RoadVitals

2027 Freightliner Business Class M2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 22, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2027 Freightliner Business Class M2. 1 safety recall has been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V475000

EXTERIOR LIGHTING:HEADLIGHTS

Jul 22, 2026
23,276 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freightliner EM2, Freightliner Custom Chassis S2RV, Freightliner Custom Chassis S2C, and Freightliner Business Class M2 vehicles. A software error may cause the low beam headlights to illuminate improperly.
The risk: Insufficient low beam headlight illumination can reduce driver visibility, increasing the risk of a crash.
The remedy: The remedy is currently under development. Owner notification letters are expected to be mailed September 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1036.
Daimler Trucks North America, LLCManufacturer number F1036View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CAL FTL 54-044

ELECTRICAL SYSTEM

Customer Advisory Letter for Bosch Common Telematics Platform (CTP) – Connectivity Service Disablement Until CTP Replacement

TS-0013-00

POWER TRAIN

Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO

TEM-11-00001

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS

Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment

PB-FTL-0036

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS

Product Bulletin for Detroit Assurance Front Radar Harness Extension

WI26-009

SERVICE BRAKES

Warranty Information letter for missing chamber caging bolts

TS-0014-00

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; LANE DEPARTURE: WARNING

Truck Equipment Manufacturer Solution for Detroit Assurance Parameters for an Obstructed Multi-Purpose Camera View

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027Viewing010—
2026050—
20251110—
2024070—
2023170—
2022190—
20212140—
20208120—
20190230—
20180160—
20171150—
20161160—
20154140—
20140102—
20130111—
20124121—
2011083—
20100102—
2009282—
20081141—
20074173—
20068132—
2005792—
20048101—
2003151—
2002051—
2001020—
2000010—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.