RoadVitals

2007 Freightliner Business Class M2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 21, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
17
Latest Apr 14, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2007 Freightliner Business Class M2, most frequently naming the brakes category. 17 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 48 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes4100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

17 campaigns cover this model year

View all 17

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V214000

EXTERIOR LIGHTING

Apr 14, 2020
63,175 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Daimler Trucks North America LLCManufacturer number FL848View on NHTSA.gov
12V074000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Feb 28, 2012
103,437 units potentially affected
The defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
The risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number 12C-2View on NHTSA.gov
11V478000

FUEL SYSTEM, DIESEL

Sep 16, 2011
73,500 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 HEAVY TRUCKS MANUFACTURED FROM JULY 11, 2003, THROUGH SEPTEMBER 28, 2007, EQUIPPED WITH EPA04 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES AND FUEL FILTERS MOUNTED NEAR THE CENTER OF THE ENGINE ON THE LEFT-HAND SIDE. THE PLASTIC LOW PRESSURE FUEL LINE BETWEEN ENGINE MOUNTED FUEL FILTER AND ENGINE BLOCK MAY DEVELOP A SUBSTANTIAL DIESEL FUEL LEAK.
The risk: THIS COULD CREATE A ROAD HAZARD INCREASING THE RISK OF A CRASH. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. VEHICLES WILL BE INSPECTED AND THE PLASTIC LOW PRESSURE FUEL LINE WILL BE REPLACED WITH A STEEL LOW PRESSURE FUEL LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON OCTOBER 28, 2011. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number 11C-2View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ12001ClosedRecall Query

PDM Failures

Opened Dec 7, 2012
Closed Apr 16, 2013

ODI opened this investigation based on Early Warning Reporting (EWR) data screening activities that indicated that numerous PDMs failed on 2007 M2 vehicles that were not part of the manufacturer's voluntary recall, 08V-154.The information available during the screening effort did not differentiate PDMs controlling trailer lighting from other PDMs used on the vehicle.ODI opened this investigation in order to collect additional information and ensure the scope of the original recall was appropriate.Recall 08V-154 was limited to trailer PDMs located on the fuel tank bracket.M2 vehicles utilized a total of eight locations to mount the trailer PDM.When comparing the warranty claims for each of the locations separately, the claim rate for the recalled population is over 3 times higher than the non-recalled population with other mounting locations.After seven years of service and no known crashes, fires or injuries, the data suggests that when mounted in the locations not included in the original recall, the subject PDM does not pose an unreasonable risk to highway safety at this time.For this reason, this investigation is closed and further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists in the subject vehicles.The agency reserves the right to take further action if warranted by the circumstances.

ELECTRICAL SYSTEM
PE10007ClosedPreliminary Evaluation

Stop Lamps Intermittent

Opened Feb 3, 2010
Closed May 23, 2010

This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler filed a defect report concerning this issue. The stop lamps may be intermittent during light brake applications.They are still evaluating the remedial program and will furnish this information to ODI when it is available. This safety recallresolves the issue raised by this investigation. Hence, this investigation is closed.

EXTERIOR LIGHTING:BRAKE LIGHTSLed to recall 10V177000
RQ07003ClosedRecall Query

FRONT WHEEL SEPARATION

Opened Dec 5, 2007
Closed Mar 26, 2008

ODI IS CLOSING THIS INVESTIGATION BASED ON DAIMLER TRUCK NORTH AMERICA 'S (DTNA) MARCH 19, 2008, DEFECT NOTIFICATION REPORT WHICH OUTLINES DTNA'S INTENTION TO CAMPAIGN 28,764 FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS VEHICLES [EQUIPPED WITH EITHER ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 - 8,000 POUND RATED FRONT AXLE ASSEMBLIES UTILIZING A FOUR PIECE SPINDLE NUT SET] MANUFACTURED BETWEEN JANUARY 26, 2000, AND MARCH 24, 2008.DTNA HAS PROPOSED PROVIDING A REMEDY FOR THE CURRENTLY INSTALLED FOUR PIECE SPINDLE NUT SYSTEMS WHICH MAY LEAD TO INCORRECT END PLAY, [BEARING] CONE SPIN, EXCESSIVE HEAT, DEGRADATION OF LUBRICATION, WEAR OF THE SPINDLE NUT [BACKFACE] AND BEARING JOURNAL, OIL CONTAMINATION WITH METAL SHAVINGS, AND PREMATURE BEARING FAILURE.CONTINUED OPERATION MAY LEAD TO A WHEEL SEPARATION.ODI HAS RELIEVED DTNA OF THE RESPONSIBILITY TO PROVIDE THE INFORMATION REQUESTED AS PART OF THIS RQ SO THAT DTNA COULD FOCUS THEIR EFFORTS ON INVESTIGATION OF THE WHEEL SEPARATION ISSUES AND PLANNING AND IMPLEMENTING A RESPONSIVE AND TIMELY FIELD ACTION (CAMPAIGN).

