2002 Pontiac Firebird

TL* THE CONTACT OWNS A 2002 PONTIAC FIREBIRD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A BURNING ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING FROM THE VALVE COVER GASKET. AS A RESULT, THE TECHNICIAN INFORMED THE CONTACT THAT THE OIL PAN GASKET AND THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 1/12/16 *CN THE CONSUMER STATED WITH THE OIL LEAKING, IT WAS COMING IN CONTACT WITH THE EXHAUST MANIFOLD. UPDATED 02/04/16.*JB

NHTSA ID

10786992

Incident

Oct 30, 2014

Mileage

100,000 mi

THE SECURITY LIGHT COMES ON AND STAYS ON ,SOMETIMES CAR WILL NOT START AND SOMETIMES DIES WHILE DRIVING AND LOSES POWER AT ANY GIVING TIME. THE KEY THAT HAS A THE SENSOR DOES NOT READ OR GIVE THE CORRECT RESISTANCE TO THE VATS SECURITY SYSTEM AND THE SECURITY SYSTEM SHUTS THE CAR OFF. I BELIEVE IT HAS SOMETHING TO DO WITH THE KEY RESISTANCE AND THE IGNITION IN WHICH IT GOES INTO. SOMETHING ELECTRICAL IS NOT READING OR MAKING CONTACT MESSING UP ALL THE SECURITY IN THE CAR. *TR

NHTSA ID

10479380

Incident

Oct 3, 2012

Mileage

43,000 mi

ENGINE OIL LEAK PROBLEM SINCE AUGUST. I HAVE HAD CAR CHECKED ON TWO (2) OCCASIONS BY MY MECHANIC. HE STATED IT COULD NEED A NEW OIL PAN OR THE REAR MAIN SEAL. THE CAR ONLY HAS 50,000 MILES ON IT AND HAS BEEN VERY WELL MAINTAINED. I AM THE ORIGINAL OWNER AND NOT TOO HAPPY THAT I AM FACING COSTLY ENGINE REPAIRS FOR THIS WELL CARED FOR CAR. *TR

NHTSA ID

10475926

Incident

Aug 14, 2012

Mileage

50,000 mi

TL*THE CONTACT OWNS A 2002 PONTIAC FIREBIRD. THE CONTACT STATED THAT ALL FOUR OF THE CHROME ALLOY RIMS ON THE VEHICLE EXHIBIT CRACKS. THE RIMS WERE PREVIOUSLY REPLACED PER THE WARRANTY; HOWEVER, SINCE THERE WAS A MEMO INDICATING THAT THEY COULD NOT BE REPAIRED BUT REPLACED. PONTIAC HAS BEEN VERY UNCOOPERATIVE AND REFUSED TO COMPLY. THE DEALER TOOK PICTURES OF THE RIMS AND DETERMINED THAT IT WAS A COSMETIC ISSUE AND NOT A SAFETY ISSUE. THE BRAND, MANUFACTURER AND ANY RELATED RIM INFORMATION WAS NOT AVAILABLE. THE CURRENT MILEAGE IS 85000. THE FAILURE MILEAGE WAS 42,926. UPDATED 6/21/10 *CN UPDATED 06/24/10.*JB

NHTSA ID

10320631

Incident

May 20, 2003

Mileage

42,926 mi

DRIVER'S SIDE DOOR. OUTER SKIN COMPLETELY DETACHED FROM DOOR. LOWER HINGE IS DEFECTIVE. OWNED VEHICLE SINCE NEW, WAS A RECALL RELATED TO HINGE, BUT NEVER NOTIFIED OF ANY RECALL REGARDING MY VEHICLE. ACTUALLY GLUED SKIN BACK TO DOOR TO REPAIR. *TR

NHTSA ID

10301968

Incident

Jan 1, 2004

TL*THE CONTACT OWNS A 2002 PONTIAC FIREBIRD. THE CONTACT NOTICED THAT THE CHROME RIMS EXHIBITED CORROSION AND RUST ON THE INSIDE SURFACE. IN ADDITION, THE SPOKES WERE SEVERELY CRACKED. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY FOUND RUST AND CORROSION ON ALL FOUR RIMS. THE RIMS HAVE NOT BEEN REPLACED AT THIS TIME. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 75,000. UPDATED 05/27/09 *BF UPDATED 06/02/09.*JB

NHTSA ID

10265728

Incident

May 4, 2006

Mileage

42,000 mi

CHROME PLATING PEELING FROM WHEELS,CORROSION CAUSING TIRES TO LOOSE AIR AND GO FLAT. LOSS OF AIR PRESSURE CAUSES HANDLING PROBLEMS--CONSTANT PROBLEM-SITUATION HAS BEEN REPEATED SEVERAL TIMES. CLEANING CORROSION FORM WHEEL (WHICH PONTIAC DEALER HAS DONE) CORRECTS PROBLEM FOR SHORT PERIOD OF TIME. *TR

NHTSA ID

10206962

Incident

Oct 23, 2007

Mileage

10,000 mi

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON NORMAL ROAD CONDITIONS, THE BRAKES MADE A CONSISTENT VIBRATION WHEN APPLIED AND EXTENDED STOPPING DISTANCE OCCURRED WITH NO PRIOR WARNINGS, UNDER NORMAL BRAKING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, WHO CLEANED THE BRAKE PADS AND ROTATED THE ROTORS. THE VEHICLE PROBLEMS PERSISTED, BUT NO FURTHER REPAIRS WERE MADE.

NHTSA ID

10174384

Incident

Oct 1, 2006

Mileage

13,000 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.