RoadVitals

2008 Freightliner Business Class M2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 29, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
14
Latest Apr 14, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2008 Freightliner Business Class M2, most frequently naming the driver assistance, electrical and exterior lighting categories. 14 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 241 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance133.3%
  • Electrical133.3%
  • Exterior lighting133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

14 campaigns cover this model year

View all 14

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V214000

EXTERIOR LIGHTING

Apr 14, 2020
63,175 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLCManufacturer number FL848View on NHTSA.gov
12V074000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Feb 28, 2012
103,437 units potentially affected
The defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
The risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number 12C-2View on NHTSA.gov
11V478000

FUEL SYSTEM, DIESEL

Sep 16, 2011
73,500 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 HEAVY TRUCKS MANUFACTURED FROM JULY 11, 2003, THROUGH SEPTEMBER 28, 2007, EQUIPPED WITH EPA04 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES AND FUEL FILTERS MOUNTED NEAR THE CENTER OF THE ENGINE ON THE LEFT-HAND SIDE. THE PLASTIC LOW PRESSURE FUEL LINE BETWEEN ENGINE MOUNTED FUEL FILTER AND ENGINE BLOCK MAY DEVELOP A SUBSTANTIAL DIESEL FUEL LEAK.
The risk: THIS COULD CREATE A ROAD HAZARD INCREASING THE RISK OF A CRASH. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. VEHICLES WILL BE INSPECTED AND THE PLASTIC LOW PRESSURE FUEL LINE WILL BE REPLACED WITH A STEEL LOW PRESSURE FUEL LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON OCTOBER 28, 2011. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number 11C-2View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE10007ClosedPreliminary Evaluation

Stop Lamps Intermittent

Opened Feb 3, 2010
Closed May 23, 2010

This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler filed a defect report concerning this issue. The stop lamps may be intermittent during light brake applications.They are still evaluating the remedial program and will furnish this information to ODI when it is available. This safety recallresolves the issue raised by this investigation. Hence, this investigation is closed.

EXTERIOR LIGHTING:BRAKE LIGHTSLed to recall 10V177000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalExterior lighting
Filed Aug 29, 2015

I WAS DRIVING SOUTH OF ATLANTA ON I-75 IN "CRUISE CONTROL" MODE WHEN ALL OF A SUDDEN TWO VEHICLES IN FRONT OF ME HAD AN INCIDENT REQUIRING THEM TO BRAKE IMMEDIATELY. I APPLIED MY BRAKES AND THE "CRUISE CONTROL" DID NOT DISENGAGE. MY BRAKING EFFORT WAS AFFECTED BY THE FACT THAT THE ENGINE WAS STILL AT FULL POWER. FORTUNATELY I HAD TIME TO FIND THE "CRUISE CONTROL" ON THE DASH AND WAS ABLE TO DISENGAGE THE "CRUISE CONTROL". I CONTINUED MY TRIP NOT USING "CRUISE CONTROL". LATER THAT SAME DAY A MOTORIST PULLED UP ALONG SIDE OF ME AND ADVISED ME I HAD NO "STOP LIGHTS" I TOOK THE VEHICLE TO FREIGHTLINER APRIL 27,2015. THE PROBLEM WAS IDENTIFIED AS "THE SWITCH IN THE AMU-1 WAS OPEN CIRCUIT AND NEEDED REPLACEMENT". THE REPAIR BILL WAS $619.28 . THE SERVICE ADVISOR SAID SHE COULD NOT LOCATE ANY RECALLS FOR THIS TYPE OF PROBLEM. I RESEARCHED THE WEB AND DID FIND REFERENCE TO BRAKE LIGHTS NOT WORKING RECALL, BUT DID NOT FIND A RECALL CONCERNING NOT BEING ABLE TO DISENGAGE THE "CRUISE CONTROL" WITH THE BRAKE PEDAL. FROM THE PERSPECTIVE OF THE DRIVER THIS WAS A HARROWING EXPERIENCE OF TRAVELING 60 MPH, NEEDING TO QUICKLY STOP ONLY TO FIND OUT THE ENGINE CONTINUED TO RUN AT FULL THROTTLE ESSENTIALLY NEGATING ANY BRAKING EFFORT! IT IS MY OPINION THIS PROBLEM IS SERIOUS AS IT NOT ONLY AFFECTS THE ABILITY TO NOT STOP BUT ALSO AFFECTS THE OPERATION OF THE VEHICLE STOP LIGHTS AT THE SAME TIME.

NHTSA ID
10760124
Incident
Apr 24, 2015
Mileage
42,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB83-124

VISIBILITY

Revised Freightliner Service Bulletin for Large Temperature Swings at A/C Outlet. Minor note: added an update of document previously submitted. The related VMRS codes are added

TSB-54-259-FTL

ENGINE

Revised Technical Service Bulletin for chassis module replacement

WI21-009

ENGINE AND ENGINE COOLING

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

WI21-008

EQUIPMENT

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

SB35-036

POWER TRAIN

Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

SB54-278

ELECTRICAL SYSTEM; EQUIPMENT

Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter® is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026050—
20251110—
2024070—
2023170—
2022190—
20212140—
20208120—
20190230—
20180160—
20171150—
20161160—
20154140—
20140102—
20130111—
20124121—
2011083—
20100102—
2009282—
2008Viewing1141—
20074173—
20068132—
2005792—
20048101—
2003151—
2002051—
2001020—
2000010—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.