RoadVitals

2000 Jeep Grand Cherokee Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,447
Latest Dec 6, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
126

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Jeep Grand Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

458
reports

From owner reports, verbatim

Housing for driverside rear lights has melted and the brake and tail lights do not work.

NHTSA ID 11420654 · filed Jun 12, 2021

BRAKE LIGHTS, RUNNING LIGHTS, TAIL LIGHTS, TURN SIGNALS DONT WORK. SITTING STILL OR MOVING.

NHTSA ID 11149844 · filed Nov 7, 2018
All 458 reports naming brakes

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

263
reports

From owner reports, verbatim

Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.

NHTSA ID 11488629 · filed Oct 10, 2022

The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.

NHTSA ID 11436586 · filed Oct 13, 2021
All 263 reports naming interior & seats

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

211
reports

From owner reports, verbatim

After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.

NHTSA ID 11474598 · filed Jul 18, 2022

THE SUV RANDOMLY SHUTS DOWN LIKE SOMEONE UNPLUGGED IT AND WILL NOT START. SOMETIMES IT WILL START AFTER 10-15 MINUTES AND SHUT DOWN AGAIN. I REPLACED THE OXYGEN SENSOR, THE CRANK SENSOR, IDLE CONTROL SENSOR, AND THE CAR COMPUTER. *TR

NHTSA ID 11324077 · filed May 11, 2020
All 211 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

124
reports

From owner reports, verbatim

I HAVE A 2000 JEEP GRAND CHEROKEE.. I HAVE THE SAME AS ALL OTHER 2000 JGC OWNERS ARE HAVING. BEEN USING COOLANT EVERY FEW WEEKS NEEDS TO BE TOPPED OFF.. FAN WAS REPLACE DUE TO RECALL. HAD TO REPLACE FAN CONTROL UNDER HEADLIGHT. LAST YEAR WAS OVERHEATING. REPLACED WATER PUMP/ THERMOSTAT. OVERHEATING AGAIN. JUST REPLACED THERMOSTAT TODAY. DID NOT FIX THE PROBLEM. TRANSMISSION HAS BEEN SHIFTING HARD FOR THE PAST YEAR AND A HALF. I REPLACED PARTS IN TRANSMISSION AS SUGGESTED BY DEALER. BUT IT DID NOT FIX PROBLEM..REPLACED RADIATOR AROUND MAY OF 09 STILL HAVING COOLING PROBLEMS. I REPLACED SO MANY SENSORS THAT HAVE FAILED THAT I CANT REMEMBER THEM ALL. I STILL HAVE 1 MORE YEAR OF PAYMENTS ON THIS VEHICLE.. ITS HARD TO MAKE PAYMENTS WHEN I HAVE BEEN BUYING SO MANY PARTS TO TRY TO KEEP THIS CAR RUNNING. BAD DOOR SEALS, THEY ARE TOO SMALL (SHORT OR SHRINKING) IT LETS WATER COME IN BACK PASSENGER AREA. ALWAYS SMELLS MUSTY INSIDE.. BLACK MOLD IN THE RAINY SEASON. TAILLIGHT BRAKE LIGHT ON ONE ONLY WORKS PART TIME. REPLACED 3 DOOR LATCHES. INCLUDING ONE ON REAR HATCH. *TR

NHTSA ID 10295424 · filed Dec 12, 2009

I HAVE A 2000 JEEP GRAND CHEROKEE AND RECENTLY MY BAND IN MY TRANSMISSION BROKE, SO I HAVE NO 2ND GEAR. I BROUGHT IT TO A TRANSMISSION SHOP AND THEY TOLD ME IT HAPPENS VERY OFTEN ON THE MAKE AND YEAR OF MY VEHICLE. IT WOULD BE AN $1800.00 TO $3000.00 FIX. AS OF RIGHT NOW MY CAR WONT SHIFT UNTIL IT REACHES 5000 RPM'S, SINCE I DON'T HAVE THE MONEY TO FIX. I WAS JUST WONDERING IF IT HAS HAPPENED ALOT ON THIS MAKE AND MODEL CAR IF IT WOULD BE A RECALL. *TR

NHTSA ID 10273755 · filed Jun 14, 2009
All 124 reports naming transmission

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

124
reports

From owner reports, verbatim

BLEND DOORS BREAKING...WON'T ALLOW ME TO DEFROST...IMPOSSIBLE TO SEE OUT OF WINDSHIELD. ..VERY DANGEROUS

NHTSA ID 10789719 · filed Nov 11, 2015

BLOWS COLD AIR ON PASSENGER SIDE WHEN HEAT IS ON AND MY WINDOWS CONTINUOUSLY FOG UP IN THE COLD. VEHICLE WAS LIKE THIS WHEN I PURCHASED IT WAS USED. FINDING IT THERE ARE THOUSAND AND THOUSANDS OF PEOPLE WITH THIS ISSUE OUR FORUMS ARE EVERYWHERE!

NHTSA ID 10787833 · filed Nov 2, 2015
All 124 reports naming visibility

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

108
reports

From owner reports, verbatim

After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.

NHTSA ID 11474598 · filed Jul 18, 2022

Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...

NHTSA ID 11444370 · filed Dec 20, 2021
All 108 reports naming electrical

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

61
reports

From owner reports, verbatim

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID 11686127 · filed Sep 9, 2025

GASOLINE SPEWING FROM TOP OF TANK AFTER FILLING. SEEMS TO BE COMING FROM TOP OF TANK - VENT TUBE. I CANNOT FIND A RECALL ON THIS ITEM ON THE NHTSA WEBSITE BUT I FOUND A RECALL CAMPAIGN 00V195000. THE DEALER DENIES THAT THIS RECALL EXISTS. DEALER IS HILL-KELLY IN PENSACOLA, FL. HAPPENS WHEN VEHICLE IS STOPPED AT GASOLINE PUMP/SERVICE STATION.

NHTSA ID 11118288 · filed Aug 7, 2018
All 61 reports naming fuel system

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

59
reports

From owner reports, verbatim

I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed

NHTSA ID 11703445 · filed Dec 6, 2025

WHEN EXITING THE EXPRESS WAY YESTERDAY, MY AIRBAG LIGHT TURNED ON AND DINGED ABOUT 3 TIMES AND TURNED OFF. THIS IS THE FIRST TIME MY GRAND CHEROKEE LAREDO HAS DONE THIS IN THE YEAR THAT I HAVE OWNED IT. I'D LIKE TO NOTE MY PREVIOUS CAR, A 1999 JEEP GRAND CHEROKEE LIMITED, WOULD HAVE THIS ISSUE EVERYDAY. IT IS NOT SAFE FOR MY AIRBAGS TO BE DISABLING WHILE MY CAR IS IN MOTION. ESPECIALLY SINCE IT IS HAVING A STALLING ISSUE AS WELL. THIS COULD BE FATAL GIVEN THE RIGHT CIRCUMSTANCES.

NHTSA ID 10909403 · filed Sep 23, 2016
All 59 reports naming airbags

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

56
reports

From owner reports, verbatim

BRAKE LIGHTS, RUNNING LIGHTS, TAIL LIGHTS, TURN SIGNALS DONT WORK. SITTING STILL OR MOVING.

NHTSA ID 11149844 · filed Nov 7, 2018

I HAVE READ THAT !ANY PEOPLE HAVE THE SAME DRIVER'S SEAT ISSUE. THE HOLES FOR THE BOLTS HAS BEEN SHREDDED COMPLETELY AND THE DEALERSHIP TRIED TO CHARGE $3,500 TO REPAIR IT. IT'S A DEFECT THAT SHOULD BE FIXED FOR FREE. IT UNDER THE SEAT, HOW CAN THE OWNER DESTROY THAT. 2) THE HEAD LIGHT COVERS GETS THIS DISCOLORATION OR GRIME ON THE INSIDE DECREASING THE BRIGHTNESS BY 45% AT NIGHT, THIS DIDN'T HAPPEN IN MY BRONCO. I CALLED CHRYSLER AND THEY SAID THE RECALL # LISTED ONLINE DIDN'T MATCH THE FORMAT OF THE NUMBERS IN THEIR SYSTEM TO DO RESEARCH. WHAT? THIS IS RIDICULOUS, FIX YOUR RECALLS CHRYSLER!!!

NHTSA ID 10783483 · filed Oct 19, 2015
All 56 reports naming exterior lighting

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

55
reports

From owner reports, verbatim

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR

NHTSA ID 11326587 · filed May 30, 2020

DASHBOARD LIGHTS AND ALARMS SIMULTANEOUSLY BLINK ON AND OFF. SEEMS TO BE A SHORT CIRCUIT IN THE WIRING. GAS TANK LEVELS OFF AT "EMPTY", AND THE FUEL GAUGE SPINS 180 DEGREES SO THAT IT IS CAUGHT UNDER THE "RESTING STICK" AT 0, THEREFORE, NO LONGER READING THE GAUGE. THIS HAPPENS WHILE IN MOTION AND WHILE PARKED.

