2017 Ford Econoline

ME DIRIGA A LA SALIDA DEL CENTRO COMERCIAL CONOCIDO COMO "PLAZA SAN LUIS", A UNA VELOCIDAD APROXIMADA DE 10 KILMETROS POR HORA; ME DISPONA A UBICARME EN EL MDULO DE CONTROL DE ACCESO PARA INSERTAR MI BOLETO DE SALIDA, CUANDO DE MANERA SBITA, ESPONTNEA, SE COMENZ A ESCUCHAR QUE EL MOTOR SE REVOLUCINABA COMO CUANDO SE ALCANZAN ALTSIMOS NIVELES DE ACELERACIN; CASI INMEDIATAMENTE SAL DISPARADA A UNA ALTSIMA VELOCIDAD QUE ME DESCONTROL, PROYECTNDOME CONTRA EL DISPOSITIVO DE CONTROL DE ACCESO DE LA PLAZA (PLUMA), PARA POSTERIORMENTE LLEVARME A BRINCAR UN CAMELLN CON TERRENO SUMAMENTE ACCIDENTADO, SITUACIN QUE PUSO EN GRAVE RIESGO MI VIDA, LA DE MI ACOMPAANTE Y LA DE POSIBLES VCTIMAS CIRCUNSTANCIALES. CONSIDERO QUE LA FALLA TUVO QUE VER CON EL SISTEMA ELECTRICO, PORQUE UNA VEZ QUE EL VEHCULO PERDI VELOCIDAD, LOS TESTIGOS DEL TABLERO COMENZARON A PARPADEAR INTERMITENTEMENTE, Y TAMBIN TENGO EL FUNDADO TEMOR DE QUE LA FALLA PRESENTADA EST RELACIONADO CON UN DEFECTO EN EL ACELERAMIENTO, QUE ME FUE PREVIAMENTE INFORMADO A TRAVES DE UN LLAMADO A REVISIN. EN RESUMEN, EL VEHCULO, BAJO UNA VELOCIDAD SOSTENIDA DE APROXIMADAMENTE 10 KILMETROS POR HORA, INICI UN SBITO PROCESO DE REVOLUCIN DEL MOTOR QUE ORIGIN QUE SALIRAMOS DISPARADAS A UNA ALTSIMA VELOCIDAD, PROYECTNDOME CONTRA UN DISPOSITIVO CONTENEDOR (PLUMA) Y POSTERIORMENTE SOBRE UN CAMELLN, PARA POSTERIORMENTE DEJARME UBICADA EN SENTIDO CONTRARIO EN UNA AVENIDA

NHTSA ID

11194189

Incident

Apr 2, 2019

Mileage

6 mi

2017 FORD ECONOLINE SUPER DUTY VAN. CONSUMER WRITES WITH CONCERNS FOR MULTIPLE MALFUNCTIONS AND SAFETY ISSUES WITH VEHICLE. *AS *DT *TR THE CONSUMER STATED THE MANUAL JACK CONTROL COMPLETELY STOPPED WORKING. THE SCREWS HOLDING THE SLIDE OUT TO THE RV BODY SHEARED OFF ON THE OUTSIDE FRONT OF THE UNIT. THE DAMAGE TO THE LIVING AREA INCREASED TO THREE AREAS. THE MANUFACTURER WAS NOTIFIED OF A STEERING PROBLEM AND ADVISED THE CAUSE WAS DUE TO OVERSIZED AFTER MARKET TIRES. THE RV EXHIBITED WATER DAMAGE FROM WHEN IT RAINS. THE ROOF AC/HEAT VENT WAS FROZEN, THE RADIO PLAYS WITHOUT BEING PROMPTED, THE AWNING SPLIT, THE DRAWERS DO NOT OPEN/CLOSED, AND THE WINDOWS WERE NOT FRAMED. THE TOILET NECK, WHEEL BASE AND DUMP OPENING CUT OUT WERE NOT PROPERLY ALIGNED. *JS

NHTSA ID

11139813

Incident

Sep 23, 2018

(2017 THOR VEGAS) NO ACCIDENT HAS HAPPENED...YET. WHEN WE TOOK DELIVERY ON 06-22-2017, THE DRIVER'S SIDE WIPER DID NOT WIPE THE DRIVER'S ENTIRE FIELD OF VISION, A SAFETY ISSUE IN A DOWNPOUR. REPAIR WAS ATTEMPTED BY DEALER LEAVING THE DRIVER'S SIDE WIPER BLADE PARKED 1/3 OF THE WAY UP THE WINDSHIELD BLOCKING THE DRIVER'S VIEW AND THE PASSENGER'S SIDE WIPER PARKED OFF THE GLASS (SEE THE ATTACHED PHOTO). THIS IS A KNOWN ISSUE TO THOR AND HAS BEEN FOR YEARS, AS OTHER COMPLAINTS ABOUT THIS ISSUE ARE ON FILE. *DT CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. PROBLEM HAS BEEN RESOLVED.*JB *DT *TR *DT CONSUMER STATED AFTER INSTALLING THE 28" BLADE ON THE PASSENGER'S SIDE WIPER, THE BLADES ARE PARKED IN THE CORRECT POSITION, BUT THEY ARE STILL COLLIDING ON EVERY OTHER SWIPE. THEY DO NOT COLLIDE IF YOU TEST THEM FOR A SHORT PERIOD OF TIME, BUT IN RAIN STORM AFTER RUNNING FOR MORE THAT 5 TO 10 MINUTES THEY START TO COLLIDE. AS I HAVE STATED BEFORE, THE WIPER DRIVE ROD IS JUST SLOPPY. I HAVE NOW GONE TO MY LAST OPTION THAT I MENTIONED BELOW, WHICH IS TO INSTALL A 28" BLADE ON THE DRIVER'S SIDE ALSO. I HAVE NOT BEEN ABLE TO TEST THIS MODIFICATION IN THE RAIN YET. SHORT TERM TEST IS GOOD, BUT THEY NEED TO RUN FOR AN EXTENDED PERIOD OF TIME TO KNOW FOR SURE. THERE ARE THREE IMAGES ATTACHED.*JB

NHTSA ID

11139071

Incident

Jun 22, 2017

Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen

Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

Some 2015-2019 Transit vehicles built on or before 31-Dec-2018 and some 2017-2018 E-Series vehicles equipped with a 6.8L engine built on or before 16-Jul-2018 using the Motorcraft Orange coolant may exhibit an engine or transmission overheat concern. This condition may be due to deposits from the engine coolant becoming trapped in the radiator preventing coolant flow. To correct the condition, flush the cooling system, replace the radiator and fill with Motocraft Yellow coolant.

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.