RoadVitals

2017 Volvo Vnl

Recalls, owner-reported complaints, investigations and safety data

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 16V097000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Sep 25, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Volvo Vnl. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 216 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Sep 25, 2018
3,705 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain 2016-2019 Volvo VNL trucks equipped with Cummins ISX15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
The risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
The remedy: Cummins will notify owners, and dealers will replace the single screen filter banjo bolt will be replaced with a dual screen filter banjo bolt, free of charge. The recall began November 21, 2018. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1802.
Volvo Trucks North AmericaManufacturer number RVXX1802View on NHTSA.gov

SUSPENSION:FRONT:HUB

Dec 22, 2016
16 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain 2017 Volvo VHD, VNL, and VNM trucks manufactured February 19, 2016, to June 21, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
The risk: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
The remedy: Volvo will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1607.
Volvo Trucks North AmericaManufacturer number RVXX1607View on NHTSA.gov

SERVICE BRAKES, AIR

Dec 22, 2016
5,547 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain model year 2013-2017 VNL and VNM trucks and certain model year 2017 VNX trucks. In the affected vehicles, incorrect software for controlling the electronic air dryer may result in oil and water contaminating the brake system.
The risk: If the brake system becomes contaminated, braking performance could be affected, increasing the risk of a crash.
The remedy: Volvo will notify owners, and dealers will reprogram the vehicle control module and replace the air dryer filter, free of charge. The recall began on February 16, 2017. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1608.
Volvo Trucks North AmericaManufacturer number RVXX1608View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ18005ClosedAudit Query

Discrepancies in Required CFR Reporting

Opened Oct 22, 2018
Closed Aug 4, 2023

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with NHTSA.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to NHTSA for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support NHTSA's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to Volvo Group's performance under the Consent Order to date.

COMMUNICATION

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-408 202403

EQUIPMENT ADAPTIVE/MOBILITY

CBR: On a Volvo Chassis - US16 - with the Bendix Lane Departure Warning System ( LDW )the alarm would not cancel once the turn signals were activated.

KC-2350

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

CBR - Telematics Gateway (TGW) Connect Ability Issues.

KC-2014

SUSPENSION

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer

KC-2347

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; PARKING BRAKE

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)

KC-202

FUEL SYSTEM, OTHER:KINETIC:FLYWHEEL,BEARINGS; POWER TRAIN

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR-2333 202401

ELECTRICAL SYSTEM

CBR: TGW Will Not Connect After SIM Card Replacement

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo Vnl by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010
2024070
2023130
2022270
2021070
2020090
2019480
2018850
2017Viewing051
2016126260.8
2015592
20148123
20137143
20125144
20114124
2010043
2009244
20083123
2007159364.2
2006771
2005663
2004562
2003292
2002173
2001182
2000104259.4
1999115351.6
1998853
1997040
1996010
1995010
1994010
1993010
1992010
1991010
1990010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.