Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2000 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 35 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 35, in the owner's own words
ANTI-THEFT IS KEEPING THE JEEP FROM WORKING. THE VEHICLE STARTS AND DIES AFTER 2-3 SECONDS. I HAVE GOOGLED IT ON THE INTERNET AND THERE ARE LITERALLY TONS OF PEOPLE ON YOU TUBE/FACEBOOK (EVEN SOME LICENSED MECHANICS) COMPLAINING ABOUT THE ISSUE.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF DRIVE AND INTO SECOND GEAR. APPROXIMATELY THIRTY MINUTES LATER, THE TRANSMISSION TEMPERATURE GAUGE AND THE OVERDRIVE OFF WARNING INDICATOR ILLUMINATED. THE GEAR SHIFTER FAILED TO GO INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. IN ADDITION, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IT WAS UNKNOWN IF THE TRANSMISSION OR THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
ENGINE SHUTS OFF WHILE DRIVING. VERY DANGEROUS TO SHIFT TO NEUTRAL, WHILE ROLLING, AND TRY TO RESTART WITH KEY. MUST COME TO A COMPLETE STOP AND SHIFT TO PARK TO RESTART. NOT SO BAD IF YOU CAN GET TO THE SIDE OF THE ROAD FIRST, TERRIBLE IF YOU HAVE TO STOP IN THE TRAVEL LANES TO RESTART CAR. SOMETIMES IT TAKES UP TO 30 MINUTES TO GET VEHICLE STARTED AGAIN. *TR
THE TRUCK SEEMS TO HAVE LOST POWER TO DRIVE AND ALSO TO PROVIDE PROPER TO THE RADIO WHICH GOES IN AND OUT. WHILE DRIVING THERE WAS NO ENGINE LIGHT THAT CAME ON AND THE TRUCK STARTED HESITATING TO KEEP GOING. AT 0 TO 40MPH IT WAS ACTING LIKE IT WANTED TO SHUT OFF BUT AS I GAVE IT MORE GAS IT SEEMED TO GET BETTER AND THE MUSIC CAME IN CLEARER BUT THEN IT WOULD JERK LIKE IT WAS GOING TO SHUT DOWN. I HAVE HAD THE STARTER, ALTERNATOR, ENGINE AND SPARK PLUGS CHANGED AND CHECKED BUT IT STILL IS DOING THE SAME THING. THIS IS UNSAFE WITH MY KIDS IN THE CAR AND NO WARNING LIGHT TO SAY THAT ANYTHING IS WRONG. THIS NEEDS TO BE ADDRESSED I'VE SEEN TOO MANY TRUCKS WITH SIMILAR ISSUES LIKE MINES. *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE PSM MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.THE VIN WAS NOT AVAILABLE.
I OWN A 2000 JEEP GRAND CHEROKEE I WAS TRAVELING ON THE FREEWAY A FEW DAYS A GO WHEN MY TRUCK DECREASED IN SPEED SOMEWHAT. I PULLED OFF THE FREEWAY TO STOP AT A GAS STATION. ONCE STOPPED AT THE LIGHT A THICK PLUM OF SMOKE APPEARED IN THE AFT PORTION OF THE SUV. I PULLED INTO THE GAS STATION WITH SCREAMS OF YOUR TRUCK IS ON FIRE GET OUT. I QUICKLY PLACED THE TRUCK IN PARK JUMPED OUT AND THE TRUCK CONTINUED TO ROLL OUT OF THE GAS STATION ONTO THE STREET HITTING SOME LOCAL CONSTRUCTION WORKERS NEARBY EQUIPMENT. THE REAR AXLE CASE WAS ON FIRE. I GRABBED A C02 TANK FROM THE GAS STATION IN AN ATTEMPT TO STOP THE FIRE. THE DETROIT FIRE DEPARTMENT HAD TO COME TO COMPLETELY EXTINGUISH THE FIRE. *TR
2000 JEEP GRAND CHEROKEE -- SUDDEN ACCELERATION -- PULLED UP TO A GAS PUMP, STOP WENT TO SHIFT TO PARK AND THE VEHICLE SUDDENLY ACCELERATED. IF I HAD NOT QUICKLY TURNED OFF THE KEY I WOULD HAVE GONE THROUGH THE STATION. *TR
