2014 GMC Yukon

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

While driving the vehicle it randomly looses engine function decreasing speed rapidly. The check engine light comes on and it says engine power reduced along with traction-off and stabilitrak- off. There was a safety recall 14V-614 that pertains to the chassis electronic module. I have had multiple shops look at the problem the last being a GMC dealer who replaced the accelerator pedal for the 2nd time but did not fix the issue. This issue began in early 2024 and vehicle has sat in driveway not being driven every since.

NHTSA ID

11669271

Incident

Jan 17, 2024

Radio display not working Third row seat won't disengage because of the cable wire being stretched out. Can't remove third row seat. Rear hatch leaking water severely No accident, bought car from Causley GMC in 2024 in Michigan

NHTSA ID

11665656

Incident

Nov 3, 2024

Engine, check engine. Light comes on and traction turns off and stability Tr A. K turns off while I'm driving, which is very dangerous now. The engine also has a very loud clicking. Ticking sound I'm not sure where it's coming from. But when I drive begins to get louder, and my traction turns off while on The highway or any road going over it?Twenty miles an hour, which is extremely dangerous on texas roads.

NHTSA ID

11653048

Incident

Mar 27, 2025

As I have owned several GMC Yukons in the past, I was familiar with their dashboards cracking even when still under warranty. However, when my 2014 Yukon dashboard cracked, just out of warranty, I was shocked at the cost to replace and install a new dashboard. Thus, the replacement dashboard and labor charge to install it was simply unfeasable. As the dashboard continued to crack during the summer, an alternative mentioned to me by a mechanic at the GMC dealership was a "glued on cover called a dashskin." I purchased a Dashskin for about $125 and, following the instructions, glued the Dashskin over my existing dashboard. The Dashskin had an opening for the airbag and did not appear to impede the execution of the airbag should it be initiated. I've made two attempts to have the attached recall on the airbag satisfied but, on both occasions, GMC informed me that the dashboard would require removal. In my case, the dashboard and Dashskin would be unusable and I would be back to purchasing a very expensive dashboard. I know that there has been a longterm, ongoing lawsuit against GMC regarding their cracking dashboards, but have no idea of the results. However, their airbag recall coupled with their inferior dashboards should be their expense, not mine.

NHTSA ID

11623661

Incident

Jul 1, 2017

The contact owns a 2014 GMC Yukon. The contact stated that on four separate occasions, while driving at various speeds, the vehicle stalled. The vehicle was restarted after 10 minutes on the first occasion but started a lot sooner during the later failures. Additionally, the contact stated that at the last failure, while idling at a red light, the vehicle stalled. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 192,150.

NHTSA ID

11586415

Incident

Jul 20, 2023

Mileage

192,150 mi

Rear Lower control mounts completely rusted out allowing the rear to move back and the driveshaft to come out of the transmission. Fortunately, this happened 1 block from home at a stop sign, if it occurred on a highway, it would have caused a major accident and likely injuries. Complete frame is rusted to the point of failure, heard from others that this has happened to other makes of GM products, Tahoe, Chevy pickup trucks. They likely all share the same frame.

NHTSA ID

11568466

Incident

Dec 23, 2023

While driving, the vehicle display screen and lights start turning off and on. The warning lamp says " service trailer brake system" and the vehicle is unable to accelerate at all. Leaving me at a stand still in the middle of the road. It's a safely hazard because it happens suddenly and without warning and I am unable to move my vehicle so I'm just in the middle of the road. I haven't taken it in to the dealership yet. I looked online and there is a recall called " chassis electronic control module internal contamination" that meets the description of what's going on here, but when I called GMC they said there is no recall for my specific Vin, even though the recall is for my make model and year.

NHTSA ID

11563740

Incident

Dec 23, 2023

Driving normal, 65 mph 5/28/21 Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138 Reduced Power mode. Replaced accelerator pedal with OEM part # 23362231 After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 6/2/2022 Normal city driving; Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138; Reduced Power mode. After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 7/14/2022 Normal City driving; Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138; Reduced Power mode. After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 8/4/2022 -- Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138 Reduced Power mode. Dealer attempted repairs; had vehicle one week. 8/10/2022 Normal city driving; Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138; Reduced Power mode. After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 8/12/2022 Normal city driving; Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138; Reduced Power mode. After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 8/16/2022 Normal city driving; Warnings -- Check Engine light comes on; Stabilizer Disabled; Traction Control Disabled; Error Code 2138, Reduced Power mode. After 4 stop/start cycles, the check engine light goes off, vehicle drives normally. 8/22/2022 -- left at Dealership; they had it for Two weeks, unable to find a specific cause. Tech confirmed and found fretting on connector for Throttle Body and for connector going to accelerator pedal pigtail harness. Replaced Throttle body and pigtail harness.

NHTSA ID

11535299

Incident

May 21, 2021

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.