RoadVitals

2000 Jeep Grand Cherokee Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
124
Latest Nov 11, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 1,447 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2000 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 124 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 124, in the owner's own words

Visibility
Filed Nov 11, 2015

BLEND DOORS BREAKING...WON'T ALLOW ME TO DEFROST...IMPOSSIBLE TO SEE OUT OF WINDSHIELD. ..VERY DANGEROUS

NHTSA ID
10789719
Incident
Sep 5, 2015
Visibility
Filed Nov 2, 2015

BLOWS COLD AIR ON PASSENGER SIDE WHEN HEAT IS ON AND MY WINDOWS CONTINUOUSLY FOG UP IN THE COLD. VEHICLE WAS LIKE THIS WHEN I PURCHASED IT WAS USED. FINDING IT THERE ARE THOUSAND AND THOUSANDS OF PEOPLE WITH THIS ISSUE OUR FORUMS ARE EVERYWHERE!

NHTSA ID
10787833
Incident
Oct 1, 2012
Body & structureElectricalVisibility
Filed Mar 31, 2015

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL OF THE WINDOWS BECAME INOPERABLE. THE CONTACT MENTIONED THAT ONLY THE DRIVER SIDE DOOR WOULD UNLOCK WITH THE KEY AND ALL OTHER DOORS WOULD UNLOCK MANUALLY ONCE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

NHTSA ID
10702949
Incident
Feb 28, 2015
Mileage
185,000 mi
Visibility
Filed Jan 10, 2013

LIVING IN CHICAGO , MY JEEP HAS A HEATER PROBLEM , FROM DEFECTIVE FACTORY BLEND DOOR THAT BRAKE INSIDE DASH AND CAUSES THE HEATER AND AC NOT TO WORK PROPERLY AND WILL FOG THE WINDSHIELD MAKING THIS A VERY UNSAFE PROBLEM. *TR

NHTSA ID
10492072
Incident
Jan 3, 2013
Mileage
120,000 mi
Visibility
Filed Sep 19, 2012

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A SUDDEN DROPPING NOISE AS THE HEATER FAILED. THE VEHICLE WAS NOT TAKEN TO DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE CONTACT STATED THAT THE HEATER BLEND DOOR ACTUATOR FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE CURRENT MILEAGE WAS 150,000.

NHTSA ID
10475907
Incident
Apr 1, 2012
Mileage
135,000 mi
Body & structureHeating & air conditioningVisibility
Filed Jun 20, 2012

THE IN-DASH HEATER/AC BLEND DOOR IS MALFUNCTIONING CAUSING AIR FLOW NOT TO BE PROPERLY DIVERTED BETWEEN LOWER DASH VENTS, DASHBOARD VENTS AND DEFROSTER VENTS. THIS IS CREATING AN UNSAFE CONDITION WHEREBY THE WINDSHIELD WILL NOT CLEAR IN RAINSTORMS AND WILL NOT STAY DEFROSTED IN WINTER DRIVING. A SEARCH ON THE INTERNET AND ALONG WITH DISCUSSIONS WITH A LOCAL DEALER WORKING WITH JEEPS FOR MANY YEARS HAS LED ME TO UNDERSTAND THAT THIS IS A LONG-KNOWN AND VERY COMMON DEFECT WITH JEEP GRAND CHEROKEES. PRICES TO REPLACE THIS BLEND DOOR HAVE RANGED FROM $1000 TO $1500 DUE TO THE FACT THAT THIS IS A VERY LABOR INTENSIVE REPLACEMENT. I CONTACT CHRYSLER ASSISTANCE AND THEY SUGGESTED THAT I CONTACT YOU TO IDENTIFY THIS SAFETY CONCERN SO THAT PERHAPS A TECHNICAL SERVICE BULLETIN (TSB) COULD BE ISSUED AND CHRYSLER WOULD ADDRESS THE DEFECTIVE BLEND DOOR FOR CONSUMERS EXPERIENCING THIS SAFETY ISSUE. *JS

