RoadVitals

2025 Freightliner Business Class M2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 27, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
13
Latest Oct 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2025 Freightliner Business Class M2, most frequently naming the transmission category. 13 safety recalls have been issued covering this model year; and 196 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Transmission1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

13 campaigns cover this model year

View all 13

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V660000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Oct 7, 2026
2,456 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2025 Freightliner Business Class M2, 2022-2027 FCCC XCM, FCCC XCR, 2023 Freightliner 108SD, 2024-2027 FCCC XCS and FCCC XBS vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
The remedy: Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1042.
Daimler Trucks North America, LLCManufacturer number F1042View on NHTSA.gov
26V635000

STRUCTURE:BODY

Oct 1, 2026
24 units potentially affected
The defect: Daimler Trucks North America (DTNA) is recalling certain 2025-2027 Freightliner Business Class M2 vehicles. The underbody insulation may contact hot exhaust components.
The risk: Insulation that comes into contact with hot exhaust components increases the risk of a fire.
The remedy: The remedy is currently under development. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1041.
Daimler Trucks North America, LLCManufacturer number F1041View on NHTSA.gov
26V066000

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Feb 4, 2026
280 units potentially affected
The defect: Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.
The risk: A lack of lubrication may cause binding gears and difficulty steering, increasing the risk of a crash.
The remedy: Fontaine Modification will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
FONTAINE MODIFICATION CO.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Transmission
Filed Jan 27, 2026

The contact owns a 2025 Freightliner M2. The contact stated that while driving at 65 MPH and driving over a bump, the contact’s leg struck the gear shifter, shifting the gear shifter into neutral. The contact believed that the gear shifter was not in a good location and that the gear shifter was too close to the driver's leg. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23.

NHTSA ID
11713604
Incident
Jan 27, 2026
Mileage
23 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CAL FTL-WST 26-006.pdf

POWER TRAIN

Customer Advisory Letter for Torque Converter Parameter Mismatch - Allison TCM Calibration Update

ICI23-018R6

ELECTRICAL SYSTEM

Revised important Campaign Information letter for Loves Travel Shops Authorized Campaign Program for SF732

MAN 0000072868

POWER TRAIN

Detroit Transmissions Manual Update for Symptom Diagnostics — DT12 C/D Box Range Shift to Neutral with Reversing Events (Aborts)

ICI26-014

ELECTRICAL SYSTEM

Important Campaign Information letter for SF732 Revised Bulletin

SF732-Bulletin

ELECTRICAL SYSTEM

Revised Field Service Campaign for Power Acumen Fuse

SF732-DLR LTR

ELECTRICAL SYSTEM

Revised Field Service Campaign for Power Acumen Fuse

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class M2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027030—
2026160—
2025Viewing1130—
2024080—
2023180—
20221100—
20212140—
20208120—
20190230—
20180160—
20171150—
20161160—
20154140—
20140102—
20130111—
20124121—
2011083—
20100102—
2009282—
20081141—
20074173—
20068132—
2005792—
20048101—
2003151—
2002051—
2001020—
2000010—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.