2000 Jeep Grand Cherokee Other / unspecified Problems
Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Aug 22, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 1,447 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2000 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
Shown in the owner’s own words, exactly as filed
Body & structureOther / unspecifiedSteering
Filed Aug 22, 2015
WHILE DRIVING AT SPEEDS AROUND 48 TO 51 MPH, YOU CAN FEEL THE STEERING WHEEL START SHAKING SOMETIMES IF YOU TAKE YOUR FOOT OFF THE GAS PETAL IT WILL STOP BUT MORE THAN NOT IT WILL GO INTO A VIOLENT SHAKE TO WHERE ONE CAN HARDLY HANG ONTO THE STEERING WHEEL. YOU HAVE TO TRY AND GET SAFELY TO SHOULDER AND STOP. THEN YOU CAN DRIVE AWAY BUT WHEN SPEEDING UP TO MERGE BACK INTO TRAFFIC IT DOES IT AGAIN. WHEN YOU JUST CANT TAKE IT ANYMORE YOU EXIT THE FREEWAY JUST TO DRIVE THE CITY STREETS TO WHERE YOU GET THE SMALL LIKE SHAKING IN THE STEERING WHEEL. THESE PAST 2 WEEKS IT SEEMS TO BE HAPPEING MORE OFTEN. I HAVE HAD SOME WORK DONE AS TO WHAT MY GUY THOUGHT IT COULD BE FOR IT TO NOT BE FIXED. I ALSO NOW HAVE THE ANNOYING AIR BAG LIGHT COMING ON AND BEEPING WHILE TURNING ANY DIRECTION CORNER. I REALLY LIKE THE JEEP BUT I ONLY WORK PART TIME AND MY FIANCE PASSED AWAY 2 YEARS AGO BEFORE HIS PASSING HE BOUGHT THE JEEP SO I WOULD HAVE A SAFE VEHICLE TO DRIVE. I DO NOT FEEL SAFE DRIVING THE JEEP BUT IT IS THE ONLY ONE I DO HAVE NOW..PARTS AND WORK DONE AS OF FEBRUARY OF 2015.....3 TIE ROD ENDS REPLACED 2 LOWER ONE UPPER ON PASSENGER SIDE, 2 NEW TIRES BECAUSE I WAS TOLD THAT IS WHAT WAS CAUSING IT., A REAR DRIVER SIDE WHEEL SEAL, A VALVE COVER GASKET, 2 SETS OF FRONT BRAKE PADS AND ROTORS COSING WELL OVER 1300.00. AND STILL HAVE THIS VIOLENT SHAKE. I CAN NOT AFFORD TO BUY A DIFFERENT VEHICLE SO PLEASE TELL ME WHAT TO STOP THE SHAKING FOREVER.
NHTSA ID
10758504
Incident
Feb 11, 2015
Mileage
116,000 mi
Other / unspecified
Filed Jun 19, 2013
I AM CONCERNED THAT CHRYSLER IS NOT INCLUDING MY EFFECTED YEAR JEEP BUT IS LEAP FROGGING TO THE 2002-2007 JEEP LIBERTYS. I HAVE THE SAME CONFIGURATION AS THE 1993-1998 JEEPS. DOES NOT SEEM FAIR. *TR
NHTSA ID
10520602
Incident
Jun 19, 2013
Mileage
190,000 mi
Interior & seatsOther / unspecified
Filed Mar 21, 2009
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO AND I AM HAVING ISSUES WITH THE DRIVERS SIDE SEAT. IT HAS BROKEN AND I HAVE FIXED IT AND BROKEN AGAIN. I TOOK IT TO MY REPAIR SHOP FOR WELDING AN WHEN THEY TOOK IT OUT THEY FOUND IT WAS ONLY BEING HELD TOGETHER BY FABRIC. I UNDERSTAND THAT VEHICLE PARTS HAVE A LIFESPAN AND SOME REQUIRE THAT THEY BE REPLACED . THE FRAME OF THE DRIVERS SEAT SHOULD NOT BE ONE OF THEM. I'M LOOKING AT A $400-500.00 REPAIR THAT I SHOULD NOT BE RESPONSIBLE FOR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RESOLVED THROUGH A RECALL. THE PRICE FOR THE REPLACEMENT FRAME IS OVER $300.00, NOT COUNTING LABOR. I HAVE LOOKED AT COMPLAINTS ONLINE AND THIS ISSUE SEEMS TO BE VERY COMMON. YOU CAN'T EVEN FIND REPLACEMENT SEATS AT SALVAGE YARDS. THE BIG THREE HAVE BEEN UNDEREGINEERING VEHICLE PARTS FOR YEARS FOR THE PURPOSE OF FUTURE PARTS AND VEHICLE SALES. THIS APPROACH IS A MAJOR REASON THEY ARE IN THE MESS THAT THEY ARE IN. THE GOVERNMENT, INSTEAD OF THROWING MORE BILLIONS AT THEM NEEDS TO HOLD THEM ACCOUNTABLE, ESPECIALLY IN AN INSTANCE LIKE THIS WHERE ME AND MY FAMILIES SAFETY HAS BEEN COMPROMISED. *TR
NHTSA ID
10262631
Incident
Aug 23, 2004
Mileage
60,000 mi
EngineOther / unspecified
Filed Jan 30, 2009
I BOUGHT THE CAR IN SEPTEMBER 2007..IN NOVEMBER I WAS ON THE HIGHWAY AND SUDDENLY THE CAR STARTED TO OVERHEAT HAD TO GET IT TOWED TO THE NEAREST AUTO SHOP WHERE THEY SAID THE RADIATOR WAS DAMAGED AND HAD TO BE CHANGED...COUPLE DAYS LATER THE FAN STOPPED WORKING WHICH ALSO HAD TO BE CHANGED. AFTER ALL THE OVER HEATING THE MECHANIC TOLD ME THE ENGINE BURNED OUT AND ALSO HAD TO BE REPLACED AFTER THE FACT MY CAR WOULDNT START. HAD THE TRUCK WORKING FOR A WHILE UNTIL APRIL 2008 WHERE MY TRANSMISSION STARTED FAILING. I KEPT HEARING A CLICKING NOISE AND THE TRUCK WOULDNT ACCELERATE AS FAST IT SHOULD HAVE BEEN. HAD THE TRANSMISSION REPLACED AT COTTMAN TRANSMISSION. AFTER ALL THIS HAD HAPPENED THE ENGINE LIGHT CAME ON AND I COULDNT GET MY INSPECTION DONE, TURNED OUT TO BE A HOSE CAUSING AIR TO BE RELEASED. IT IS NOW JANUARY 2009 AND MY TRUCK HAS LEAKED OUT ALL ITS ANTIFREEZE ONCE AGAIN ITS OVER HEATING. ALL IN ALL SINCE SEPTEMBER 2007 I HAVE SPENT OVER $3500-$4000 ON THIS TRUCK. STILL MAKING PAYMENTS ON THE TRUCK FROM COLLEGE HILL AUTO IN PENNSYLVANIA. *TR
NHTSA ID
10256969
Incident
Nov 25, 2007
Mileage
98,000 mi
BrakesElectricalInterior & seats+2 more
Filed Dec 21, 2008
BOTH TAIL LIGHT ASSEMBLIES STOPPED WORKING AND WAS CITED BY A POLICE OFFICER. REPLACEMENT WAS ~$500. REAR LIFT GATE LOCK ACTUATOR IS BROKEN, SO CANNOT OPEN LIFT GATE. RIGHT REAR DOOR LOCK WILL NOT ALLOW OPENING FROM INSIDE. SHIFT SENSOR/SOLENOID HAS GONE BAD TWICE LEADING TO PROBLEMS WITH SHIFTING FROM GEARS (REVS REALLY HIGH BEFORE SHIFTING). ROTORS ARE CONSTANTLY BECOMING WARPED AND BRAKES HAVE TO BE READJUSTED. LEFT BLINKER NO LONGER WORKS AND TO FIX IT, THE DEALERSHIP TOLD ME THEY HAVE TO REPLACE THIS ENTIRE ENGINE BLOCK FOR ABOUT $800. POWER WINDOW LOCK NO LONGER WORKS. OTHER THAN THAT, CAR RUNS GREAT :). *TR
NHTSA ID
10252464
Incident
Jan 9, 2005
Mileage
80,000 mi
BrakesInterior & seatsOther / unspecified+1 more
