RoadVitals

2018 Volvo Vnl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 21, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jul 1, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2018 Volvo Vnl, most frequently naming the powertrain (other), driver assistance and steering categories. 5 safety recalls have been issued covering this model year; and 249 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)325.0%
  • Driver assistance216.7%
  • Steering216.7%
  • Airbags18.3%
  • Fuel system18.3%
  • Engine18.3%
  • Brakes18.3%
  • Electrical18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V384000

EQUIPMENT:OTHER:LABELS

Jul 1, 2020
89 units potentially affected
The defect: Volvo Trucks North America (Volvo) is recalling certain 2018-2021 VNL and VNR buses. The Gross Axle Weight Rating (GAWR) for the rear drive axles stated on the Federal Certification Label exceeds the rating of the wheel hubs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.
The remedy: Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.
Volvo Trucks North AmericaManufacturer number RVXX2002View on NHTSA.gov
19V509000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Jul 2, 2019
235 units potentially affected
The defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VAH, VHD, VNL, and VNR vehicles. The fuse in the transmission circuit may blow, preventing the transmission from shifting.
The risk: If the fuse blows the transmission may not shift, increasing the risk of a crash.
The remedy: Volvo Trucks will notify owners, and dealers will inspect and replace the fuse, if necessary, free of charge. The recall began August 7, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX1903.
Volvo Trucks North AmericaManufacturer number RVXX1903View on NHTSA.gov
19V208000

STRUCTURE:BODY

Mar 18, 2019
11,089 units potentially affected
The defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle.
The risk: If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
The remedy: Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.
Volvo Trucks North AmericaManufacturer number RVXX1902View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel systemPowertrain (other)
Filed Feb 21, 2023

The contact owns a Volvo 2018 VNL64 Commercial vehicle. The contact stated that the vehicle would shut down while driving at various speeds. There was no further information provided. The vehicle was towed to the dealer, where the high pressure fuel pump filter, the differential pressure sensor, the rear wire harness were replaced. Additionally, the contact stated that the vehicle was experiencing transmission failures and would fail to respond intermittently while reversing. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 537,850.

NHTSA ID
11508399
Incident
Aug 10, 2022
Mileage
537,850 mi
Powertrain (other)
Filed Feb 21, 2023

The contact owns a 2018 Volvo VNL Truck. The contact stated while driving at various speeds, the vehicle was lunging forward and failed to properly respond while depressing the accelerator pedal. There was no additional information provided. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and transmission needed to be replaced. The vehicle was repaired; however, the power train warning light illuminated a week later. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 600,000.

NHTSA ID
11508392
Incident
Oct 21, 2022
Mileage
600,000 mi
Driver assistance
Filed Jan 3, 2023

The contact owns a 2018 Volvo VNL. The contact stated that while approaching a stop, the clutch failed to disengage. The contact also stated that after decelerating, he depressed the accelerator pedal and the vehicle rolled back. The contact stated that the check warning light illuminated, indicating to check the transmission at the next stop. The vehicle was taken to the dealer where it was diagnosed and produced code: DTC-P107538 (Throttle Actuator Control Module) however, the contact was informed by the dealer that the clutch needed to fail 5 more times before the vehicle would be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 574,000.

NHTSA ID
11499899
Incident
Dec 30, 2022
Mileage
574,000 mi
Steering
Filed Jul 12, 2020

2019 COMPLAINED TO THE DEALER ABOUT UNEVEN WEARING OF THE FRONT TIRES THEY CHECKED ALIGNMENT THEN SAME COMPLAINT IN MARCH 2020 NO DEFECTS FIND THEN IN JULY 02 2020 I WAS UNABLE TO DRIVE BECAUSE OF VIBRATION , AFTER INSPECTION THEY FOUND PLASTIC BUSHINGS FOR BOTH KINGPINS WORN OUT AND REPLACED AS WHOLE SETS. MY COMPLAINT IS ABOUT PREMATURE FAILURE COMPONENTS AT 300000 MILES DUE TO USE OF PLASTIC BUSHINGS BY MANUFACTURER. TRUCK WAS USED ON HIGHWAYS NOT AS A VOCATIONAL TRUCK

NHTSA ID
11338922
Incident
Jul 2, 2020
Mileage
300,000 mi
ElectricalEngine
Filed Mar 19, 2020

ENGINE WORKING NOT PROPERLY AND SHAKING!!!ITS HAPPENED IN 2019 !!! NOW THE SAME PROBLEM AGAIN!!!

NHTSA ID
11318728
Incident
Mar 16, 2020
Powertrain (other)
Filed Feb 27, 2019

TL* THE CONTACT OWNS A 2018 VOLVO VNL. WHILE DRIVING 57-65 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVESHAFT TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,421. *TR

NHTSA ID
11182763
Incident
Dec 1, 2017
Mileage
99,421 mi
Steering
Filed Jan 7, 2019

THE STEERING WHEEL ON ALL NEW 2018 VOLVO VNL760 TRACTORS IS PAINFUL TO USE, IMPOSSIBLE TO GRIP PROPERLY, AND HAS A MIS-FUNCTIONING TURN SIGNAL LEVER. PLEASE SEE VIDEO ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=8LT4MCUVUCG

NHTSA ID
11164980
Incident
Jan 1, 2018
Mileage
625 mi
AirbagsBrakesDriver assistance
Filed Sep 24, 2018
Crash reported1 injury reported

A PRIOR WRECK HAPPEN SEMI TRUCK TRAILER CROSS MEDIAN AND LAY OVER BLOCKING ALL MY LANES IN THE DARK ON 09/10/18 TIME 0040 HRS RAINING WIPER ON . DID NOT SEE IT TILL FINAL SECONDS ROOF OF SEMI TRAILER FACING ME ON THE GROUND I DROVE THRU THE ROOF OF SEMI TRAILER WITH A LOAD OF CANDY IN IT AIR BAG DID NOT GO OFF , EARLY WARNING DISTANCE SENSOR DID NOT GO OFF EXTREME DAMAGE TO FRONT HOOD , CAB AREA MAYBE WITH THE TRAILER IN A ANGLE HIT AND ROOF FACING ME SENSORS DID NOT GO OFF VEHICLE ???

NHTSA ID
11131041
Incident
Sep 10, 2018
Mileage
200,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2013 202404

ENGINE AND ENGINE COOLING

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

CBR-408 202403

EQUIPMENT ADAPTIVE/MOBILITY

CBR: On a Volvo Chassis - US16 - with the Bendix Lane Departure Warning System ( LDW )the alarm would not cancel once the turn signals were activated.

KC-2350

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

CBR - Telematics Gateway (TGW) Connect Ability Issues.

KC-2014

SUSPENSION

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer

KC-2347

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; PARKING BRAKE

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)

KC-202

FUEL SYSTEM, OTHER:KINETIC:FLYWHEEL,BEARINGS; POWER TRAIN

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo Vnl by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024070—
2023130—
2022270—
2021070—
2020090—
2019480—
2018Viewing850—
2017051—
2016126260.8
2015592—
20148123—
20137143—
20125144—
20114124—
2010043—
2009244—
20083123—
2007159364.2
2006771—
2005663—
2004562—
2003292—
2002173—
2001182—
2000104259.4
1999115351.6
1998853—
1997040—
1996010—
1995010—
1994010—
1993010—
1992010—
1991010—
1990010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.