Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 59 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 59, in the owner's own words
I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed
WHEN EXITING THE EXPRESS WAY YESTERDAY, MY AIRBAG LIGHT TURNED ON AND DINGED ABOUT 3 TIMES AND TURNED OFF. THIS IS THE FIRST TIME MY GRAND CHEROKEE LAREDO HAS DONE THIS IN THE YEAR THAT I HAVE OWNED IT. I'D LIKE TO NOTE MY PREVIOUS CAR, A 1999 JEEP GRAND CHEROKEE LIMITED, WOULD HAVE THIS ISSUE EVERYDAY. IT IS NOT SAFE FOR MY AIRBAGS TO BE DISABLING WHILE MY CAR IS IN MOTION. ESPECIALLY SINCE IT IS HAVING A STALLING ISSUE AS WELL. THIS COULD BE FATAL GIVEN THE RIGHT CIRCUMSTANCES.
ONE WEEK AGO WITHOUT WARNING AT 35 MPH GOING STRAIGHT AHEAD CAR WARNING CHIME STARTED AND AIRBAG WARNING LIGHT CAME ON THEN WENT OFF. NOW IT CONSTANTLY BLINKS ON AT RANDOM TIMES, NO APPARENT REASON, I.E., STOPPED, DRIVING AT VARIOUS SPEEDS STRAIGHT AHEAD, LEFT OR RIGHT TURNS, UP OR DOWN HILLS, STARTING OFF OR PARKED. NOW BECOMING MORE AND MORE FREQUENT, SOMETIMES FOR A MINUTE OR SO IT REMAINS ON, SOMETIMES NO MORE THAN FOR A FEW SECONDS. FOUND NUMEROUS OTHER SIMILAR COMPLAINTS HAVE BEEN FILED ON THIS SITE WHEN LOOKING FOR ANY RECALL INFORMATION.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 3 MPH ON A ROCKY ROAD SURFACE, A CHIME SOUNDED AND THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V343000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
TAKATA RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA AIR BAG AND FUEL TANK EXPLOSION ON IMPACT. AS OF THE DATE OF THIS REPORT, I DID NOT RECEIVED ANY DOCUMENT FROM CHRYSLER CONCERNING THESES 2 SAFETY ISSUE WITH MY JEEP. WE ARE LOCATED IN SOUTH FLORIDA. I'VE CALL SOME CHRYSLER DEALER IN MY AREA, AND THEY SAY THAT THERE ARE NO RECALL FOR MY CAR CONCERNING THESES TWO SAFETY ISSUE. NOTHING HAS HAPPEN SO FAR, BUT I DON'T WANT TO CONTINUE PLAYING THE ODD THAT NOTING WILL HAPPEN TO THE LIFE OF MY WIFE,MY CHILDREN AND MYSELF WHEN DRIVING THE JEEP IN FLORIDA. I WILL APPRECIATE RECEIVING ANY INPUT FROM THE NHTSA IN THAT MATTER, AND ALSO A RECALL NOTICE FROM CHRYSLER TO FIX THE TWO SAFETY ISSUE. THE SOONEST WILL THE BEST. THANK YOU FOR ADDRESSING MY CONCERN. *TR
TL* THE CONTACT OWNED A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED TWO CRACKED RIBS AND INJURIES TO THE HEAD. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. UPDATED 04/08/16*LJ
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. IN ADDITION, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IT WAS UNKNOWN IF THE TRANSMISSION OR THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
MY AIRBAG LIGHT HAS BEEN LIT UP ON THE DASH FOR WELL OVER A YEAR NOW AND STILL BEEPING LOUDLY AT ME EVERY FEW MINUTES. I WANT TO KNOW WHY IT'S MY RESPONSIBILITY TO PAY FOR THIS TO BE FIXED AT THE THE PRICE OF 450.00 (DEALERSHIP QUOTE)? THERE IS NO REASON FOR WHY THE CLOCK SPRING SHOULD BE BROKEN AND HAVE TO BE FIXED. I AM NOT THE ONLY PERSON COMPLAINING OF THIS PROBLEM AND I WANT TO KNOW WHY THERE HASN'T BEEN A RECALL ON IT? WHY IS THE 2000 YEAR BEING SKIPPED OVER FOR THIS JEEP AND THE RECALLS OF IT?
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V343000 (AIR BAGS) AND 14V643000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/10/15*LJ
THIS IS JUST THE BEGINNING OF MY COMPLAINTS, IT WILL TAKE ANOTHER 3 OR 4 OF THESE FORMS TO TOUCH ALL OF THEM. WHILE RUNNING THE HEATER WITH THE FAN GOING IT STARTED SMELLING LIKE IT WAS BURNING AND THEN THE BLOWER QUIT RUNNING. IT TURNED OUT TO BE THE BLOWER MOTOR RESISTOR. IT HAD MELTED TO THE POINT OF FUSING THE WIRES INTO THE PLASTIC WHICH THE RESISTOR WAS MADE OF. IT WAS A FIRE HAZARD! THE PART COST US $270.00 NOT INCLUDING LABOR. IN THE MIDDLE OF A HUGE RAINSTORM THE DRIVER SIDE WINDOW QUIT WORKING AND WOULDN'T GO UP, UPON LEAVING THE DEALERSHIP AND HAVING THE WINDOW MECHANISM REPLACED, THE AIRBAG LIGHT ON THE DASH STARTED INTERMITTENTLY CHIMING AND HAS NEVER STOPPED. THE DEALERSHIP SAID THE CLOCK SPRING NEEDS TO BE REPLACED AT $395.00. SINCE I HAD JUST HAD TO HAVE THE HEATER CORE FIXED TO KEEP IT FROM DUMPING ALL OVER THE CARPET, I COULDN'T AFFORD TO FIX IT OR HAVE THE A/C COMPRESSOR CLUTCH WHICH WAS FROZEN, REPLACED EITHER, ANOTHER $702.00. I HAVE OWNED THIS JEEP SINCE JAN OF 2012. BEGINNING WITH A NEW MOTOR I HAVE PAID FOR THIS VEHICLE 3 TIMES OVER DUE TO REPAIRS AND PROBLEMS STEMMING FROM THE FACTORY AND THE CHEAP WAY IT WAS BUILT.
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. I WAS TOLD BY JEEP MECHANIC, THE CLOCK SPRING NEEDS TO BE REPLACED AT $370.00. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENCE.
AIR BAG LIGHT GOES ON AND OFF CONSTANTLY WITH CHIMING. WILL NOT STOP. *TR
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. *TR
I DON'T REMEMBER TOO MUCH BUT I JUST REMEMBER SWERVING TO AVOID HITTING ANOTHER VEHICLE (HIT IT ANYWAY) AND ENDED UP HITTING ANOTHER VEHICLE HEAD ON (GOING IN THE OPPOSITE DIRECTION). HIS AIR BAGS DEPLOYED BUT MINE DIDN'T. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY AND CHIMED. AN INDEPENDENT MECHANIC STATED THAT THE CLOCK SPRING WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
WHILE DRIVING THE ABS LIGHT COMES ON AND STAYS ON ALONG WITH AIR BAG LIGHT AND STAYS ON. *TR
BLOWER MOTOR RESISTOR HEATED UP TO THE POINT THAT THERE WAS SMOKE COMING FROM UNDER THE PASSENGER SIDE GLOVE COMPARTMENT. AFTER FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE WIRES AND THE RESISTOR HAD BOTH BEEN CHARRED AND MELTED. NOT ONLY DO I NO LONGER HAVE ANY HEAT OR A/C BUT I ALSO NO LONGER HAVE A WINDOW DEFROSTER AND THIS POSES A SERIOUS SAFETY ISSUE TO MYSELF, ANY PASSENGERS I MAY HAVE AND AS WELL TO OTHER DRIVERS ON THE ROAD. NOT TO MENTION THE FIRE THAT WAS ONLY BARELY THWARTED OFF.
AIRBAG EXHIBITS INTERMITTENT BEHAVIOR. KNOWN CLOCKSPRING DEFECT. *KB
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED RANDOMLY. THE FAILURE WOULD OCCUR WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DEALER STATED THE CLOCK SPRING IN THE AIR BAG NEEDS TO BE REPLACED. THE CONTACT HAS NOT CALLED THE MANUFACTURER. THE CONTACT WAS CONCERNED WITH THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS 110,000.
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CLOCK SPRING FAILED WHICH CAUSED THE CRUISE CONTROL, RADIO AND HORN TO FAIL AS WELL. THE DEALER CONFIRMED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. AFTER I HIT 100K MILES MY AIRBAG LIGHT CONTINUOUSLY CHIMES. THERE SEEMS TO BE A GREAT DEAL OF JEEP USERS WITH THE SAME ISSUE. THIS SEEMS TO BE AN ISSUE WITH THE CLOCK SPRING SENSOR. WHAT HAPPENS IF I DON'T REPLACE OR SEEK REPAIR FOR THIS? IS THERE SOMETHING THAT GM CAN DO TO RECALL THE PART? I AM OUT OF WARRANTY BUT THIS SEEMS TO BE AN ISSUE WITH MORE THAN JUST MY VEHICLE. *TR
AIRBAG WARNING LIGHT KEEPS GOING ON IN MY 2000 JEEP GRAND CHEROKEE. *TR
THE AIR BAG WARNING LIGHT COMES ON IN MY 2000 GRAND CHEROKEE WHILE I AM IN IDLE AND IN MOTION. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .