Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
61
Latest Sep 9, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,447 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2000 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 61 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming fuel system
The 25 most recent of 61, in the owner's own words
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ID
11686127
Incident
Sep 8, 2025
Fuel system
Filed Aug 7, 2018
GASOLINE SPEWING FROM TOP OF TANK AFTER FILLING. SEEMS TO BE COMING FROM TOP OF TANK - VENT TUBE. I CANNOT FIND A RECALL ON THIS ITEM ON THE NHTSA WEBSITE BUT I FOUND A RECALL CAMPAIGN 00V195000. THE DEALER DENIES THAT THIS RECALL EXISTS. DEALER IS HILL-KELLY IN PENSACOLA, FL. HAPPENS WHEN VEHICLE IS STOPPED AT GASOLINE PUMP/SERVICE STATION.
NHTSA ID
11118288
Incident
Jul 1, 2018
Mileage
186,000 mi
Fuel system
Filed Mar 28, 2018
Crash reported2 deaths reported
2000 JEEP GRAND CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DEADLY REAR ENDED ACCIDENT INVOLVING VEHICLE WHICH RESULTED IN A FUEL SYSTEM FIRE. *SMD *TR
NHTSA ID
10839482
Incident
Jan 22, 2015
ElectricalFuel system
Filed Oct 8, 2017
IM NOT SURE. ALL I KNOW IS THAT I PURCHASE THIS VEHICLE FEW MONTHS AGO, WITHIN THE TIME HAD THE VEHICLE I THEN PURCHASED ALL NEW PARTS AND STILL GET THE SAME RESULT... PLEASE HELP
NHTSA ID
11032241
Incident
Apr 26, 2017
Driver assistanceEngineFuel system
Filed Jun 5, 2017
VEHICLE WAS IN MOTION ON CITY STREET AND ENGINE QUIT AT 40MPH. THIS ENDAGERED DRIVER, PASSENGER, AND OTHER VEHICLES ON THE ROAD.
NHTSA ID
10993198
Incident
Jun 4, 2017
Mileage
138,000 mi
Fuel system
Filed Sep 15, 2016
I PRESENTLY DON'T HAVE A PICTURE OF THE GAS POURING OUT FROM THE GAS TANK AREA. I CAN GET YOU ONE UPON YOUR REQUEST. THEIR IS ALREADY A INVESTIGATION ON MY JEEP IN THE WORKS. THE PROBLEM IS GETTING WORSE. THE FUMES ARE MAKING ME SICK FROM WITHIN. MY GAS TANK IS LEAKING FROM SOMEWHERE. I'VE WAS PULLED OVER FROM A STRANGER ON THE ROAD AFTER FILLING THE TANK UP TWICE IN ONE WEEK LAST WEEK. THE MAN SAID MY GAS IS LEAKING OUT. I ASK HOW HE KNEW AND HIS RESPONSE WAS MY FUMES WERE COMING INTO HIS CAR AND MY TANK UNDER THE JEEP WAS WET. I GOT OUT AND WENT TO INVESTIGATE TO SEE FUEL POURING OUT FROM UNDERNEATH THE GAS TANK. I IMMEDIATELY DROVE HOME AND PARKED MY JEEP. I OBSERVE DEAD GRASS IN MY YARD ALSO WHERE ITS PARKED. THIS TYPE OF SMELLING OF FUMES AND WITNESSES OF MY FUEL WASTING ON THE GROUND IS A CONSISTS OCCURRENCE FROM STRANGERS. BOTH TRAVELING ON THE STREETS OF DAYTONA BEACH FLORIDA, PARKED AT MY FRIENDS HOUSE AS WELL AS MY OWN YARD.
NHTSA ID
10906851
Incident
Apr 17, 2016
Mileage
114,000 mi
Fuel system
Filed Aug 31, 2016
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,800.
NHTSA ID
10899811
Incident
Apr 1, 2016
Mileage
114,800 mi
AirbagsFuel system
Filed Dec 29, 2015
TAKATA AIR BAG AND FUEL TANK EXPLOSION ON IMPACT. AS OF THE DATE OF THIS REPORT, I DID NOT RECEIVED ANY DOCUMENT FROM CHRYSLER CONCERNING THESES 2 SAFETY ISSUE WITH MY JEEP. WE ARE LOCATED IN SOUTH FLORIDA. I'VE CALL SOME CHRYSLER DEALER IN MY AREA, AND THEY SAY THAT THERE ARE NO RECALL FOR MY CAR CONCERNING THESES TWO SAFETY ISSUE. NOTHING HAS HAPPEN SO FAR, BUT I DON'T WANT TO CONTINUE PLAYING THE ODD THAT NOTING WILL HAPPEN TO THE LIFE OF MY WIFE,MY CHILDREN AND MYSELF WHEN DRIVING THE JEEP IN FLORIDA. I WILL APPRECIATE RECEIVING ANY INPUT FROM THE NHTSA IN THAT MATTER, AND ALSO A RECALL NOTICE FROM CHRYSLER TO FIX THE TWO SAFETY ISSUE. THE SOONEST WILL THE BEST. THANK YOU FOR ADDRESSING MY CONCERN. *TR
NHTSA ID
10816863
Incident
Dec 29, 2015
Fuel system
Filed Nov 18, 2015
WE COULD IT TO THE DEALER FOR THE N47 RECALL AND IT WAS THERE FOR 24 HOURS AND THEY SAID IT DOESN'T NEED A HITCH IT DOESN'T NEED ANY PROTECTION FOR THE FUEL TANK. I DON'T UNDERSTAND WHY AND THIS RECALL IS A WASTE OF MY TIME AND THE CAR CAN STILL BLOW UP IN A REAR END CRASH,
NHTSA ID
10794730
Incident
Nov 18, 2015
Fuel system
Filed Jul 13, 2015
VEHICLE HAS GAS TANK KNOWN TO EXPLODE IN REAR END COLLISIONS.
NHTSA ID
10733717
Incident
Jul 13, 2015
Mileage
205,965 mi
ElectricalFuel systemExterior lighting
Filed May 14, 2015
ALTHOUGH NO ACCIDENT YET, I WANTED TO SAY THAT I HAVE NEVER RECEIVED ANY NOTICE FROM FCA ABOUT THE "CUSTOMER SATISFACTION CAMPAIGN" (BECAUSE ALTHOUGH THE GAS TANK HANGS UNDER THE REAR BUMPER, YEAR 2000 WAS NOT INCLUDED IN THE "RECALL" TRAILER HITCH DEAL). I BOUGHT IT NEW AND AM STILL LIVING AT THE SAME ADDRESS. I ALSO WANTED TO NOTE THAT ANOTHER ISSUE WITH THE GC IS THAT THE BRAKE AND TAIL LIGHTS OFTEN STOP WORKING. THE SOCKET GETS SCORCHED AND YOU HAVE TO GO TAKE IT APART, PRY THE CONTACTS UP JUST RIGHT AND PUT ALUMINUM FOIL UNDER THEM (GOOGLE GRAND CHEROKEE BRAKE LIGHTS). THAT WORKS FOR A WHILE, THEN YOU HAVE TO DO IT AGAIN. I'VE BEEN STOPPED TWICE IN 6 MONTHS FOR IT. SOMETIMES THE TAILLIGHT WORKS BUT ACTUALLY GOES OUT WHEN YOU STEP ON THE BRAKE. IN ANY CASE, HAVING A GAS TANK PRONE TO EXPLODING WHEN REAR ENDED ALONG WITH BRAKE LIGHT ISSUES IS NOT A GOOD THING. THE DOOR LOCKS ON THE PASSENGER SIDE ALSO CANNOT BE UNLOCKED EXCEPT FROM INSIDE THE VEHICLE, WHILE THE DRIVERS SIDE HAVE TO BE LOCKED MANUALLY (AGAIN, IT'S ALL OVER GOOGLE. IT'S CALLED THE ANGRY DUCK FOR THE NOISE THE LOCKS MAKE. I HAVE BEEN WAITING FOR NHTSA TO MAKE A OTHER ANNOUNCEMENT ABOUT THIS - THE NEWS WAS THEY WERE GOING TO IN A WEEK OR SO, BUT THAT WAS 3 WEEKS AGO. THANKS [XXX] [XXX]@GMAIL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