SUSPENSION:FRONT:HUBLed to recall 08V137000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 21, 2017

VEHICLE OCCASIONALLY ROLLS AWAY AFTER APPLYING THE PARK BRAKE. I SEE A RECALL ON THE 2006 MODEL FOR THIS BUT NOT THE 2007. LOOKING FOR ASSISTANCE IN THIS.

NHTSA ID
10967608
Incident
Mar 20, 2017
Mileage
90,000 mi
Brakes
Filed Jul 5, 2013

TL* THE CONTACT OWNS A 2007 FREIGHT LINER BUSINESS CLASS M2 TRUCK. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKES WERE BEING DEPRESSED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 690,000. *TR

NHTSA ID
10523276
Incident
Jun 5, 2013
Mileage
690,000 mi
Brakes
Filed Feb 13, 2011

I HAVE A FREIGHTLINER M2 BUSINESS CLASS HAULER WITH 60000 MILES IN AUG 2010 THE LEFT REAR CALIPER LOCKED UP OVER HEATING AND BURNING OUT THE ABS SENSOR, PADS AND ROTOR HAD TO BE TURNED. THIS WORK WAS DONE BY THE LOCAL FREIGHTLINER DEALER. ON 12-31-10 THE RIGHT REAR CALIPER LOCKED UP AND AGAIN BURNED OUT THE ABS SENSOR AND OVER HEATED THE BRAKES. I AGAIN TOOK MY TRUCK TO THE FREIGHTLINER DEALER FOR REPAIR. THEY CONTACTED THE FREIGHTLINER CO AND WAS ADVISED THAT THE CALIPERS WERE STICKING AND THAT THEY BOTH SHOULD BE REPLACED. THE ABS SENSOR WAS REPLACED, BOTH CALIPERS WITH NEW PADS WERE REPLACED AND THE RIGHT ROTOR WAS REPLACED WITH A NEW ONE. FREIGHTLINER WAS UNABLE TO TELL ME ANYTHING REGARDING THE STICKING CALIPERS. TOTAL COST TO ME WAS JUST UNDER $4000.00. *TR

NHTSA ID
10382494
Incident
Dec 31, 2010
Mileage
60,000 mi
Brakes
Filed Oct 29, 2010
Fire reported

I HAVE A 2007 SPORTCHASSIS (FREIGHTLINER BUSINESS CLASS M2) WITH 8000 MILES, WHILE DRIVING THE RIGHT CALIPER LOCKED UP AND CAUGHT FIRE, I WAITED FOR TRUCK TO COOL DOWN AND DROVE HOME. NEXT TIME I TOOK THE TRUCK OUT, ABT A WEEK LATER, THE LEFT CALIPER DID THE SAME THING. I CHECKED THE CALIPERS ARE FINE, THE BRAKE FLUID IS ALSO OK. I HAVE TRIED CONTACTING FREIGHTLINER SPORTCHASSIS IN OKLAHOMA WHERE THE TRUCK WAS MANUFACTURED 4/2006. I HAVE BEEN TOLD SEVERAL "FIXES" BY THE LOCAL FREIGHTLINER DEALER HERE IN MIAMI FL BUT ITS VERY COSTLY ABT $5000 TO FIX. I DON'T BELIEVE THIS IS THE PROBLEM THERE HAS TO BE SOMETHING DEFECTIVE FOR THE CALIPERS TO LOCK UP & CATCH FIRE UNDER MY TRUCK, INTURN DAMAGING ALL THE PARTS THAT NOW NEED TO BE REPLACED @ ABT $5000. I DON'T DRIVE THE TRUCK OFTEN, IT'S A "TOY" THAT I OWN. PURCHASED BRAND NEW 1/2007 TO DATE HAVE 8000 MILES. *TR

NHTSA ID
10362964
Incident
Oct 15, 2010
Mileage
8,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-54-259-FTL

ENGINE

Revised Technical Service Bulletin for chassis module replacement

WI21-009

ENGINE AND ENGINE COOLING

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

WI21-008

EQUIPMENT

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

04TS-43REV4

ENGINE AND ENGINE COOLING

Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Diesel engine.

TechTalk8053

ELECTRICAL SYSTEM

Tech Talk discussion on M2 multifunction switch not working.

SB35-036

POWER TRAIN

Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026050—
20251110—
2024070—
2023170—
2022190—
20212140—
20208120—
20190230—
20180160—
20171150—
20161160—
20154140—
20140102—
20130111—
20124121—
2011083—
20100102—
2009282—
20081141—
2007Viewing4173—
20068132—
2005792—
20048101—
2003151—
2002051—
2001020—
2000010—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.