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 - ELECTRIC RADIATOR FAN. CONSUMER STATES THE FAN WAS REPLACED IN JANUARY 2008 FOR THE SECOND TIME BECAUSE IT WOULD NOT SHUT OFF AND FEELS THAT IT SHOULD HAVE BEEN REPLACED AT NO COST SINCE IT WAS RECALLED PREVIOUSLY . *NJ THE CONSUMER ALSO STATED THE TRANSMISSION WOULDN'T SHIFT INTO FIRST GEAR. THE DEALER FOUND A BAD TRANSMISSION VALVE BODY, 02 SENSOR AND SYNC SIGNAL OUT OF SPECIFICATIONS. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. UPDATED 09/08/10*JB
JUST DISGUSTED WITH THE NUMBER OF REPAIRS I HAVE NEEDED TO MAKE TO THIS VEHICLE. IN THE LAST SIX YEARS THE FOLLOWING REPAIRS HAVE BEEN DONE: BRAKES REPLACED 3 TIMES AND NEED TO BE DONE AGAIN DOOR WINDOW MOTOR COOLING FAN, RADIATOR EVAPORATOR COILS HOOD LIFTERS-HOOD WILL NOT STAY UP DRIVERS DOOR CLUNKS STARTER COMPRESSOR LEAKING AXLE SEALS AND NOW I HAVE A CRACKED HEAD ON THE ENGINE. THE JEEP JUST FAILED OUT OF THE BLUE. GLAD I WAS CLOSE TO HOME. THIS VEHICLE IS A LEMON. BUY AMERICAN AGAIN--MOST LIKELY NOT. ARE OUR "AMERICAN" VEHICLES BEING BUILT WITH INFERIOR PARTS? OR ARE THEY PROGRAMMED TO BE OBSOLETE WITHIN A FEW YEARS? *NM
VEHICLE HAS BEEN TO THE REPAIR SHOP SEVERAL TIMES FOR REAR END REPAIRS, THE REAR END WAS REPLACED WITH ANOTHER. *JB
REAR AXEL ON MY 2 WD GRAND CHEROKEE (JEEP) NEEDED TO BE REPLACED UPON DECELERATION THE PARTS MADE A GRINDING SOUND TOOK IT TO THE CHUCK HUTTON DEALERSHIP ON MT. MORIAH AND THEY DIAGNOSED THE PROBLEM. $890.00 PLUS TAX AND HAZ DISP. FEE OF $39.00. *JB
THE VEHICLE'S BRAKES AND ROTORS HAVE HAD TO BE REPAIRED OFTEN. *NM THE CONSUMER WAS TOLD THAT THE ROTORS WERE TOO SMALL FOR THE VEHICLE. THE CONSUMER HEARD A POP NOISE WHEN TAKING OFF OR STOPPING INTERMITTENTLY. THE VEHICLE SHIMMIED AT 60 MPH AND WHEN THE VEHICLE SLOWED DOWN. OIL LEAKED FROM THE FRONT DIFFERENTIAL. THE VEHICLE DOOR LOCK MADE A BAD GRINDING NOISE WHEN THE CONSUMER USED THEY KEY TO ACCESS THE VEHICLE. *TC *JB
WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE SHOOK UNCONTROLLABLY. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE PADS AND ROTORS NEEDED TO BE REPLACED. CONSUMER INFORMED THE DEALER THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND PROBLEM HAD NOT RESOLVED. *AK PROBLEM STILL EXISTS. *TC THERE WAS AN OIL LEAK FOUND AT THE LEFT REAR AXLE SEAL. UPDATED 02/20/07. *JB
PROBLEMS WITH THE DIFFERENTIAL ON VEHICLE.*MR THE VEHICLE WOULD VIBRATE WHILE DRIVING 50-65 MPH. THE DIFFERENTIAL UNIT WAS REPLACED. *NM
CONSUMER COMPLAINED ABOUT STEERING PROBLEMS. THERE WAS A HONKING NOISE WHEN THE STEERING WHEEL WAS TURNED. INTERMITTENTLY STEERING WHEEL MADE A POPPING NOISE WHILE DRIVING, ESPECIALLY WHEN TURNING, AND THE STEERING WHEEL FAILED TO GO IN THE LOCKED POSITION WHEN THE VEHICLE WAS TURNED OFF. DEALERSHIP DIDN'T KNOW WHAT CAUSED THESE PROBLEM,BUT THERE WAS A TECHNICAL SERVICE BULLETIN ON EACH OF THEM. ALSO, FRONT DRIVE AXLE MADE A WINING NOISE WHILE DRIVING. *AK
2000 JEEP GRAND CHEROKEE 4X4 V6. THE STEERING WHEEL AND BRAKE PEDAL WOULD PULSATE HORRIBLY AND SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM WAS DUE TO THE FRONT ROTORS WHICH WERE NOT COVERED UNDER WARRANTY EVENTHOUGH THERE ARE 2 TECHNICAL BULLETINS FROM JEEP COVERING THIS PROBLEM. DEALER REPLACED THE FRONT ROTORS, CALIPERS, AND PADS AS SUGGESTED BY THE BULLETINS. #0500302 - COST OF THE REPAIR: $552.22.(2) DEALER INFORMED ME AFTER FIXING MY BRAKES THAT THE THE REAR DIFFERENTIAL HAS A HIGH-PITCHED AXLE. THIS IS CAUSED BY A FAULTY REAR DIFFERENTIAL WHICH NEEDS TO BE REDONE. NOT COVERED UNDER WARRANTY. #0300302A - ESTIMATED COST OF REPAIR $932.00, *AK
REAR DIFFERENTIAL: COMPLETE LOCKUP AT 55 MPH !!! AS I TRAVELED DOWN A COUNTY HWY TO JUST OUTSIDE OF TOWN AFTER WORK. ALMOST KILLED 2 PEDESTRIANS AS THE BACK END SKIDDED 100 FT IN COMPLETE LOCKUP, DEALER REPLACING THE REAR AXLE AND LOOKING AT THE FRONT DIFFERENTIAL SINCE IT SEEMS TO HAVE PROBLEMS CAUSED BY THIS SUDDEN FAILURE OF THE BACK. BRAKES: I HAVE HAD ROTORS TURNED 3 TIMES (TWICE BY DEALER UNDER WARRANTY AND ONCE BY INDEPENDENT SHOP) AND SINCE PURCHASED COMPLETE NEW ROTORS AND PADS ON ALL 4 TIRES WORK BY MIDAS DUE TO SEVERE PULSATION WHEN BRAKING. I HAVE NOTICED LOTS OF COMPLAINTS FOR EXACTLY THE SAME THING ON INTERNET. JAY LASZEWSKI DT
CONSUMER STATES THE REAR DIFERENTIAL, REAR AXLE AND INNER SHAFT HAS TO BE REPLACED. DALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
TRANSFER CASE BAD ON DELIVERY. SNAP RING NOT INSTALLED UNIT REPLACED. BRAKE ROTORS WARP EVERY 20K MILES. REPLACED WITH AFTERMARKET AT 40K.. STEERING COLUMN CLUNK AND FEELS LOOSE. DEALER REPLACED WITH NEW, SAME PROBLEM EXISTS. EXCESSIVE CLUNKING AND LOOSENESS IN DRIVELINE. LOUD CLUNK PARK TO REVERSE DEALER SAYS NORMAL BUT LOTS OF COMPLAINTS. MR
BRAKES - ROTORS WARP ABOUT EVERY 9 TO 12,000 MILES. THE ROTORS HAVE BEEN TURNED 3 TIMES AND ARE NOW IN NEED AGAIN. TRANSMISSION - THE OVERDRIVE SLIPS AS IT ENGAGES. TACHOMETER SHOWS THE ENGINE SPEED INCREASING AS THE OD ENGAGES, THAN DROPS AS IT FINALLY FULLY ENGAGES.
REPAIRS ON BRAKES 4TIMES, DRIVETRAIN 4 TIMES, MANY OTHER ITEMS.*AK
RE: BRAKING SYSTEM, VEHICLE HAS ALWAYS HAD SHIMMY OR PULSATION AND FEEL THAT VEHICLE WILL NOT STOP. COMPLAINED TO DEALER AT 9,000, 20,000 AND AGAIN AT 34,000 MILES AS WELL AS NUMEROUS TIMES WHILE AT DEALER FOR OIL CHANGES. ALWAYS TOLD THIS IS JUST HOW VEHICLE BRAKES UNTIL 34,000 WHEN TOLD THAT ALL PADS NEED REPLACEMENT AND ROTORS ARE WARPED. CHRYSLER REFUSES TO PAY OR ACKNOWLEDGE DEFECT DESPITE MY RECORD OF COMPLAINTS. RE: DRIVE SHAFT, VEHICLE CLUNKS AS STOPPING AND TAKES A LONG TIME SWITCHING GEARS. COMPLAINED AT 5,000, 9,000, 20,000, AND 34,000. DRIVE SHAFT SUPPOSEDLY REPLACED AT 5,000 AND 9,000 MILES, ALTHOUGH INDEPENDENT MECHANIC DOUBTS UPON REVIEW. CHRYSLER CONSIDERING ANOTHER REPLACEMENT AFTER 34,000 MILE COMPLAINT.*JB
CONSUMER STATED WHEN THE BRAKES ARE APPLIED, THERE IS A SEVERE VIBRATION, THE DEALER REPLACED THE FRONT PADS AND ROTORS.*JB
STEERING WHEEL VIBRATES DURING HIGHWAY SPEED BRAKING, ALL ROTORS AND PADS REPLACED @ 9180 MI. 3 ROTORS RESURFACED AND ONE REPLACED AGAIN @16356 MI. - VEHICLE WHISTLES AT SPEED GREATER THAN 15 MPH. DEALER REPLACED 'PITTED BEARINGS' IN FRONT DIFFERENTIAL @ 18235 MI..*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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