS ON THE DOOR PANEL. HOWEVER, THIS DESIGN IS PRESENT IN ALL LATE MODEL GM SUVS AND GIVEN THEIR POPULARITY, THIS DESIGN REPRESENTS A GRAVE DANGER TO MANY US FAMILIES AND THEIR CHILDREN. AFTER SOME INTERNET RESEARCH, I FOUND THAT THIS EXACT DESIGN HAS CAUSED PRIOR TRAGEDIES, AS FOLLOWS: THE INQUIRER MAY 31, 2001 POWER SEAT KILLS GIRL, 5, PLAYING IN FAMILY'S SUV WILLISTOWN - A 5-YEAR-OLD GIRL PLAYING AT HOME WAS KILLED TUESDAY NIGHT AFTER SHE CLIMBED INTO THE FAMILY'S SUV AND EVENTUALLY BECAME CRUSHED BETWEEN THE DRIVER'S SEAT AND PART OF THE CAR'S FRAME. THE GIRL WAS PINNED BETWEEN THE SEAT AND A PART OF THE FRAME KNOWN AS THE B-PILLAR BEHIND THE DOOR OF THE 2001 CHEVY TAHOE, POLICE SAID. CHESTER COUNTY CORONER SAID THE GIRL MOST LIKELY WAS CLIMBING THROUGH THE CRACK BETWEEN THE FRONT SEAT AND DOOR WHEN SHE PRESSED ONE OF THE BUTTONS ON A DOOR CONSOLE THAT MOVES THE SEAT TO PRE-PROGRAMMED POSITIONS.*JB

NHTSA ID
10138899
Incident
Sep 9, 2005
Mileage
41,500 mi
Interior & seats
Filed Jan 28, 2005

IF THE TRUCK DRIVES OVER THE SLIGHTEST PUMP OR POT HOLE IN THE ROAD THE TAILGATE POPS OPEN. THIS IS DUE TO A FAILURE IN THE LATCHING SYSTEM. DEALERSHIP REPLACED THE LATCHING SYSTEM. THIS IS A COMMON FAILURE WITH THESE VEHICLES. *AK

NHTSA ID
10109144
Incident
Jul 12, 2004
Mileage
40,000 mi
Body & structureInterior & seatsSuspension
Filed Jan 14, 2005

COMPLAINT RECEIVED VIA E-MAIL. "WE HAVE A TRUCK WHICH WE BROUGHT BRAND NEW AND HAVE HAD IT BACK TO THE DEALER FOR VIBRATION EVER SINCE WE BOUGHT IT." THEY HAVE DONE NOTHING, BUT BALANCE AT THE TIRE. WE HAVE HAD BRAND NEW GOODYEAR TIRES PUT ON THE TRUCK, MOUNTED, BALANCED, ETC,. AND IT CONTINUED TO VIBRATE. THEY SAID THERE WAS NOTHING WRONG WITH IT, YET IT CONTINUED TO VIBRATE BETWEEN 40-50 MPH. WE RECENTLY FOUND A SERVICE BULLETIN ON THE TRUCK #3009. *AK THE PASSENGER DOOR LOCK WAS FALLING OFF, THE PASSENGER SIDE REAR DOOR WAS HARD TO SHUT AND THE DRIVER DOOR LOCK POPPED OUT. *SC

NHTSA ID
10097911
Incident
Oct 28, 2003
Interior & seats
Filed Feb 26, 2004

PREMATURE BREAKAGE OF SAFETY TAILGATE STRAP ON A 2002 CHEVROLET SILVERADO. *AK

NHTSA ID
10059050
Incident
Nov 28, 2003
Mileage
58,000 mi
Interior & seats
Filed Jan 8, 2004

LEFT SIDE TAIL GATE STRAP BROKE IN TWO WITH NO LOAD OTHER THAN THE LATCH FOR THE GATE KEEPS COMING UNLATCHED WHILE VEHICLE IS IN MOTION AND NOW THE STRAP HAS SEPARATED IN THE CENTER OF THE CABLE. NO ROUTINE LOAD IS CARRIED ON THIS GATE AND VEHICLE IS JUST TWO YEARS OLD. *LA

NHTSA ID
10052693
Incident
Jan 8, 2004
Mileage
36,000 mi
EngineInterior & seats
Filed Jan 2, 2004

2002 SILVERADO TAILGATE LATCH QUIT WORKING, ALSO 6.0L ENGINE SLAPPED DURING START UP, SOUNDED BAD.*AK

NHTSA ID
10051551
Incident
Jan 2, 2004
Mileage
42,000 mi
Interior & seats
Filed Oct 27, 2003
2 injuries reported

THE TRACKS AND ANCHORS STUCK OUT THREE INCHES, TOO FAR AND CAUSED THE BACK SEAT PASSENGERS TO KICK THE TRACKS WHEN GETTING IN OR OUT OF THE VEHICLE. THE OWNER HAS CONTACTED THE DEALERSHIP. *AK *SCC *JB

NHTSA ID
10040346
Incident
Apr 12, 2003
Interior & seats
Filed Jul 13, 2003

I OWN A 2002 CHEVY SILVERADO, THE TAILGATE CABLES THAT HOLD THE TAILGATE ONTO THE TRUCK BROKE SMOOTH IN HALF WHILE THE TAILGATE WAS DOWN AND ONLY TWO ADULTS WERE SITTING ON THE TAILGATE.THIS TRUCK IS ONLY A YEAR OLD AND THIS HAPPENS, THEY ARE SUPPOSSE TO LAST ALOT LONGER THAN THAT.*AK

NHTSA ID
10026003
Incident
Jul 1, 2003
Mileage
47,897 mi
Interior & seats
Filed Apr 7, 2003

THE VEHICLES GAUGES DID NOT WORK AT ALL. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM

NHTSA ID
10015362
Incident
Apr 7, 2003
Interior & seats
Filed Mar 28, 2003

THE CONSUMER ACCIDENTALLY HIT THE INTERIOR DOME LIGHT OVERRIDE SWITCH 3 TIMES WHICH CAUSED THE VEHICLE'S HEADLIGHTS TO FAIL WITHOUT WARNING. THE SWITCH WAS ONLY SUPPOSED TO ALLOW THE DOME LIGHT TO REMAIN ILLUMINATED WHEN DOORS WERE CLOSED. *JB

NHTSA ID
10014675
Incident
Mar 26, 2003
Interior & seats
Filed Mar 27, 2003

WHILE DRIVING 55 MPH THE CONSUMER HIT THE DOME LIGHT OVERRIDE SWITCH AND THE HEADLIGHTS WENT OUT. *NLM *NLM

NHTSA ID
10011256
Interior & seats
Filed Sep 3, 2002

DRIVERS' SEATBACK WILL FALL BACKWARDS CATCHING DRIVER OFF GUARD. VEHICLE HAS BEEN IN 2 DIFFERENT SHOPS SIX TIMES FOR THIS AND OTHER FAILURES; PROBLEM NOT BEING RESOLVED/REPAIRED BY DEALERSHIPS. PLEASE DESCRIBE DETAILS. *AK

NHTSA ID
8017752
Body & structureBrakesEngine+2 more
Filed Aug 13, 2002

WHILE DRIVING, BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR WHEN BRAKING SUDDENLY. ALSO WHILE DRIVING ON HIGHWAY, CONSUMER SLAMMED ON BRAKES TO AVOID A COLLISION AND THE REAR BRAKES LOCKED UP AND VEHICLE SLID.*AK ALSO THE ENGINE VIBRATES WHEN THE AIR CONDITION IS ON, THE DEALER REPOSITIONED CLAMP, WHEN IT IS RAINY HARD THE DRIVERS DOOR LEAKS AT THE TOP WEATHERSTRIP, THE EXHAUST VIBRATES WHEN VEHICLE IS IN REVERSE, THE PASSENGER SEAT RATTLES.*JB

NHTSA ID
8016246
Incident
Mar 5, 2002
Interior & seats
Filed Apr 10, 2002

WHILE IN MOTION, POWER SEAT WOULD ENGAGE BY ITSELF, PINNING DRIVER AGAINST STEERING WHEEL. *JG *AK

NHTSA ID
8007270
Incident
Apr 10, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .