RoadVitals

2020 Volvo Vnl

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Dec 26, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Volvo Vnl. 9 safety recalls have been issued covering this model year; and 166 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

9 campaigns cover this model year

View all 9

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V900000

STEERING

Dec 26, 2023
1 units potentially affected
The defect: Volvo Trucks North America (Volvo Trucks) is recalling one 2020 VNL truck. The steering gear assembly may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
The risk: A loss of steering control increases the risk of a crash.
The remedy: A dealer will inspect and replace the defective gears as necessary, free of charge. An owner notification letter was mailed February 7, 2024. The owner may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2316.
Volvo Trucks North AmericaManufacturer number RVXX2316View on NHTSA.gov
20V613000

STRUCTURE:BODY

Oct 5, 2020
8,456 units potentially affected
The defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020 VNL vehicles. The window hinge and mounting hardware are insufficient to hold the window in place if the truck is driven with the sleeper bunk windows open.
The risk: If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
The remedy: Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. The recall began October 29, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1552. Volvo Trucks' number for this recall is RVXX2005.
Volvo Trucks North AmericaManufacturer number RVXX2005View on NHTSA.gov
20V536000

SERVICE BRAKES, AIR

Sep 2, 2020
11,127 units potentially affected
The defect: Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2021 VAH, VHD, VNL and VNR vehicles. The die cast pedal plate may break at one of its attachment points, possibly resulting in the brake pedal dislodging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk: A dislodged brake pedal would be inoperable, increasing a risk of a crash.
The remedy: Volvo Trucks will notify owners, and dealers will inspect and replace the pedal plates if required, free of charge. The recall began October 7, 2020. Owners may contact Volvo Trucks customer service at 1-800-458-1552. Volvo Truck's number for this recall is RVXX2004.
Volvo Trucks North AmericaManufacturer number RVXX2004View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CBR-2214 202404

ENGINE AND ENGINE COOLING

CBR: Turbo Compound 2nd Generation - EGR And / Or DPF Diagnostic Trouble Codes (DTC), Diagnostic And Repair Information.

CBR-2013 202404

ENGINE AND ENGINE COOLING

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

CBR-408 202403

EQUIPMENT ADAPTIVE/MOBILITY

CBR: On a Volvo Chassis - US16 - with the Bendix Lane Departure Warning System ( LDW )the alarm would not cancel once the turn signals were activated.

CBR-2139 202403

ENGINE AND ENGINE COOLING

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

KC-2350

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

CBR - Telematics Gateway (TGW) Connect Ability Issues.

KC-2014

SUSPENSION

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo Vnl by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024070—
2023130—
2022270—
2021070—
2020Viewing090—
2019480—
2018850—
2017051—
2016126260.8
2015592—
20148123—
20137143—
20125144—
20114124—
2010043—
2009244—
20083123—
2007159364.2
2006771—
2005663—
2004562—
2003292—
2002173—
2001182—
2000104259.4
1999115351.6
1998853—
1997040—
1996010—
1995010—
1994010—
1993010—
1992010—
1991010—
1990010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.