RoadVitals

2024 Freightliner Business Class M2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Oct 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Freightliner Business Class M2. 8 safety recalls have been issued covering this model year; and 216 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V660000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Oct 7, 2026
2,456 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2025 Freightliner Business Class M2, 2022-2027 FCCC XCM, FCCC XCR, 2023 Freightliner 108SD, 2024-2027 FCCC XCS and FCCC XBS vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
The remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1042.
Daimler Trucks North America, LLCManufacturer number F1042View on NHTSA.gov
26V066000

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Feb 4, 2026
280 units potentially affected
The defect: Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.
The risk: A lack of lubrication may cause binding gears and difficulty steering, increasing the risk of a crash.
The remedy: Fontaine Modification will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
FONTAINE MODIFICATION CO.View on NHTSA.gov
25V760000

SUSPENSION:CRITICAL FASTENERS

Nov 4, 2025
18,783 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
The risk: A loss of vehicle control increases the risk of a crash.
The remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Daimler Trucks North America, LLCManufacturer number F1027View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CAL FTL-WST 26-006.pdf

POWER TRAIN

Customer Advisory Letter for Torque Converter Parameter Mismatch - Allison TCM Calibration Update

MAN 0000072868

POWER TRAIN

Detroit Transmissions Manual Update for Symptom Diagnostics — DT12 C/D Box Range Shift to Neutral with Reversing Events (Aborts)

TSB-54-334-FTL

EXTERIOR LIGHTING

Technical Service Bulletin for Front Lighting Ground Splice Pack Failure

WI26-009R

SERVICE BRAKES

Revised Warranty Information letter for missing chamber caging bolts

TS-0013-00

POWER TRAIN

Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO

TEM-11-00001

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS

Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027030—
2026160—
20251130—
2024Viewing080—
2023180—
20221100—
20212140—
20208120—
20190230—
20180160—
20171150—
20161160—
20154140—
20140102—
20130111—
20124121—
2011083—
20100102—
2009282—
20081141—
20074173—
20068132—
2005792—
20048101—
2003151—
2002051—
2001020—
2000010—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.