RoadVitals

2011 Altec Aerial Device

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
12
Latest Jan 11, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Altec Aerial Device. 12 safety recalls have been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

12 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Jan 11, 2024
437 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.
The risk: A short circuit increases the risk of a fire.
The remedy: Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Altec Industries, Inc.Manufacturer number CSN-3142View on NHTSA.gov

EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:TURNTABLE; STRUCTURE:FRAME AND MEMBERS

Sep 23, 2021
2,115 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2011-2016 AT200A aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
The risk: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
The remedy: Altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed on October 13, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 836.
Altec Industries, Inc.Manufacturer number CSN 836View on NHTSA.gov

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Jun 1, 2021
1,977 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2005-2021 A65, A70, A75, A72-T, A77-T, and A82-T vehicles. The lower and upper boom raise spools can shift after releasing the joystick or control interlock.
The risk: Unintended movement of the lower and upper booms increases the risk of injury.
The remedy: Altec will install a jumper hose and check valve into the boomtip tank lines and replace the overcenter blocking cartridge with an internally referenced drain path, free of charge. Owner notification letters were mailed on July 28, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 823.
Altec Industries, Inc.Manufacturer number CSN 823View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SIL-3143

ELECTRICAL SYSTEM; EXTERIOR LIGHTING

Altec has learned that a 12-volt Airtronics relay installed in the PDM could have been manufactured to an insufficient threshold on certain units built from December 2004 to October 2022. This can cause the relay to overheat and fail, causing the accessory lights to stop working.

SIL 3068

EQUIPMENT

Altec has learned that certain digger derricks and aerial devices of various models built from January 2010 to January 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinch point. Altec has created a kit to eliminate the possible pinch point.

SIL-3052

EQUIPMENT

Altec has learned that the hydraulic ball valve on the hydraulic reservoir return line of certain L42/45 M/P units built from February 2002 to November 2019 might not get returned to the open position after being turned to the closed position for maintenance. If the upper boom drive system is articulated while the ball valve is in the closed position, both upper boom drive cylinders could retract simultaneously causing the lower boom to buckle. The customer should order and install the Hydraulic Shutoff Valve Placard Kit. The kit must be installed by the next preventative maintenance interval, or within 90 days of receipt of this notice, whichever comes first.

PA713

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Product advisory posted on our web site to inform owners, user, & operators that the new ANSI A92.2-2021 standard has taken effect and they must review. The standard has changed some of the responsibilities of the parties who use or operate vehicle mounted aerial devices.

CSR-3012

SEAT BELTS

Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. In certain 2011 through 2013 and 2015 model year F-650 and F-750 vehicles with 70% fixed front seat built from February 14, 2011, to April 28, 2015, the front passenger and center seat belts might not be anchored in the correct position relative to the seat, increasing the risk of injury in a crash.

SIL 852

EQUIPMENT

Altec has learned that the electrohydraulic outrigger/tools control valve on AA755L and A-series aerial devices and DLB, DMB, and D2/3/4000B series digger derricks could have the potential to produce a very small amount of flow into the lower tools circuit when the outriggers and tools mode is engaged. This can cause slow unintended movement of a tool such as a pole puller cylinder that is connected to the tool circuit. A blanking plug must be installed to prevent this issue. Inspect the outrigger/tools control valve using the Inspection Procedure. The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider. Altec will perform the work for free at an Altec facility.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec Aerial Device by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020
2025070
20240100
20231130
20220120
20210220
20200250
20190290
20180360
20170380
20160260
20150200
20140190
20130160
20120160
2011Viewing0120
2010090
20090100
2008090
2007080
2006080
2005090
2004080
2003050
2002040
2001040
2000040
1999040
1998040
1997040
1996020
1995020
1994000
1993000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.