NHTSA ID
10716561
Incident
May 14, 2015
Mileage
10,300 mi
Fuel system
Filed Apr 24, 2015
DRIVING ALONG THE ROADWAY AT APPROXIMATELY 45 MPH THE AUTOMOBILE SHUT DOWN (NO GAS-NO IGNITION-NO DASH LIGHTS). I PULLED OF THE ROAD, TRIED TO, BUT WOULD NOT START. AFTER SITTING THERE FOR 45 MINUTES IT STARTED AGAIN. THIS HAS HAPPENED FIVE MORE TIMES SINCE. THE LAST TIME ON I-95 IN A CONSTRUCTION ZONE WITH VERY LIMITED ACCESS TO LEAVE THE HIGHWAY. NO MORE DRIVING ON MAIN ROADS AND HIGHWAYS. CHRYSLER DEALER DIDN'T HAVE ANY KNOWLEDGE OF PROBLEMS LIKE THIS. *TR
NHTSA ID
10712679
Incident
Feb 10, 2015
Mileage
117,000 mi
ElectricalFuel system
Filed Oct 20, 2014
MY WIFE WAS DRIVING IN TRAFFIC AND THE JEEP STOPS IN TRAFFIC. IT TOOK HER S COUPLE OF MINUTES TO GET IT FRANKED. AS SOON AS SHE PULLS OFF IT SHUTS OFF AGAIN. REALLY IN FRIDAY TRAFFIC HERD IN ATLANTA. DANGEROUS!! *TR
NHTSA ID
10648733
Incident
Oct 17, 2014
Mileage
283,296 mi
Fuel system
Filed Apr 21, 2014
A RECALL WAS ISSUED DUE TO THE GAS TANK LOCATION. NOW CHRYSLER SAYS MY VEHICLE DOES NOT NEED IT. I DON'T WANT A FIERY CRASH IF I GET REAR ENDED. PLEASE HELP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10583854
Incident
Apr 1, 2000
Mileage
15 mi
Fuel system
Filed Feb 26, 2014
I CAN'T PUT GAS IN THE TANK UNLESS IT IS AT THE VERY SLIGHTEST FLOW OR IT JUST SHUTS OFF AND SOMETIMES SPEWS GAS BACK OUT AT ME. I HAVE BEEN SOAKED WITH GASOLINE MORE THAN ONCE. I CAN'T EVEN PUT IT ON THE LOWEST SETTING ON THE HANDLE. I SAW THE RECALLS AND CALLED THE DEALER WHO SAID THAT THEY KNOW THAT THIS IS A MANUFACTURERS DEFECT BUT THEY WON'T DO ANYTHING BECAUSE MY VIN ISN'T IN THE RECALL. THIS IS OBVIOUSLY A FIRE HAZARD AND I CAN'T BELIEVE WE CAN'T GET THIS FIXED. *TR
NHTSA ID
10566030
Incident
Feb 26, 2014
Mileage
167,000 mi
Fuel system
Filed Aug 9, 2013
FAULTY GAS TANK. GAS LEAKING FROM TANK. STRONG SMELL. *TR
NHTSA ID
10534434
Incident
Aug 9, 2013
Mileage
160,000 mi
Driver assistanceFuel system
Filed Jun 24, 2013
I AM CONCERNED THAT MY VEHICLE IS NOT GOING TO BE RECALLED. I HAVE READ THAT IF I AM STRUCK FROM BEHIND MY CAR COULD CATCH FIRE. I AM EXPERIENCING SOME OTHER ISSUES WITH THE CAR, ONE OF WHICH IS IT DYING EVERYTIME I PUSH THE ACCELERATOR. SO I AM TERRIFIED THAT IF I PULL OUT INTO TRAFFIC AND IT DIES, LIKE IT DOES REGULARLY, I WILL BE REAR-ENDED AND MY CAR WILL BURST INTO FLAMES AND MY KIDS, INCLUDING AN INFANT, IN THE BACK SEAT WILL DIE IN THE FIRE. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE ANOTHER PERSON, CHILD OR ADULT, LOSES THEIR LIFE! *TR
