RoadVitals

2025 Freightliner Business Class M2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 27, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Feb 4, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2025 Freightliner Business Class M2, most frequently naming the transmission category. 11 safety recalls have been issued covering this model year; and 188 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Transmission1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V066000

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Feb 4, 2026
280 units potentially affected
The defect: Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.
The risk: A lack of lubrication may cause binding gears and difficulty steering, increasing the risk of a crash.
The remedy: Fontaine Modification will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
FONTAINE MODIFICATION CO.View on NHTSA.gov
25V760000

SUSPENSION:CRITICAL FASTENERS

Nov 4, 2025
18,783 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
The risk: A loss of vehicle control increases the risk of a crash.
The remedy: Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Daimler Trucks North America, LLCManufacturer number F1027View on NHTSA.gov
25V603000

STEERING:CRITICAL FASTENERS; STEERING:LINKAGES:TIE ROD ASSEMBLY

Sep 11, 2025
343 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC S2C106, and Freightliner 108SD vehicles. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
The risk: A loss of vehicle steering control increases the risk of a crash.
The remedy: Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.
Daimler Trucks North America, LLCManufacturer number D25R2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Transmission
Filed Jan 27, 2026

The contact owns a 2025 Freightliner M2. The contact stated that while driving at 65 MPH and driving over a bump, the contact’s leg struck the gear shifter, shifting the gear shifter into neutral. The contact believed that the gear shifter was not in a good location and that the gear shifter was too close to the driver's leg. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23.

NHTSA ID
11713604
Incident
Jan 27, 2026
Mileage
23 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TS-0013-00

POWER TRAIN

Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO

TEM-11-00001

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS

Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment

CXA 07_25_F1011,F1015 Lbl

ENGINE

CX Advocate for Lost/Damaged Replacement F1011/F1015 Labels

SF732-OWN LTR

ELECTRICAL SYSTEM

Field Service campaign for Power Acumen Fuse

SF732-DLR LTR

ELECTRICAL SYSTEM

Field Service campaign for Power Acumen Fuse

SF732-Bulletin

ELECTRICAL SYSTEM

Field Service campaign for Power Acumen Fuse

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026050—
2025Viewing1110—
2024070—
2023170—
2022190—
20212140—
20208120—
20190230—
20180160—
20171150—
20161160—
20154140—
20140102—
20130111—
20124121—
2011083—
20100102—
2009282—
20081141—
20074173—
20068132—
2005792—
20048101—
2003151—
2002051—
2001020—
2000010—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.