Filed Nov 28, 2008
2000 JEEP GRAND CHEROKEE HEAT NOT WORKING - A COMMON COMPLAINT OF MANY JEEP OWNERS SEEKING TO FILE A CLASS-ACTION LAWSUIT AGAINST DAIMLER CHRYSLER JEEP. $900 + IS BEYOND ABSURD TO PAY TO FIX THIS COMMON PROBLEM THAT JEEP SHOULD HAVE RECALLED AND FIXED FOR FREE. *TR
NHTSA ID
10250064
Incident
Nov 1, 2008
Mileage
80,000 mi
Other / unspecified
Filed Jun 4, 2008
THE FAILURE IS IN THE AIR CONDITIONING SYSTEM. THE FAILURE CAUSES THE AIR CONDITIONER TO ONLY BLOW COLD AIR. THE REPAIR WOULD COST BETWEEN $1500 AND $2500. *TR
NHTSA ID
10229888
Incident
Jan 1, 2004
Other / unspecified
Filed Oct 19, 2007
I HAVE A BLEND DOOR PROBLEM WITH MY 2000 JEEP GRAND CHEROKEE LIMITED. I HAVE NOT TAKEN IT IN FOR THE REPAIR YET, BUT I PURCHASED AN EXTENED WARRANTY. THIS ISSUES DOES SEEM TO BE A PROBLEM, AND WHEN MY WARRANTY EXPIRES I HOPE NOT TO HAVE THIS AS AN ISSUE AFTER IT GETS FIXED
NHTSA ID
10206340
Incident
Oct 1, 2007
EngineOther / unspecified
Filed Mar 14, 2007
I HAVE A 2000 GRAND CHEROKEE JEEP LIMITED THAT I PURCHASED NEW. IT WAS FAIRLY OK UNTIL 2003 AT ABOUT 60K MILES. THAT'S WHEN THE RADIATOR STARTING LEAKING. IT WAS REPLACED IN 2003 AND ANNUALLY THEREAFTER (5 REPLACEMENTS) WITH THE LAST ONE IN MARCH 2007. ADDITIONALLY, I HAVE HAD SEVERAL WATER PUMPS PLUS REPLACING THE HEATER CORE. THE DEALER SAYS THEY CAN'T FIND THE CAUSE FOR THE RADIATORS TO CONTINUE TO BREAKDOWN EVERY YEAR WITH LESS THAN 10K AND UNDER 12 MONTHS EACH TIME. I BELIEVE THE JEEP HAS AN INHERENT FLAW IN THE COOLING SYSTEM DESIGN. CHRYSLER CONTINUES TO IGNORE THE PROBLEM AND WILL NOT PAY FOR ANY FUTURE RADIATORS WHICH ALMOST ASSUREDLY WILL BREAKDOWN AGAIN IN THE NEAR FUTURE. *JB
NHTSA ID
10185075
Incident
Mar 8, 2007
Mileage
60,000 mi
Other / unspecified
Filed Jan 19, 2007
TL* - WHILE CHANGING THE TIRE ON HER 2000 JEEP GRAND CHEROKEE, THE JACK WAS NOT FUNCTIONING PROPERLY. THE JACK WOULD ONLY GO UP TO A CERTAIN HEIGHT, BUT NOT ENOUGH TO RAISE THE VEHICLE ENOUGH TO CHANGE THE TIRE. THE CONTACT COULDN'T PROVIDE A PART NUMBER OR SERIAL NUMBER FOR JACK. *JB UPDATED 03/07/07*JB
NHTSA ID
10179126
Incident
Jan 13, 2007
Mileage
79,500 mi
ElectricalEngineFuel system+4 more
Filed Sep 18, 2006
TIE RODS, WHEEL BEARINGS, BALL JOINTS, FAN CLUTCH, SHORTED ENGINE COMPARTMENT WIRING HARNESS, FUEL PUMP ASSEMBLY ALL GONE WRONG FROM TIME OF PURCHASE; JANUARY 2000/BRAND NEW TO SEPT. 2006...SOME PD. UNDER WARRANTY OTHERS AFTER 2004 NOT; EVEN THOUGH THE DEFECTS USUALLY DO NOT HAPPEN TO A JEEP GRAND CHEROKEE/FULLY LOADED. THE LAST STRAW WAS THE BALL JOINTS; WE ASKED IF SOME FORM OF RECALL SHOULD OF BEEN DONE AND THEN ASKED FOR A REIMBURSEMENT BECAUSE MY WIFE'S' 2004 JEEP LIBERTY LIMITED HAD A RECALL ON IT'S BALL JOINTS/LOWER ONES SO AFTER HAVING MINE REPLACED LAST FRIDAY 9/15/2006 WE ASKED ABOUT THE GRAND CHEROKEE AND IT'S BALL JOINTS; WE ALSO UPDATED ON ALL THE DEFECTS WE'VE HAD TO CORRECT AND WONDERED IF IT WASN'T A EXPENSIVE LEMON...