NHTSA ID
10521482
Incident
Jun 24, 2013
Fuel system
Filed Jun 19, 2013
THE GAS TANK IS A BOMB. THIS NEEDS TO BE FIXED NOW. 2.7 MILLION JEEPS ON THE ROAD, AND I AM ONE OF THEM. I AM 76 YEARS OLD AND AFRAID TO DRIVE FOR FEAR OF BEING HIT AND BLOWING UP. I LOVE MY FAMILY AND MY LIFE. PLEASE DO SOMETHING ABOUT THIS PROBLEM. ..UPDATED 07-05-13 *BF
NHTSA ID
10523397
Incident
Jun 3, 2013
Fuel system
Filed Jun 19, 2013
YOU PEOPLE, AT NHTSA LOOK LIKE A GROUP OF "HORSE'S [XXX]" FOR BACKING DOWN. I HAVE COMPLAINED ABOUT THE GAS TANK ON MY 2000 JEEP GRAND CHEROKEE LIMITED AND NOW YOU HAVE ALLOWED CHRYSLER TO "MAKE A DEAL" BY NOT INCLUDING THE 1999 TO 2004 GROUP...WHAT A "CROCK" THAT IS! YOU HAVE THE FACTS...51 DEATHS DIRECTLY ONLY ATTRIBUTED TO PLACEMENT OF THE GAS TANK....STOP SHIRKING YOUR RESPONSIBILITIES AND GET THEM TO RECALL THAT GROUP AS WELL. ENOUGH OF YOUR BEING "BACKED UP AGAINST THE WALL" BY THE AUTO MAKERS....GET OFF YOUR DUFF AND SHOW THEM WHO IS THE BOSS OF OUR SAFETY....ONLY YOU....NOW MAKE IT WORK! A VERY IRATE CUSTOMER.... (AND THIS SHOULD APPEAR EVERYWHERE AND CHRYSLER NEEDS HEAVY DUTY PRESSURE TO RECALL THE '99 TO '04 GROUP...SAME PROBLEM, SAME SITUATION AND WILL HAPPEN AGAIN AND AGAIN....GET IT RIGHT THIS TIME!) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10520776
Incident
Jun 19, 2013
Mileage
12,000 mi
Fuel system
Filed Jun 5, 2013
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE FUEL TANK WAS EXPOSED UNDER THE VEHICLE. THE DEALER AND THE MANUFACTURER HAD BOTH BEEN CONTACTED. THE CONTACT REFERENCED NHTSA ACTION ITEM: EA12005 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 198,000. *TR
NHTSA ID
10515206
Incident
Jun 5, 2013
Fuel system
Filed Jun 19, 2012
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK ON THE PASSENGER SIDE OF HER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE FAILURE AND STATED THAT THE CONTACT SHOULD NOT DRIVE THE VEHICLE BECAUSE IT WAS A FIRE HAZARD. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10462213
Incident
Jun 1, 2012
Mileage
100,000 mi
Fuel system
Filed Feb 21, 2012
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT, RE HIS 2000 JEEP GRAND CHEROKEE *TGW THE CONSUMER STATED HE SAW A REPORT ON THE NEWS ABOUT GAS TANKS EXPLODING IN REAR END COLLISIONS AND WAS CONCERNED FOR HIS SAFETY. *JB
NHTSA ID
10448768
Incident
Feb 1, 2012
Fuel system
Filed Jan 3, 2012
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS HANGING LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE SKID PLATE THAT HELD THE TANK IN PLACE WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
NHTSA ID
10442203
Incident
Dec 20, 2011
Mileage
153,000 mi
Fuel system
Filed Apr 29, 2011
I HAVE BEEN GETTING THE RUN AROUND FORM CUSTOMER SERVICE AT CHRYSLER. I HAVE A JEEP GRAND CHEROKEE,AND WAS PLANNING ON BUYING ANOTHER. BUT>>> COMMENTS: --------- MY 2000 JEEP GRAND CHEROKEE WITH A 4L ENGINE STALLS WHEN TURNING LEFT IF THE FUEL LEVEL IN THE TANK IS BELOW 1/4. THE VIN NUMBER IS; [XXX] THIS IS VERY DANGEROUS, AND COULD CAUSE A SERIOUS ACCIDENT IF I AM NOT ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. LAST WEEK I HAD THE LOCAL DEALER CHECK THE VEHICLE. THEY SAID IF IT WERE THE SENSING UNIT IN THE GAS TANK, IT WOULD BE COVERED UNDER A RECALL. THEY SAID IT WAS THE FUEL PUMP ITSELF, NOT THE SENSOR, AND THEREFORE, I WOULD HAVE TO PAY AROUND $1000.00 TO HAVE THE FUEL PUMP REPLACED. THERE IS NOTHING WRONG WITH THE PUMP, THERE IS SOMETHING WRONG WITH THE PICKUP DEVICE WHENTHE TANK LEVEL DROPS BELOW 1/4, AND THIS HAPPENS OVER A PERIOD OF TIME. I HAVE CHECKED SEVERAL WEB SITES AND FOUND QUITE A NUMBER OF PEOPLE COMPLAINING ABOUT THE SAME SITUATION. I CALLED CHRYSLER TODAY AT 1-800-992-1997 AND WAS TOLD I WOULD HAVE TO SPEAK WITH CUSTOMER SERVICE AT 1-800-853-1403. WHEN I CALLED THIS NUMBER I SPOKE TO A REPRESENTATIVE AND I EXPLAINED WHAT THE PROBLEM WAS AND I WAS TOLD THE VEHICLE WAS TOO OLD FOR THEM TO DO ANYTHING ABOUT IT. I ASKED TO SPEAK TO HIS SUPERIOR, AND WAS DENIED A NAME. WHEN I ASKED FOR A NAME, SHE ASKED "IS ANYTHING ELSE I CAN HELP YOU WITH AND TOLD ME THANKS FOR CALLING. THIS IS NOT AN ANOMALY WITH MY 2000 JEEP GRAND CHEROKEE, ACCORDING TO THE SITES I VISITED, THIS OCCURS FROM 95 AND ON INTO THE 2000 (S) JEEP. THE JEEP DIED ON MY ON A BUSY HIGHWAY AT 1/4 TANK AND I COULD NOT GET OUT OF THE WAS OF TRAFFIC IN SPEEDS OF 70+MPH. I THOUGHT I WAS GOING TO DIE GETTING MY VEHICLE TO THE SHOULDER OF THE ROAD. THIS DEFECT CAN CAUSE DEATH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10398251
Incident
Apr 29, 2011
Mileage
121,000 mi
Fuel system
Filed Sep 3, 2009
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT NOTICED A FUEL LEAK WHEN FUELING THE GAS TANK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. HE CONTACTED THE DEALER AND A TECHNICIAN STATED THAT BECAUSE HIS VIN NUMBER WAS EXCLUDED FROM RECALL# 06E011000 (FUELSYSTEM, GASOLINE: DELIVERY: FUEL PUMP), HE WAS INELIGIBLE FOR A FREE REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED.THE CURRENT AND THE FAILURE MILEAGES WERE 148,049.
NHTSA ID
10282788
Incident
Mar 2, 2009
Mileage
148,049 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own