NHTSA ID 11222194 · filed Jun 24, 2019
All 55 reports naming driver assistance

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

48
reports

From owner reports, verbatim

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR

NHTSA ID 11326587 · filed May 30, 2020

STEERING WHEEL HARD TO KEEP IN SINGLE LANE. NEW TIRES, BALANCED, AND ALIGNMENT ALL ACCOMPLISHED. STILL HARD TO KEEP IN SINGLE LANE.

NHTSA ID 11308678 · filed Feb 12, 2020
All 48 reports naming steering

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

35
reports

From owner reports, verbatim

ANTI-THEFT IS KEEPING THE JEEP FROM WORKING. THE VEHICLE STARTS AND DIES AFTER 2-3 SECONDS. I HAVE GOOGLED IT ON THE INTERNET AND THERE ARE LITERALLY TONS OF PEOPLE ON YOU TUBE/FACEBOOK (EVEN SOME LICENSED MECHANICS) COMPLAINING ABOUT THE ISSUE.

NHTSA ID 11229957 · filed Jul 7, 2019

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF DRIVE AND INTO SECOND GEAR. APPROXIMATELY THIRTY MINUTES LATER, THE TRANSMISSION TEMPERATURE GAUGE AND THE OVERDRIVE OFF WARNING INDICATOR ILLUMINATED. THE GEAR SHIFTER FAILED TO GO INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID 10979804 · filed Apr 21, 2017
All 35 reports naming powertrain (other)

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

31
reports

From owner reports, verbatim

FIRST: I HAD PURCHASED THIS VEHICLE USED WITH APPROX. 110,000 MILES ON ODOMETER. STEERING WHEEL VIOLENTLY SHAKES ON MODERATE TO HEAVY BRAKING AS WELL AS MODERATE SHAKING UPON DECELERATION ON HIGHWAY SURFACES AS WELL AS INTERMENT CLUNKING FROM FRONTAL SUSPENSION AREA UNDER SIMILAR CONDITIONS. THE STEERING WHEEL MAY BE POINTED STRAIGHT AHEAD OR AT A SLIGHT LEFT OR RIGHT POSITION. THERE ARE TIMES WHEN THE SHAKING, UNDER THE ABOVE CONDITIONS, IS VERY SLIGHT OR NONEXISTENT AT ALL. I BELIEVE IT IS IN THE FRONT STEERING LINKAGE/SUSPENSION AND NOT THE BRAKES. I HAVE PERSONALLY INSPECTED THE COMPONENTS MENTIONED ABOVE AS I HAVE MOPAR EXPERIENCE IN THE PAST AS A TECHNICIAN. I HAVE ALSO HAD A SECOND OPINION FROM AN INDEPENDENT TECHNICIAN WELL VERSED IN JEEP TECHNOLOGY. SECOND; I ALSO HAVE A PROBLEM WITH THE OIL PRESSURE BEING ERRATIC WHEN WARMED UP AND EITHER STATIONARY OR IN MOTION. I HAVE REPLACED THE OIL PRESSURE SENDING UNIT AND PERFORMED MOPAR DIAGNOSTICS ON THE CLUSTER AS MENTIONED IN THE SHOP MANUAL TO NO AVAIL ON THIS 4.0L ENGINE WITH AUTOMATIC TRANSMISSION.THE GAUGE READS WELL WHEN COLD BUT WHEN WARMED UP IT WILL DROP TO ZERO WITH THE GAUGE ALARM WARNING ME OF THE ACTION. THEN MOVING ERRATICALLY BETWEEN THE 40LB MARKER AND ZERO PRESSURE WHILE IN MOTION OR STATIONARY. I AND A FEW TECHNICIANS ARE HAVING DIFFICULTY DETERMINING WHERE THE PROBLEM IS GENERATED. ON A NOTE, THERE IS A SLIGHT CONSISTENT TICKING NOISE SUCH AS A VALVE LIFTER OR ROCKER ARM COMING FROM THE ENGINE, WARM OR COLD, STATIONARY OR IN MOTION. IT OCCURRED WHEN I PURCHASED THE VEHICLE AND IS STILL OCCURRING TODAY. THANK YOU FOR ANY CONSIDERATION THAT YOU MAY PROVIDE TO ME AS THIS IS MY ONLY MEANS OF TRANSPORTATION AND I AM HANDICAPPED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10852852 · filed Apr 1, 2016

