RoadVitals

2000 Jeep Grand Cherokee Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
124
Latest Dec 12, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 1,447 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
40
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
19

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2000 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 124 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

The 25 most recent of 124, in the owner's own words

ElectricalEngineInterior & seats+2 more
Filed Dec 12, 2009

I HAVE A 2000 JEEP GRAND CHEROKEE.. I HAVE THE SAME AS ALL OTHER 2000 JGC OWNERS ARE HAVING. BEEN USING COOLANT EVERY FEW WEEKS NEEDS TO BE TOPPED OFF.. FAN WAS REPLACE DUE TO RECALL. HAD TO REPLACE FAN CONTROL UNDER HEADLIGHT. LAST YEAR WAS OVERHEATING. REPLACED WATER PUMP/ THERMOSTAT. OVERHEATING AGAIN. JUST REPLACED THERMOSTAT TODAY. DID NOT FIX THE PROBLEM. TRANSMISSION HAS BEEN SHIFTING HARD FOR THE PAST YEAR AND A HALF. I REPLACED PARTS IN TRANSMISSION AS SUGGESTED BY DEALER. BUT IT DID NOT FIX PROBLEM..REPLACED RADIATOR AROUND MAY OF 09 STILL HAVING COOLING PROBLEMS. I REPLACED SO MANY SENSORS THAT HAVE FAILED THAT I CANT REMEMBER THEM ALL. I STILL HAVE 1 MORE YEAR OF PAYMENTS ON THIS VEHICLE.. ITS HARD TO MAKE PAYMENTS WHEN I HAVE BEEN BUYING SO MANY PARTS TO TRY TO KEEP THIS CAR RUNNING. BAD DOOR SEALS, THEY ARE TOO SMALL (SHORT OR SHRINKING) IT LETS WATER COME IN BACK PASSENGER AREA. ALWAYS SMELLS MUSTY INSIDE.. BLACK MOLD IN THE RAINY SEASON. TAILLIGHT BRAKE LIGHT ON ONE ONLY WORKS PART TIME. REPLACED 3 DOOR LATCHES. INCLUDING ONE ON REAR HATCH. *TR

NHTSA ID
10295424
Incident
Dec 11, 2009
Transmission
Filed Jun 14, 2009

I HAVE A 2000 JEEP GRAND CHEROKEE AND RECENTLY MY BAND IN MY TRANSMISSION BROKE, SO I HAVE NO 2ND GEAR. I BROUGHT IT TO A TRANSMISSION SHOP AND THEY TOLD ME IT HAPPENS VERY OFTEN ON THE MAKE AND YEAR OF MY VEHICLE. IT WOULD BE AN $1800.00 TO $3000.00 FIX. AS OF RIGHT NOW MY CAR WONT SHIFT UNTIL IT REACHES 5000 RPM'S, SINCE I DON'T HAVE THE MONEY TO FIX. I WAS JUST WONDERING IF IT HAS HAPPENED ALOT ON THIS MAKE AND MODEL CAR IF IT WOULD BE A RECALL. *TR

NHTSA ID
10273755
Incident
May 15, 2009
Mileage
108,000 mi
Transmission
Filed Apr 20, 2009

TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY AND WHEN THE DOOR WAS OPENED, THE VEHICLE SHIFTED OUT OF PARK AND BEGAN TO ROLL BACKWARDS. THE DOOR STOPPED THE VEHICLE FROM ROLLING TOO FAR. BOTH THE FRONT FENDER AND DRIVER'S SIDE DOOR WERE DAMAGED. THE MANUFACTURER AND DEALER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000.

NHTSA ID
10266062
Incident
Apr 19, 2009
Mileage
100,000 mi
BrakesInterior & seatsOther / unspecified+1 more
Filed Nov 28, 2008

2000 JEEP GRAND CHEROKEE HEAT NOT WORKING - A COMMON COMPLAINT OF MANY JEEP OWNERS SEEKING TO FILE A CLASS-ACTION LAWSUIT AGAINST DAIMLER CHRYSLER JEEP. $900 + IS BEYOND ABSURD TO PAY TO FIX THIS COMMON PROBLEM THAT JEEP SHOULD HAVE RECALLED AND FIXED FOR FREE. *TR

NHTSA ID
10250064
Incident
Nov 1, 2008
Mileage
80,000 mi
Body & structureExterior lightingTransmission+1 more
Filed Nov 26, 2008

DOOR ACTUATOR, OVERHEATING, TRANSMISSIONS SLIPPAGE (OR NOT WANTING TO SHIFT AT TIMES), TAIL LIGHTS, COOLING, HEATING (OR LACK OF). *TR

