RoadVitals

2023 Volvo Vnl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 16, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 24, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Volvo Vnl, most frequently naming the electrical category. 3 safety recalls have been issued covering this model year; and 53 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V511000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Jul 24, 2023
55,012 units potentially affected
The defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2024 VNR, VNL, VHD, and VAH trucks. The windshield wiper motor gears may wear prematurely, causing the motor to fail.
The risk: Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
The remedy: Dealers will replace the windshield wiper motor assembly, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2309.
Volvo Trucks North AmericaManufacturer number RVXX2309View on NHTSA.gov
23V403000

AIR BAGS:SIDE/WINDOW:CURTAIN; ELECTRICAL SYSTEM:WIRING

Jun 4, 2023
29 units potentially affected
The defect: Volvo Trucks North America (Volvo Truck) is recalling certain 2022-2024 VNL and VHD vehicles equipped with RollTek driver seats. A missing circuit will prevent the side air bag from deploying during a crash.
The risk: An air bag that does not deploy, increases the risk of an injury.
The remedy: Dealers will connect a jumper harness between the seat and main cab harness, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2305.
Volvo Trucks North AmericaManufacturer number RVXX2305View on NHTSA.gov
22V896000

SERVICE BRAKES, AIR:CRITICAL FASTENERS; SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

Dec 6, 2022
412 units potentially affected
The defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2023 VNL vehicles. The air tank bracket fasteners were excessively tightened and may have broken.
The risk: Broken fasteners may allow the air tank to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
The remedy: Dealers will replace the fasteners, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2205.
Volvo Trucks North AmericaManufacturer number RVXX2205View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Dec 16, 2022

Our trucking business name is Fast Way Express LLC and this is a complaint against TEC Equipment Las Vegas (Volvo dealership) in regards to a new Volvo semi truck we purchased on 6/13/2022. After only 10,600 miles and 216 engine hours, all the electrical modules on the truck stopped working. I have pictures of all the warning or error messages on the dashboard. The truck has been in their repair shop since 9/23/2022, for almost 3 months, and they are unable to repair the truck. They are telling us that the parts they don't have are on national backorder and they don't have an estimated time for when they will have the parts. Volvo North America refuses to offer us a replacement for the truck or a refund. This is a new truck, under warranty, it is our only source of income, and we are unable to use it to make a living. We think 3 months is not a reasonable time period for repairs on a new truck under warranty. We paid $196,872.40 for this new truck and we cannot use it because TEC Equipment and Volvo NA are unable to repair it. We think TEC Equipment might be unable to fix the truck, we also think this might be a safety issue for which Volvo doesn't have a solution. We also think that at this point they don't disclose certain information with us and that they might be trying to stall for time.

NHTSA ID
11497751
Incident
Sep 23, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2214 202404

ENGINE AND ENGINE COOLING

CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.

CBR-2258 202404

POWER TRAIN

CBR: Diagnostic Trouble Code (DTC) P107471 -AMT-F

CBR-2361 202404

ENGINE AND ENGINE COOLING

CBR: Volvo Chassis - Debris In 13L Cooling Systems Filled With Extended Life(VCS2)

CBR-2360 202404

AIR BAGS; SEAT BELTS; SERVICE BRAKES, AIR

CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults.

CBR-2013 202404

ENGINE AND ENGINE COOLING

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

S3926 202403

SEATS

Fleet Improvement Campaign: Certain Volvo VN model trucks have seat cushions that are thinner and wear faster than previous seat model. Follow the instructions below to replace the seat cushion with an alternative cushion that is acceptable.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo Vnl by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024070—
2023Viewing130—
2022270—
2021070—
2020090—
2019480—
2018850—
2017051—
2016126260.8
2015592—
20148123—
20137143—
20125144—
20114124—
2010043—
2009244—
20083123—
2007159364.2
2006771—
2005663—
2004562—
2003292—
2002173—
2001182—
2000104259.4
1999115351.6
1998853—
1997040—
1996010—
1995010—
1994010—
1993010—
1992010—
1991010—
1990010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.