2000 Jeep Grand Cherokee Body & structure Problems

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11686127

Incident

Sep 8, 2025

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11362231

Incident

Oct 1, 2015

Mileage

180,000 mi

WHILE DRIVING AT SPEEDS AROUND 48 TO 51 MPH, YOU CAN FEEL THE STEERING WHEEL START SHAKING SOMETIMES IF YOU TAKE YOUR FOOT OFF THE GAS PETAL IT WILL STOP BUT MORE THAN NOT IT WILL GO INTO A VIOLENT SHAKE TO WHERE ONE CAN HARDLY HANG ONTO THE STEERING WHEEL. YOU HAVE TO TRY AND GET SAFELY TO SHOULDER AND STOP. THEN YOU CAN DRIVE AWAY BUT WHEN SPEEDING UP TO MERGE BACK INTO TRAFFIC IT DOES IT AGAIN. WHEN YOU JUST CANT TAKE IT ANYMORE YOU EXIT THE FREEWAY JUST TO DRIVE THE CITY STREETS TO WHERE YOU GET THE SMALL LIKE SHAKING IN THE STEERING WHEEL. THESE PAST 2 WEEKS IT SEEMS TO BE HAPPEING MORE OFTEN. I HAVE HAD SOME WORK DONE AS TO WHAT MY GUY THOUGHT IT COULD BE FOR IT TO NOT BE FIXED. I ALSO NOW HAVE THE ANNOYING AIR BAG LIGHT COMING ON AND BEEPING WHILE TURNING ANY DIRECTION CORNER. I REALLY LIKE THE JEEP BUT I ONLY WORK PART TIME AND MY FIANCE PASSED AWAY 2 YEARS AGO BEFORE HIS PASSING HE BOUGHT THE JEEP SO I WOULD HAVE A SAFE VEHICLE TO DRIVE. I DO NOT FEEL SAFE DRIVING THE JEEP BUT IT IS THE ONLY ONE I DO HAVE NOW..PARTS AND WORK DONE AS OF FEBRUARY OF 2015.....3 TIE ROD ENDS REPLACED 2 LOWER ONE UPPER ON PASSENGER SIDE, 2 NEW TIRES BECAUSE I WAS TOLD THAT IS WHAT WAS CAUSING IT., A REAR DRIVER SIDE WHEEL SEAL, A VALVE COVER GASKET, 2 SETS OF FRONT BRAKE PADS AND ROTORS COSING WELL OVER 1300.00. AND STILL HAVE THIS VIOLENT SHAKE. I CAN NOT AFFORD TO BUY A DIFFERENT VEHICLE SO PLEASE TELL ME WHAT TO STOP THE SHAKING FOREVER.

NHTSA ID

10758504

Incident

Feb 11, 2015

Mileage

116,000 mi

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL OF THE WINDOWS BECAME INOPERABLE. THE CONTACT MENTIONED THAT ONLY THE DRIVER SIDE DOOR WOULD UNLOCK WITH THE KEY AND ALL OTHER DOORS WOULD UNLOCK MANUALLY ONCE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

NHTSA ID

10702949

Incident

Feb 28, 2015

Mileage

185,000 mi

GAS TANK SHIELD HAS RUSTED OUT AND PIECES ARE MISSING, THIS SHOULD BE RECALLED FOR A SAFETY HAZARD THAT THE GAS TANK CAN BE EXPOSED AND PUNCTURED BEING FATAL. I BROUGHT THIS TO A JEEP DEALER AND THEY SAID TO CALL CHRYSLER CORP. THEY DID NOT TAKE PHOTOS. THE DOORS IN SIDE ARE RUSTED. ALL YEARS ARE BEING RECALLED FOR THIS ISSUE OF THE SHIELD BUT NOT MY YEAR. DO YOU HAVE TO WAIT UNTIL SOMEONE DIES TO RECALL THESE UNSAFE VEHICLE'S?!! JEEPS ARE VERY EXPENSIVE AND I FEEL THAT MINE SHOULD BE FIXED ASAP BY THE COMPANY. *TR

NHTSA ID

10648299

Incident

Jun 2, 2014

Mileage

120,000 mi

FOR SAFETY, MODIFICATION OF REAR END OF JEEP TO PREVENT A FIRE. I WAS NOT NOTIFIED. *TR

NHTSA ID

10627240

Incident

Aug 21, 2014

SUNNY DAY, DRY ROAD. AT THE STOP I HEARD A LOUD 'TOC' SOUND REAR RIGHT SIDE. FELT LIKE THE REAR OF THE CAR HAD SLID. I MADE MY RIGHT TURN AND ACCELERATED ON ROAD WHEN THE CAR STARTED SWAYING LEFT AND RIGHT, I COULD NOT KEEP THE CAR ON THE ROAD AND ENDED UP ON THE LEFT LANE (55M/HR ROAD). MANAGED TO SLOW DOWN AND STOP IN PARKING LOT. MECHANIC SAID EXTREME CORROSION OF FRAME CAUSED SEPARATION OF THE AXLE TO THE RIGHT SIDE TORQUE. AXLE MOVED REARWARDLY TO LEAN AGAINST THE WING. *TR

NHTSA ID

10495347

Incident

Jun 22, 2012

Mileage

52,000 mi

THE IN-DASH HEATER/AC BLEND DOOR IS MALFUNCTIONING CAUSING AIR FLOW NOT TO BE PROPERLY DIVERTED BETWEEN LOWER DASH VENTS, DASHBOARD VENTS AND DEFROSTER VENTS. THIS IS CREATING AN UNSAFE CONDITION WHEREBY THE WINDSHIELD WILL NOT CLEAR IN RAINSTORMS AND WILL NOT STAY DEFROSTED IN WINTER DRIVING. A SEARCH ON THE INTERNET AND ALONG WITH DISCUSSIONS WITH A LOCAL DEALER WORKING WITH JEEPS FOR MANY YEARS HAS LED ME TO UNDERSTAND THAT THIS IS A LONG-KNOWN AND VERY COMMON DEFECT WITH JEEP GRAND CHEROKEES. PRICES TO REPLACE THIS BLEND DOOR HAVE RANGED FROM $1000 TO $1500 DUE TO THE FACT THAT THIS IS A VERY LABOR INTENSIVE REPLACEMENT. I CONTACT CHRYSLER ASSISTANCE AND THEY SUGGESTED THAT I CONTACT YOU TO IDENTIFY THIS SAFETY CONCERN SO THAT PERHAPS A TECHNICAL SERVICE BULLETIN (TSB) COULD BE ISSUED AND CHRYSLER WOULD ADDRESS THE DEFECTIVE BLEND DOOR FOR CONSUMERS EXPERIENCING THIS SAFETY ISSUE. *JS

NHTSA ID

10462479

Incident

Jun 7, 2012

Mileage

59,750 mi

I WAS ON MY WAY TO WORK DRIVING ABOUT 70MPH ON THE FREEWAY. AFTER A COUPLE OF MINUTES MY HOOD OPENED UP ON ITS OWN AND SLAMMED AGAINST MY WINDSHIELD WHICH CAUSED MY WINDSHIELD TO SHATTER. I WAS NEARLY IN MULTIPLE WRECKS WHILE ON THE FREEWAY BECAUSE 90 TO 95% OF MY WINDSHIELD WAS COVERED BY THE HOOD OF MY CAR. THIS WAS BY FAR THE SCARIEST THING THAT I HAVE EVER FACED. I NEARLY LOST MY LIFE ON THE FREEWAY. I AM NOT ABLE TO DRIVE MY JEEP AT THE MOMENT AND HONESTLY PREFER NOT TO DRIVE IT ANYMORE. I STRONGLY FEEL LIKE SOMETHING SHOULD BE DONE ABOUT THIS. NO ONE SHOULD EVER HAVE TO GO THROUGH THIS. *TR

NHTSA ID

10458057

Incident

May 9, 2012

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME WAS RUSTED AND CAUSED THE FRAME TO SEPARATE ON THE REAR PASSENGER SIDE. THE FAILURE CAUSED THE VEHICLE TO BE PULLED INTO THE LEFT LANE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE VEHICLE WAS NOT SAFE TO DRIVE DUE TO THE EXTENSIVE CORROSION OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000. UPDATED 02/27/12

NHTSA ID

10429115

Incident

Oct 2, 2011

Mileage

160,000 mi

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT ADJUSTER FAILED. THE SEAT SHIFTED WHILE HE WAS DRIVING 55 MPH AND HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ADJUSTER NEEDED TO BE REPLACED BUT THE PART WAS BACKORDERED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID

10379759

Incident

Nov 18, 2010

Mileage

150,000 mi

2000 JEEP GRAND CHEROKEE - HEATER CORE LEAKAGE LED US TO TAKE UP CARPET - BOTH DRIVER'S SIDE AND PASSENGER SIDE HOLES IN THE FRAME WHICH HOLD THE SEATS DOWN TO THE BODY, WERE RUSTED THROUGH. CAUSE - WATER TRAP (DESIGN FLAW) IN DESIGN OF THE UNIBODY, AND NO UNDERCOATING TO HELP PREVENT SUCH OCCURRENCE. FRAME METAL IS APPROX. 1/8TH INCH THICK. AREAS AFFECTED WERE CUT OUT AND NEW METAL WELDED IN (BY PRIVATE PARTY - NOT DEALER. I DO HAVE THE PIECES WHICH WERE CUT OUT.) SHOULD THERE HAVE BEEN A COLLISION, THE SEATS WOULD HAVE BROKEN LOOSE FROM THE FRAME AND SERIOUS INJURIES WOULD HAVE OCCURRED. OTHER COMMENTS MADE ON THIS SAME VEHICLE, TO INCLUDE OURS, RELATE HOW THE ACTUAL SEAT FRAME BREAKS. METAL FOUND WHEN THIS OCCURRED IS WEAKENED - NOT RE-ENFORCED TO PREVENT BREAKAGE. *TR

NHTSA ID

10341301

Incident

Jun 6, 2010

Mileage

100,000 mi

MY 2000 JEEP GRAND CHEROKEE FRONT DRIVER SEAT TRACK HAS BROKE AND BEEN REPAIRED AND BROKE 3 TIMES NOW IN A YEAR. IT STARTED OUT AS LITTLE WOBBLE LIKE BOLT LOOSE, WHICH IS WHAT I THOUGHT IT WAS. MY MECHANIC PULLED THE SEAT OUT AND FOUND THE CRACK AND BROKEN METAL. TOOK IT TO AND CERTIFIED WELDER AND HAD IT WELDED. HE TOLD MY THE METAL WAS CHEAP AND THAT HE HAS WELDED 3 OTHERS WITH THE SAME ISSUE. THE LAST TIME HE WELDED IT FOR ME HE ADDED SOME METAL WHICH LASTED 6 MONTHS BEFORE BREAKING IN ANOTHER SPOT. NOW I JUST HAVE THE BACK WEDGED UP WITH BLOCK OF WOOD AND HAVE NO ADJUSTMENT IN MY SEAT ANYMORE. TALKED TO DEALER AFTER FIRST BREAK AND WAS TOLD THEY NEW OF SOME PROBLEM BUT WASN'T COVERED UNDER WARRANTIES OR NO RECALLS. NEW REPLACEMENT TRACK ARE EXPENSIVE AND MADE THE SAME AS ORIGINAL, WHICH HAS BEEN KNOWN TO BREAK TOO. SOUNDS LIKE ALOT OF PEOPLE ARE HAVING THESE ISSUES FROM WHAT I HAVE FOUND ON-LINE. PLEASE RECALL THIS ISSUE FOR EVERYONE SAFETY, AND BEFORE SOMEONE GETS KILLED. *TR

NHTSA ID

10297098

Incident

Oct 15, 2009

Mileage

78,000 mi

SEATS BUSTING OFF IN JEEP GRAND CHEROKEE BOTH SIDES WAS RIDING IN A 2000 GRAND CHEROKEE THE DRIVERS SEAT BUSTED TIPPED BACK DURING ACCELERATION FROM STOP. *TR

NHTSA ID

10296858

Incident

Dec 14, 2009

Mileage

95,500 mi

DOOR ACTUATOR, OVERHEATING, TRANSMISSIONS SLIPPAGE (OR NOT WANTING TO SHIFT AT TIMES), TAIL LIGHTS, COOLING, HEATING (OR LACK OF). *TR

NHTSA ID

10249958

Incident

Aug 1, 2007

I HAVE A 2000 JEEP GRAND CHEROKEE LIMITED AND THIS IS THE SECOND THAT I HAVE WORKED ON AND I HAVE NOTICED THAT THE LICENSE PLATE LIGHTS WIRING HARNESS SEEM TO MELT ON THE BULBS AND I THINK OVER TIME THIS COULD BECOME A BIG RISK OVER TIME. THE HARNESS IS VERY HARD TO REPLACE AND I DON'T THINK MANY PEOPLE WOULD NOTICE CAUSE OF THE LOCATION. I HAVE BEEN BURNED BY THE HOT RUBBER TYPE PLASTIC. THIS IS THE THIRD TIME I HAVE HAD TO REPLACE THE LIGHTS OVER THE YEARS AND EVERY TIME IT JUST GETS WORST. ONCE ON MY 1999 JEEP GRAND CHEROKEE LAREDO THE LIGHT HOSING WAS BURNED. *TR

NHTSA ID

10234889

Incident

Jul 18, 2008

Mileage

90,000 mi

JUST DISGUSTED WITH THE NUMBER OF REPAIRS I HAVE NEEDED TO MAKE TO THIS VEHICLE. IN THE LAST SIX YEARS THE FOLLOWING REPAIRS HAVE BEEN DONE: BRAKES REPLACED 3 TIMES AND NEED TO BE DONE AGAIN DOOR WINDOW MOTOR COOLING FAN, RADIATOR EVAPORATOR COILS HOOD LIFTERS-HOOD WILL NOT STAY UP DRIVERS DOOR CLUNKS STARTER COMPRESSOR LEAKING AXLE SEALS AND NOW I HAVE A CRACKED HEAD ON THE ENGINE. THE JEEP JUST FAILED OUT OF THE BLUE. GLAD I WAS CLOSE TO HOME. THIS VEHICLE IS A LEMON. BUY AMERICAN AGAIN--MOST LIKELY NOT. ARE OUR "AMERICAN" VEHICLES BEING BUILT WITH INFERIOR PARTS? OR ARE THEY PROGRAMMED TO BE OBSOLETE WITHIN A FEW YEARS? *NM

NHTSA ID

10171510

Incident

Oct 21, 2006

Mileage

83,000 mi

DT*: THE CONTACT STATED THAT WHILE LOOKING INTO THE VEHICLE ENGINE ON TWO DIFFERENT OCCASIONS, THE HOOD CAME DOWN AND STRUCK THE CONTACT ON THE BACK OF THE NECK. THERE WERE NO WARNING SOUNDS PRIOR TO THE HOOD FALLING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO EXPRESSED THAT THERE HAVE BEEN ISSUES WITH THE HOOD PROP RODS ON SEVERAL DIFFERENT MODEL YEARS OF THE CHEROKEES. THE DEALER WAS ABLE TO REPLACE THE HOOD PROP RODS.

NHTSA ID

10160266

Incident

Mar 15, 2006

Mileage

34,000 mi

DT*: THE CONTACT STATED WHILE CHECKING THE OIL, THE HYDRAULIC HOOD SUPPORTS FAILED ALLOWING THE HOOD TO STRIKE THE CONTACT IN THE HEAD. MINOR INJURIES WERE SUSTAINED. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER. UPDATED 4/6/2006 - *NM

NHTSA ID

10153521

Incident

Mar 23, 2006

Mileage

86,200 mi

THE HYDRAULICS DON'T HOLD THE HOOD UP IN THE OPEN POSITION. HOOD CAME DOWN ON THE CONSUMER, BUT THEY WERE ABLE TO CATCH IT BEFORE ANY INJURIES WERE SUSTAINED. DEALERSHIP SERVICED THE HOOD, BUT PROBLEM RECURRED. *AK THE CONSUMER STATED THAT THE HOOD STILL FALLS DOWN. HYDRAULIC ARMS DO NOT HOLD AND THREE IS NO SAFETY ARM SUBSTITUTE. *TC

NHTSA ID

10094046

Incident

Aug 19, 2003

Mileage

36,000 mi

2003 JEEP GRAND CHEROKEE. HOOD GAS SHOCKS THAT HOOD THE HOOD UP HAVE FAILED AND THE HOOD WILL NOT STAY IN THE UP POSITION. THIS IS VERY DANGEROUS, THE FIRST TIME THIS HAPPENS YOU ARE NOT EXPECTING THE HOOD TO FALL AND LUCKLY I GOT OUT OF THE WAY OR WOULD OF SUFFERED A SEVERE HEAD IMPACT.*AK

NHTSA ID

10058878

Incident

Feb 16, 2004

WHILE CONSUMER WAS LOOKING UNDER THE HOOD THE HOOD FELL AND HIT THE CONSUMER ON THE BACK. DEALER DETERMINED THAT THE STRUTS BROKE AND REPLACED THEM. *AK

NHTSA ID

10046184

Mileage

36,182 mi

THE REAR WINDSHIELD WIPERS WERE DEFECTIVE. THE ROTORS WERE REPLACED, THERE WAS A GAP IN THE BACK DOOR WHICH CAUSED THE DOOR LOCKS NOT TO WORK, THE DOOR HAD TO BE REPAINTED AND THE STEERING WHEEL COVER PEELED. MR *TS *JB

NHTSA ID

10015861

Incident

Mar 16, 2003

Mileage

12,000 mi

CONSUMER STATED THAT THE DRIVER SEAT BECAME LOOSE WHICH IT WILL ALLOWED IT TO ROCK BACK AND FORWARD. DEALER WAS CONTACTED AND STATED THAT THE FRAME ON THE SEAT HAD BROKEN AND IT WAS REPLACED . TS

NHTSA ID

8021970

CONSUMER STATES VEHICLE DOOR IS STUCK IN THE LOCK POSITION. CONSUMER STATES THAT PASSENGER DOOR WILL NOT UNLOCK, WITH OR WITHOUT KEY. TS

NHTSA ID

8021776

Incident

Oct 15, 2002