NHTSA ID
10462479
Incident
Jun 7, 2012
Mileage
59,750 mi
Visibility
Filed Feb 10, 2012

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLEND DOOR AND THE RECIRCULATION BLOWER DOOR WERE BOTH DEFECTIVE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 142,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10447423
Incident
Jan 1, 2012
Mileage
140,000 mi
Visibility
Filed Oct 29, 2011

2000 JEEP WJ GRAND CHEROKEE- HEATER/DEFROSTER PROBLEMS DUE TO BLENDER DOOR BREAKAGE.- REPAIR REQUIRES COMPLETE REMOVAL OF DASH TO ACCESS BROKEN UNIT. COSTLY $1500.00 REPAIR FOR A RELATIVELY SMALL PART - 2 DAYS LABOR (AVERAGE)- SAFETY CONCERN NOT BEING ABLE TO DEFROST ON COLD MORNINGS FOR VISIBILITY. *TR

NHTSA ID
10433526
Incident
Oct 28, 2011
Mileage
148,000 mi
Interior & seatsVisibility
Filed Jun 26, 2011

2000 JEEP GRAND CHEROKEE, BLEND DOORS, AND DRIVERS SEAT. *TR

NHTSA ID
10408937
Incident
Jun 19, 2011
Visibility
Filed Feb 26, 2011

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER BROKEN. *TR

NHTSA ID
10384597
Incident
Jan 1, 2011
Mileage
130,000 mi
Visibility
Filed Jan 18, 2011

I BOUGHT A 2000 JEEP GRAND CHEROKEE AND THE PASSENGER SIDE DOESN'T BLOW WARM AIR IT BLOW COLD AIR AND DON'T DEFOG MY PASSENGER SIDE DOOR WHEN IM DRIVING. I LIVE IN PENNSYLVAINA ITS COLD UP HERE AND IT SNOWS. I AM A SINGLE MOM AND HATE TO HAVE TO DRIVE MY DAUGHTER AROUND IN A COLD JEEP ALSO AN UNSAFE ONE WHEN MY HEATER DON'T DEFROST THIS SIDE OF MY JEEP THIS IS A COMMON PROBLEM AND IT SHOULD BE RECALLED TO BE FIXED. *TR

NHTSA ID
10377109
Incident
Dec 1, 2010
Mileage
130,000 mi
Visibility
Filed Dec 16, 2010

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE FRONT PASSENGER SIDE DEFROST FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THE HEAT BLENDER DOORS WERE BROKEN AND WERE NOT COVERED UNDER WARRANTY NOR WERE THERE ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10370860
Incident
Oct 10, 2010
Mileage
120,000 mi
Visibility
Filed Dec 16, 2010

NO DEFROST OR HEAT ON PASSENGER SIDE OF VEHICLE, CANNOT SEE THRU PASSENGER SIDE OF WINDSHEILD WHEN ICED OR FOGGGED UP. *TR

NHTSA ID
10370857
Incident
Oct 1, 2010
Visibility
Filed Nov 20, 2010

LITTLE TO NO HEAT. MAINLY I AM GETTING VERY LITTLE HEAT FROM THE PASSENGER SIDE (NOT BLOWING LIKE DRIVERS SIDE AND DRIVERS SIDE AS WELL AS PASSENGER SIDE NOT HEATING AS IT SHOULD. *TR