$35,000.00 IS WHAT I PAID. WE CALLED CHRYSLER MAIN CUSTOMER SERVICE AND WAS ONLY TOLD WERE SORRY, THE AGE OF THE JEEP AND PAST WARRANTY...WHAT DOES THAT HAVE TO DO WITH ALL THE PAST DEFECTS SINCE 2000 AND THE FACT WE TRIED THEIR CUSTOMER SERVICE IN 2002 AND GOT NO WHERE AGAIN. NO MATTER THE AGE OF THE VEHICLE...SAFETY IS SAFETY. AND IF BALL JOINTS GO BAD FOR NO REASON AND HAVE TO BE REPLACED THEN, IT SHOULD GO AS A SAFETY CONCERN FOR ALL THEIR VEHICLES. *JB
NHTSA ID
10168572
Incident
Sep 14, 2006
BrakesOther / unspecified
Filed May 19, 2004
WHILE I AM GENERALLY VERY SATISFIED WITH MY 2000 JEEP GRAND CHEROKEE, I AM WRITING TO COMPLAIN ABOUT A CHRONIC PROBLEM I HAVE EXPERIENCED. IN 2000, WHEN THE VEHICLE WAS VERY NEW, I NOTICED VIBRATION IN THE STEERING WHEEL. MY JEEP WAS REPAIRED FOR WARPED ROTORS AND THE BRAKE PADS WERE REPLACED AND THE ROTORS CUT. THEN, IN 03/02, I HAD THE SAME PROBLEM AND THE VEHICLE WAS REPAIRED FOR THE SECOND TIME. THEN AGAIN IN 03/03, THE SAME PROBLEM! THIS TIME, THE FOLKS AT RAMSEY JEEP TOLD ME THAT THEY WERE INSTALLING A "KIT" THAT WOULD SOLVE THE PROBLEM FOR GOOD. AT THIS TIME, I WAS VERY HAPPY TO KNOW THAT JEEP REALIZED THE PROBLEM AND THOUGHT MY TROUBLES WERE OVER. NOW IN 04/04, I AM SORRY TO REPORT THAT I AM EXPERIENCING THE SAME VIBRATION IN THE STEERING WHEEL AND I DON'T NEED THE TECHNICIANS AT JEEP TO TELL ME WHAT THE PROBLEM IS. THE ROTORS WILL REQUIRE REPLACEMENT FOR THE FOURTH TIME IN $60000 MILES. *AK
NHTSA ID
10072893
Incident
May 14, 2004
Mileage
60,000 mi
BrakesOther / unspecified
Filed May 13, 2004
1 injury reported
I OWN A JEEP GRAND CHEROKEE LIMITED W/ 36,000 MILES BRAKES PULSATE AT 40 MPH AND ALMOST OUT OF CONTROLL @ 55 MPH AND OVER WHEN APPLYING BRAKES. ALMOST SIDE SWIPED A BUS WITH MY CHILD IN CAR TO KEEP IT ON THE ROAD. HAVE RETURNED TO DEALER ( JOHN IRISH AUTO PLAZA SAN RAFAEL CA) JIM GRAVES HAS BEEN VERY UNDERSTANDING. ITS NOT THE DEALER I AM UPSET IT IS WITH CHRYSLER/ DAIMLER!!! THEY HAVE A SERIOUS PROBLEM , ARE THEY WAITING FOR SOMEONE TO DIE!!! THEY REPLACE WITH THE SAME DEFECTIVE ROTORS THEY SHOULD PROVIDE ANOTHER BRAKE ROTOR SYSTEM TO SEE IF IT TAKES CARE OF THE PROBLEM. I HEAR STILLEN HAS SOMETHING THAT MAY WORK. HISTORY: 8181 MILES BRAKES SHIMMY; EXCESSIVE RUN OUT, 9377 MILES REPLACE FRONT ROTORS, 15832 MILES FRONT & REAR HAVE EXCESSIVE RUN OUT RESURFACED F & R ROTORS,21293 MILES SHIMMY EXCESSIVE RUN OUT; REPLACED FRONT CLIPPERS & ROTORS, 26,133 MILES F & R ROTORS HAVE RUN OUT, 28921 MILES VIBRATION F & R ROTORS HAVE EXCESIVE RUN OUT; RESURFACES F & R ROTORS. 29450 NEED REAR BRAKES, 29492 MILES REPLACED REAR BRAKES AND ROTORS. 33101 MILES SHIMMY VIBRATION F & R ROTORS HAVE EXCESSIVE RUN OUT. RESURFACED F & R ROTORS. 36202 MILES VIBRATIONS AGAIN TAKING BACK TO DEALER. MANAGER AGREED THIS IS REALLY BAD! *AK
NHTSA ID
10072586
Incident
May 12, 2004
Mileage
8,181 mi
BrakesOther / unspecified
Filed Apr 7, 2004
I BOUGHT MY JEEP 6 MONTHS AGO. IT NOW HAS 79000 MILES AND I HAVE NO CLUE HOW MANY TIMES THE PREVIOUS OWNER CHANGED THE ROTORS. I ALSO HAVE THE PROBLEM OF A VIBRATING UNCONTROLLABLY WHEEL WHEN I START TO BREAK AT 30 MPH OR OVER. I GUESS I WILL HAVE TO CHANGE MY FRONT ROTORS AND THEN DEAL WITH IT AGAIN IN 20,000 MILES. I FIND THIS TO BE RIDICULOUS. *AK
NHTSA ID
10065729
Incident
Jan 5, 2004
BrakesOther / unspecified
Filed Jul 31, 2003
BRAKE ROTORS BEING REPLACED FOR THE THIRD TIME. VERY BAD VIBRATION WHEN BRAKING OVER 40 MPH. *PH
NHTSA ID
10030518
Incident
Jul 31, 2003
BrakesOther / unspecified
Filed Jun 23, 2003
I HAVE TO REPLACE THE ROTORS ON MY 2000 JEEP GRAND CHEROKEE A 2ND TIME. THE 1ST TIME WAS AT 12,000 MILES. THEY AT 35,000 MILES THEY WENT BAD AGAIN. JEEP TOLD ME THEY WERE OUT OF WARRANTY AT 12,000. *NLM
NHTSA ID
10023573
Incident
Jun 16, 2003
Mileage
36,000 mi
AirbagsOther / unspecified
Filed Jan 8, 2003
Crash reported2 injuries reported
WHILE IN MOTION, CONSUMER WAS REAR ENDED. THE REAR SEAT HEADRESTS WERE EJECTED FROM THEIR HOLDERS STRIKING THE CONSUMER AND THE PASSENGER IN THE BACK OF THEIR HEADS CAUSING DEEP CUTS. ALSO, THE AIR BAGS FAILED TO DEPLOY. *JG *JB
NHTSA ID
10001472
Incident
Jun 14, 2002
Mileage
24,000 mi
ElectricalOther / unspecified
Filed Aug 6, 2002
KEYLESS ENTRY ON DRIVERS SIDE DOES NOT UNLOCK DOOR. CAUSE IS UNKNOWN.*AK CONSUMER IS ALSO EXPERIENCING ELECTRICAL PROBLEMS.*JB *DT
NHTSA ID
8015570
Incident
Jul 25, 2002
Mileage
60,000 mi
BrakesOther / unspecified
Filed Jul 11, 2001
RIGHT FRONT ALUMINUM WHEEL RIMS GETS TOO HOT TO TOUCH. RIMS SEEM TO GET HOT ACCORDING TO TEMPERATURE OUTSIDE. DEALER CAN'T DUPLICATE PROBLEM.*AK THE RIGHT FRONT CALIPER WOULD NOT TOTALLY RELEASE HEATING THE ROTOR AND CAUSING VIBRATION, THE CALIPER AND ROTOR WERE REPLACED WHICH REMEDIED THE PROBLEM. *SLC
NHTSA ID
892540
Incident
Jul 10, 2001
BrakesOther / unspecifiedTransmission
Filed Mar 26, 2001
WHENEVER PUSHING ON ABS BRAKING SYSTEM, THEY WOULD FAIL TO ENGAGE. WOULD BE VIBRATING. ALUMINUM RIMS WERE CRACKED. WHEN SHIFTING INTO 4-WHEEL DRIVE WOULD SMELL SOMETHING BURNING. TAKING VEHICLE TO DEALERSHIP.*AK ALSO, THE TRANSMISSION FAILED TO SHIFT CORRECTLY. *YH
NHTSA ID
884162
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own