NHTSA ID
10249958
Incident
Aug 1, 2007
BrakesEngineInterior & seats+1 more
Filed Sep 30, 2007

I HAVE A 2000 JEEP GC LAREDO, AND ALONG WITH MANY,MANY OTHER PEOPLE I HAVE NUMEROUS PROBLEMS. THE WARPED ROTORS ARE VERY DANGEROUS WHEN YOU HAVE TO USE YOUR BRAKES, ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR AS I DO, ALSO THE TAILLIGHT/BRAKE LIGHT ISSUE, THAT HAS GOTTEN ME PULLED OVER MORE THAN ONCE, EVEN THOUGH I PUT A NEW BULB IN IT EVERY TIME. THE DOOR LOCK ACTUATOR THAT IS VERY ANNOYING NOT TO MENTION MY TRANSMISSION HAS A SHIFTING PROBLEM THAT I CAN'T DO ANYTHING ABOUT AND NOW MY RADIATOR FAN WILL NOT WORK SO MY CAR WILL OVERHEAT IF I AM STOPPED FOR TOO LONG. *JB

NHTSA ID
10204487
Incident
Sep 30, 2007
Transmission
Filed May 3, 2007

AT THE TIME I WAS EXPERIENCING PROBLEMS FROM WARPED ROTORS WHICH CAUSED CAR AND STEERING WHEEL TO SHAKE VIOLENTLY ESPECIALLY WHEN EXITING OFF FREEWAY. MY ENGINE LIGHT WOULD COME ON INTERMITTENTLY. I WAS TOLD "THE TECH COULD NOT VERIFY AT THIS TIME. TECH TURNED OFF LIGHT". CAR WAS UNDER WARRANTY, 17,747 MILES AND TWO YEARS OLD. FIVE YEARS LATER, 58,968 MILES AND NO WARRANTY I HAVE ENGINE LIGHT ON AND TOLD," TORQUE CONVERTER FAULTY REQUIRES TRANSMISSION REMOVAL AFTER RUNNING SYSTEM SCAN". *JB

NHTSA ID
10189719
Incident
May 23, 2002
Mileage
17,747 mi
EngineTransmission
Filed Nov 27, 2006

ON SUNDAY SEPTEMBER 4, 2005 WHILE RETURNING FROM A 220 MILE TRIP THE RADIATOR FAN ON OUR 2000 JEEP GRAND CHEROKEE FRACTURED AND SEPARATED, CAUSING RUPTURE OF RADIATOR, COOLANT LOSS AND RAPID OVERHEATING. THE VEHICLE WAS TOWED TO FIRESTONE AUTO REPAIR WHERE THE RADIATOR, FAN AND SHROUD ASSEMBLY WERE REPLACED. THE VEHICLE WAS PICKED UP ON SEPTEMBER 7, 2005. IT BECAME APPARENT WHEN LEAVING FIRESTONE THAT THE TRANSMISSION HAD SUFFERED DAMAGE AS A RESULT OF THE OVERHEATING. THE VEHICLE WAS TAKEN TO PANHANDLE TRANSMISSION WHERE A REBUILT TRANSMISSION WAS INSTALLED. A RECALL NOTICE WAS ISSUED BY DAIMLER-CHRYSLER IN OCTOBER 2006. INVOICES, CREDIT CARD STATEMENTS AND CANCELED CHECK WAS SUBMITTED TO DAIMLER CHRYSLER AS PROOF OF DEFECT AND SUBSEQUENT DAMAGE REPAIR. DAIMLER-CHRYSLER REIMBURSED THE COST OF THE FAN, RADIATOR AND SHROUD REPLACEMENT ON NOVEMBER 16, 2006 IN THE AMOUNT OF $1003.89 BUT NO REIMBURSEMENT FOR THE DAMAGE CAUSED TO THE TRANSMISSION ($1350.00) DUE TO RADIATOR FAILURE AND RAPID OVERHEATING OF THE TRANSMISSION COOLANT SYSTEM. *JB

NHTSA ID
10174451
Incident
Sep 4, 2005
Mileage
98,009 mi
BrakesEngineTransmission
Filed Mar 6, 2006

DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE TIRES FELT SQUARE AND THERE WAS AN EXCESSIVE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THE ROTORS WERE WARPED. THE ROTORS AND PADS WERE REPLACED. THE BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES, BUT THE PROBLEM PERSISTED. THE CRANKSAHFT POSITION SENSOR WAS REPLACED. THE CONSUMER STATED HE COULD FEEL THE TRANSMISSION SHUDDER. UPDATED 03/22/06. *JB

NHTSA ID
10151863
Incident
Mar 6, 2006
Mileage
42,000 mi
Transmission
Filed Feb 20, 2006

OUR JEEP GRAND CHEROKEE HAS A TRANSMISSION SELECTOR (AUTOMATIC) THAT HAS SLIPPED SO THAT THERE IS NO PARK. PARK NOW OPERATES AS REVERSE, REVERSE AS NEUTRAL, NEUTRAL AS DRIVE ETC. THERE IS NO LONGER A WAY TO REACH 1ST GEAR AND THE CAR WILL ROLL WHEN IT IS IN PARK. THE CAR IS IN THE DAIMLER CHRYSLER SHOP NOW AND NOTHING WAS DONE TO CAUSE THIS EXTREMELY DANGEROUS FAILURE. *NM

NHTSA ID
10150665
Incident
Feb 18, 2006
Mileage
63,000 mi
Transmission
Filed Mar 14, 2005

VEHICLE ROLLS FORWARD WHEN PUT INTO PARK. TAKEN TO DEALER FOR CHECKUP, AND RESULTS SHOW THAT THE TRANSMISSION NEEDED TO BE REPLACED.*AK THE VEHICLE WAS REPAIRED BUT THE CONSUMER STATED THAT HE THINKS THE PART WAS DEFECTIVE. *TC

NHTSA ID
10109016
Incident
Jan 20, 2005
Mileage
76,000 mi
TransmissionVisibility
Filed Feb 8, 2005

MY 2000 JEEP GRAND CHEROKEE HAS HAD A HEATER PROBLEM. IT GETS SO HOT THAT IT CAN BURN MY FINGERS. THEN ALL OF A SUDDEN ON THE PASSENGER SIDE THE HEAT DOESN'T WORK IT ONLY BLOWS COLD AIR THROUGH THE VENT AND ON THE FLOOR.*AK ALSO IN THE TRASNMISSION WHEN YOU COME TO A STOP YOU CAN SOMETIMES FEEL A LOUD THUMP LIKE SOMEONE JUST REAR ENDED YOU. IT HAPPENS ABOUT 3-4 TIMES A WEEK.

NHTSA ID
10110073
Incident
Dec 17, 2004
Mileage
57,000 mi
Transmission
Filed Nov 20, 2004

BRANDOW CHRYSLER NOTIFIED ME THAT 2000 JEEP GRAND CHEROKEE TRANSMISSION REQUIRES REPLACEMENT. THE VEHICLE HAS 56,000 MILES AND HAS PROPERLY MAINTAINED. *AK UPON REVIEW OF SIMILAR ISSUES FROM OTHER 1999/2000 JEEP OWNERS WITH TRANSMISSION PROBLEMS, I AM FILING THIS COMPLAINT DUE TO LACK OF NOTICE BY BRANDOW OR DAIMLER CHRYSLER REGARDING TRANSMISSION ISSUES WITH THIS VEHICLE.

NHTSA ID
10100270
Incident
Nov 17, 2004
Mileage
55,500 mi
Transmission
Filed Aug 2, 2004
Crash reported1 injury reported

PULLED VEHICLE TO THE SIDE OF THE ROAD TO CHECK RIGHT FRONT TIRE. LEFT GEAR IN PARK WITH ENGINE RUNNING, EXITED VEHICLE AND WAS WALKING AROUND THE FRONT OF THE VEHICLE WHEN I HEARD A "THUNK". VEHICLE HAD SHIFTED INTO REVERSE AND WAS TRAVELING DOWN A SLIGHT INCLINE. ATTEMPTED TO ENTER VEHICLE AND WAS KNOCKED TO THE GROUND. MADE A SECOND ATTEMPT AND AGAIN WAS KNOCKED TO THE GROUND. VEHICLE CONTINUED IN REVERSE, STRIKING A FIRE HYDRANT. I SUSTAINED VARIOUS INJURIES AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE.*AK

NHTSA ID
10083176
Incident
Jul 27, 2004
Mileage
55,275 mi
BrakesSteeringSuspension+1 more
Filed Jul 21, 2004

1. TRANSMISSION: HAVING PROBLEMS SHIFTING FROM 2ND GEAR TO 3RD GEAR UNTIL CAR IS FULLY WARMED; OCCASIONALLY, THE CAR STALLED DUE TO THE GEAR NOT SHIFTING PROPERLY; 2. BRAKE ROTORS: ROTORS WARP WITHIN 12,000 MILES; CHANGED NEW ROTORS AND PADS THREE TIMES; 3. ALIGNMENT: PULLS TO THE RIGHT SUMMARY: TRANSMISSION & BRAKE ROTORS ARE KNOWN PROBLEMS BY DAILERCHRYSLER---UNSAFE VEHICLE. *LA

NHTSA ID
10082372
Incident
Jan 1, 2002
Transmission
Filed Jul 14, 2004

WHILE DRIVING AT ANY SPEED CONSUMER EXPERIENCED TRANSMISSION PROBLEMS, ESPECIALLY SHIFTING FROM SECOND GEAR TO THIRD GEAR. ON ONE OCCASION VEHICLE STALLED DUE TO THE GEARS NOT SHIFTING PROPERLY. THIS PROBLEM HAPPENED EVERY DAY SINCE OWNERSHIP OF THE VEHICLE.*AK

NHTSA ID
10082005
Incident
Jun 16, 2004
Mileage
85,700 mi
Transmission
Filed Jul 9, 2004

WHEN COMING TO A STOP, AT ABOUT 7-10 MPH, THE TRANSMISSION SHIFTS DOWN HARD, CAUSING A BUMP STOP AND THE CAR TO QUICKLY DECREASE IN SPEED. THIS IS AN INTERMITTANT PROBLEM. DEALER FOUND NOTHING AND RECOMMENDED TRANSMISSION SERVICE WHICH DID NOT HELP. DATE LISTED IS LAST TIME EVENT OCCURRED.*AK

NHTSA ID
10080660
Incident
Jul 8, 2004
Mileage
22,000 mi
BrakesTires & wheelsTransmission
Filed Jun 14, 2004

THE ROTORS WERE WARPING AND CAUSED THE BRAKES TO WEAR PREMATURELY. THE DEALER WAS NOTIFIED. *AK THE TRANSMISSION DISPLAYED SLIPPING AND THERE WAS A FLAT SPOT ON THE TIRE(S). *SC *JB

NHTSA ID
10037643
Incident
Aug 12, 2003
Mileage
26,000 mi
ElectricalEngineTransmission
Filed May 19, 2004

SUDDEN LOSS OF POWER ON THREE OCCASIONS. WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE INSTANTLY LOOSES ALL POWER. OBVIOUS PROBLEMS NAVIGATING TO SHOULDER ON MULTILANE HIGHWAY IN TRAFFIC. COULD EASILY BE STRANDED IN LANE. DIFFICULTY STEERING. REQUIRES TOWING. HAS OCCURRED THREE TIMES IN LAST TWO YEARS, TWICE IN LAST MONTH. FIRST TIME, REPLACED COMPUTER. SECOND TIME, REPLACED TRANSMISSION SENSOR. THIRD TIME, UNDETERMINED. *AK

NHTSA ID
10072849
Incident
May 19, 2004
Mileage
90,000 mi
Driver assistanceTransmission
Filed Apr 29, 2004
Crash reported

THE VEHICLE SLIPPED OUT OF GEAR WHEN THE CONSUMERS FOOT WAS NOT ON THE BRAKE. THE VEHICLE ALSO HAD A PROBLEM WITH SUDDEN AND UNEXPECTED ACCELERATION. *JB THE VEHICLE CRASHED INTO ANOTHER VEHICLE IN REVERSE THEN HIT A STEEL POLE WHICH STOPPED THE VEHICLE. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

NHTSA ID
10064810
Mileage
36,000 mi
Transmission
Filed Feb 29, 2004
Crash reported1 injury reported

2000 GRAND CHEROKEE JUMPS OUT OF PARK IN TO REVERSE AND ACCELERATED INJURING ONE. *JB

NHTSA ID
10060018
Incident
Aug 8, 2002
Mileage
23,000 mi
Transmission
Filed Feb 18, 2004

I OWN A 2000 JEEP GRAND CHEROKEE LOREDO. CURRENTLY I AM EXPERIENCING SEVERE TRANSMISSION PROBLEMS. EVERYONE I KNOW WHO OWNS A JEEP GRAND CHEROKEE IS EXPERIENCING THE SAME PROBLEMS WITH THEIR TRANSMISSION. MY CAR CURRENTLY HAS ABOUT 88,000 MILES. I HAVE ALSO HAD TO REPLACE 3 OF THE LOCK LATCHES WITHIN SIX MONTHS. THE AUTOMATIC LOCKS JUST BRAKE FOR NO REASON AND ARE VERY EXPENSIVE TO BE REPLACED.*AK

NHTSA ID
10058389
Incident
Nov 1, 2003
Mileage
55,000 mi
BrakesElectricalTransmission
Filed Jan 13, 2004

I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO. IN EARLY DECEMBER I WAS DRIVING THE VEHICLE WHEN MY ENGINE LIGHT ILLUMINATED. I IMMEDIATELY CALLED MY MECHANIC, WHO HAPPENS TO WORK FOR MIDAS. HE TOLD ME TO BRING IT IN RIGHT AWAY. BECAUSE I LIVE CLOSER TO MIDAS THAN ANY JEEP DEALER, AND BECAUSE OF THE SERVICE I HAVE RECEIVED IN THE PAST FROM JEEP/CHRYSLER, I TOOK IT TO MY MECHANIC. HE ADVISED ME I HAD A BLOWN HEAD GASKET. I RECEIVED AN ESTIMATE FROM HIM AND HE ALSO ADVISED ME THAT THE DEALERSHIP WOULD BE CONSIDERABLY MORE EXPENSIVE, I ALLOWED HIM TO REPAIR THE VEHICLE. AFTER THE REPAIRS WERE COMPLETE, I TALKED TO MY MECHANIC AND HE ADVISED ME TO CONTACT CHRYSLER/JEEP AND ASK FOR REIMBURSEMENT. HERE IN LIES THE COMPLAINT. WHEN I CONTACTED THE DEALERSHIP, BOB DANCE JEEP IN ORALNDO, I WAS TOLD THERE WAS NOTHING THEY COULD DO TO HELP BECAUSE IT WAS MY FAULT I DROVE THE VEHICLE "HOT". I EXPLAINED THE REASONS I TOOK IT TO MY MECHANIC AS OPPOSED TO THE DEALER AND I WAS TOLD SO SORRY. I THEN TRY TO CONTACT THE WARRANTY PEOPLE FOR THE VEHICLE. I WAS TOLD I ONLY HAD A 3YEAR 36,000 MILE WARRANTY AND THAT I WASN'T ABLE TO DO ANYTHING ABOUT IT. THE VEHICLE HAD 49,000 MILES AT THE TIME OF REPAIR. I ASKED IF I WOULD BE ALLOWED TO PURCHASE AN EXTENDED WARRANTY AND WAS RUDELY TOLD NO. THIS IS ONLY ONE EXAMPLE OF THE CUSTOMER SERVICE I HAVE RECEIVED SINCE PURCHASING THIS VEHICLE IN JULY 2000. I HAVE ALSO REPLACED THE TRANSMISSION, TWO BATERIES, REPAIRED THE WINDOW WHICH DID NOT WORK AND HAD THE ROTORS CUT THREE TIME. WHEN I SPOKE TO CHRYSLER HEADQUARTERS, I WAS NOT SURPRISED TO RECEIVE THE SAME RESPONSE. I WAS TOLD BECAUSE THE WORK WAS DONE BY AN INDEPENDENT GARAGE,MIDAS, I WAS NOT ENTITLED TO ANY TYPE OF REIMBURSEMENT, PERIOD. I DON"T TRUST JEEP/CHRYSLER. I DON'T WANT THEM WORKING ON MY VEHICLE. SOMEONE PLEASE HELP ME!!

NHTSA ID
10053047
Incident
Dec 7, 2003
Mileage
49,000 mi
Interior & seatsTransmission
Filed Jan 12, 2004
1 injury reported

DRIVER'S SIDE SEAT FRAME DETACHED FROM BEING WELDED. THIS WAS THE SECOND TIME THAT SEAT DETACHED. DRIVER SUSTAINED BACK INJURIES WHEN THE SEAT FELL BACKWARD. DEALER WAS WELDING THE SEAT AGAIN. ALSO, GEAR SHIFTER JUMPED FROM PARK INTO REVERSE ON ITS OWN. *AK

NHTSA ID
10053789
Mileage
35,000 mi
Transmission
Filed Dec 8, 2003

VEHICLE ROLLED BACKWARDS ON SLIGHT INCLINE. CAR WAS NOT RUNNING. CHECKED AND MADE SURE VEHICLE WAS IN PARK. IT WAS. STARTED THE VEHICLE AND DROVE BACK UP INCLINE. VEHICLE ROLLED BACK DOWN WHILE RUNNING. DROVE STRAIGHT TO A SPITZER JEEP DEALERSHIP. PUT VEHICLE ON LARGER INCLINE. VEHICLE WOULD NOT ROLL. SERVICE PERSON, DAN, TOLD ME TO KEEP AN EYE ON IT AND BRING IT BACK IF IT DID IT AGAIN.*AK

NHTSA ID
10049417
Incident
Dec 3, 2003
Mileage
35,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .