Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ENGINE STALLS OCCASIONALLY WHILE DRIVING, AND PUT ME IN A DANGEROUS SITUATION. FORTUNATELY I LIVE IN A SMALL TOWN HAS LITTLE FREEWAYS. ALSO THE DRIVER SIDE SEATBELT IS STUCK AND I CAN NOT PULL IT OUT. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 30 MPH, THE CONTACT STRUCK A DEER AND SWERVED INTO A DITCH. HIS CHEST SLAMMED INTO THE STEERING WHEEL AND WAS INJURED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT RETRACT. THE DRIVER'S SIDE BUMPER WAS CRUSHED INTO THE FRONT GRILL ALL THE WAY ACROSS TO THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE INSURANCE AGENT, BUT NO POLICE REPORT WAS FILED. HE WAS THE ONLY OCCUPANT IN THE VEHICLE AND THE SEAT BELT WAS WORN PROPERLY AT THE TIME OF THE CRASH. THERE WAS NO MAINTENANCE PERFORMED ON THE AIR BAGS OR SEAT BELT PRIOR TO THE FAILURES. THE CONTACT FILED A COMPLAINT WITH GM CONCERNING HIS AIR BAGS AND SEAT BELT (COMPLAINT NUMBER 71-670143505). GM IS NOT TAKING RESPONSIBILITY FOR THE AIR BAG FAILURE. IN ADDITION, NO ONE CAME OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 61,752.
UNABLE TO PULL REAR PASSENGER SIDE SEAT BELT FROM RETRACTOR AT ANY TIME MAKING IT IMPOSSIBLE TO BELT ONE PASSENGER. BELT WAS REPLACED BY DEALER. OLD BELT IS AVAILABLE. *JB
DT: THE CONTACT STATED THE PASSENGER'S SIDE SEAT BELT WILL NOT BUCKLE. WHEN ATTACHING THE SEAT BELT INTO THE BUCKLE IT WAS NOT LATCHING. THE CONTACT CONSULTED A DEALERSHIP ABOUT THE PRICE OF INSTALLING A NEW BUCKLE. *AK UPDATED 12/27/2005 - WHILE MAKING A ABRUPT STOP ONE DAY THE SEAT BELT BECAME UNLATCHED AND HAS NOT WORKED SINCE. *NM
A PIECE OF FURNITURE WAS LOCATED IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING, CAUSING THE DRIVER TO HIT THE FURNITURE. DRIVER LOST CONTROL OF A VEHICLE ,AND IT CRASHED INTO A CONCRETE WALL. DRIVER'S SIDE SEAT BELT FAILED, AND THE AIRBAGS DID NOT DEPLOY. DRIVER REFUSED MEDICAL ATTENTION AT THAT TIME AND WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK
THE LEFT AND RIGHT SIDE SEAT BELTS FAILED. THE RETRACTOR SHEARED OFF WHILE DRIVING. DRIVER WAS ABLE TO DRIVE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH LEFT AND RIGHT SEAT BELT RETRACTORS NEEDED TO BE REPLACED. *AK THE CONSUMERS 2002 CHEVROLET 2500HD HAD SEAT BELT PROBLEMS. THE CONSUMER STATED THAT AS HIS GRANDSON WAS PUTTING ON THE SEAT BELT IT SNAPPED IN HALF.
DRIVERS SEAT BELT BUCKLE FAILED. CAN NO LONGER LATCH HARNESS CLIP TO BUCKLE.*AK
2002 SILVERADO 1500HD CREWCAB. REAR SEATS USUALLY KEPT FOLDED DOWN FOR DOG TRANSPORTATION. UNFOLDED SEATS AND DISCOVERED MIDDLE SEAT BELT 50-60% SEVERED, PRESUMABLY BY SEAT HARDWARE WHILE FOLDED.*AK
I OWN A 2002 CHEVROLET SILVERADO HD2500 4 DOOR DIESEL TRUCK. THE PASSENGER SIDE SEATBELT IN THE FRONT SEAT LOCKS AND TIGHTENS TO THE POINT THAT YOU LITERALLY CANNOT MOVE. YOU CAN BE ON SMOOTH ROAD, NOT TOUCHING THE BRAKES AND THE BELT WILL LOCK AND THE ONLY WAY TO RELEASE IT IS TO UNBUCKLE IT AND BUCKLE IT AGAIN. THEN IT WILL SOON LOCK AGAIN. IT IS A CONSTANT PROCESS MAKING THE BELT ALMOST IMPOSSIBLE TO WEAR. I HAVE HAD IT REPLACED AT MY DEALERSHIP 4 TIMES WITH ALL OF THEM THE SAME. IT IS LAW THAT YOU WEAR YOUR SEATBELT BUT THIS ONE IS NOT USEABLE. I HAVE COMPLAINED TO GM AND MY DEALERSHIP BUT AM TOLD THAT THERE IS NOTHING THAT CAN BE DONE AND TO GET USE TO IT! ALL I WANT IS A SEATBELT THAT WORKS PROPERLY AND SAFELY. PLEASE HELP.*AK
THE SEAT FABRIC UNRAVELED WHILE THE CONSUMER PLACED THE SEAT INSIDE THE VEHICLE (THE CHILD SEAT INFORMATION WAS NOT GIVEN). *AK *CB *NLM
VEHICLE'S SEAT BELT IS NOT THE CORRECT HEIGHT AND DOES NOT RESTRAIN THE DRIVER. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
CONSUMER STATED THE SHOULDER BELTS LOCKED UP, IN WHICH CONSUMER WAS PHYSICALLY UNABLE TO VIEW THE TRAFFIC WHILE MERGING INTO TRAFFIC. THE BRAKES WERE NOT BEING APPLIED AT THE TIME AND ALMOST CAUSED THREE BAD ACCIDENTS BECAUSE THE DRIVER COULDN'T VIEW THE ONCOMING TRAFFIC FROM BEHIND. THE DEALER STATED THAT THIS IS NOT A DEFECT. SCC *JB
VEHICLE LESS THAN ONE YEAR OLD - PURCHASED NEW. LABEL (AIRBAG WARNING/CHILD RESTRAINT INSTALLATION) ON FRONT PASSENGER SEAT BELT PEELED OFF.
THE CONSUMER STATES THAT THE SEAT BELT LOCKS UP AND CAUSE THE DRIVER TO NOT BE ABLE TO TURN AND SEE THE ON COMING TRAFFIC. *TS *SCC *NLM
CONSUMER STATES THAT PASSENGER FRONT SEAT BELT LOCKS ONTO PASSENGER AND DOES NOT ALLOW ANY MOVEMENT. SEAT BELT HAS BEEN REPLACED BY DLR 3X. PROBLEM STILL EXISTS. MR
WHILE DRIVING AT 35MPH VEHICLE WAS INVOLVED IN A SIDE COLLISION AND DRIVER'S SIDE SEAT BELT DIDN'T RETRACT, CAUSING DRIVER TO LAUNCH FORWARD, AND RECEIVING SERIOUS HEAD, HAND, ARM, LIP AND LEG INJURIES.*AK *MJ
*AK CONSUMER STATED THAT SEAT BELT RETRACTOR IS TOO TIGHT CAUSING EXTREME PAIN IN SHOULDER, UNABLE TO USE AS DESIGNED. *YD
HEADREST IS BLOCKLING VISION ON RIGHT HAND SIDE OF VEHICLE. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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