2014 Volvo Vnl

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with NHTSA.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to NHTSA for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support NHTSA's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to Volvo Group's performance under the Consent Order to date.

The Office of Defects Investigation (ODI) opened this Defect Petition (DP) assessment in response to a defect petition received from owners of a 2015 Volvo VNL 780 tractor.Prior to submitting the letter the owners had submitted two Vehicle Owner Questionnaires (VOQ).Their concerns included: cab sway, cab alignment , and loss of control.The petitioners further allege that due to a failure of the suspension system caused by cab misalignment one of them sustained a back injury while seated at the work station in the sleeper berth while traveling.The office received a total of six (6) complaints (1 via telephone) related to ride quality on 2013 -2016 Volvo VNL vehicles.Two (2) of the complaints were filed by the petitioners.Of the five (5) unique complaints, three (3) were received during the course of this evaluation.During this evaluation, the Owner/Operators Independent Drivers Association (OOIDA) published an article in their magazine, Land Line, prompting the additional two reports.One owner reported owning three Volvo trucks, all of which had a tendency to sway and lean, yet he preferred the ride over other manufacturers peer vehicles.ODI sent an Information Request (IR) letter to Volvo asking about the three concerns identified in the petition.The response indicated Volvo's cab air ride design has been in use since 2005.When evaluating each of the three concerns raised by the petitioners, ODI found that the complaint and warranty data did not establish existence of a defect trend for cab sway or loss of control.There were no reported injuries or loss of control events and less than 0.02% of the population had a cab sway concern.The majority of claims and complaints received involved cab alignment.The 2015 MY did stand out from the other MYs with over 1% of the 2015 population reporting cab alignment issues.This may indicate there is a defect in the design or production of the cab mounting, however there was no indication it created a safety risk.ODI test drove the petitioners' vehicle, employing an investigator with significant experience driving similar vehicles.This test drive revealed a degree of cab sway that appeared to exceed that of peer vehicles.Nonetheless, the ODI driver did not experience any difficulty controlling the vehicle.For additional details see the attached Evaluation Report.This defect petition is denied. The agency has not identified an actionable trend or unreasonable risk to motor vehicle safety.Should new information become available the agency will take whatever further action is appropriate.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers:10747593, 10715844, 10701592, 10781242, and 10822454

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164 subject vehicles with one or more warranty claims related to this condition.By letter dated June 25, 2013, Volvo Trucks North America (Volvo) notified ODI that it has initiated a safety recall (NHTSA Recall No. 13V268 and Volvo Recall No. RVXX1303) to address a safety defect in approximately 23,003 model year (MY) 2007 through 2014 Volvo VAH, VHD, VNL, VNM and VT model trucks. The affected vehicles were manufactured from December 20, 2006 through May 22, 2013 and were originally equipped with the subject automated manual transmissions.According to Volvo, reports of the subject transmission clutch mechanism failing to automatically disengage as intended are associated with the removal of a brake pedal micro switch that provided a redundant signal to the transmission control module indicating the brakes had been applied.Previously, Volvo had removed this brake pedal micro switch from new vehicle production and from certain vehicles already in-service via two field service campaigns (SP 432-024 and SP 432-026) because it decided the switch was unnecessary and/or a maintenance issue.In the absence of this redundant brake pedal micro switch, the clutch mechanism may fail to disengage the transmission from the engine at low vehicle speed should the stop lamp switch fail to send and/or the transmission control module fail to receive the primary signal.At the time of this closing, Volvo is evaluating available remedies and will provide NHTSA with details when the recall remedy procedure has been finalized.Volvo will notify affected owners by mail by August 25, 2013.Please see NHTSA Recall No. 13V268 for details.Accordingly, this investigation is closed.

The affected component is part of the exhaust aftertreatment system, also known as the selective catalytic reduction (SCR) system. These systems were implemented in nearly all Class 8 truck engines in the U.S. to meet 2010 emissions standards. The degradation could put the engines out of compliance with emissions standards. This is a very costly repair in excess of $10,000 in a truck with only 466,000 miles on it. we have had in many times and lots of repair cost to try to keep the truck in compliance and continues to go in Derate.

NHTSA ID

11518334

Incident

Apr 17, 2023

VOLVO ENGINE INJECTOR AIR LEAK ON ANTIFREEZE AND VOLVO THEY NO ONE FIX DE INJECTOARE THEY ARE BAD

NHTSA ID

11374593

Incident

Nov 10, 2020

THE RECALL STATES: IMPROPERLY FUNCTIONING ON-BOARD EMISSION-RELATED DIANOTIC SYSTEM THAT VIOLATES CALIFORNIA AND FEDERAL STANDARD AND REGULATIONS.