I WAS DRIVING ON AN ON RAMP WHEN I HIT A RAISED BUMP ON THE ROAD. THE FRONT STARTED BUMPING VIOLENTLY ALMOST LIKE A BASKETBALL. WHEN I APPLIED THE BRAKES IT STOPPED AS I SLOWED DOWN. IT HAPPENED ONCE MORE AS I COULD NOT GET OFF THE HIGHWAY FROM THE FIRST INCIDENT. AGAIN, I HIT ANOTHER BUMP AND THE SAME THING HAPPENED. I WAS LUCKY THAT NO ONE WAS RIGHT BEHIND ME OR THERE MIGHT HAVE BEEN A COLLISION. I WENT ONLINE WHEN I GOT HOME TO SEE WHAT THE ISSUE WAS AND FROM WHAT I SAW IT WAS WHAT PEOPLE CALL THE "DEATH WOBBLE". *TR

NHTSA ID 10522398 · filed Jun 29, 2013
All 31 reports naming suspension

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

31
reports

From owner reports, verbatim

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID 11686127 · filed Sep 9, 2025

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 11362231 · filed Oct 1, 2020
All 31 reports naming body & structure

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

20
reports

From owner reports, verbatim

WHILE DRIVING AT SPEEDS AROUND 48 TO 51 MPH, YOU CAN FEEL THE STEERING WHEEL START SHAKING SOMETIMES IF YOU TAKE YOUR FOOT OFF THE GAS PETAL IT WILL STOP BUT MORE THAN NOT IT WILL GO INTO A VIOLENT SHAKE TO WHERE ONE CAN HARDLY HANG ONTO THE STEERING WHEEL. YOU HAVE TO TRY AND GET SAFELY TO SHOULDER AND STOP. THEN YOU CAN DRIVE AWAY BUT WHEN SPEEDING UP TO MERGE BACK INTO TRAFFIC IT DOES IT AGAIN. WHEN YOU JUST CANT TAKE IT ANYMORE YOU EXIT THE FREEWAY JUST TO DRIVE THE CITY STREETS TO WHERE YOU GET THE SMALL LIKE SHAKING IN THE STEERING WHEEL. THESE PAST 2 WEEKS IT SEEMS TO BE HAPPEING MORE OFTEN. I HAVE HAD SOME WORK DONE AS TO WHAT MY GUY THOUGHT IT COULD BE FOR IT TO NOT BE FIXED. I ALSO NOW HAVE THE ANNOYING AIR BAG LIGHT COMING ON AND BEEPING WHILE TURNING ANY DIRECTION CORNER. I REALLY LIKE THE JEEP BUT I ONLY WORK PART TIME AND MY FIANCE PASSED AWAY 2 YEARS AGO BEFORE HIS PASSING HE BOUGHT THE JEEP SO I WOULD HAVE A SAFE VEHICLE TO DRIVE. I DO NOT FEEL SAFE DRIVING THE JEEP BUT IT IS THE ONLY ONE I DO HAVE NOW..PARTS AND WORK DONE AS OF FEBRUARY OF 2015.....3 TIE ROD ENDS REPLACED 2 LOWER ONE UPPER ON PASSENGER SIDE, 2 NEW TIRES BECAUSE I WAS TOLD THAT IS WHAT WAS CAUSING IT., A REAR DRIVER SIDE WHEEL SEAL, A VALVE COVER GASKET, 2 SETS OF FRONT BRAKE PADS AND ROTORS COSING WELL OVER 1300.00. AND STILL HAVE THIS VIOLENT SHAKE. I CAN NOT AFFORD TO BUY A DIFFERENT VEHICLE SO PLEASE TELL ME WHAT TO STOP THE SHAKING FOREVER.

NHTSA ID 10758504 · filed Aug 22, 2015

I AM CONCERNED THAT CHRYSLER IS NOT INCLUDING MY EFFECTED YEAR JEEP BUT IS LEAP FROGGING TO THE 2002-2007 JEEP LIBERTYS. I HAVE THE SAME CONFIGURATION AS THE 1993-1998 JEEPS. DOES NOT SEEM FAIR. *TR

NHTSA ID 10520602 · filed Jun 19, 2013
All 20 reports naming other / unspecified

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

16
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEATBELTS DON'T RETRACT. HE ALSO EXPERIENCED FAILURES WITH THE FOG LIGHT AND THE COOLING FAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING WITH THE COOLING FAN FAILURE AND THE MECHANIC REPLACED THE RADIATOR; BUT, THE FAILURE WASN'T CORRECTED. REPORT 19961050 WAS FILED WITH THE MANUFACTURER WHO STATED THAT THE VEHICLE WASN'T INCLUDED IN RECALL 06V199000 ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN AND THEY WOULD REIMBURSE HIM FOR THE REPAIRS. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 94,000.

NHTSA ID 10359240 · filed Oct 5, 2010

MY CAR HAS MAJOR PROBLEMS AND I CAN'T AFFORD TO FIX, THEN I FIND THE PROBLEM THAT I HAVE IS DUE TO THE AUTOMAKER'S PROBLEM BECAUSE THE CAR IS ON RECALLS FOR THE PROBLEMS I AM HAVING. I RECEIVED NO NOTICES ON ANY RECALL, AND WHEN I GOT ON THE WEB-SITE TO CHECK FOR RECALLS THERE ARE AS MANY AS 10 MAJOR PROBLEMS WITH MY CAR AND JEEP. SOME COULD CAUSE ME TO CRASH OR EVEN EXPLODE WHILE DRIVING. WHERE ARE MY RECALL NOTICES? *TR

NHTSA ID 10250735 · filed Dec 4, 2008
All 16 reports naming seat belts

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

14
reports

From owner reports, verbatim

The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a complaint with the manufacturer and the NHTSA Hotline. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

NHTSA ID 11489313 · filed Oct 14, 2022

LEFT REAR TIRE FAILED AND BLEW OUT AT 70MPH. THE GOOD THING IS THE TIRE DEFLATED RAPIDLY WITH NO LOSS OF CONTROL OF THE VEHICLE. ON INSPECTION OF TIRE IT WAS FOUND THAT THE INNER SIDE WALL HAD A RECTANGULAR RIP/PATCH FROM THE RIM TO THE TREAD. THERE WAS NO DEBRIS OR OTHER ROAD HAZARDS WHEN THE TIRE FAILED. ALL FOUR TIRES HAVE LESS THAN 25000 MILES ON THEM. *TR

NHTSA ID 10480003 · filed Oct 13, 2012
All 14 reports naming tires & wheels

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

14
reports

From owner reports, verbatim

THE IN-DASH HEATER/AC BLEND DOOR IS MALFUNCTIONING CAUSING AIR FLOW NOT TO BE PROPERLY DIVERTED BETWEEN LOWER DASH VENTS, DASHBOARD VENTS AND DEFROSTER VENTS. THIS IS CREATING AN UNSAFE CONDITION WHEREBY THE WINDSHIELD WILL NOT CLEAR IN RAINSTORMS AND WILL NOT STAY DEFROSTED IN WINTER DRIVING. A SEARCH ON THE INTERNET AND ALONG WITH DISCUSSIONS WITH A LOCAL DEALER WORKING WITH JEEPS FOR MANY YEARS HAS LED ME TO UNDERSTAND THAT THIS IS A LONG-KNOWN AND VERY COMMON DEFECT WITH JEEP GRAND CHEROKEES. PRICES TO REPLACE THIS BLEND DOOR HAVE RANGED FROM $1000 TO $1500 DUE TO THE FACT THAT THIS IS A VERY LABOR INTENSIVE REPLACEMENT. I CONTACT CHRYSLER ASSISTANCE AND THEY SUGGESTED THAT I CONTACT YOU TO IDENTIFY THIS SAFETY CONCERN SO THAT PERHAPS A TECHNICAL SERVICE BULLETIN (TSB) COULD BE ISSUED AND CHRYSLER WOULD ADDRESS THE DEFECTIVE BLEND DOOR FOR CONSUMERS EXPERIENCING THIS SAFETY ISSUE. *JS

NHTSA ID 10462479 · filed Jun 20, 2012

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON MORE THAN TEN OCCASIONS, THE CONTACT STATED THAT THE SEAT HEATER ON THE DRIVER'S SIDE WOULD BECOME SO HOT THAT THE OCCUPANT IN THE SEAT WOULD BE BURNED. WHEN HE TURNED OFF THE SEAT HEATER, IT REMAINED ACTIVATED. HE HAD TO TURN OFF THE VEHICLE IN ORDER TO TURN OFF THE HEATER. HE NEVER SMELLED ANYTHING BURNING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 121,230 AND FAILURE MILEAGE WAS APPROXIMATELY 117,000.

NHTSA ID 10257396 · filed Feb 4, 2009
All 14 reports naming heating & air conditioning

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .