2009 Land Rover Range Rover Sport

I purchased four Bridgestone Alenza AS Ultra tires (255 / 50R 19 107 W XL front and back) from Costco at 2700 Potomac Mill Circle, Woodbridge, VA on [XXX]. These tires were specifically for a 2009 Range Rover Sport HSE. The odometer reading was 105632 at the time of purchase, and the tires were installed on [XXX]. The present mileage as of today is 118233. However, after a mere 12,000 miles, all four tires are cracked along the bead inside the tire, showing the threads/wire. The tires are all torn in the sidewall at the bead above the inside of the rim edge and are non-repairable. There was no damage to the rim, nor any reason the tire might have been lacerated by the rim. The tire failure appeared to have occurred without provocation, and Costco had just conducted maintenance in April 2024. The tires have an 80,000-mile warranty, so I wonder how all four tires have the same issue on the inside of the tire after only 12,000-mileage has been recorded; it has been only two years. If the tires had failed while driving, this could have been catastrophic for me and my family, which could have ended up in the vehicle losing control and possibly loss of life since all four tires are damaged. The only driving is taking my son to school and driving in the local area for food. I had a tire inspection done with Cosco Tire in April 2024, and Firestone identified this issue during a wheel alignment on all four tires in June 2024. I took the vehicle to NTB and had a mechanic look at it, and the only conclusion they stated was that these were defective tires. This could have been an improper service by Costco, which they said was not there back in April 2024. The only warnings I had were the illuminated lamp of the TPMS, the tire pressure monitoring system, and the low-pressure warning for the tire The vehicle was brought to Costco for two inspections regarding the TPMS, and all the TPMS on the tires were working correctly; they could not determine the cause of the lamp. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

NHTSA ID

11595652

Incident

Jun 20, 2024

There are KNOWN areas around the A pillar, windshield, and sunroof that leak and allow water to enter the vehicle and pool up in the wiring channels next to the doors, the water causes shorts and corrosion in the wiring which causes faults (Check engine, etc) that the owner is forced to attempt to correct on their own. There are numerous videos made by Land Rover owners over the last 15 years showing the common areas where water enters the vehicle. The average owner is not mechanical inclined and will not pull apart their vehicle to search for places where water is entering. Land Rover knows about this issue and does nothing but charge their customers many hours of labor at the dealership to investigate. The water damage to the wiring has and will cause issues with the vehicle that the average person will or must go to the dealership to attempt a repair.

NHTSA ID

11568393

Incident

Jan 28, 2024

Spare tire wheel - no longer holds air. The section of the wheel that holds the "bead" has corroded. I checked another owner's wheel and it had similar corrosion. I believe it is systemic. I tried to buy another spare tire wheel from Land Rover and it was backordered.

NHTSA ID

11464687

Incident

May 15, 2022

THE AIR BAG LIGHT DOES NOT GO OUT, AND THE DEALER CLAIMS THERE IS NOTHING WRONG WITH THE AIR BAG, HOWEVER IT FAILED THE STATE INSPECTION DUE TO THE AIR BAG ISDUE.

NHTSA ID

11078268

Incident

Jun 12, 2017

FRONT BRAKE LINE HOSE FAILURE..BRAKE WENT ALL THE WAY TO FLOOR. I WAS STOPPED, PUT CAR IN REVERSE, FOOT STILL ON THE BRAKE, ALL THE SUDDEN MY FOOT WENT TO THE FLOOR. I PUMPED BRAKE BUT STILL TO THE FLOOR. WHEN BRAKE PEDAL WAS TO THE FLOOR THE CAR WOULD STOP. I KNOW TO KEEP PRESSING BRAKE TO THE BOTTOM BUT ANOTHER DRIVER MAY NOT AND HAVE NO BRAKES. CAR IS AT THE DEALER RIGHT NOW GETTING IT REPLACED. HAVING WORKED ON CARS FOR YEARS THERE IS NO EXCUSE FOR A CATASTROPHIC BRAKE HOSE FAILURE ON A 105,000 CAR THAT IS 9 YEARS OLD.

NHTSA ID

11046649

Incident

Nov 15, 2017

Mileage

105,000 mi

NOTICED MY RANGE ROVER CUT IN THE DASH BOARD, THEN REALIZED THE AIR BAG IS THE CAUSE. IT IS PROTRUDING OUT OF THE DASH BOARD!! CALLED DEALER AND CORPORATE OFFICE.. THEY STATE MY VIN NUMBER IS NOT IN THE RECALL LIST, ALTHOUGH MY CAR MEETS ALL THE REQUIREMENT IN THE RECALL. THEY ARE REFUSING TO DO ANYTHING ABOUT IT !!!.. ..UPDATED 05/09/17 *BF THE CONSUMER STATED THE AIR BAG WAS NO LONGER OPERATIONAL. UPDATED 08/03/2017*JS

NHTSA ID

10984358

Incident

May 7, 2017

Mileage

97,500 mi

I WAS DRIVING OUT OF WHATABURGER ON 8-2-16 AND ALL OF A SUDDEN MY BRAKES JUST WENT ALL THE WAY DOWN TO THE FLOOR BOARD AND I STOPPED RIGHT BEFORE I WAS IN TRAFFIC. MY TIRE PRESSURE LIGHT STAYS ON, I HAVE HAD THEM CHECKED SEVERAL TIMES & THE BACK OF THE TRUCK JUMPS TO THE SIDE IF I HIT A BUMP. ALL OF THIS SCARES THE HECK OUT OF ME AND I HAVE ONLY HAD THIS VEHICLE 5 MONTHS. ALSO THE TRUCK WOULD START AND CUT OFF SO I TOOK IT TO A SHOP 4 TIMES AND THEY SO CALLED FIXED IT. I WAS TOLD I HAD OIL LEAKING INTO MY VALVES. IT IS STARTING BETTER BUT STILL SOME HESITATION AT TIMES.

NHTSA ID

10894762

Incident

Aug 2, 2016

Mileage

83,000 mi

TL* THE CONTACT OWNS A 2009 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING 65 MPH, THE SUSPENSION LOW WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE BRAKE WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

NHTSA ID

10763076

Incident

Sep 4, 2015

Mileage

132,000 mi

Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.

Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

Issue: Customers / Dealers may report a concern with the condition of Seat Covers

Issue: Customers / Dealers may report a concern with the condition of Seat Covers

Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.