NHTSA ID

10994121

Incident

Jun 9, 2017

TL* THE CONTACT OWNS A 2014 VOLVO VNL. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED COOLANT LEAKING UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE GRILL WAS BENT FROM THE CONTINUAL OPENING AND CLOSING OF THE HOOD. THE DEALER DIAGNOSED THAT A VALVE AND THE GRILL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE GRILL WAS NEVER PROPERLY ATTACHED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 390,000.

NHTSA ID

10883580

Incident

Mar 18, 2016

Mileage

390,000 mi

TL* THE CONTACT OWNS A 2014 VOLVO VNL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRAG LINK IN THE STEERING NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.

NHTSA ID

10782917

Incident

Sep 27, 2015

Mileage

229,000 mi

ON 10/1, UNIT WAS LOCATED AT MILE MARKER 153 ON I-40 NEAR ASH FORK AZ, WHEN THEIR FRONT PASSENGER STEER TIRE'S TREAD DETACHED (MICHELIN XZA 3+ 275/80/R22.5 DOT#M5EJ00EX3213). THE TREAD ACTED LIKE A FLAIL AND CAUSED APPROXIMATELY $12,000 IN DAMAGE TO THE VEHICLE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND BRING THE TRUCK SAFELY TO THE ROAD SHOULDER. A STATE TROOPER WAS CALLED TO THE SITE. ONCE HE ARRIVED, THE TROOPER INSURED THAT THE TRUCK WAS SAFE FROM TRAFFIC AND INSPECTED FOR DEBRIS/CAUSATION. HE FOUND NO DEBRIS TO CAUSE INCIDENT. HIS OPINION, ALONG WITH THE DRIVERS, IS THAT THE TIRE FAILED. THE TROOPER WOULD NOT PROVIDE AN ACCIDENT REPORT AS NO OTHER VEHICLE WAS INVOLVED AND NO PROPERTY ADDITIONAL DAMAGED. THE TEAM PERFORMS REGULAR VISUAL AND PRESSURE INSPECTIONS. THE TRUCK WAS DISABLED FOR WEEKS FROM THE INCIDENT. ONCE REPAIRED, THE TEAM NOTICED WHAT APPEARED TO BE READ SEPARATION ON THE MATCHED FRONT DRIVER STEER TIRE (SAME DOT#) AND REPLACED TIRE FOR SAFETY REASONS. TIRES ARE BEING HELD FOR ANALYSIS. *TR

NHTSA ID

10652803

Incident

Oct 1, 2014

Mileage

100,000 mi

ON THE FIRST DAY I TOOK THIS BRAND NEW 2014 VOLVO VNL SLEEPER TRUCK OFF THE LOT THE DEF SYSTEM FAILED AND SHUT MY TRUCK DOWN I WAS BARELY ABLE TO GET IT BACK TO THE DEALER'S. MASSIVE DRIVE LINE VIBRATION ALSO FELT BUT DEALER COULD NOT FIGURE OUT THE PROBLEM SIX MONTHS LATER TRANSMISSION FAILURE. I ALSO SUFFERED 3 OF 8 SHOCK FAILURE TRUCK WAS FLOATING AND SWAYING IN HIGH WINDS VERY DANGEROUS. THE ALTERNATOR FAILED SIX MONTHS LATER NO WARNING STARTING OVER CHARGING I WAS GOING THROUGH THE SYSTEM CHECK AND DETECTED IT BEFORE IT BLEW AN ECM. I ALSO SUFFERED A OIL PRESSURE SENSOR FAILURE THIS PROBLEM HAS BEEN IN THE VOLVO TRUCKS SINCE THEIR 2009 MODEL AND THEY ARE STILL USING THE OLD SENSORS. I HAVE SUFFERED MASSIVE DOWN TIME AND LOSS OF REVENUE DUE TO THIS AND HOPE THEY IMPROVE THEIR PRODUCT. THEIR ARE MANY OTHER DRIVER SUFFERING THESE SAME PROBLEM BUT DUE TO COMPUTER ILLITERACY THEY CAN'T GIVE VOICE TO THEIR ISSUES THANKS. *TR

NHTSA ID

10595377

Incident

Sep 2, 2013

Mileage

200 mi

TL* THE CONTACT OWNS A 2014 VOLVO VNL. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO PROPERLY CLEAR THE WINDSHIELD AND REDUCED VISIBILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124. UPDATED 06/10/14*LJ UPDATED 8/22/2017*CN

NHTSA ID

10583022

Incident

Mar 19, 2014

Mileage

124 mi

CBR - Telematics Gateway (TGW) Connect Ability Issues.

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR: TGW Will Not Connect After SIM Card Replacement

CBR: 11L Engine - Air Conditioner (A/C) Line Damaged At Bracket - Model Year 2007 to Present.