RoadVitals

2026 Freightliner Business Class M2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jul 22, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2026 Freightliner Business Class M2. 5 safety recalls have been issued covering this model year; and 92 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Jul 22, 2026
23,276 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freightliner EM2, Freightliner Custom Chassis S2RV, Freightliner Custom Chassis S2C, and Freightliner Business Class M2 vehicles. A software error may cause the low beam headlights to illuminate improperly.
The risk: Insufficient low beam headlight illumination can reduce driver visibility, increasing the risk of a crash.
The remedy: The remedy is currently under development. Owner notification letters are expected to be mailed September 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1036.
Daimler Trucks North America, LLCManufacturer number F1036View on NHTSA.gov

SUSPENSION:CRITICAL FASTENERS

Nov 4, 2025
18,783 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
The risk: A loss of vehicle control increases the risk of a crash.
The remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Daimler Trucks North America, LLCManufacturer number F1027View on NHTSA.gov

SERVICE BRAKES, AIR:CRITICAL FASTENERS; SERVICE BRAKES, AIR:DISC:CALIPER

Sep 11, 2025
402 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, FCCC XBS, FCCC MT45, Western Star 57X, 2025-2026 Freightliner Business Class M2, Freightliner Cascadia, Freightliner 114SD, Freightliner 108SD, FCCC MT55G, FCCC MT45G, FCCC XCP, FCCC XCM, Western Star 49X, Western Star 47X, 2026 Freightliner Cascadia 5th Gen, FCCC MT55, and FCCC MT50E vehicles. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
The risk: A loss of brake function can increase the risk of a crash. In addition, a damaged wheel or tire can lead to a loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect and replace or tighten the brake caliper mounting bolts, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1023.
Daimler Trucks North America, LLCManufacturer number F1023View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TS-0013-00

POWER TRAIN

Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO

TEM-11-00001

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS

Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment

CXA 07_25_F1011,F1015 Lbl

ENGINE

CX Advocate for Lost/Damaged Replacement F1011/F1015 Labels

SF732-DLR LTR

ELECTRICAL SYSTEM

Field Service campaign for Power Acumen Fuse

SF732-Bulletin

ELECTRICAL SYSTEM

Field Service campaign for Power Acumen Fuse

SF732-OWN LTR

ELECTRICAL SYSTEM

Field Service campaign for Power Acumen Fuse

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010
2026Viewing050
20251110
2024070
2023170
2022190
20212140
20208120
20190230
20180160
20171150
20161160
20154140
20140102
20130111
20124121
2011083
20100102
2009282
20081141
20074173
20068132
2005792
20048101
2003151
2002051
2001020
2000010
1999000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.