NHTSA ID
10366940
Incident
Jun 5, 2008
Visibility
Filed Nov 5, 2010

I RECENTLY PURCHASED THIS VEHICLE AND THE DRIVERS SIDE HAS NO HEAT, DUE TO THE BLEND DOOR MALFUNCTIONING. *TR

NHTSA ID
10364164
Incident
Nov 4, 2010
Visibility
Filed Oct 4, 2010

MY 2000 JEEP GRAND CHEROKEE WITH 90,000 MILES HAS HAD PROBLEMS WITH DEFROSTING AND HEATING FOR THE PAST YEAR. WHEN IT IS COLD OR RAINY THE WINDSHIELD WILL NOT CLEAR NOT MATTER WHAT SETTINGS I USE. I GET SNOW AND ICE ACCUMULATING ON MY FOGGY WINDSHIELD AND I AM FORCED TO PULL OVER IN DANGERS CONDITIONS AND SCRAP MY WINDOWS. RECENTLY MY HEAT HAS STOPPED WORKING ON THE DRIVERS SIDE AND I LOOKED FOR INFORMATION ONLINE AND FOUND NUMEROUS FORUMS WITH THOUSANDS OF PEOPLE HAVING THE SAME PROBLEMS WITH THEIR JEEP GRAND CHEROKEES. PEOPLE HAVE COMPLAINED FOR YEARS TO THE DEALERSHIP AND DAIMLER CHRYSLER ONLY TO BE TOLD IT WAS A COMFORT ISSUE NOT A SAFETY ISSUE. IT IS S SERIOUS SAFETY ISSUE AND I FEEL THIS NEEDS TO BE LOOKED INTO BEFORE SOMEONE DOES GET HURT OR WORSE. THEY ARE AWARE OF THE PROBLEM AND THE DEALERSHIPS ARE WILLING TO CHARGE THOUSANDS OF DOLLARS TO 'FIX' PROBLEMS BUT IT SHOULD BE RECALLED BECAUSE THEY NEVER FIX THE PROBLEM AND CUSTOMERS ARE TAKING UNNECESSARY RISKS TO DRIVE THEIR SUV'S (SPORTS UTILITY VEHICLES, IRONICALLY) WITHOUT HEAT, DEFROST AND/OR COOLING. PLEASE TAKE THIS COMPLAINT SERIOUSLY AND LOOK AND SEE HOW MANY OTHER SIMILAR COMPLAINTS YOU HAVE GOTTEN ON THE SAME ISSUES WITH THESE CARS. I CAN NOT AFFORD TO BUY A NEW CAR AND I DO NOT WANT TO OUT MYSELF AND MY FAMILY AS WELL AS OTHERS AT RISK BECAUSE ONE COMPANY IS NOT RESPONSIBLE ENOUGH TO FIX SUCH A BLATANT SAFETY ISSUE. THANK YOU *TR

NHTSA ID
10359168
Incident
Aug 8, 2009
Mileage
91,000 mi
ElectricalVisibility
Filed Aug 4, 2010

THE HVAC SYSTEM ON OUR 2000 JEEP GRAND CHEROKEE LIMITED HAS BROKEN AND IS UNABLE TO DIRECT AIR AT THE PROPER TEMPERATURE TO THE PROPER PLACES. THE DEFECT APPEARS TO BE RELATED TO ELECTRONICALLY CONTROLLED DAMPERS IN THE DUCTWORK THAT HAVE FAILED. THIS PREVENTS OUR DEFROSTER FROM WORKING AS EFFECTIVELY AS IT SHOULD AND IS ALSO AN IRRITANT TO THE DRIVER WHEN IT'S 110 DEGREES OUTSIDE IN THE TEXAS HEAT. GOOGLING THE PROBLEM IDENTIFIES IT AS A COMMON BREAKAGE AND IS RELATED TO THE USE OF CHEAP PLASTIC MATERIALS IN THE DAMPER MECHANISM. I BELIEVE THIS SHOULD BE COVERED AS PART OF A MANUFACTURERS RECALL CAMPAIGN. *TR

NHTSA ID
10347216
Incident
Apr 10, 2009
Mileage
89,000 mi
Visibility
Filed Jul 14, 2010

FRONT DRIVER-SIDE WINDOW DRIVE ACTUATOR BROKE FOR THE SECOND TIME. WINDOW WON'T STAY UP AND WILL NOT MOVE UP OR DOWN. HAD TO HAVE THE WHOLE WINDOW MOTOR REPLACED AT A COST OF $500.00. THE WINDOW DRIVE ACTUATOR IS PLASTIC AND APPARENTLY BREAKS FREQUENTLY. THIS APPEARS TO BE DESIGNED TO FAIL. THIS IS A DEFECT AND SHOULD BE RECALLED. *TR

NHTSA ID
10343101
Incident
May 18, 2010
Mileage
177,429 mi
Visibility
Filed Dec 29, 2009

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER. *TR

NHTSA ID
10297402
Incident
Dec 14, 2009
Mileage
161,734 mi
EngineVisibility
Filed Dec 23, 2009

THERE IS NO HEAT BLOWING ON DRIVER SIDE BUT HEAT ON PASSENGER SIDE. *TR

NHTSA ID
10296771
Incident
Oct 6, 2009
Mileage
145,123 mi
Visibility
Filed Dec 14, 2009

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER JEEP GRAND CHEROKEE LMT. HEATER PROBLEM. I HAVE A DUAL CONTROL SYSTEM, THAT IS ONLY HEATING ON THE PASSENGER'S SIDE. THERE ARE SEVERAL COMPLAINTS AND THE COST OF REPAIR IS OUTRAGEOUS, THE PART IS SEMI REASONABLE, BUT THE LABOR AND LOCATION MAKES IT EXTREMELY COSTLY. THIS IS A DANGER IN TERMS OF VISIBILITY AND I BELIEVE CHRYSLER SHOULD FIX THE PROBLEM. SEVERAL JEEP OWNERS ARE HAVING THE SAME PROBLEMS, SO IT APPEARS TO BE A MANUFACTURES DEFECT. *TR

NHTSA ID
10295678
Incident
Dec 4, 2009
Mileage
133,000 mi
Visibility
Filed Dec 12, 2009

THE DUAL CLIMATE CONTROL HAS BEEN NOT FUNCTIONAL DUE TO THE FACT THAT MY BLEND DOOR ACTUATOR IS STOCK ON VENT. THIS HAS CAUSED ME GREAT DISCOMFORT AND SEVERE SAFETY ISSUES BECAUSE I CAN NOT CIRCULATE ANY WARM AIR IN MY CAR OR DEFROST. I SINCERELY HOPE JEEP DOES A RECALL, NOT ONLY TO KEEP VALUED CUSTOMERS, BUT TO PREVENT ANY SERIOUS ACCIDENTS DUE TO THE FACT THAT THE DEFROST IS COMPLETELY DISFUNCTIONAL. *TR

NHTSA ID
10295426
Incident
Dec 20, 2008
Mileage
90,000 mi
Visibility
Filed Dec 7, 2009

THE DRIVER'S BLEND DOOR, AND THE PASSENGER'S BLEND DOOR ARE NOT WORKING, CAUSING ONLY COLD AIR TO COME IN ON PASSENGER AND ON DRIVER SIDE CAUSING FOG BUILD UP ON THE FRONT WINDSHIELD WHICH PREVENTS DRIVERS VISION AND COULD CAUSE A MAJOR ACCIDENT. A KNOWN PROBLEM BY JEEP/DODGE/CHRYSLER BUT NEVER HAD A RECALL TO FIX THE HAZARDOUS AND DANGEROUS PROBLEM. *TR

NHTSA ID
10294815
Incident
Dec 7, 2009
Mileage
130,000 mi
Visibility
Filed Nov 18, 2009

RECIRC DOOR, THE DRIVER'S BLEND DOOR, AND THE PASSENGER'S BLEND DOOR ALL HAVE TOO MUCH TRAVEL, CAUSING ONLY COLD AIR TO COME IN ON PASSENGER OR ON DRIVER SIDE CAUSING FOG BUILD UP ON THE FRONT WINDSHIELD WHICH PREVENTS DRIVERS VISION AND COULD CAUSE A MAJOR ACCIDENT. A KNOWN PROBLEM BY JEEP/DODGE/CHRYSLER BUT NEVER HAD A RECALL TO FIX THE HAZARDOUS AND DANGEROUS PROBLEM. *TR

NHTSA ID
10292852
Incident
Oct 15, 2007
Mileage
120,000 mi
Visibility
Filed Nov 17, 2009

2000 JEEP GRAND CHEROKEE LIMITED BLEND DOORS. *TR

NHTSA ID
10292566
Incident
Oct 15, 2008
Mileage
115,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .